Remote support technician jobs in New York

About the Company The Workday Help Desk Specialist is responsible for supporting employees, managers, and leadership with all workday related questions, troubleshooting, system navigation, and basic configuration tasks. This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC. About the Role This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC. Responsibilities Support employees, managers, and leadership with all workday related questions. Troubleshoot system navigation and basic configuration tasks. Ensure accurate data entry. Resolve user issues efficiently. Provide exceptional customer service to all departments across ACHC. Qualifications 3 years of Workday Experience (HCM, Recruiting, Time Tracking, Absence, and Payroll) Strong customer service orientation Excellent communication and problem solving skills Highly organized with the ability to manage multiple tasks in a fast paced environment Required Skills Workday Navigation & Troubleshooting Ability to diagnose common access or workflow issues Understanding of Workday business processes Data accuracy & Entry Reporting & Basic Analytics Pay range and compensation package Starting at $80,000

located in Cortland, NY. The Sr. Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Sr. Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: Preferred three to five (3 to 5) years of experience on a desktop support services team; healthcare experience preferred. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. Experience migration operating system versions and updating desktop images. Strong knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. Excellent knowledge of computers and peripherals. Advanced working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. Working knowledge of managing tickets, follow-up actions and close issues. Ability to work in a fast-paced environment, manage user expectations and potential risks. Experience with patch management software. Basic understanding of LAN/WAN network infrastructure technologies. Basic understanding of security technologies including firewalls and antivirus. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. Experience with resolving multiple issues simultaneously. Education: Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. Essential Functions: Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. Perform preventative maintenance on hardware. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. Develop and document standardized user processes and procedures; “how-to” documentation. Provides proactive and advanced troubleshooting and analysis. Understands and accounts for interactions between technologies and applications. Responsible for maintaining ticket status and resolution information in ticketing system. Accountable for meeting established performance metrics which will be used in performance evaluations. Participates in on-call support rotation as specified by management. Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned. Pay Range: Minimum $29.04/hr, Maximum $44.13/hr About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

Join the Advantage Tennis Clubs Team! We are seeking a highly motivated and experienced IT Systems and Software Administrator with 3-5 years of relevant experience to join our team. This full-time position is critical for managing our internal IT infrastructure, coordinating with external vendors, and optimizing the utilization of software programs across all departments. The ideal candidate will be a proactive problem-solver, highly organized, and possess excellent technical and interpersonal skills. Key Responsibilities IT System Management & Vendor Coordination: Serve as the primary internal contact for all IT-related issues, troubleshooting, and infrastructure needs. Coordinate, manage, and evaluate the performance of outside IT vendors and service providers to ensure secure, reliable, and cost-effective IT operations. Manage network setup, user accounts, hardware procurement, and routine system maintenance and updates. Software Deployment & Management: Set up, configure, and manage software programs used across the entire organization (e.g., productivity suites, ERP/CRM, specialized departmental tools). Develop and implement company-wide software usage policies and best practices. Provide training and technical support to employees on various software platforms. Departmental Software Optimization: Coordinate closely with the Accounting and Sales teams to analyze their current software utilization (e.g., accounting software, CRM systems) and identify opportunities for optimization, integration, and efficiency gains. Translate departmental needs into technical requirements for software solutions. Compliance and HR Support: Assist the Human Resources department in the setup and management of compliance-related software and systems (e.g., training tracking, policy management, PII security). Ensure all IT systems and data handling practices adhere to relevant industry and legal compliance standards. Integrations and Projects: Lead and assist in all electronic and internet-related integrations and projects, including connecting disparate software systems and migrating data. Evaluate new technologies and software solutions to recommend improvements to the company's IT landscape. Qualifications Experience: 3-5 years of professional experience in an IT, Software Administration, or Systems Analyst role. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Technical Skills: Proven experience managing cloud services (e.g., Microsoft 365, Google Workspace) and basic networking concepts (TCP/IP, VPNs, Wi-Fi). Familiarity with various software types, including CRM, ERP, Accounting software, and HRIS/Compliance tools. Knowledge of IT security best practices, data backup, and recovery procedures. Soft Skills: Exceptional communication and interpersonal skills for vendor coordination and employee support. Strong organizational skills and the ability to manage multiple projects simultaneously. Demonstrated ability to work collaboratively with non-technical business units (Sales, Accounting, HR) to achieve technology-driven objectives. Benefits: Competitive salary commensurate with experience. Health insurance. Paid time off and holidays.

100% Onsite, 5 days/week Client needs technicians to support ~3800 tablets and smartphones, including security updates, re-imaging, troubleshooting, and deployment tasks. Required: • 2+ years PC/mobile device support • Strong Windows 10, Microsoft 365, Android (Samsung) • Experience with ManageEngine ServiceDesk+ • Ability to document work, multitask, and work with cross-functional teams • Basic MDM/UEM knowledge Preferred: • Experience with compliance-driven environments • General IT support & customer service • Strong Excel skills • Flexibility for extra hours if needed

Hello Job Seekers, Hope you are doing well. I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Desktop Support Technician Location - Manhattan NY 10065 Shift- Mon-Fri, 9 AM to 5 PM Rate Range - $22 to $25 Per hour 6 Months (Contract) with possible extension Responsibility: At least 1 yr exp in a computer support is required & tech support exp. Must have strong customer service skills, good communication. Ability to earn quickly and new technologies. Able to work in a team environment as well as being self-motivated. Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop. Bachelors in Computer Science is must. Thanks & Regards, Mohit Saini Team Lead, EST **************************** *****************************************************

A leading global investment firm is seeking a highly organized, hospitality-oriented Client Support Specialist to join its Executive Services team. This role plays a critical part in supporting the firm's high-profile visitors by delivering exceptional hospitality, precise logistics coordination, and culturally informed service. The ideal candidate thrives in a fast-paced, high-performance environment and brings a polished, anticipatory approach to executive support and VIP management. This is an opportunity to work at the intersection of operations, hospitality, and investor diplomacy-helping ensure that every engagement reflects the firm's professionalism and global standards. Key Responsibilities Coordinate end-to-end logistics for VIP visitors, including aviation, transportation, hotel accommodations, security, and scheduling. Serve as an informed, polished point of contact for delegates associated with Protocol teams, and other senior stakeholders. Welcome VIP visitors upon arrival, ensuring a seamless experience and providing attentive support throughout their stay. Demonstrate cultural sensitivity and global awareness, tailoring support and communication styles to diverse audiences. Provide curated guidance on local customs, amenities, and experiences to enhance the visitor journey. Support the coordination of internal meetings, investor engagements, and office-based events. Manage reporting related to visitor activity, vehicle usage, and operational workflows. Maintain an updated directory of key visitor information to facilitate future engagements. Oversee ordering and inventory of supplies for vehicles and office needs. Collaborate closely with office staff and cross-functional teams to deliver consistent, high-touch service. Prepare expense reports and track costs associated with vehicles, events, and operational needs. Handle sensitive information with discretion and sound judgment. Anticipate needs, flag gaps in logistics or planning, and proactively recommend improvements. About You Ideally, a Bachelor's degree in Hospitality, Business Administration, or a related field. 2+ years of experience in guest-facing roles, luxury hospitality, client services, or executive support. Strong organizational and project management skills with meticulous attention to detail. High emotional intelligence and the ability to interact with senior stakeholders with tact, professionalism, and cultural fluency. Proactive, solutions-oriented mindset-comfortable taking initiative and adapting to shifting priorities. Excellent written and verbal communication skills. Strong proficiency in Microsoft Office; familiarity with modern productivity tools is a plus. Ability to exercise sound judgment while knowing when to escalate or ask for guidance. Able to maintain discretion and confidentiality at all times. Flexible and willing to work occasional evenings or weekends based on visitor schedules. Compensation & Benefits $90,000 - $110,000 total compensation commensurate with experience Comprehensive health, dental, and vision coverage 401(k) program with company contributions (eligibility applies) Paid time off, holidays, and additional wellness benefits Opportunities for professional development and cross-functional exposure

We are currently seeking a Product Support Specialist to join our team in Saratoga Springs, NY. You will serve as the first line of support for our two SaaS platforms - Consa, an AI-driven behavioral-health intelligence solution, and Quidi, a document intelligent and process automation solution. In this role, you will be the first line of contact for users of Consa and Quidi applications. You will help customers resolve technical issues, answer product-related questions, and collaborate with the product and engineering teams to improve the user experience. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning how technology works. Job Duties Provide prompt and friendly support to users via chat, email, or phone. Troubleshoot technical and account-related issues within the apps. Document user issues and feedback accurately in our support system. Escalate complex issues to senior support or engineering teams as needed. Assist with onboarding and educating users about new features and updates. Identify recurring issues and suggest improvements to the support process or product. Contribute to and update knowledge base articles, FAQs, and help center resources. Qualifications Bachelor's degree or equivalent experience (preferred fields: Communications, IT, Business, or related). Strong written and verbal communication skills. Basic technical aptitude and willingness to learn app troubleshooting. Excellent problem-solving and customer service skills. Ability to multitask and work efficiently in a fast-paced environment. Prior experience in customer support, IT helpdesk, or SaaS environment is a plus but not required. Hourly Rate Range: $20.00 - $25.00, based on experience. At Garnet River, we combine innovative technology with a people-first mindset. You will work with a collaborative team focused on improving customer experience and driving technology adoption. Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent. Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

*PURPOSE* If you think you are the right match for the following opportunity, apply after reading the complete description. Provides technical and troubleshooting assistance to customers and field service engineers regarding product specific functionality, operational controls and spare parts availability. *JOB DESCRIPTION* * Help resolve technical problems on standard, special, and CNC machine tool products and controls. * Verbally assist customers and customer service representatives with both electrical and mechanical technical advice obtained from technical manuals, engineering, etc. * Maintain all reference materials at workstation in a neat and orderly manner to properly support assigned products. * Work directly with Engineering and advise the department manager of field problems related to software, hardware, support equipment, or problems of a design nature for clarification and resolution. * Keep abreast of new product development through direct contact with engineering, marketing and the training department. * Help serve as technical training instructor to regional service groups and customers on new and old equipment. * Collect data on field failures and consult with manager on difficult problems or unusual situations. * Write procedures for repair or replacement of components. * Actively participate in product improvement meetings and recommend design changes or modifications to improve overall product reliability. * Promote excellent customer relations through courteous, accurate and informative correspondence, both verbal and written. * Generate service technical bulletins to advise customer service representatives and other qualified parties of procedure, design modifications, or change. * Process spare parts orders when necessary. * Perform other duties assigned as necessary. *Education / Experience* * AAS Degree in a technical major, preferably in Mechanical or Electronic Technology. * 3 - 5 years experience servicing CNC punching, bending or metal cutting laser equipment and Fanuc controls. *Interpersonal skills* * Excellent verbal communication and customer service orientated skills. * Able to collaborate and interact with others to resolve difficult customer situations. * Demonstrated mechanical and creative capabilities. *Technical skills / Special requirements* * Demonstrated computer skills (Microsoft office environment, internal network). * Computer hardware, Bios, operating systems, networking and CAD/CAM experience a plus. * Demonstrated experience using multimeters, oscilloscopes and other electronic and precision mechanical equipment. * Work environment will consist of a regular office setting with occasional exposure to a manufacturing setting. * Must be able to provide proper documentation for occasional international / domestic travel. * No employees directly report to this position. xevrcyc *BENEFITS OVERVIEW: * LVD Strippit, Inc. offers a Total Rewards package regarding a competitive salary and comprehensive benefits. This package includes but is not limited to: * Medical, dental, and vision * Life Insurance * Accidental death and dismemberment insurance * Short and long-term disability coverage * Health Savings Account (HSA) * 401(k) savings plan with Company match * Paid Time Off and Holidays Job Type: Full-time Pay: $50,000.00 - $56,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Paid time off * Vision insurance Work Location: In person

hackajob on-demand focuses on matching talented contractors like you with organisations seeking specific skills for their projects. We use our platform to connect you with exciting contract opportunities and discuss projects on behalf of the companies we partner with. Start Date is January 5 Role: OMS Control System Architect - 3-year contract Client is located in Binghamton, NY, but remote is okay for this role. Candidates need to be located as close to Binghamton as possible, as they will be expected to come into the office occasionally for important meetings and events. The Top 2 skills needed are: OMS (Outage Management System), GIS, and CIS skills (Geographic Info Systems and Computer Info Systems) 3 years + experience in Outage Management (OMS) technology and associated architecture, but is more focused on the business rules and practices surrounding OMS and its interfaces/systems. Appropriate business background, including OMS, planned work, mobility, CIS, and GIS experience, is important. Duties will include defining the scope of new applications and preparing requirements documents and designs efficiently.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Support Associate (Stock) works within the store team to help achieve store sales and stock/inventory goals. The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and provide customers with utmost customer service. Business Leader ● Demonstrate excellent knowledge of the product to support the brand goals ● Understand company tools, incentives & strategies to support meeting store sales goals ● Maintain all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure. ●Efficiently execute register functions and inventory transactions. People Leader ● Ensure effective communication between all team members ● Supports ways to keep the team motivated and engaged ● Contribute new & innovative ideas to support meeting business goals ● Participate in all training and development meetings. Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork ●Support in areas of risk management, physical security, store cash control and inventory control. ● Participate in physical store inventories. ● Identify product concerns and communicate inventory needs to support the business goals ● Comply with all point of sale register policy and procedures Customer Focus: ● Support building meaningful relationships with clients through strong-interpersonal skills both in store and over the phone. ●Collaborate with all team members to support a superior shopping experience ● Ensure client needs are quickly and effectively met for overall customer satisfaction ● Uphold merchandise standards and maintain visual directive. ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 1+ years' prior work experience in a client-centric, sales, support, or back of house environment. ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18-$20/hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Employment Type: 6 months contract with the possibility for extension We're seeking a Lock Box Extractor to join our onsite operations team in Albany, NY. The role focuses on gathering and verifying data from internal applications and consolidating it into designated documents with precision and accuracy. Strong attention to detail and consistency are essential for success in this position. Key Responsibilities: Locate and extract data from internal software applications, consolidating information into a master document. Verify data accuracy through quality checks and comparisons across systems. Maintain data integrity by ensuring consistency in all housed documentation. Follow all established company and departmental policies and procedures. Cross-train in related areas (keying, reassociation, data entry) to provide team coverage as needed. Required Qualifications: High school diploma or equivalent. Strong ability to read and follow detailed instructions. Dependable and committed to consistent attendance (38-40 hours per week). Able to adapt to change, manage stress, and perform under deadlines. Meets production and accuracy standards within 90 days of training completion. Preferred Qualifications: Previous experience in lockbox operations, data entry, or data collection. Proficiency with Microsoft Excel. Core Competencies: Works independently and efficiently in a production-driven environment. Strong time management and organizational skills. Excellent attention to detail and commitment to quality. Receptive to feedback and focused on continuous improvement. Team-oriented and willing to cross-train. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Nil Email: ************************** Internal Id: 25-52473

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Distributed Compute Technical Lead at DRW, you will lead the design and evolution of the distributed computing platforms that power our research, trading, and analytics workloads. You'll define the technical direction for how teams build, scale, and interact with DRW's compute resources, making complex infrastructure approachable and efficient for developers, quants, and traders alike. Acting as a bridge between systems engineering, software development, and end-user enablement, you will play a pivotal role in shaping the next generation of our compute ecosystem. Key Responsibilities Architect and evolve DRW's distributed compute platforms to support current and emerging workload types across trading, research, and analytics. Develop abstractions, APIs, and developer libraries that simplify job orchestration, data movement, and distributed execution for end users. Collaborate with system and infrastructure engineers to optimize scheduler configurations, cluster performance, and resource utilization. Partner with application developers, quants, and traders to understand computational requirements and translate them into scalable, user-friendly solutions. Drive modernization initiatives around containerization, orchestration, and hybrid compute strategies to enable future workloads. Establish best practices and governance for distributed workload design, reproducibility, and reliability. Mentor engineers and guide teams in distributed systems architecture, performance tuning, and platform design. Champion user experience improvements, making the platform intuitive for all technical levels through tools, templates, and clear documentation. Evaluate emerging technologies and frameworks that advance distributed computing, workflow orchestration, and data-driven research efficiency. Qualifications Bachelor's or advanced degree in Computer Science, Engineering, or a related field. 7+ years of combined experience in architecting and operating distributed or high-performance computing systems at scale. Strong programming skills in Python, C++, or similar languages, with a focus on building APIs or libraries that abstract infrastructure complexity. Deep knowledge of workload schedulers and orchestration platforms (e.g., Slurm, LSF, HTCondor). Experience driving cross-functional projects that span infrastructure and software development teams. Proven ability to enhance developer experience and usability for complex distributed systems. Excellent communication and collaboration skills, with the ability to influence across technical domains and user groups. Familiarity with compute workloads common in financial, scientific, or ML research environments. The annual base salary range for this position is $200,000 to $275,000 depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at ******************************* California residents, please review the California Privacy Notice for information about certain legal rights at ****************************************** [#LI-SK1]

We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

The Network Administrator position is responsible for the successful design, development, maintenance and support of the network, as part of the Company team. Essential Job Functions Maintaining computer networks and systems including VPNs, Fortigate Firewalls, Switches including HP, Aruba, and Dell, other physical hardware and software. Installing and configuring network equipment to update or fix hardware or software issues. Updating virus protection software to keep data and communications protected. Monitoring computer systems to improve network performance for computer systems and networks. Communicating networking issues to other employees and management, especially in training new users. Fixing software and hardware configuration issues for users on-demand or from inspection of the systems. Provide IT system administration support, including network troubleshooting. Perform Firewall and Network Equipment updates as directed by policy. Respond to IT help desk requests and monitoring system alerts promptly and effectively. Escalate open issues when delays or problems are encountered. User training documentation creation and maintenance. Misc. IT documentation. Project lead for misc projects as assigned. Participate in project planning and meet project milestones and deliverables. Document design, development, changes, and support issues; track time and resources used. Take on the lead technical role in assigned areas, acquiring expertise in the relevant applications, technologies and business use of IT. Cross-train other associates in new and changed applications, and in relevant areas where you have expertise. Find opportunities to cross-train in other associates' areas of responsibility and expertise. Provide backup and secondary support of other applications as needed. Investigate the business processes in areas you work with, to identify improvements, and potential new IT tools or applications. Identify opportunities for company to better serve its members, and for the IT department to better serve its customers. Other duties as assigned. Additional Responsibilities N/A Minimum Qualifications for Consideration Qualifications include: A degree in Information Technology, a related technical or management field, or equivalent experience and training. 1 years experience in Networking, Firewalls and HA/Failover administration. Fortinet certifications a Plus. Knowledge, Skills, and Abilities: Installation and configuration of hardware including but not limited to servers, routers, and switches. Upgrade, maintain and repair company computer networks. Troubleshoot network issues after analyzing and isolating them. Designing network models. Implement security measures to protect company and user data, monitor networks to ensure their availability to specific users and maintain the integrity of the network and server deployment. Installing and supporting internet, intranet, local area networks (LANs), wide area networks (WANs) and network segments. Responsible for monitoring the performance of various network servers like file servers, intrusion detection systems and VPN gateways. Knowledge of Windows domains, how they interact at the user/workstation levels. Knowledge of Windows Server, Linux server and Windows Workstation operating systems. Extensive Networking Knowledge DNS, IP/subnets, netstat, NAT, wireshark/tcpdump. Basic registry editing. Basic powershell and/or bash scripting. Good verbal and written communication skills. Good interpersonal skills: able to work well with a wide range of people. Strong organizational and time management skills. Demonstrate dependability through good attendance and adherence to timelines and schedules. Good follow through on projects and deliverables. Good analytical skills. Good problem-solving skills. Demonstrate resourcefulness and ability to take initiative in development and completion of projects. Strong sense of customer service. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: 8-hour shift Monday to Friday Experience: Network administration: 1 years (Required)

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Field Service and Support Job Qualifications: Skills: Computer Systems, Network Administrator, Networking, Troubleshooting Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. GDIT is looking for Network Computer Support Technician in Rome, NY, who holds active DOD Secret Clearance. The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations. MEANINGFUL WORK AND PERSONAL IMPACT Terminate ADCS circuits activated at the node point-of-presence (POP). Report failures to the on-site government contract representative no later than the start of the next duty day Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)” Monitoring the on-site and remote locations Perform additions, changes, and relocations of ADCS equipment Performs a range of technical tasks and provides site support. Modifies, moves, and installs a range of new equipment. Troubleshoots a range of hardware and software problems and interconnectivity issues. WHAT YOU'LL NEED TO SUCCEED Must have an active Secret Level security clearance Must hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher Must have AA/AS and 3+ year of experience; or equivalent Must be onsite in Rome, NY Operations and maintenance of communications/computer systems and networks. Installs communications/computer systems in accordance with the respective installation spec. Troubleshooting and support of communications systems/networks. Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred. End-user support and training on communications systems/networks. Administer network/cyber security policies and procedures. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. Focused on identifying customer needs and maintaining customer satisfaction. Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected. Working Conditions: This mission supports 24/7 x 365, shift work and weekends may be required Work may require some physical effort in handling equipment, boxes etc. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work. The likely hourly rate for this position is between $29.84 - $40.38. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA NY Rome Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support on Wednesday's for a Bronx school. As a Computer Tech person, you will play a vital role in maintaining and troubleshooting technology-related issues within the school. Qualifications: Proficiency in computer systems and troubleshooting. Familiarity with Smart boards, printer configurations and laptop software updates. Strong problem-solving skills, with the ability to handle tech-related challenges independently. Excellent communication skills and a customer-service-oriented mindset. Prior experience in a similar tech support role is a plus. Responsibilities: Offer on-site assistance to address and resolve various technology-related challenges that may arise within a school building. Utilize your tech expertise to troubleshoot and find solutions to technical issues promptly, ensuring minimal disruption to classroom and office activities. Assist with basic computer-based classroom and office technology needs, ensuring that both teachers and staff can rely on smooth tech operations. Compensation & Benefits: Competitive pay rate of $27/hr with the opportunity to earn $30/hr* with a completion bonus. Education Champions will be required to attend a 1 hour Town hall event per quarter and complete asynchronous training prior to starting a school placement. Acknowledgment: PRACTICE partners with some of New York City's most struggling public schools to improve academic outcomes for low-income students and their families. Flexibility is required, as there may be occasions when a school recognizes a more pressing need for your time and talents than originally anticipated. Our team expects you to be flexible and committed to furthering our mission of advancing equitable education for urban students by closing the opportunity gap. Bonus based on starting and completing the program and maintaining a high internal Quality Score.

Job Description A completed application is required for employment consideration. Please go to: ************************* Under About Us, please complete the employment application A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year. The Information Technology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks Requirements Associate's Degree or a combination of education and experience Ability to troubleshoot hardware/software issues Knowledge of printer/copier installation and maintenance Knowledge of or experience with packaged database structure and MS Access Benefits Benefits are available after 90 days.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an IT Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an IT Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. * Multi-task customer calls, e-mails, IT security user provisioning and data center operations. * Document calls in incident management software for detailed tracking and reporting. * Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. * Use remote access tools for troubleshooting and resolution of technical issues. * Support inventory tracking of IT assets. * Support VOIP telephone systems. * Manage software licensing and upgrades. * Work with third party IT vendors as needed. * Perform equipment repair and replacement of IT components. * Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: * High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR * Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. * CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. * Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. * Knowledge of Microsoft Windows and user interfaces required. * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

is 100% on-site in Corning, NY The Supervisor, Desktop Support is responsible for supervising the desktop support analysts, making work assignments, monitoring ticket queues and coordinating activities across the team to support critical healthcare operations across The Guthrie Clinic (TGC). The Supervisor is also responsible for maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: Preferred five to seven (5 to 7) years of experience on a desktop support services team; healthcare experience preferred. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. Experience migration operating system versions and updating desktop images. Strong knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. Excellent knowledge of computers and peripherals. Advanced working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. Working knowledge of managing tickets, follow-up actions and close issues. Ability to work in a fast-paced environment, manage user expectations and potential risks. Experience with patch management software. Basic understanding of LAN/WAN network infrastructure technologies. Basic understanding of security technologies including firewalls and antivirus. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. Experience with resolving multiple issues simultaneously. Education: Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. Essential Functions: Supervise and responsible for the installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. Leads team of desktop analysts by assigning work, setting priorities and reviewing ticket queues. Provides analytical and technical expertise in the planning, design and installation of new and existing desktop systems. Provides expert level support of all desktop and software applications. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. Develop and document standardized user processes and procedures; “how-to” documentation. Provides proactive and advanced troubleshooting and analysis. Understands and accounts for interactions between technologies and applications. Responsible for maintaining ticket status and resolution information in ticketing system. Accountable for meeting established performance metrics which will be used in performance evaluations. Coaches and mentors others in their work efforts. Participates in on-call support rotation as specified by management. Periodically performs quality analysis on work performed by team members. Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned. Pay range min $34.21/hr max $53.39/hr About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.