Restaurant general manager jobs in Lynchburg, VA - 990 jobs

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Paid time off Training & development Dental insurance Health insurance Opportunity for advancement Vision insurance Benefits: Employment growth opportunities Competitive Wages based on experience and abilities Flexible Scheduling. Competitive bonus plan. Employee discount on products & services. Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. Youll love working in a positive environment where coworkers become friends. Youll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary This position contributes to Sun Tan Citys success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. The majority of your time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon. The Salon Director is responsible for modeling and acting in accordance with Sun Tan City principles in order to deliver an exceptional client experience. Tasks & Responsibilities: Developing and coaching employees to provide amazing client experiences. Following up swiftly on client concerns and issues. Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume. Displays a client comes first attitude by holding team members accountable for quality client service. Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs. Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City. Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations. Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon. Manages salon staffing levels to ensure employee development and maintain salon operational requirements. Adherence to applicable wage and hour laws for non-exempt team members and minors. Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management. Utilizes financial reports to identify and address trends and issues in salon performance. Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance. Manage ongoing sales. The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum) The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs. Experience: College education preferred, but not required. Management and/or Sales experience required. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Strong knowledge of client service techniques and operational practices. Strong problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures. Team building skills Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Summary: To ensure continuing long-term revenue maximization and profitability while adhering to the pricing and market philosophy of continuous improvement of quality and service; protection of the owner's asset, including physical structure, financial stability and reputation. Responsibilities: General Manager must blend strategic thinking for long-term success with tactical planning and action. Communication with and through department heads is crucial to ensuring the success of these plans. The General Manager is also the chief executive officer of a small business and needs to be able to relate to other business leaders on an equal basis, through sales calls and community involvement. Typical Daily Activities: Required office hours for managers are as follows: Monday through Wednesday 7 a.m. - 5 p.m. or 8 a.m. - 6 p.m. Thursday and Friday 7 a.m. - 4 p.m. or 8 a.m. - 5 p.m. Friday (if a manager's reception) 7 a.m. - 2 p.m. or 8 a.m. - 3 p.m. Saturday 8 a.m. - Noon A one-hour lunch break is taken Monday through Friday Meet with each department head, either individually or as a group, to review the day's planned activities, maintain focus and troubleshoot problems. Visit each department area (Housekeeping/Laundry, Maintenance Shop, Sales Office, etc.). Greet as many employees as possible in the course of your visits. 'Work' breakfast bar; visit with guests (to solicit guest comments and obtain sales leads and referrals). Make sure the breakfast presentation is attractive, well stocked and adheres to our hotel standards. Tour the property, both interior and exterior, including pool, parking lot, corridors, meeting rooms and inspection of several guest rooms. Follow up on action items with department heads or staff members. Check reservations, review and analyze room inventory and forecast. Review and prepare daily business reports. Implement revenue maximization strategies. Review and approve audit pack. Prepare and/or verify and approve deposit. Conduct five personal sales calls, either in person or over the telephone Tuesday through Friday. Balance accounts receivables, verify billing, send statements and call past due accounts. Review and sign applicable logs: front desk, security, etc. Follow up on items requiring action. Review previous day's labor cost; compare to required labor standards. Weekly Activities: Review activities designed to develop and maintain guest loyalty. Prepare or approve weekly payroll, compare to labor standards. Review progress on Preventive Maintenance Program and special projects. Review and follow up on maintenance requests. Review Housekeeping performance: quality inspections, efficiency (minutes per room), and deep cleaning. Forecast occupancy and sales for 90-day period and adjust business operations as needed. Report all newly hired and rehired employees to your State Directory of New Hires. Monthly Activities: Drive by all billboards. Follow up on any problems. Attend community meetings and activities, such as Chamber of Commerce meetings or mixers, Convention and Visitors' Bureau or Hospitality Association meetings, etc. Review financial performance on cost analysis. Review information on revenue performance and Guest Satisfaction Ratings report for quality and service performance. Share with department heads, prepare action steps and follow up; communicate with all staff members. Review hotel sales and marketing plan. Prepare scheduled action items. Evaluate plan and take appropriate actions. Review all training needs and schedule appropriate actions. Meetings: Daily management meeting with all department heads to review day's planned activities, maintain focus, troubleshoot problems and maximize opportunities. Weekly staff meeting with all department heads to review forecast, groups and/or meetings, staff training issues, budget adjustments and capital project. Weekly sales meeting with all sales staff (if any) and assistant general manager to discuss sales call volume and reports, forecast, performance against budget and to determine strategies. Weekly revenue meeting with sales manager, assistant general manager and front desk manager. Facilitate monthly meetings to discuss issues related to hotel improvement plans, team communication, employee motivation and other topics. Monthly all-staff meeting with all hotel employees, general manager and department heads report to the entire staff on operations, financial, quality results and progress toward goals in each area. Progress toward goals should be the primary focus of the meeting, with celebrations and milestones and individual improvement. Hotels often hold other types of meetings, such as safety and security meetings, inter-departmental problem-solving sessions and various types of training sessions.

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Waynesboro, VA As a Restaurant General Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $65K - $75K Salary Great potential for growth Equal Opportunity Employer Key Responsibilities Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time Be able to thrive in a quick paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today to Brian@HeadHunterBrian.com

The General Manager is responsible for overall operational and financial performance, including effective financial management, staffing models, and customer service levels across all departments. He or she is accountable for profitability, asset management, accounting compliance, customer satisfaction, public relations, sales and marketing, human resources, personnel training and development, and developing an annual operating budget. The General Manager ensures the fiscal effectiveness of all areas and provides leadership to accomplish departmental objectives. The ideal candidate has a Bachelor's degree in Business Administration or a related field and five years of progressively responsible management experience that includes financial analysis (P&L) experience. He or she must have excellent communication and interpersonal skills, strong supervisory and management skills with high customer service expectations, and good computer and Microsoft Office skills. RESPONSIBILITIES Oversees the management and daily operations across all departments Ensures stated goals are met Manages budget and finances Manages and maintains property, which includes ensuring the building/grounds are kept in a clean and safe condition, that all systems are maintained according to set schedules/procedures, etc. Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc. Monitors sales and marketing initiatives and activities Ensures compliance with all applicable federal and state laws and all company policies Ensures that required documentation is complete and is in compliance with regulations and standards Performs other duties as assigned QUALIFICATIONS Bachelor's degree in Business Administration or a related field preferred; an equivalent combination of education and experience may be considered Five years of relevant experience required Experience in supervising and managing staff Knowledge of budgeting, forecasting, staffing, and scheduling P&L experience Strong leadership and motivational skills Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Excellent organization and multi-tasking skills Strong computer and internet skills, including Microsoft Office suite

Our franchise organization, is currently seeking energetic, friendly individuals to join our team! At Golden Corral, we have the pleasure of serving our communities at the nations best buffet restaurant, which has been serving the public for over 4 decades. We dominate our segment by making pleasurable dinning affordable to every guest in every store, every day.At Golden Corral , we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture. We provide an environment that supports and empowers our people - not only to exceed our guests' expectations, but also to achieve their professional and personal goals. Talent, Focus, Commitment, Passion - These are just a few of the traits our most accomplished managers have in common. At Golden Corral, your ability to succeed is limited only by your energy and drive. Unequaled opportunity at the best restaurant company in the country!In this role as Hospitality Manager, you are responsible growing sales by ensuring a spirit of hospitality in the Front-of-the-House through creating a warm and positive environment, selecting friendly and talented Co-workers, leading the human and financial resources in the Front-of-the-House to achieve a profitable operation and environment that “makes pleasurable dining affordable,” while providing a dining experience that guarantees our guests become long-term, loyal customers. As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in coordination with the General Manager and associate managers.Requirements: Strong, stable work history along with management experience in a high-volume, casual dining or family-style restaurant. Education and training normally associated with college coursework in business or hospitality. Successful completion Golden Corral's comprehensive management training program. Thank you for your interest in Golden Corral. Our commitment to valuing diversity helps create an environment where everyone can be successful. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee. Compensation: $70,000.00 - $90,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.

Description of the role: The General Manager of the Salem VA Hotel will be responsible for overseeing all aspects of hotel operations, ensuring a high level of customer satisfaction, profitability, and employee engagement. Responsibilities: Develop and implement strategies to achieve hotel's financial and operational goals Ensure all departments are running smoothly and efficiently Oversee and manage the hotel staff, including hiring, training, and evaluating performance Maintain high standards of customer service and resolve any guest issues or complaints Monitor and control hotel expenses and revenue Create and manage budgets Coordinate with sales and marketing teams to drive bookings and revenue Ensure compliance with health, safety, and licensing regulations Stay updated with industry trends and implement best practices Requirements: Previous experience in hotel management or a similar role Excellent leadership and team management skills Strong financial acumen Exceptional customer service skills Excellent communication and interpersonal skills Ability to work well under pressure and meet deadlines Proficient in hotel software and Microsoft Office Suite Knowledge of local and state regulations regarding hotel operations Benefits: Competitive salary Healthcare benefits Paid time off Opportunities for growth and advancement About the Company: VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members. Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility's reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered. Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals. Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate dynamic problem solving, to monitor economic trends, and to develop marketing strategies in promotion of the hotel services. A successful candidate should hold a bachelor's degree in hotel management or business management as a plus; equivalent experience is also acceptable. EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.** If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. **Position Description** When you join Flynn Panera, as a General Manager, you join in our belief that food should not only taste good, but also be good for you. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Flynn - Panera. General Managers at our growing cafes supervise up to 60 staff members to ensure a top-quality service experience for our guests. + As a Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an excellent opportunity to join a rapidly growing concept. **Essential Duties and Responsibilities** Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. + Demonstrates sustainable long-term success, and the ability to maintain a profitable business. + Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports. + Directs overall activities and performance of employees on a shift-by-shift basis. + Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs. + Ensures the immediate response and rectifying of all guest complaints. + Ensures guest contact as a priority with completion of required table visits established Flynn Panera standards. + Maintains adequate inventory levels and adjusts par levels as needed. + Ensures product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards. + Effectively oversees/schedules employees to meet sales demands. + Maintains effective safety and security programs according to company policy and government standards. + Corrects unsafe practices or conditions. + Promotes and leads restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards. + Performs routine maintenance and immediately advises Area Director of needed repairs. Institutes preventive maintenance and needed repairs of building and all equipment. + Advises Area Director of any non-routine situations. + Communicates with other managers daily through management log and shift change meetings and weekly through manager meetings. + Ensures quality recruitment and referrals of potential management candidates. + Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company polices and training sessions. + Ensures the constant development of employees through consistent heart-checks, one-on-one meetings and performance reviews, assessing the effectiveness of employees, providing candid, fair feedback and continuously working with employees on their areas of development. + Ensures accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification. + Partners with Area Director and Human Resources when additional staffing support is needed. + Ensures acceptable employee performance and documents situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take place. + Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement on a period-by-period basis. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Completes all other assigned duties and responsibilities. **Education and Experience** + At least 3 years restaurant management experience + Excellent communication, interpersonal and customer service skills + Ability to work independently and as part of a team + Degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred + Serve Safe Food Certification a plus + Must have the "Run it Like you Own It Mentality" **Perks for our employees:** + Competitive Salary + Profit Sharing (varies by Market) + Meal Discounts + Health Benefits + 401(k) Plan with Company Match + Paid Vacation + Development Opportunities **Physical Standards:** + Mobility required during the entire shift, up to 10 hours. + Standing for extended periods of time. + Ability to safely bend, reach, carry, and stoop. + Ability to safely lift up to 50 lbs. repetitively throughout a shift. The manager is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The manager should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the manager in this position may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. **Why Work for Flynn Panera?** Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Job DescriptionDescription: Grand Fitness Partners (GFP) is a leading Planet Fitness franchise, operating 90+ locations across South Florida, California, Northern New Jersey (including Pennsylvania), and Virginia, serving over 600K members. Focused on health and wellness, GFP delivers high-quality, accessible fitness experiences in a welcoming and non-intimidating environment. The General Manager (GM) is responsible for driving sales, membership growth, and team development within their club. This role requires strong leadership, problem-solving, and decision-making skills to maintain operational excellence and uphold Planet Fitness standards. The GM will execute marketing promotions, operational processes, and initiatives to achieve club service, development, and business objectives. Success in this role requires agility, a results-driven mindset, and the ability to respond proactively to dynamic business needs. Key Responsibilities Club Management (50%) Foster a welcoming atmosphere for all members, prospective members, and guests while ensuring staff uphold superior customer service standards. Delegate responsibilities to staff and enforce all Planet Fitness policies and procedures. Support facilities maintenance and promptly address operational challenges as they arise. Oversee daily operations to ensure high service and operational standards. Promote a safe and healthy environment for members and staff. Drive membership growth and retention through customer engagement and outreach. Monitor club cleanliness and safety, addressing concerns proactively. Utilize system technology (DataTrak) for operational efficiency. Team leadership & Development (25%) Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for Shift Leaders and team members. Lead, coach, and develop team members to achieve club goals. Recruit, onboard, and train high-performing employees. Reinforce training programs to ensure team competency and service excellence. Financial Management (20%) Analyze and manage key financial components, including KPI reporting, P&Ls, and budgets. Develop and oversee scheduling in alignment with labor models to ensure payroll compliance. Manage operational expenses through accurate inventory management and procurement. Accurately execute retail transactions and drive sales initiatives. Marketing (5%) Partner with Field Marketing Specialists to implement local marketing initiatives. Plan and execute in-club promotions and special offers to drive growth. Requirements: Requirements Proven experience leading a team, preferably in fitness, hospitality, or retail industries. Strong leadership, coaching, and team development skills. Effective problem-solving and decision-making abilities. Strong communication and interpersonal skills. Ability to thrive in a fast-paced, customer-focused environment. Must be at least 18 years old. Willing to obtain CPR/AED Certification (training provided by Planet Fitness). Ability to lift up to 50 pounds. Ability to stand and walk for extended periods. Willingness to work with cleaning chemicals and materials. Tools, Systems & Equipment Used ABC, FRM, Power BI, Yoobic, facilities ticketing system, and Microsoft Suite. Availability to work extended hours, weekends, and late evenings as needed. Must have reliable transportation This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are supposed to do, even your boss. Well, maybe it is time you moved up. You want to be the boss? Well now is your chance. You will be responsible for everything that happens during your shift. This includes all cost controls, inventory, cash control, and customer relations. You must set an example and follow all policy and procedures 100% of the time and expect your crew to do the same. Communication Skills Operate all equipment Stock Ingredients Prepare Product Receive and Process Phone Orders Take inventory Complete Paperwork Clean Equipment and Facility Daily Training and Orientation Creating Schedules Staffing Paperwork Cost Control Cash Control Food Management Perfect Image Great Customer Service

At Tire Discounters, we pride ourselves on doing the right thing, delivering excellent car care, and outstanding customer service. That's why we look for General Managers who are strong leaders that can guide a team to meet or exceed their goals and serve as a trusted business partner in their communities. The General Manager is the neighborhood's automotive go-to person. They run the operations of their retail store in selling tires, services and parts while ensuring the quality of their store operations are compliant to the company's policies and procedures. You'll Run the Store: You'll need having outstanding customer service and leadership skills, a passion for winning and a genuine desire to coach and develop your team into tomorrow's leaders. Strong people skills, sales, and retail experience are must! What Our General Managers Do: * Lead team to provide outstanding Customer Service to every customer * Meet or exceed sales and profit goals * Be a strong mentor and lead by example * Ensure implementation and enforcement of policies and procedures * Attract, hire, train, develop, evaluate and retain store employees * Exercise strong, fair, and consistent leadership with all employees * Delegate authority and subsequent ownership of functions as appropriate * Build and maintain a team effort consistent with the goals of the company * Assist and perform other duties of absent employees as necessary * Protect company assets, cash, inventory, equipment, systems and documents * Adhere to state, local and federal laws * Maintain a drug-free workplace * Perform inventory control * Maintain store security * Merchandising and display We Offer FULL benefits Including: * Competitive salary including base + incentives * Medical, Dental, Short Term and Long Term Disability, Life Insurance, and 401k Program * Employee discount program * Paid vacations and holidays * Paid onsite, offsite and online training designed to encourage personal development * Strong Advancement Opportunities-We want to see you grow and succeed! * Five Day work week and weekly pay. No Sundays! General Manager Qualifications: * Associates Degree or comparable experience * Minimum 2 years of previous management experience * Strong retail sales experience * Strong telephone, verbal and written communication skills * Ability to work under pressure and handle multiple tasks at one time * Valid In state motor vehicle license * Ability to work Saturdays * A.S.E. Certifications 4 and 5 preferred but not required * Authorized to work in USA

Job Description Are you a natural born leader with a passion for restaurant management, but you're looking to take the next step? Want to join a successful franchise operator where you can finally call the shots, further develop your skills, make great money, and be treated with respect? Shenandoah Valley Pizza is a well-respected operator of Papa John's restaurants in Virginia and West Virginia and we're recruiting a General Manager for our restaurant in XXXXX, VA. We firmly believe that to deliver on our promise of Better Ingredients, Better Pizza, we need the best people! This is a full-time position with a competitive salary, plus tips and monthly incentive bonuses based on store profits. Our Benefits package includes: Medical Insurance Dental/Vision Insurance Paid time off (1 week and grows from there) Paid Training Employee Discounts The General Manager (GM) leads all aspects of the business from ensuring we deliver superior product quality, building and training the team, and providing excellent customer service. The GM is responsible for growing the restaurant's revenue and driving profitability so we can continue to invest in our business and our people. We'll support and help train you to set work schedules, order food and beverages, oversee food prep, and make sure we comply with health and safety regulations. You'll execute cash management duties, assist the management of inventory to minimize waste, as well as manage our company's assets by ensuring the restaurant is clean, safe and organized. You'll be a role model for your team and exhibit grace under pressure during busy moments in our fast-paced environment. Ultimately, you'll ensure our restaurant runs smoothly and our customers have an outstanding experience and come back for more. At Shenandoah Valley Pizza, we believe in supporting our teammates, serving our communities, and doing whatever it takes to deliver a superior customer service experience. We are always truthful and upfront with others, embrace all teammates and guests, and lift one another up to help our team members and company be as successful as possible. If these values align with yours, please apply and let's meet! Responsibilities Manage and continuously improve all aspects of daily restaurant operations Deliver superior service and maximize customer satisfaction Promptly resolve customer concerns Regularly review and drive improving product quality Organize and supervise shifts. We use eVerify to confirm U.S. Employment eligibility.

Job Description Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience. Responsibilities: Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets. Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration. Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations. Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency. Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions. Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations. Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability. Qualifications: Bachelor's degrees in Business Administration, Hospitality Management, or related field preferred. Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of achieving business results, driving sales growth, and managing profitability. Excellent communication, negotiation, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Competencies: Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service. Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth. Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability. Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers. Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement. Skills: Leadership and team management Business acumen Sales and marketing Financial analysis and budgeting Problem-solving and decision-making Physical Requirements: Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. Standing and Walking: Prolonged periods of standing and walking throughout the shift. Bending and Reaching: Frequent bending, reaching, and twisting. Manual Dexterity: Good hand-eye coordination. Communication Skills: Clear verbal communication to interact with people. Temperature Tolerance: Ability to work in varying temperatures. Benefits: Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services. Career Growth: Training programs, clear career paths, and mentorship opportunities. Recognition: Performance-based incentives, bonuses, and employee recognition programs. Inclusive Environment: A diverse and supportive workplace with open communication and teamwork. Flexibility: Customizable benefits and support for major life events.

We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. * Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************

Job Description Come and grow with us! Paramount Builders, a 1-800 Hansons company, has been one of the top home improvement companies for 30+ years. Paramount Builders has grown from humble roots as a small family business to a large multi-million dollar company providing 5-star customer experiences and top quality products to meet everyone's budgets. We are now helping our customers continue to love where they live in Jacksonville, Virginia Beach, Richmond and just opened a location in Roanoke in March of this year! The General Manager opportunity in Roanoke, VA is a key leadership position within the organization, with overall accountability for the branch operations of a geographic region, including profitability, satisfaction of our people and partners and delivering outstanding customer experience throughout the customer lifecycle. A successful General Manager will effectively partner with all levels and departments of the Paramount Builders organization to ensure we deliver against our goals and objectives. The General Manager must ensure all policies and procedures of the company are being followed by employees, Sales Executives, and installation partners while holding the team to the highest standards of performance and customer service. This position is accountable for the overall success of his or her assigned branch. The essential areas of accountability include the sales process, the installation process, customer satisfaction, leadership of branch team members, productive relationships with Corporate and Branch staff, and overall branch financial outcomes. What We Offer: $90k-$110k base salary Quarterly bonus opportunities Relocation offered if needed Weekly pay on Fridays through direct deposit Eligible for health benefits at 60 days of employment Eligible for 401k with company match at 90 days of employment Paid time off with unlimited rollover of unused hours Eligible for holiday pay immediately Tools provided to develop and grow within the company to opportunities such as Regional Manager, VP of Sales & Operations, Chief Revenue Officer, etc. Employee as well as friends & family discounts Incentive opportunities such as Presidents Club trips for yourself and a guest Committees (Fun, Diversity, Well-Being, Safety) Essential Duties/Major Accountabilities: Accountable for generating sales through the execution and oversight of the sales process. Review sales metrics, concepts, and sales strategies with Sales Executives to improve performance and provide coaching as needed. Support and/or lead the training of Sales Executives on new processes, offers, products, or changes to Hansons technology. Accountable for completing installations that result in revenue generation. Manage the review, prioritization, scheduling, and assignment of Service/Measure Technicians to complete measures on new jobs. Develop relationships with Installation Crews to ensure productive, high-quality work output. Ensure quality workmanship by monitoring jobs throughout the installation process. Accountable for a five-star customer experience. Work with the Customer Relations team to resolve customer relations concerns and ensure a five-star review at the end of the installation process. Achieve or exceed Net Promotor Score (NPS) goals by maintain the highest levels of customer service for external customers. Accountable for the leadership and management of Internal Team Members. Perform personnel functions such as interviewing, training, conducting performance reviews, and handling disciplinary issues. Accountable for productive and effective working relationships with Corporate and Branch team members. Accountable for a financially profitable region. Achieve or exceed financial goals of the branch by ensuring that sales result in installed revenue. Maximize revenue and profitability by collecting on past due jobs and minimizing additional labor and reprocessing. Provide input on branch outcomes and review monthly branch performance scorecards with Senior Executive Team Manage inventory to ensure installations can be completed timely; work with Corporate team members on inventory issues that need escalation. Minimum Required Knowledge, Skills, & Abilities: Bachelor's Degree in business management or a related field. Minimum of five (5) years of sales management experience. Minimum of two (2) years of general management experience. Demonstrated track record of successful lead generation and sales results. Experience driving customer experience improvements. Must have excellent verbal and written communication skills. Must be proactive, focused and able to keep tasks and team members on track for productivity. Ability to coach and motivate a team to produce positive results. Strong Excel and data analysis skills; proficient in other MS Office applications such as PowerPoint and Word. Comfortable working in a highly visible role and presenting to all levels of management. Must have good problem-solving abilities. Must be well organized and detail oriented. Additional Preferred Qualifications: Experience in the home improvement or similar industry. Background in operations. Physical Requirements: Must be able to remain in a stationary position for prolonged periods Requires the ability to move about inside the office Must be able to move items weighing up to 25 pounds Must be able to communicate effectively with staff, customers, vendors, and the public Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer Hours/Schedule: Full-time, 40 hours per week/52 weeks per year. Standard office hours are Monday - Friday, 8:00am - 5:00pm and Saturday, 8:00am - 12:00pm, but due to the nature of position, evening and weekend hours will be required. Some local and statewide travel may be required. #PB-HP

The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced General Manager in Roanoke, VA. Responsible for driving revenue growth and managing the branch's P&L by successfully managing all departments and lines of business to exceed business goals. Drives the culture and sets expectations for safety, work ethic, professionalism, ownership of the business and shares pride in the branch and the branch's successes. ESSENTIAL JOB FUNCTIONS: * Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives. * Leads by example the company's commitment to safety and administers the company safety program. * Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation. * Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met. * Works with sales managers to increase customer base * Oversees retention of service contracts including direct involvement in all "at risk" customer accounts. Plays leadership role in customer retention programs using NPS scores, processes, tools and technology. * Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects. * Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently. * Recommends employee merit increases as part of the performance management process for non-union employees and meets with employees to review their compensation and bonus structure. * Maintains a strong working knowledge of the overall market area. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. * Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor. Includes meeting with local business agents to resolve issues involving contract work, grievances and union employee issues. * Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. * Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources. Ensures that all HR matters are coordinated with the regional HR team. Responsible for multiple levels of approvals including but not limited to purchasing, contract execution, contract modifications, and price adjustments EDUCATION & EXPERIENCE: * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Proven success managing and developing talent within the workforce * Ability to define problems collect data, establish facts and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Exciting Opportunity: Assistant General Manager at WoodSpring Suites in Lynchburg, VA! About the Role: Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. If you are an energetic leader with a passion for hospitality and team development, we want to hear from you! You will lead the operations in the absence of the General Manager an assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits: Salary: Dependent on experience, $43,888 - $47,500. Daily Pay Access: Flexible pay options to access your earnings when you need them. Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees. Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns. Career Growth: Opportunities for advancement within the company for dedicated employees. Primary Duties: Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles. Provide hands-on support and guidance to ensure the team achieves outstanding results. Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts. Guest Relations: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security. Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms. Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork. Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy. Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences. Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met. Other Duties as Assigned. Preferred Qualifications: Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations. Proficient computer skills. Strong team building skills. Excellent organizational, time management, and problem-solving abilities. Effective oral and written communication skills. Proactive in solving problems. Physical Requirements: Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time. Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs. Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.

As an Assistant General Manager, you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation setting. Whether coordinating ramp operations, guest services, or team performance, your leadership ensures every aspect of the terminal runs smoothly. In addition to overseeing daily functions, you'll lead the private aviation terminal in the General Manager's absence, upholding Signature Aviation's gold standard of service. You use expert knowledge of operational procedures to ensure an efficient and elevated guest experience, while also modeling a hands-on, approachable leadership style that motivates your team. This role requires flexibility, with scheduling that may include nights, holidays, and weekends. You must also be comfortable working in indoor and outdoor environments, near active aircraft and ground service equipment, and in varying weather conditions. If you're passionate about both operational excellence and creating exceptional guest experiences, this leadership role offers the opportunity to drive meaningful impact every day.

As an Assistant General Manager, you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation setting. Whether coordinating ramp operations, guest services, or team performance, your leadership ensures every aspect of the terminal runs smoothly. In addition to overseeing daily functions, you'll lead the private aviation terminal in the General Manager's absence, upholding Signature Aviation's gold standard of service. You use expert knowledge of operational procedures to ensure an efficient and elevated guest experience, while also modeling a hands-on, approachable leadership style that motivates your team. This role requires flexibility, with scheduling that may include nights, holidays, and weekends. You must also be comfortable working in indoor and outdoor environments, near active aircraft and ground service equipment, and in varying weather conditions. If you're passionate about both operational excellence and creating exceptional guest experiences, this leadership role offers the opportunity to drive meaningful impact every day. Minimum Education and/or Experience: Bachelor's Degree from a four-year college or university or three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience. One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination of education and experience is required. One (1) to two (2) years of experience in managing a team is required. Trained and approved to perform required certifications (e.g., towing, deicing) as required by base-specific operations is preferred. Ability to become approved is required. Consideration will also be given to external candidates with experience in these areas. Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel. Must be legally authorized to work in the jurisdiction of employment. Must possess a valid state driver's license. Certain PATs require a commercial driver's license (CDL) as dictated by local regulations and business needs. Additional essential knowledge and skills: Leadership Skills: Ability to assign tasks wisely, provide feedback to improve performance, administer corrective action, and motivate others. Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence. Financial Skills: Basic knowledge of operation budget and P&L and an understanding of how margin, revenue, and cost impact the business. Ability to enact responsible changes to base processes to maximize financial performance. Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries. Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars. Critical Thinking / Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule format. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for consistent effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting. Computer Skills: Ability to use a computer, including pass computer-based training modules. Proficient in Microsoft Office suite (Word, Excel, PowerPoint and Outlook) and ability to learn company software. Task Management: Excellent time/project management and organizational skills. Ability to successfully and timely complete Signature's training programs. (Other duties may be assigned) Oversee all business functions of the PAT including proper delivery of services, equipment and maintenance, condition of facilities, and staffing. Collaborate with General Manager in maintaining existing business and developing new business. Responsible for compliance with all rules, regulations, and policies as issued by the company and local, state, federal, and airport authorities. Act as company liaison in matters related to the airport community. Manage and direct activities of subordinate leaders and team members at the location. This includes scheduling, coordinating and assigning duties to qualified team members, conducting shift and team member meetings and managing special events. Perform tasks such as time and attendance administration and processing of new team members. Lead a team conducting base operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. Manage the performance of team members to ensure technical accuracy, demeanor, and adherence to company policies and procedures. Correct performance deficiencies and administer corrective action as needed. Interview, onboard, train, and manage team members ensuring their engagement and development. Ensure all airline-required training is administered and completed by team members. Serve as a resource on guest service matters and as an escalation point for guest inquiries. Provide onsite business development support and relationship management with residents. Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests. Collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the PAT, other Company departments, and external parties. Perform ramp operations as needed to ensure service needs are met for our guests, clients, vendors, and aircraft crew. Ensure team members are proactively preparing for arriving/departing aircraft, identify and perform open job tasks, and immediately correct observed safety concerns to all stakeholders. Conduct safety observations and document accordingly. Assist and/or manage any regulatory compliance, audits, and/or reporting for airport or government parties if requested. Manage inventory of base supplies, uniforms, and equipment in compliance with procurement and expensing procedures. Maintain security of premises to include monitoring street-side, parking lots, terminal, hangars, and AOA. Oversight of GSE and facility maintenance operations. Maintain safe, clean, and secure ramps and operations. Conduct accident investigations to determine root causes, including all reporting involved with the incident. Administration of Health, Safety, Security, and Environmental (HSSE) software. Oversee fuel quality control activities. Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Follow emergency response procedures during critical events. Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both the Company and the airport. Maintain accurate records pertaining to time worked by team members, activities and services performed. May be responsible for payroll oversight and compliance.