Restaurant general manager jobs in Madison Heights, VA - 987 jobs
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Snowshoe Mountain 3.9
Restaurant general manager job in Roanoke, VA
is located at Snowshoe Mountain Resort in Snowshoe, West Virginia
Seasonal (Seasonal) Work, Play, Get Paid, and Enjoy the Perks!
Housing: Affordable on-mountain employee housing available for rent.
Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
Start Date: The end of November and beginning of December with positions available throughout the season.
Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
Schedule: May require working early mornings, weekends, and holidays
Employee Perks:
Medical Benefits - Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!
Why Work with Us?
Are you passionate about high-volume food service and dedicated to delivering exceptional dining experiences? We're looking for motivated individuals to join our team at our latest establishment!
At our venue, we pride ourselves on top-notch service and mouthwatering dishes in a vibrant, fast-paced environment. If you excel in high-energy settings and are committed to precision and efficiency, we want you on our team. Be part of our dynamic operation and help us continue to offer outstanding service and delicious food!
Job Responsibilities:
Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.
Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.
Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.
Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.
Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.
Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.
Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.
Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.
Education:
Two+ years of post-high school education
West Virginia Food Handlers Certificate required
High School Diploma or GED
Preferred Experience:
A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant
At least 2 years of full restaurant P&L management experience
Experience hiring, training and mentoring salaried managers and hourly FOH staff
Strong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability. Ability to drive performance and success
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering a high level of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
Knowledge of safe food handling
Requires practical knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Ability to work effectively under time constraints and deadlines
All Information above is subject to change at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Snowshoe is an equal opportunity employer.
$39k-48k yearly est. 20d ago
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General Manager - New Home Construction - LynchburgVA
Tradelink Solutions Company 4.6
Restaurant general manager job in Lynchburg, VA
A National leader in the custom home building industry, is looking for a General Operations Manager in Lynchburg VA
The ideal candidate must possess a strong work ethic, problem-solving skills, and knowledge of residential construction. Someone from/familiar with the Lynchburg VA area & knows the local vendors/subs/etc to acclimate more quickly to the operations.
This company is looking for the right person with “positive high energy” and strong leadership abilities that will constantly be driving the Production & Sales processes as well as growing the team.
Here is the basic breakdown of their approach to managing all aspects of the branch operations, sales & production for our office clientele & staff.
Overview of Priorities:
Review new leads with Sales Team
Review advertising and approve budget
Updates with Division President weekly
Review sales pipeline, contracts, Starts, Warranty, Settlements, etc
Review projections and challenges with managers & Corporate leadership.
Job inspection
Final Review meetings
Plan reviews
EPO reviews
Recruit/hire/train/mentor/supervise employees, subs and vendors
Network
Negotiate & Hire subs and suppliers
Review overhead costs and general P&L
Address customer concerns & Communicate Resolutions
Personal/Family Compensation & Benefits:
401K
Competitive salary (Averaging $130-140k/year DOE)
Bonus structure based on Branch profit/sales (Average $20-30k/year)
Health insurance benefits
Vehicle allowance @ $1000/month
Cell phone allowance @ $75/month
PTO/Vacation and holidays
$130k-140k yearly 16d ago
Restaurant General Manager - Full Service - Waynesboro, VA
HHB Restaurant Recruiting
Restaurant general manager job in Waynesboro, VA
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurantmanager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full service restaurantmanagement position in Waynesboro, VA
As a RestaurantGeneralManager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurantmanager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$65K - $75K Salary
Great potential for growth
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in RestaurantManagement
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today to Brian@HeadHunterBrian.com
$65k-75k yearly 28d ago
Restaurant Manager
Valley Corral Dba Golden Corral
Restaurant general manager job in Waynesboro, VA
Replies within 24 hours Our franchise organization, is currently seeking energetic, friendly individuals to join our team! At Golden Corral, we have the pleasure of serving our communities at the nations best buffet restaurant, which has been serving the public for over 4 decades. We dominate our segment by making pleasurable dinning affordable to every guest in every store, every day.At Golden Corral , we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture. We provide an environment that supports and empowers our people - not only to exceed our guests' expectations, but also to achieve their professional and personal goals. Talent, Focus, Commitment, Passion - These are just a few of the traits our most accomplished managers have in common. At Golden Corral, your ability to succeed is limited only by your energy and drive. Unequaled opportunity at the best restaurant company in the country!In this role as Hospitality Manager, you are responsible growing sales by ensuring a spirit of hospitality in the Front-of-the-House through creating a warm and positive environment, selecting friendly and talented Co-workers, leading the human and financial resources in the Front-of-the-House to achieve a profitable operation and environment that “makes pleasurable dining affordable,” while providing a dining experience that guarantees our guests become long-term, loyal customers. As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in coordination with the GeneralManager and associate managers.Requirements:
Strong, stable work history along with management experience in a high-volume, casual dining or family-style restaurant.
Education and training normally associated with college coursework in business or hospitality.
Successful completion Golden Corral's comprehensive management training program.
Thank you for your interest in Golden Corral. Our commitment to valuing diversity helps create an environment where everyone can be successful. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
Compensation: $70,000.00 - $90,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.
$70k-90k yearly Auto-Apply 60d+ ago
General Manager
U.S. Lawns 3.2
Restaurant general manager job in Lynchburg, VA
The GeneralManager is responsible for overall operational and financial performance, including effective financial management, staffing models, and customer service levels across all departments. He or she is accountable for profitability, asset management, accounting compliance, customer satisfaction, public relations, sales and marketing, human resources, personnel training and development, and developing an annual operating budget. The GeneralManager ensures the fiscal effectiveness of all areas and provides leadership to accomplish departmental objectives.
The ideal candidate has a Bachelor's degree in Business Administration or a related field and five years of progressively responsible management experience that includes financial analysis (P&L) experience. He or she must have excellent communication and interpersonal skills, strong supervisory and management skills with high customer service expectations, and good computer and Microsoft Office skills.
RESPONSIBILITIES
Oversees the management and daily operations across all departments
Ensures stated goals are met
Manages budget and finances
Manages and maintains property, which includes ensuring the building/grounds are kept in a clean and safe condition, that all systems are maintained according to set schedules/procedures, etc.
Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc.
Monitors sales and marketing initiatives and activities
Ensures compliance with all applicable federal and state laws and all company policies
Ensures that required documentation is complete and is in compliance with regulations and standards
Performs other duties as assigned
QUALIFICATIONS
Bachelor's degree in Business Administration or a related field preferred; an equivalent combination of education and experience may be considered
Five years of relevant experience required
Experience in supervising and managing staff
Knowledge of budgeting, forecasting, staffing, and scheduling
P&L experience
Strong leadership and motivational skills
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent organization and multi-tasking skills
Strong computer and internet skills, including Microsoft Office suite
$51k-103k yearly est. Auto-Apply 60d+ ago
General Manager(08281) - 196 Ambrier Plaza
Domino's Franchise
Restaurant general manager job in Amherst, VA
Job Description You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are supposed to do, even your boss. Well, maybe it is time you moved up. You want to be the boss? Well now is your chance.
You will be responsible for everything that happens during your shift. This includes all cost controls, inventory, cash control, and customer relations. You must set an example and follow all policy and procedures 100% of the time and expect your crew to do the same.
Communication Skills
Operate all equipment
Stock Ingredients
Prepare Product
Receive and Process Phone Orders
Take inventory
Complete Paperwork
Clean Equipment and Facility Daily
Training and Orientation
Creating Schedules
Staffing
Paperwork
Cost Control
Cash Control
Food Management
Perfect Image
Great Customer Service
Additional Information
All your information will be kept confidential according to EEO guidelines.
$48k-92k yearly est. 8d ago
General Manager in Training
STC Virginia-LLC 4.0
Restaurant general manager job in Roanoke, VA
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals.
At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so theyll look and feel their best and youll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends. If this sounds like you, apply today!
Job Summary
The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.
Tasks & Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
Ability to work nights & weekends.
Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.
Experience:
Management and/or Sales experience required.
Beauty Industry and/or Customer Service experience preferred.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor.
Team building skills.
Ability to prioritize and delegate.
Physical Requirements:
Ability to stand and walk for long periods of time.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, etc. from the floors.
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
$24k-34k yearly est. 26d ago
General Manager - Automotive Experience Required
Tire Discounters 3.1
Restaurant general manager job in Stuarts Draft, VA
At Tire Discounters, we pride ourselves on doing the right thing, delivering excellent car care, and outstanding customer service. That's why we look for GeneralManagers who are strong leaders that can guide a team to meet or exceed their goals and serve as a trusted business partner in their communities. The GeneralManager is the neighborhood's automotive go-to person. They run the operations of their retail store in selling tires, services and parts while ensuring the quality of their store operations are compliant to the company's policies and procedures.
You'll Run the Store:
You'll need having outstanding customer service and leadership skills, a passion for winning and a genuine desire to coach and develop your team into tomorrow's leaders. Strong people skills, sales, and retail experience are must!
What Our GeneralManagers Do:
* Lead team to provide outstanding Customer Service to every customer
* Meet or exceed sales and profit goals
* Be a strong mentor and lead by example
* Ensure implementation and enforcement of policies and procedures
* Attract, hire, train, develop, evaluate and retain store employees
* Exercise strong, fair, and consistent leadership with all employees
* Delegate authority and subsequent ownership of functions as appropriate
* Build and maintain a team effort consistent with the goals of the company
* Assist and perform other duties of absent employees as necessary
* Protect company assets, cash, inventory, equipment, systems and documents
* Adhere to state, local and federal laws
* Maintain a drug-free workplace
* Perform inventory control
* Maintain store security
* Merchandising and display
We Offer FULL benefits Including:
* Competitive salary including base + incentives
* Medical, Dental, Short Term and Long Term Disability, Life Insurance, and 401k Program
* Employee discount program
* Paid vacations and holidays
* Paid onsite, offsite and online training designed to encourage personal development
* Strong Advancement Opportunities-We want to see you grow and succeed!
* Five Day work week and weekly pay. No Sundays!
GeneralManager Qualifications:
* Associates Degree or comparable experience
* Minimum 2 years of previous management experience
* Strong retail sales experience
* Strong telephone, verbal and written communication skills
* Ability to work under pressure and handle multiple tasks at one time
* Valid In state motor vehicle license
* Ability to work Saturdays
* A.S.E. Certifications 4 and 5 preferred but not required
* Authorized to work in USA
$49k-98k yearly est. 14d ago
General Manager
Panera, Flynn Group
Restaurant general manager job in Waynesboro, VA
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.
Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the GeneralManagers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers.
We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
**Position Description**
When you join Flynn Panera, as a GeneralManager, you join in our belief that food should not only taste good, but also be good for you. As a GeneralManager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.
Come make a difference with Panera as a GeneralManager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Flynn - Panera.
GeneralManagers at our growing cafes supervise up to 60 staff members to ensure a top-quality service experience for our guests.
+ As a Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team.
+ You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
+ Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.
+ We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an excellent opportunity to join a rapidly growing concept.
**Essential Duties and Responsibilities**
Restaurantmanagement combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurantmanagement is fast paced, highly demanding and very rewarding.
+ Demonstrates sustainable long-term success, and the ability to maintain a profitable business.
+ Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports.
+ Directs overall activities and performance of employees on a shift-by-shift basis.
+ Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs.
+ Ensures the immediate response and rectifying of all guest complaints.
+ Ensures guest contact as a priority with completion of required table visits established Flynn Panera standards.
+ Maintains adequate inventory levels and adjusts par levels as needed.
+ Ensures product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards.
+ Effectively oversees/schedules employees to meet sales demands.
+ Maintains effective safety and security programs according to company policy and government standards.
+ Corrects unsafe practices or conditions.
+ Promotes and leads restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards.
+ Performs routine maintenance and immediately advises Area Director of needed repairs. Institutes preventive maintenance and needed repairs of building and all equipment.
+ Advises Area Director of any non-routine situations.
+ Communicates with other managers daily through management log and shift change meetings and weekly through manager meetings.
+ Ensures quality recruitment and referrals of potential management candidates.
+ Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company polices and training sessions.
+ Ensures the constant development of employees through consistent heart-checks, one-on-one meetings and performance reviews, assessing the effectiveness of employees, providing candid, fair feedback and continuously working with employees on their areas of development.
+ Ensures accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification.
+ Partners with Area Director and Human Resources when additional staffing support is needed.
+ Ensures acceptable employee performance and documents situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take place.
+ Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement on a period-by-period basis.
+ Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
+ Completes all other assigned duties and responsibilities.
**Education and Experience**
+ At least 3 years restaurantmanagement experience
+ Excellent communication, interpersonal and customer service skills
+ Ability to work independently and as part of a team
+ Degree or equivalent experience in Hospitality or Hotel/RestaurantManagement is preferred
+ Serve Safe Food Certification a plus
+ Must have the "Run it Like you Own It Mentality"
**Perks for our employees:**
+ Competitive Salary
+ Profit Sharing (varies by Market)
+ Meal Discounts
+ Health Benefits
+ 401(k) Plan with Company Match
+ Paid Vacation
+ Development Opportunities
**Physical Standards:**
+ Mobility required during the entire shift, up to 10 hours.
+ Standing for extended periods of time.
+ Ability to safely bend, reach, carry, and stoop.
+ Ability to safely lift up to 50 lbs. repetitively throughout a shift.
The manager is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The manager should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the manager in this position may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
**Why Work for Flynn Panera?**
Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$49k-93k yearly est. 60d+ ago
General Manager Trainee IHOP 593
Peachtree Restaurant Partners 4.7
Restaurant general manager job in Roanoke, VA
Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a GeneralManager. As the driving force behind our restaurant's success, the GeneralManager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience.
Responsibilities:
Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets.
Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration.
Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations.
Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency.
Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions.
Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations.
Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability.
Qualifications:
Bachelor's degrees in Business Administration, Hospitality Management, or related field preferred.
Minimum of 3-5 years of progressive experience in restaurantmanagement, including leadership roles.
Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
Proven track record of achieving business results, driving sales growth, and managing profitability.
Excellent communication, negotiation, and problem-solving skills.
Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Competencies:
Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service.
Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth.
Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability.
Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers.
Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement.
Skills:
Leadership and team management
Business acumen
Sales and marketing
Financial analysis and budgeting
Problem-solving and decision-making
Physical Requirements:
Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
Standing and Walking: Prolonged periods of standing and walking throughout the shift.
Bending and Reaching: Frequent bending, reaching, and twisting.
Manual Dexterity: Good hand-eye coordination.
Communication Skills: Clear verbal communication to interact with people.
Temperature Tolerance: Ability to work in varying temperatures.
Benefits:
Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
Career Growth: Training programs, clear career paths, and mentorship opportunities.
Recognition: Performance-based incentives, bonuses, and employee recognition programs.
Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
Flexibility: Customizable benefits and support for major life events.
$50k-101k yearly est. 60d+ ago
General Manager
Flynn Pizza Hut
Restaurant general manager job in Altavista, VA
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut RestaurantGeneralManager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.**
If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more.
If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity.
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut.
Additional Benefits:
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$48k-92k yearly est. 60d+ ago
Retail Associate Manager LEXINGTON | N Lee Hwy
Imobile 4.8
Restaurant general manager job in Lexington, VA
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$63k-99k yearly est. 35d ago
General Manager
Papa John's-SVP Inc.
Restaurant general manager job in Bedford, VA
Job Description
Are you a natural born leader with a passion for restaurantmanagement, but you're looking to take the next step? Want to join a successful franchise operator where you can finally call the shots, further develop your skills, make great money, and be treated with respect?
Shenandoah Valley Pizza is a well-respected operator of Papa John's restaurants in Virginia and West Virginia and we're recruiting a GeneralManager for our restaurant in XXXXX, VA. We firmly believe that to deliver on our promise of Better Ingredients, Better Pizza, we need the best people!
This is a full-time position with a competitive salary, plus tips and monthly incentive bonuses based on store profits. Our Benefits package includes:
Medical Insurance
Dental/Vision Insurance
Paid time off (1 week and grows from there)
Paid Training
Employee Discounts
The GeneralManager (GM) leads all aspects of the business from ensuring we deliver superior product quality, building and training the team, and providing excellent customer service. The GM is responsible for growing the restaurant's revenue and driving profitability so we can continue to invest in our business and our people.
We'll support and help train you to set work schedules, order food and beverages, oversee food prep, and make sure we comply with health and safety regulations. You'll execute cash management duties, assist the management of inventory to minimize waste, as well as manage our company's assets by ensuring the restaurant is clean, safe and organized.
You'll be a role model for your team and exhibit grace under pressure during busy moments in our fast-paced environment. Ultimately, you'll ensure our restaurant runs smoothly and our customers have an outstanding experience and come back for more.
At Shenandoah Valley Pizza, we believe in supporting our teammates, serving our communities, and doing whatever it takes to deliver a superior customer service experience. We are always truthful and upfront with others, embrace all teammates and guests, and lift one another up to help our team members and company be as successful as possible. If these values align with yours, please apply and let's meet!
Responsibilities
Manage and continuously improve all aspects of daily restaurant operations
Deliver superior service and maximize customer satisfaction
Promptly resolve customer concerns
Regularly review and drive improving product quality
Organize and supervise shifts.
We use eVerify to confirm U.S. Employment eligibility.
$48k-91k yearly est. 3d ago
General Manager
Grand Fitness Mgmt, LLC
Restaurant general manager job in Lynchburg, VA
Job DescriptionDescription:
Grand Fitness Partners (GFP) is a leading Planet Fitness franchise, operating 90+ locations across South Florida, California, Northern New Jersey (including Pennsylvania), and Virginia, serving over 600K members.
Focused on health and wellness, GFP delivers high-quality, accessible fitness experiences in a welcoming and non-intimidating environment.
The GeneralManager (GM) is responsible for driving sales, membership growth, and team development within their club. This role requires strong leadership, problem-solving, and decision-making skills to maintain operational excellence and uphold Planet Fitness standards.
The GM will execute marketing promotions, operational processes, and initiatives to achieve club service, development, and business objectives. Success in this role requires agility, a results-driven mindset, and the ability to respond proactively to dynamic business needs.
Key Responsibilities
Club Management (50%)
Foster a welcoming atmosphere for all members, prospective members, and guests while ensuring staff uphold superior customer service standards.
Delegate responsibilities to staff and enforce all Planet Fitness policies and procedures.
Support facilities maintenance and promptly address operational challenges as they arise.
Oversee daily operations to ensure high service and operational standards.
Promote a safe and healthy environment for members and staff.
Drive membership growth and retention through customer engagement and outreach.
Monitor club cleanliness and safety, addressing concerns proactively.
Utilize system technology (DataTrak) for operational efficiency.
Team leadership & Development (25%)
Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for Shift Leaders and team members.
Lead, coach, and develop team members to achieve club goals.
Recruit, onboard, and train high-performing employees.
Reinforce training programs to ensure team competency and service excellence.
Financial Management (20%)
Analyze and manage key financial components, including KPI reporting, P&Ls, and budgets.
Develop and oversee scheduling in alignment with labor models to ensure payroll compliance.
Manage operational expenses through accurate inventory management and procurement.
Accurately execute retail transactions and drive sales initiatives.
Marketing (5%)
Partner with Field Marketing Specialists to implement local marketing initiatives.
Plan and execute in-club promotions and special offers to drive growth.
Requirements:
Requirements
Proven experience leading a team, preferably in fitness, hospitality, or retail industries.
Strong leadership, coaching, and team development skills.
Effective problem-solving and decision-making abilities.
Strong communication and interpersonal skills.
Ability to thrive in a fast-paced, customer-focused environment.
Must be at least 18 years old.
Willing to obtain CPR/AED Certification (training provided by Planet Fitness).
Ability to lift up to 50 pounds.
Ability to stand and walk for extended periods.
Willingness to work with cleaning chemicals and materials.
Tools, Systems & Equipment Used
ABC, FRM, Power BI, Yoobic, facilities ticketing system, and Microsoft Suite.
Availability to work extended hours, weekends, and late evenings as needed.
Must have reliable transportation
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
$48k-92k yearly est. 2d ago
General Manager (Relocation Offered)
Paramount Builders, Inc. 4.0
Restaurant general manager job in Roanoke, VA
Job Description
Come and grow with us! Paramount Builders, a 1-800 Hansons company, has been one of the top home improvement companies for 30+ years. Paramount Builders has grown from humble roots as a small family business to a large multi-million dollar company providing 5-star customer experiences and top quality products to meet everyone's budgets. We are now helping our customers continue to love where they live in Jacksonville, Virginia Beach, Richmond and just opened a location in Roanoke in March of this year!
The GeneralManager opportunity in Roanoke, VA is a key leadership position within the organization, with overall accountability for the branch operations of a geographic region, including profitability, satisfaction of our people and partners and delivering outstanding customer experience throughout the customer lifecycle. A successful GeneralManager will effectively partner with all levels and departments of the Paramount Builders organization to ensure we deliver against our goals and objectives. The GeneralManager must ensure all policies and procedures of the company are being followed by employees, Sales Executives, and installation partners while holding the team to the highest standards of performance and customer service. This position is accountable for the overall success of his or her assigned branch. The essential areas of accountability include the sales process, the installation process, customer satisfaction, leadership of branch team members, productive relationships with Corporate and Branch staff, and overall branch financial outcomes.
What We Offer:
$90k-$110k base salary
Quarterly bonus opportunities
Relocation offered if needed
Weekly pay on Fridays through direct deposit
Eligible for health benefits at 60 days of employment
Eligible for 401k with company match at 90 days of employment
Paid time off with unlimited rollover of unused hours
Eligible for holiday pay immediately
Tools provided to develop and grow within the company to opportunities such as Regional Manager, VP of Sales & Operations, Chief Revenue Officer, etc.
Employee as well as friends & family discounts
Incentive opportunities such as Presidents Club trips for yourself and a guest
Committees (Fun, Diversity, Well-Being, Safety)
Essential Duties/Major Accountabilities:
Accountable for generating sales through the execution and oversight of the sales process.
Review sales metrics, concepts, and sales strategies with Sales Executives to improve performance and provide coaching as needed.
Support and/or lead the training of Sales Executives on new processes, offers, products, or changes to Hansons technology.
Accountable for completing installations that result in revenue generation.
Manage the review, prioritization, scheduling, and assignment of Service/Measure Technicians to complete measures on new jobs.
Develop relationships with Installation Crews to ensure productive, high-quality work output.
Ensure quality workmanship by monitoring jobs throughout the installation process.
Accountable for a five-star customer experience.
Work with the Customer Relations team to resolve customer relations concerns and ensure a five-star review at the end of the installation process.
Achieve or exceed Net Promotor Score (NPS) goals by maintain the highest levels of customer service for external customers.
Accountable for the leadership and management of Internal Team Members.
Perform personnel functions such as interviewing, training, conducting performance reviews, and handling disciplinary issues.
Accountable for productive and effective working relationships with Corporate and Branch team members.
Accountable for a financially profitable region.
Achieve or exceed financial goals of the branch by ensuring that sales result in installed revenue.
Maximize revenue and profitability by collecting on past due jobs and minimizing additional labor and reprocessing.
Provide input on branch outcomes and review monthly branch performance scorecards with Senior Executive Team
Manage inventory to ensure installations can be completed timely; work with Corporate team members on inventory issues that need escalation.
Minimum Required Knowledge, Skills, & Abilities:
Bachelor's Degree in business management or a related field.
Minimum of five (5) years of sales management experience.
Minimum of two (2) years of generalmanagement experience.
Demonstrated track record of successful lead generation and sales results.
Experience driving customer experience improvements.
Must have excellent verbal and written communication skills.
Must be proactive, focused and able to keep tasks and team members on track for productivity.
Ability to coach and motivate a team to produce positive results.
Strong Excel and data analysis skills; proficient in other MS Office applications such as PowerPoint and Word.
Comfortable working in a highly visible role and presenting to all levels of management.
Must have good problem-solving abilities.
Must be well organized and detail oriented.
Additional Preferred Qualifications:
Experience in the home improvement or similar industry.
Background in operations.
Physical Requirements:
Must be able to remain in a stationary position for prolonged periods
Requires the ability to move about inside the office
Must be able to move items weighing up to 25 pounds
Must be able to communicate effectively with staff, customers, vendors, and the public
Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer
Hours/Schedule:
Full-time, 40 hours per week/52 weeks per year. Standard office hours are Monday - Friday, 8:00am - 5:00pm and Saturday, 8:00am - 12:00pm, but due to the nature of position, evening and weekend hours will be required. Some local and statewide travel may be required.
#PB-HP
$90k-110k yearly 3d ago
General Manager (Roanoke)
TK Elevator 4.2
Restaurant general manager job in Roanoke, VA
The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced GeneralManager in Roanoke, VA. Responsible for driving revenue growth and managing the branch's P&L by successfully managing all departments and lines of business to exceed business goals. Drives the culture and sets expectations for safety, work ethic, professionalism, ownership of the business and shares pride in the branch and the branch's successes.
ESSENTIAL JOB FUNCTIONS:
* Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives.
* Leads by example the company's commitment to safety and administers the company safety program.
* Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation.
* Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met.
* Works with sales managers to increase customer base
* Oversees retention of service contracts including direct involvement in all "at risk" customer accounts. Plays leadership role in customer retention programs using NPS scores, processes, tools and technology.
* Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects.
* Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently.
* Recommends employee merit increases as part of the performance management process for non-union employees and meets with employees to review their compensation and bonus structure.
* Maintains a strong working knowledge of the overall market area.
* Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws.
* Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods.
* Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor. Includes meeting with local business agents to resolve issues involving contract work, grievances and union employee issues.
* Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits.
* Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources. Ensures that all HR matters are coordinated with the regional HR team. Responsible for multiple levels of approvals including but not limited to purchasing, contract execution, contract modifications, and price adjustments
EDUCATION & EXPERIENCE:
* Thorough knowledge of the elevator industry and generalmanagement methods within the elevator industry
* Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
* Proven success managing and developing talent within the workforce
* Ability to define problems collect data, establish facts and draw valid conclusions
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
* Medical, dental, and vision coverage
* Flexible spending accounts (FSA)
* Health savings account (HSA)
* Supplemental medical plans
* Company-paid short- and long-term disability insurance
* Company-paid basic life insurance and AD&D
* Optional life and AD&D coverage
* Optional spouse and dependent life insurance
* Identity theft monitoring
* Pet insurance
* Company-paid Employee Assistance Program (EAP)
* Tuition reimbursement
* 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
* 15 days of vacation per year
* 11 paid holidays each calendar year (10 fixed, 1 floating)
* Paid sick leave, per company policy
* Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$52k-81k yearly est. 29d ago
Assistant General Manager - ROA
Landmark Aviation
Restaurant general manager job in Roanoke, VA
As an Assistant GeneralManager, you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation setting. Whether coordinating ramp operations, guest services, or team performance, your leadership ensures every aspect of the terminal runs smoothly.
In addition to overseeing daily functions, you'll lead the private aviation terminal in the GeneralManager's absence, upholding Signature Aviation's gold standard of service. You use expert knowledge of operational procedures to ensure an efficient and elevated guest experience, while also modeling a hands-on, approachable leadership style that motivates your team.
This role requires flexibility, with scheduling that may include nights, holidays, and weekends. You must also be comfortable working in indoor and outdoor environments, near active aircraft and ground service equipment, and in varying weather conditions.
If you're passionate about both operational excellence and creating exceptional guest experiences, this leadership role offers the opportunity to drive meaningful impact every day.
$42k-64k yearly est. Auto-Apply 10d ago
Assistant General Manager - ROA
Working at Signature Aviation
Restaurant general manager job in Roanoke, VA
As an Assistant GeneralManager, you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation setting. Whether coordinating ramp operations, guest services, or team performance, your leadership ensures every aspect of the terminal runs smoothly.
In addition to overseeing daily functions, you'll lead the private aviation terminal in the GeneralManager's absence, upholding Signature Aviation's gold standard of service. You use expert knowledge of operational procedures to ensure an efficient and elevated guest experience, while also modeling a hands-on, approachable leadership style that motivates your team.
This role requires flexibility, with scheduling that may include nights, holidays, and weekends. You must also be comfortable working in indoor and outdoor environments, near active aircraft and ground service equipment, and in varying weather conditions.
If you're passionate about both operational excellence and creating exceptional guest experiences, this leadership role offers the opportunity to drive meaningful impact every day.
Minimum Education and/or Experience:
Bachelor's Degree from a four-year college or university or three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience. One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination of education and experience is required. One (1) to two (2) years of experience in managing a team is required.
Trained and approved to perform required certifications (e.g., towing, deicing) as required by base-specific operations is preferred. Ability to become approved is required. Consideration will also be given to external candidates with experience in these areas.
Minimum of 18 years of age.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.
Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel.
Ability to pass a color vision test for purposes of inspecting aviation fuel.
Must be legally authorized to work in the jurisdiction of employment.
Must possess a valid state driver's license. Certain PATs require a commercial driver's license (CDL) as dictated by local regulations and business needs.
Additional essential knowledge and skills:
Leadership Skills: Ability to assign tasks wisely, provide feedback to improve performance, administer corrective action, and motivate others.
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred.
Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence.
Financial Skills: Basic knowledge of operation budget and P&L and an understanding of how margin, revenue, and cost impact the business. Ability to enact responsible changes to base processes to maximize financial performance.
Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries.
Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars.
Critical Thinking / Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule format.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for consistent effective collaboration with team members and service to guests.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting.
Computer Skills: Ability to use a computer, including pass computer-based training modules. Proficient in Microsoft Office suite (Word, Excel, PowerPoint and Outlook) and ability to learn company software.
Task Management: Excellent time/project management and organizational skills. Ability to successfully and timely complete Signature's training programs.
(Other duties may be assigned)
Oversee all business functions of the PAT including proper delivery of services, equipment and maintenance, condition of facilities, and staffing.
Collaborate with GeneralManager in maintaining existing business and developing new business.
Responsible for compliance with all rules, regulations, and policies as issued by the company and local, state, federal, and airport authorities.
Act as company liaison in matters related to the airport community.
Manage and direct activities of subordinate leaders and team members at the location. This includes scheduling, coordinating and assigning duties to qualified team members, conducting shift and team member meetings and managing special events.
Perform tasks such as time and attendance administration and processing of new team members.
Lead a team conducting base operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.
Manage the performance of team members to ensure technical accuracy, demeanor, and adherence to company policies and procedures. Correct performance deficiencies and administer corrective action as needed.
Interview, onboard, train, and manage team members ensuring their engagement and development.
Ensure all airline-required training is administered and completed by team members.
Serve as a resource on guest service matters and as an escalation point for guest inquiries.
Provide onsite business development support and relationship management with residents.
Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests.
Collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the PAT, other Company departments, and external parties.
Perform ramp operations as needed to ensure service needs are met for our guests, clients, vendors, and aircraft crew.
Ensure team members are proactively preparing for arriving/departing aircraft, identify and perform open job tasks, and immediately correct observed safety concerns to all stakeholders. Conduct safety observations and document accordingly.
Assist and/or manage any regulatory compliance, audits, and/or reporting for airport or government parties if requested.
Manage inventory of base supplies, uniforms, and equipment in compliance with procurement and expensing procedures.
Maintain security of premises to include monitoring street-side, parking lots, terminal, hangars, and AOA.
Oversight of GSE and facility maintenance operations.
Maintain safe, clean, and secure ramps and operations.
Conduct accident investigations to determine root causes, including all reporting involved with the incident.
Administration of Health, Safety, Security, and Environmental (HSSE) software.
Oversee fuel quality control activities.
Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues.
Follow emergency response procedures during critical events.
Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both the Company and the airport.
Maintain accurate records pertaining to time worked by team members, activities and services performed. May be responsible for payroll oversight and compliance.
$42k-64k yearly est. Auto-Apply 11d ago
General Manager in Training
Fastan
Restaurant general manager job in Roanoke, VA
Benefits:
Employee discounts
Flexible schedule
Training & development
Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so they'll look and feel their best… and you'll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends. If this sounds like you, apply today! Job SummaryThe Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities:Responsibilities and essential job functions include but are not limited to the following:
Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members' daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
Ability to work nights & weekends.
Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.
Experience:
Management and/or Sales experience required.
Beauty Industry and/or Customer Service experience preferred.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor.
Team building skills.
Ability to prioritize and delegate.
Physical Requirements:
Ability to stand and walk for long periods of time.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, etc. from the floors.
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
Compensation: $13.00 - $17.00 per hour
Your Golden Ticket to a Sun-Kissed Career
Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place.
Join Our Team
As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
$13-17 hourly Auto-Apply 55d ago
Assistant General Manager
Hotel Management and Consulting
Restaurant general manager job in Lynchburg, VA
Exciting Opportunity: Assistant GeneralManager at WoodSpring Suites in Lynchburg, VA! About the Role: Hotel Management & Consulting is seeking an experienced and dynamic Assistant GeneralManager to join our team. If you are an energetic leader with a passion for hospitality and team development, we want to hear from you! You will lead the operations in the absence of the GeneralManager an assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits:
Salary: Dependent on experience, $43,888 - $47,500.
Daily Pay Access: Flexible pay options to access your earnings when you need them.
Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees.
Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
Career Growth: Opportunities for advancement within the company for dedicated employees.
Primary Duties:
Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with GeneralManager and attend and lead staff huddles. Provide hands-on support and guidance to ensure the team achieves outstanding results.
Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts.
Guest Relations: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security.
Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms.
Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork.
Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
Other Duties as Assigned.
Preferred Qualifications:
Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations.
Proficient computer skills.
Strong team building skills.
Excellent organizational, time management, and problem-solving abilities.
Effective oral and written communication skills.
Proactive in solving problems.
Physical Requirements:
Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.
Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.
We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.
Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.
How much does a restaurant general manager earn in Madison Heights, VA?
The average restaurant general manager in Madison Heights, VA earns between $41,000 and $87,000 annually. This compares to the national average restaurant general manager range of $40,000 to $79,000.
Average restaurant general manager salary in Madison Heights, VA
$60,000
What are the biggest employers of Restaurant General Managers in Madison Heights, VA?
The biggest employers of Restaurant General Managers in Madison Heights, VA are: