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  • Vice President, General Manager

    Veranova

    Restaurant general manager job in West Deptford, NJ

    Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: The Vice President & General Manager will lead operations for Veranova's West Deptford site, a high-throughput API manufacturing facility specializing in small molecules and controlled substances. This role is accountable for driving process excellence, ensuring compliance with DEA and FDA regulations, and delivering operational and financial performance. The GM will foster a culture of safety, quality, and continuous improvement while collaborating with Veranova's Leadership Team to leverage growth opportunities across multiple sites internationally. Core Responsibilities: Strategic Leadership: Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site. Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management. Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements. Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business. Regulatory & Compliance: Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances. Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies. Process Excellence & Operational Performance: Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs. Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products Implement best practices for manufacturing Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs. Oversee ERP and compliance systems (including D365) for operational efficiency. Commercial & Customer Focus: Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction. Ensure timely delivery of products in compliance with regulatory requirements. People Leadership: Recruit, develop, and retain high-caliber talent through succession planning and performance management. Demonstrates deep understanding on cultural transformation Foster a culture of engagement, accountability, and continuous improvement. Business Development: Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production. Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products. Support acquisition and rationalization activities as needed. Qualifications: Education: Bachelor's degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred). Experience: 15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances. Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business. Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities. Strong background in process optimization and continuous improvement methodologies. Skills: Exceptional leadership, communication, and change management skills. Detail oriented, advance analytical capabilities and high learning agility Ability to manage complex operations and deliver results in a dynamic environment. Understanding transactional process improvements Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings. Salary Range: $200,000 - $300,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
    $200k-300k yearly 4d ago
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  • General Manager, Home Secured Lending

    Best Egg, Inc. 4.3company rating

    Restaurant general manager job in Wilmington, DE

    Best Egg, a financial technology platform developed by Marlette Holdings, is on a mission to inspire confidence by providing simple, personalized, and accessible solutions to help people overcome everyday financial challenges. Best Egg combines deep banking expertise, strong customer understanding, and advanced technology to deliver digital financial products and experiences that are relevant, efficient, and human-centered. Since its founding in 2013, Best Egg has helped more than 1.6 million unique customers access credit, lending over $30 billion through a suite of flexible financial products that empower people to confidently manage their everyday finances. Headquartered in Wilmington, DE, Best Egg has grown to more than 500 employees and operates at scale with a strong foundation of financial stability-having been profitable since 2017. Customers trust and love Best Egg, reflected in its 95% customer satisfaction rating, A+ rating with the Better Business Bureau, and 4.6-star rating on Trustpilot with more than 9,000 reviews. The company continues to expand its offerings, including new home-secured lending products designed to empower consumers in rebuilding and growing their financial health. Best Egg fosters a culture that puts people first, creates clarity, gets things done, delivers with heart, and listens to its customers. Teams are encouraged to collaborate openly, communicate transparently, and act with urgency and empathy to deliver meaningful impact for customers and colleagues alike. With a large total addressable market of more than 100 million U.S. consumers with limited savings, Best Egg is well‑positioned to continue leading in financial confidence and innovation. The company has won multiple awards from Top Work Places including: Top Work Places for Financial Services, four years in a row for Top Work Places in Delaware and several cultural awards including Appreciation, Clued‑In Leaders, Communication, Empowering Employees and Innovation. Best Egg recently announced an agreement to be acquired by Concord with the transaction Expected to close in Q2, 2026. Until then, Best Egg continues to operate independently, maintaining its focus on empowering people to confidently manage their finances. Reporting Relationship Bobby Ritterbeck serves as the President of Best Egg, where he is responsible for leading the company's Lines of Business, Product, and Insights organizations. Under his leadership, Best Egg continues to expand its suite of innovative financial products-driving growth across unsecured loans, secured lending, credit card, and emerging product verticals. Bobby co‑founded Best Egg and has lead the building of Best Egg's customer‑centric mission and culture. His strategic vision focuses on delivering simple, transparent, and accessible credit solutions that meet the evolving needs of consumers while driving sustainable business growth. Opportunity Best Egg successfully launched its Home Secured Lending product, expanding its secured credit product portfolio to help customers access affordable borrowing solutions backed by home equity. With strong early traction and significant market potential, the company is now focused on scaling and optimizing this business line to drive sustained growth and profitability. The General Manager (GM), Home Secured Lending will serve as the strategic and operational leader responsible for expanding the product's reach, enhancing performance, deepening customer engagement, and evolving the offering to meet diverse consumer needs. This leader will oversee all aspects of the business-including product strategy, design, launch, growth, and P&L management. The GM will leverage deep expertise in consumer credit, home lending, and digital innovation to create a market‑leading experience that differentiates Best Egg in the rapidly evolving home‑secured lending landscape. This is a rare opportunity to shape the direction of a high‑potential product backed by the resources and culture of a fast‑growing FinTech. Location Preference for Wilmington, DE. Open to remote candidates with regular travel to Wilmington. Responsibilities Accountable executive for the Home Secured Loan P&L - including setting revenue goals, managing investments, and optimizing costs. Define the product strategy and customer experience - Develop a 3+-year vision aligned with Best Egg's broader strategic goals. Design a digital‑first low‑friction customer experience that differentiates Best Egg from traditional home equity lending. Adjust strategy dynamically based on market performance, competitive trends, and data insights. Leverage customer insights and design thinking to define a differentiated value proposition across multiple customer segments. Identify and prioritize expansion opportunities such as HELOCs, home improvement loans, and hybrid lending products. Launch and operationalize the business. Create end to end customer journeys - from application and underwriting to servicing and repayment. Lead go‑to‑market strategy, including MVP definition, launch timelines, and multi‑state rollout. Build or partner to establish infrastructure for underwriting, collateral valuation, title verification, closing and servicing. Develop multi‑year forecasts and manage key financial and operational KPIs. Collaborate with Marketing, Credit, and Capital Markets to refine acquisition, pricing, and loan funding strategies. Partner with legal, compliance, and operations to ensure adherence to all applicable regulations and state‑specific requirements. Collaborate with Capital Markets and Investor Relations to align product features and risk profiles with investor expectations. Determine appropriate resource allocation (dedicated vs. shared, internal vs. vendor). Lead a high‑performing cross‑functional leadership team across Product, Risk, Marketing, Operations, and Technology. Foster a culture of collaboration, innovation and accountability. Mentor and empower team members to operate with ownership, speed and excellence. Manage external stakeholder relationships. Build and maintain relationships with partner banks, servicers, and compliance advisors. Serve as an external advocate for Best Egg's Home Secured Lending initiative, enhancing brand credibility in the market. Successful Candidate Education Bachelor's degree required; MBA or advanced degree preferred. Professional Experience 10+ years of experience in consumer lending, preferably in mortgage, HELOC, or home equity products. Proven success in P&L ownership and launching or scaling secured lending products. Deep knowledge of lending regulations and compliance across secured consumer credit. Experience digitizing manual lending processes, such as title verification and closing workflows. Strong experience managing third‑party vendors and complex partner ecosystems. Skill Set Strategic Thinking & Execution: Ability to set a bold vision and translate it into a scalable, operationally sound business model. Customer Obsession: Designs empathetic, data‑driven solutions that simplify and enhance the customer experience. Leadership & Influence: Inspires and aligns cross‑functional teams through clarity, purpose, and enthusiasm. Entrepreneurial Drive: Acts decisively and resourcefully in building new business capabilities from the ground up. Regulatory Acumen: Navigates complex compliance environments confidently and strategically. Analytical Rigor: Uses data‑driven insights to guide performance optimization and continuous improvement. Resilience & Adaptability: Thrives amid ambiguity with a bias toward action, iteration, and progress. $250,000 - $290,000 a year In addition to semi‑monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance. Yearly incentive bonus target 40% of base salary. This position may also be eligible for a long‑term cash incentives. #J-18808-Ljbffr
    $66k-110k yearly est. 3d ago
  • Travel Plaza QSR General Manager - Flexible Schedules

    Applegreen USA Welcome Centers Central Services

    Restaurant general manager job in Wilmington, DE

    A leading travel plaza operator in Wilmington, DE is seeking a General Manager to oversee the operations of a quick service restaurant. This role includes managing day-to-day activities, leading a team to achieve financial targets, and ensuring compliance with brand standards. The ideal candidate has at least 2 years in a supervisory position within the QSR industry, a high school diploma, and possesses strong leadership and customer service skills. Flexibility to work various shifts is essential. Competitive perks and benefits offered. #J-18808-Ljbffr
    $53k-103k yearly est. 3d ago
  • Pet Care Center General Manager - Lead Growth & Care

    Petco Animal Supplies, Inc.

    Restaurant general manager job in Bel Air, MD

    A leading pet care company located in Bel Air, Maryland, is seeking a passionate General Manager to oversee a Pet Care Center. The role involves leading a team, driving sales, ensuring animal welfare, and enhancing guest experiences. We require strong leadership and customer service skills, along with at least three years of management experience. This position offers an opportunity to make a meaningful impact on pets and their owners while fostering a positive team culture. #J-18808-Ljbffr
    $50k-97k yearly est. 3d ago
  • General Manager

    Crunch Fitness 3.9company rating

    Restaurant general manager job in Wilmington, DE

    Here We GROW Again! Are you a potential Club General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With over 45 locations currently and even more planned, our General Manager position offers a tremendous opportunity for growth & career advancement. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our “No Judgments” philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Responsibilities Responsibilities include driving revenue, leading and developing a high-performing sales team, hiring and training staff, and generating leads through local outreach initiatives to support club growth. Qualifications A record of success in driving revenue Minimum of 3 years of sales experience Minimum of 1-2 years managing a team of 7-10 employees The ability to hire, train, & develop a highly effective sales team Ability to generate leads through local outreach initiatives Competitive personality with a desire to win A desire for personal/professional growth Team oriented individual Outgoing personality Organized and professional Efficient and effective communication skills Benefits 401(k) matching Bonus based on performance Competitive salary Dental insurance Opportunity for advancement Paid time off Training & development Vision insurance The Ways You Benefit Competitive salary Ability to bonus every month 401K after 1 year Health benefits Exciting team environment Growth opportunity in a rapidly growing company Free Crunch Fitness membership If you're ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch! #J-18808-Ljbffr
    $34k-44k yearly est. 2d ago
  • Salon Manager

    Regis Haircare Corporation

    Restaurant general manager job in Wilmington, DE

    We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists. We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair. Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you. IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE! We treat our stylists like FAMILY! ESTABLISHED CLIENTELE in a busy salon. HAIRCUTS - COLOR - WAXING - TREATMENTS PAY: Up to $35 per hour EDUCATION: Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy. We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT. Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING. CAREER ADVANCEMENT Opportunities: * We offer a FUTURE, not just a job, but a CAREER path. * Career paths and training available in Education and Leadership. Many Stylist BENEFITS, including: ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities FLEXIBILITY & WORK-LIFE BALANCE FULL-TIME & PART-TIME Positions Available Immediately HEALTH, DENTAL, VISION, 401K STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future) PAID HOLIDAYS PAID VACATION THAT INCREASES WITH YOUR TENURE PAID COSMETOLOGY LICENSE RENEWAL A FUN PLACE TO WORK TOGETHER AS A FAMILY! The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
    $35 hourly 4d ago
  • Travel Center General Manager

    Pilot Company 4.0company rating

    Restaurant general manager job in Elkton, MD

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $54.3k-80.8k yearly 7d ago
  • General Manager

    Southwest Delaware LLC 4.5company rating

    Restaurant general manager job in Wilmington, DE

    Job DescriptionDescription: Moe's Southwest Grill Hours Full-time Wilmington, Delaware About this job NOW HIRING! If you love burritos, have a great personality & like to have fun, then you have found a home! Moe's Southwest Grill is now hiring energetic, service-oriented staff with great customer service skills! As a General Manager, your duties will include: Lead team in preparing and serving food with a smile. Provide fast, friendly, and accurate service to guests. Monitor actions of staff and customers to ensure that health and safety standards and regulations are obeyed. Instruct staff on cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records. Resolve customer complaints about food quality or service.? Requirements: Excellent communicator: Speaks and writes with a high degree of professionalism and credibility. Growth-driven & career-oriented outlook. A hands-on management style is essential. Must enjoy building relationships and developing people. Passion for great food. Self-motivated with strong organizational skills. Extremely personable with a professional appearance. Food Safe Certified or willing to become certified Required qualifications: Valid driver's license Requirements:
    $91k-159k yearly est. 22d ago
  • General Manager Development Program

    Mom's Organic Market 4.1company rating

    Restaurant general manager job in Bryn Mawr, PA

    Description YOU: Act as if the universe is rigged in your favor See new responsibilities as opportunities Are happiest when busy Figure out how to fix it, not who's to blame See mistakes as opportunities to learn and grow Enjoy spreading joy WE: Care more about attitude and work ethic than your experience Love to promote from within Have dynamic and interesting coworkers and customers Have faith in people's potential Make friends at work Take pride in all of our 5 star reviews We are expanding and looking for people to join our team in the Philly area and beyond! As a General Manager, you will have the opportunity to work in stores across the Philly area and southern NJ. As a part of our General Manager Development Program, you will get the chance to: Receive one-on-one mentorship from our team of experienced leaders Gain professional and personal development through structured, high quality training and feedback Make a positive impact on P&L management, metrics reporting… you get the idea We look for people who have: Passion for hiring and developing the best employees A laser-like focus on the customer experience A solution-oriented mindset Enthusiasm for hands-on leadership - our leaders are team players who jump in and assist when needed A bachelor's degree and 2 years of grocery management experience OR at least 4 years of experience in a retail management role The flexibility to start early shifts at 4am and finish late shifts at 11pm, including weekends We offer a full range of benefits including: competitive pay $80,000 to $100,000/year starting pay $100,000 - $115,000/year base pay starting year 2 with an annual bonus opportunity up to $40,000 Exceptional, low cost, medical, dental, and vision plans 401k and 401k matching 30% employee discount 40 hour work week paid time off child and bonding leave and more! It doesn't matter where you come from, how much schooling you have, or what industry you're currently in- if you have a track record of success, join us.
    $100k-115k yearly Auto-Apply 60d+ ago
  • APG - General

    Sigmatech, Inc. 4.0company rating

    Restaurant general manager job in Aberdeen, MD

    Job Description This is a generalposting for those expressing interest in joining Sigmatech supporting variousprojects within the greater Aberdeen, MD area
    $100k-161k yearly est. 17d ago
  • Restaurant Staff

    Saranolt

    Restaurant general manager job in Bryn Mawr, PA

    We are looking for highly motivated individuals who want to work together in a fun team environment in order to provide our customers with exceptional service. We're looking for Servers, Bussers, and Hosts. These positions require attention to detail, a strong work ethic, and a positive attitude. We treat our customers like guests in our home. Everyone who works at Gullifty's is expected to have a "Customer First" attitude. Without them, we would not exist. Creating enjoyable and memorable experiences for our guests is our number one priority. Requirements: - MUST BE AT LEAST 16 YEARS OF AGE - Ability to study and continually build on menu/culinary knowledge - Proficiency with computer system - Positive attitude - Strong work ethic - Attention to detail - Previous serving experience - Ability to engage in comfortable interaction with guests - Ability to lift up to 50 lbs and be moving around on your feet for long stretches of time Additional Info: This is a tipped position. Servers do not pool tips with each other, but they are required to tip-out a percentage of their sales to food runners, bussers and bartenders, as is standard industry practice. Job Type: Part-time Pay: $12.00 - $50.00 per hour View all jobs at this company
    $12-50 hourly 23d ago
  • Assistant Restaurant Manager

    Life Time Fitness

    Restaurant general manager job in King of Prussia, PA

    The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time's hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals. Job Duties and Responsibilities * Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution * Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations * Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance * Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture * Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift Position Requirements * Strong passion for hospitality, guest engagement, and team leadership * Ability to lead by example and coach others in a fast-paced café environment * Experience working with POS systems, food handling, and inventory processes * Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts * Strong communication and organizational skills Education: * High School Graduate or equivalent Years of Experience: * 1-2 years of leadership experience in a fast-casual or café setting Licenses / Certifications / Registrations: * ServSafe Manager certification or equivalent * ServSafe Alcohol Safety or equivalent (if applicable) * CPR/AED certification Preferred Requirements * College degree in business, culinary arts, hospitality, or related field * Knowledge of food costing, scheduling, and basic profit & loss analysis * Experience leading team culture and driving sales through service * Ability to develop and implement service recovery or upselling strategies * Passion for creating a desirable, guest-centric café environment Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $46k-67k yearly est. Auto-Apply 8d ago
  • Restaurant Manager

    Stanley's Tavern 4.5company rating

    Restaurant general manager job in Wilmington, DE

    Benefits: 401(k) Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Supervise and coordinate all FOH and BOH activities. Oversee guest services and resolve customer and employee issues immediately. Ensure a high quality of food preparation. Train and manage all restaurant staff. Create and adjust staff schedules to meet restaurant needs. Adhere to all safety and sanitation regulations. Daily inventories and ordering from multiple purveyors. Opening and Closing of the restaurant JOB DUTIES: Manage and oversee the entire restaurant operation Deliver exceptional guest services Ensuring guest satisfaction Respond efficiently to customer questions and complaints Organize and supervise shifts Manage and lead staff Develop and train staff Hire new employees Terminate employees when necessary Training and evaluating staff performance Manage food/liquor cost, forecast requirements, and maintain inventory Manage restaurant supplies including small wares Control costs and minimize waste Create and nurture a positive working environment Implement innovative strategies to improve productivity, sales, and food quality Manage labor cost by ensuring proper staffing JOB REQUIREMENTS: Ideally, prior experience as a Restaurant Manager or similar role Ideally prior experience in customer service management Extensive food and wine knowledge Basic understanding of computers and spreadsheets Familiarity with restaurant management software Strong leadership, motivational, and people skills Good financial management skills Critical thinking and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills Complete our short application today! Compensation: $56,000.00 - $58,000.00 per year Stanley's mission since 1935 has been to provide quality food and great service in a casual friendly atmosphere. Whether you're here to dine, celebrate with friends or watch your favorite sporting event, we believe that our guests should feel at home when they are here, with the hopes that they will find their way back home again.
    $56k-58k yearly Auto-Apply 60d+ ago
  • Assistant Restaurant Manager | Upscale/Casual Concept | King of Prussia, PA $24-26/hour, Bonus, Full

    Gecko Hospitality

    Restaurant general manager job in King of Prussia, PA

    Job Description Assistant Restaurant Manager - Upscale/Casual Bar & Restaurant Pennsylvania | $22-26/hour, Bonus, Full Benefits, etc. Join one of the most respected hospitality brands in the industry, known for delivering exceptional guest experiences through island-inspired cuisine and an unmatched commitment to hospitality excellence. This premier restaurant and bar concept combines sophisticated dining with a relaxed, tropical atmosphere that has earned loyal customers nationwide. Job Qualifications 3+ years of Food and Beverage experience with leadership background preferred Current food handler's card and alcohol service certification as required by local/state/federal law Experience with reservation systems (Open Table preferred) Strong knowledge of food handling, safety, and sanitation guidelines Excellent communication and guest relations skills Ability to work flexible schedules including nights, weekends, and holidays Willingness to travel for training and support at other locations Job Responsibilities The Assistant Manager in Pennsylvania will support all restaurant operations while ensuring exceptional service delivery that reflects our hospitality standards. This Assistant Manager position requires someone who can create a learning environment for team members while driving sales and service excellence in Pennsylvania. Key responsibilities for this Assistant Manager role include: Assist in recruiting, hiring, and developing qualified team members Maintain appropriate staffing levels and manage individual restaurant expenses Ensure consistent execution of company policies and procedures Possess complete knowledge of all food and beverage menus, including ingredients and preparation methods Practice proper cash handling and point-of-sale system operation Manage upkeep of kitchen, bar, and restaurant exterior Facilitate implementation of company training programs and monitor performance Practice proactive performance management in partnership with management team Demonstrate core company values in all business decisions and actions The ideal Assistant Manager candidate will have the ability to interact with guests, cultivate authentic community relationships, and maintain the highest standards of hospitality. This Assistant Manager opportunity in Pennsylvania offers growth potential within our expanding organization. Ready to advance your career as an Assistant Manager? Email your resume directly to ************************* for immediate consideration.
    $22-26 hourly Easy Apply 26d ago
  • Assistant Restaurant Manager

    Vintner's Table

    Restaurant general manager job in Phoenixville, PA

    About the Job Vintner's Table is looking for an incredibly talented and experienced Assistant Restaurant Manager to help lead and grow our business sales. This role would be perfect for someone who is looking for a dynamic work environment, and who is passionate about providing our guests with an exceptional experience. You must have strong leadership skills, and be someone who enjoys meeting new people, developing relationships, and assisting in managing a team. If this sounds like the ideal job for you, then we want to hear from you! Responsibilities: Inventory control - Assist with tracking and ordering all wine and knowledgeable about how to complete monthly wine inventory and sales reports. Assisting with the management of the Salumeria Bar and inventory of foods for sale; order and inventory products and supplies for Salumeria Bar. Assist with basic kitchen management duties (maintenance and care of equipment, ServSafe and Health Inspection care). Manage and facilitate Vintner's Table events in conjunction with Folino Estate marketing. Oversee the opening/closing procedures. Assistant with the training of all staff. Monitor and provide feedback to staff on training, sales progress, customer service, etc. Train staff on suggestive selling techniques to increase wine and merchandise sales. Learn current POS system and assist with training staff on the system. Train cashiers in customer service and guest experiences. Provide the latest information on Folino Estate wines, techniques, etc. and be able to respond to visitor questions regarding all wines and merchandise. Maintain a friendly, inviting, and clean food area and retail environment. To succeed in this role: Hospitality experience required. Minimum 2 years of experience in an upscale retail setting. Understanding the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Must possess strong leadership skills. Solid track record of success in previous assignments demonstrating upward career tracking. Strong communication skills. Must be dependable, reliable and motivated. Computer Knowledge, POS experience are a plus. A team player and possess a "can do" leadership attitude. Must be able to work evenings, weekends and holidays Benefits: PTO and Wellness Days Manager Meal Plan Employee discounts on food, wine, and merchandise Flexible schedule Excellent opportunity with a growing brand About Vintner's Table Owner's Andrea and Marco Folino decided it was time to take their love for wine and bringing people together to a location known for it's style, history, and culture. "On our honeymoon, Marco and I found a little hole in the wall in Lake Como that only served the best fresh sliced Italian cured meats and cheeses on a board with honey, nuts and olives and it was the best meal we had. We never forgot it and want to bring the same experience to Vintner's Table". Vintner's Table is home to a Salumeria Bar, Gift Shop, and Tasting Bar where guests can enjoy light bites, shop unique Italian inspired items, and of course taste and purchase all wines from the Signature, Black Label, and Estate Grown collections. Located in the heart of downtown Phoenixville.
    $46k-67k yearly est. 60d+ ago
  • Prepared Foods Manager/ Chef

    Redner's Jobs

    Restaurant general manager job in Norristown, PA

    Food Service Manager DEPARTMENT: Food Service REPORTS TO: Store Director and Director of Food Service FLSA STATUS: Non-Exempt To effectively direct and supervise all functions and activities of the Food Service Department to achieve maximum sales and profit goals. ESSENTIAL JOB FUNCTIONS: Knowledge of merchandising techniques and “special events" within a food service setting. To oversee and execute all operation objects set forth for the Food Service department. The food service department will include all hot foods, salad bar, store made sandwiches and salads.. Responsible for managing the budget and department expenses, sanitation, safety, regulatory compliance, menu development, preparation and service of food. Responsible to check and verify all Food Service department deliveries and invoices to ensure accurate billing from vendors. Responsible for maintain acceptable inventory levels to ensure the highest quality of freshness of all products. Meet profit objectives by controlling food, supply, and labor costs and maximizing sales potential through aggressive marketing and/or promotions while controlling shrink. Record, track, and maintain inventory levels of product used for food preparation. This includes conducting physical inventories each period. Responsible to help assist in unloading and transporting the prepared food merchandise to sales floor or storage areas. Maintain sanitation, health, and safety standards in work areas. Assesses sanitation practices and establishes sanitary controls as required by the county and/or state health department and company policy. Handle damages and spoiled products according to company policies and procedures. Ensure favorable image with guests through a clean, attractive and friendly food preparation and serving by complying with sanitation, safety, and security company policies. Plan, develop, maintain, and execute food preparation tools essential to managing inventory and production while controlling shrink. Observe state and health department regulations pertaining to food safety and sanitation and to also maintain a housekeeping program to ensure a clean and orderly department. Ensure compliance to local, state, and government weights and measures, and food labeling laws. Effectively train and develop food preparation employees on programs, equipment function, and fundamental cooking principles. Supervise and schedule personnel to achieve highest quality of customer service. Abide by and enforce all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: Conducts regular departmental meetings for the entire staff to communicate plans, programs and policies, in order to teach, resolve problems, and seek suggestions for improvement. To oversee the prepared food department and assist in slicing and making prepared food trays when necessary. Assists in the hiring, training, appraisal, and discipline of the food service employees. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Minimum 2 years' prior experience in food service management, retail department management, guest relations, and/or customer service experience. Must have to ability to read and write to properly tag merchandise, order merchandise, and maintain an acceptable inventory level. Basic analytical and math skills necessary for interpreting invoices, gross profits, and labor percentages. Must have strong interpersonal skills and the ability to quickly and effectively resolve issues that arise with both staff and customers. Must have excellent oral and written communications skills for dealing with guests, employees, supervision, and vendors. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. ServSafe certification or comparable required. While performing the duties of this job, candidate will be required to stand for extended periods of time (2hrs+). Situations will require lifting, bending, stooping, pushing and pulling, occasionally having to lift objects up to, and possibly over, 50 pounds, Basic computer skills essential with heavy focus on Microsoft programs. Must be a vibrant and dynamic personality with a high level of enthusiasm and a sincere passion for working with people and food.
    $31k-53k yearly est. 60d+ ago
  • GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1291)

    Dev 4.2company rating

    Restaurant general manager job in Phoenixville, PA

    Company DescriptionJobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Target Job Description Location: 200 Mill Road, Phoenixville, Pennsylvania, United States, 19460-1183 Starting Hourly Rate / Salario por Hora Inicial: $15.25 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at ************** for additional information.
    $15.3 hourly 60d+ ago
  • General Manager (QSR)

    Applegreen USA Welcome Centers Central Services

    Restaurant general manager job in Wilmington, DE

    Career Opportunities with Applegreen USA Welcome Centers Central Services A great place to work. Current job opportunities are posted here as they become available. At Applegreen, we Refresh Travelers on their Journey…. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. Our Core Values Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other. Our customers and communities are at the heart of everything we do. We value and develop our people. We are driven by pace, passion and performance. We seek opportunities and embrace change. Flexible Schedules Paid Time Off 401 (k) with Company Match Earned Wage Access - Pay on Demand Education Assistance Employee Referral Bonus Meal Discount Pet Insurance What You'll Do As the General Manager of a quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics. Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards. Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting. Ensure the QSR consistently meets or exceeds brand standards and food safety requirements. Foster an engaging work culture of learning, development, and recognition . Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels. Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team. Monitor and enforce cash handling policies and procedures. Ensure compliance with company policies & procedures along with local, state, & federal laws. Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships. Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance. Maintain seamless, cooperative relationships with business partners, vendors, and the communities. Essential Experience & Skills Ability to operate in and lead a team in a fast-paced environment. Demonstrates team management, delegation and issue resolution skills and the ability to multi-task. Uses judgment and discretion to resolve less routine questions and problems. Proven ability to drive profitable growth while improving customer and associate satisfaction. ServSafe Certification Preferred Requirements High school diploma or general education development (GED) equivalent 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays. Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds. Occasionally attend meetings or travel to support other locations. This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW). #J-18808-Ljbffr
    $53k-103k yearly est. 3d ago
  • Salon Manager

    Regis Haircare Corporation

    Restaurant general manager job in Malvern, PA

    We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists. We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair. Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you. IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE! We treat our stylists like FAMILY! ESTABLISHED CLIENTELE in a busy salon. HAIRCUTS - COLOR - WAXING - TREATMENTS PAY: Up to $35 per hour EDUCATION: Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy. We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT. Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING. CAREER ADVANCEMENT Opportunities: * We offer a FUTURE, not just a job, but a CAREER path. * Career paths and training available in Education and Leadership. Many Stylist BENEFITS, including: ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities FLEXIBILITY & WORK-LIFE BALANCE FULL-TIME & PART-TIME Positions Available Immediately HEALTH, DENTAL, VISION, 401K STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future) PAID HOLIDAYS PAID VACATION THAT INCREASES WITH YOUR TENURE PAID COSMETOLOGY LICENSE RENEWAL A FUN PLACE TO WORK TOGETHER AS A FAMILY! The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
    $35 hourly 4d ago
  • Store General Manager - Bel Air, MD

    Petco Animal Supplies, Inc.

    Restaurant general manager job in Bel Air, MD

    Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.* We love all pets like our own* We're the future of the pet industry* We're here to improve lives* We drive outstanding results together* We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.**Position Overview**The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.**Position Responsibilities**The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.**People*** Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.* Attract, hire, and retain a diverse team of top talent.* Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.* Create a professional environment that inspires and encourages the growth and engagement of partners.* Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.* Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.* Responsible for all partner performance management in the Pet Care Center.* Demonstrate and support a continuous improvement and growth mindset.**Performance*** Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.* Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.* Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.* Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.* Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.#LI-LF2**Process*** Ensures the proper health, appearance, welfare, and proper handling of all animals.* Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.* Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.* Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.* Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.* Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.* Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.**Other Essential Duties*** **MODEL INSPIRING LEADERSHIP**. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.* **PROMOTE SAFETY**. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.* **FOSTER A COLLABORATIVE CULTURE**. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.* **PRIORITIZE TALENT DEVELOPMENT**. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.* **ENGAGE AND BE PRESENT.** Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.**Education and Experience*** In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.* Excellence in communication and computer skills are also required.* Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.* A working knowledge of general business practices is highly desirable, as are strong organizational skills.* A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.* Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.**Supervisory Responsibility**The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.**Work #J-18808-Ljbffr
    $39k-69k yearly est. 3d ago

Learn more about restaurant general manager jobs

How much does a restaurant general manager earn in Newark, DE?

The average restaurant general manager in Newark, DE earns between $46,000 and $100,000 annually. This compares to the national average restaurant general manager range of $40,000 to $79,000.

Average restaurant general manager salary in Newark, DE

$68,000

What are the biggest employers of Restaurant General Managers in Newark, DE?

The biggest employers of Restaurant General Managers in Newark, DE are:
  1. Taco Bell
  2. P.F. Chang's China Bistro
  3. Burger King
  4. KFC
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