Retail sales representative vs outbound sales representative

The differences between retail sales representatives and outbound sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an outbound sales representative has an average salary of $45,723, which is higher than the $37,907 average annual salary of a retail sales representative.

The top three skills for a retail sales representative include retail sales, retail store and POS. The most important skills for an outbound sales representative are outbound sales, customer service, and excellent interpersonal.

Retail sales representative vs outbound sales representative overview

	Retail Sales Representative	Outbound Sales Representative
Yearly salary	$37,907	$45,723
Hourly rate	$18.22	$21.98
Growth rate	-	4%
Number of jobs	391,763	240,781
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	High School Diploma, 33%
Average age	41	47
Years of experience	-	4

What does a retail sales representative do?

A retail salesperson's responsibility is to sell products and provide necessary information to the consumers to convince them of availing items. Retail salesperson's duties include coordinating with promotional programs, recommending strategies to increase sales, answering customer's inquiries, and escalating any concerns to the management that might affect the company's sales performance. A retail salesperson must have excellent communication skills to build a good rapport with the customers and assist them with their needs. A retail salesperson also helps with inventories and documenting a customer's suggestion for service improvement.

What does an outbound sales representative do?

An outbound sales representative focuses on securing sales by reaching out to clients through calls, correspondence, or face-to-face interactions. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. To carry out their duties, they must perform research and analysis to identify business opportunities, develop sales strategies, generate leads, discuss product specifications with customers, introduce payment plans, and negotiate contracts. Moreover, an outbound sales representative must build positive relationships with clients while adhering to the company's policies and regulations.

Retail sales representative vs outbound sales representative salary

Retail sales representatives and outbound sales representatives have different pay scales, as shown below.

	Retail Sales Representative	Outbound Sales Representative
Average salary	$37,907	$45,723
Salary range	Between $28,000 And $50,000	Between $24,000 And $84,000
Highest paying City	Portland, ME	Hoboken, NJ
Highest paying state	Maine	New Jersey
Best paying company	Pella	Altice USA
Best paying industry	Manufacturing	-

Differences between retail sales representative and outbound sales representative education

There are a few differences between a retail sales representative and an outbound sales representative in terms of educational background:

	Retail Sales Representative	Outbound Sales Representative
Most common degree	Bachelor's Degree, 58%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	SUNY College of Technology at Alfred

Retail sales representative vs outbound sales representative demographics

Here are the differences between retail sales representatives' and outbound sales representatives' demographics:

	Retail Sales Representative	Outbound Sales Representative
Average age	41	47
Gender ratio	Male, 54.6% Female, 45.4%	Male, 45.9% Female, 54.1%
Race ratio	Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 20.9% Asian, 6.9% White, 56.4% American Indian and Alaska Native, 0.6%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	6%

Differences between retail sales representative and outbound sales representative duties and responsibilities

Retail sales representative example responsibilities.

Track leads, manage business opportunity, and initiate sales promotions using Siebel CRM.
Achieve quarterly and yearly bonus goals by controlling business expenses and effectively managing payroll costs.
Train new RSC members on sales techniques.
Complete daily office visit entries through CRM.
Conduct WebEx & PowerPoint presentations over the phone.
Used passion for technology and resourcefulness to generate sales.

Outbound sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Build rapport while selling customers solar panels, porches, and double glaze windows.
Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.

Retail sales representative vs outbound sales representative skills

Common retail sales representative skills

Retail Sales, 30%
Retail Store, 17%
POS, 12%
Store Management, 7%
Customer Relationships, 4%
Broadband, 3%

Common outbound sales representative skills

Outbound Sales, 25%
Customer Service, 11%
Excellent Interpersonal, 9%
Excellent Organizational, 8%
CRM, 7%
Inbound Calls, 5%

Retail Sales Representative vs. similar jobs

Retail Sales Representative related careers

Retail Sales Representative related jobs

Retail Sales Representative jobs by location

Zippia Careers
Sales Industry
Retail Sales Representative
Retail Sales Representative vs Outbound Sales Representative

Updated January 8, 2025

Browse sales jobs