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Sales person vs customer sales associate

The differences between sales people and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales person has an average salary of $42,010, which is higher than the $37,024 average annual salary of a customer sales associate.

The top three skills for a sales person include basic math, phone calls and POS. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Sales person vs customer sales associate overview

Sales PersonCustomer Sales Associate
Yearly salary$42,010$37,024
Hourly rate$20.20$17.80
Growth rate--4%
Number of jobs378,132415,981
Job satisfaction5-
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 41%
Average age4140
Years of experience-12

What does a sales person do?

A salesperson is in charge of ensuring that the products, goods, or services of the company get sold to customers. They are trained to market the products well, understand what the customer needs, and find the product that best fits the customer's needs. As such, the salesperson should be familiar with all of the company's products and should be able to explain the features of each. They should know how to approach customers and to close out sales. Salespersons are expected to have good communication, interpersonal, and persuasion skills.

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

Sales person vs customer sales associate salary

Sales people and customer sales associates have different pay scales, as shown below.

Sales PersonCustomer Sales Associate
Average salary$42,010$37,024
Salary rangeBetween $14,000 And $121,000Between $27,000 And $49,000
Highest paying CityOceanside, NYOdenton, MD
Highest paying stateCaliforniaMaryland
Best paying companyDouglas EllimanJohnson Controls
Best paying industry-Real Estate

Differences between sales person and customer sales associate education

There are a few differences between a sales person and a customer sales associate in terms of educational background:

Sales PersonCustomer Sales Associate
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common college--

Sales person vs customer sales associate demographics

Here are the differences between sales people' and customer sales associates' demographics:

Sales PersonCustomer Sales Associate
Average age4140
Gender ratioMale, 70.5% Female, 29.5%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.3% White, 56.2% American Indian and Alaska Native, 0.6%Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between sales person and customer sales associate duties and responsibilities

Sales person example responsibilities.

  • Clean CDL and aptitude for relationship building lead to point of sales position.
  • Manage product deliveries, and maintain overall orderliness and cleanliness of facility to optimize customer experience.
  • Perform sales responsibilities utilizing mobile POS system while marketing company membership services, ensuring client satisfaction.
  • Gain in-depth knowledge of Chrysler vehicles and differentiate them to existing and potential customers.
  • Assist customers in load calculations, design, and implementation of a variety of HVAC systems.
  • Create PowerPoint presentations and promote products at meetings and continuing education programs
  • Show more

Customer sales associate example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
  • Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
  • Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
  • Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Sales person vs customer sales associate skills

Common sales person skills
  • Basic Math, 27%
  • Phone Calls, 18%
  • POS, 18%
  • Cleanliness, 16%
  • Math, 13%
  • Customer Service, 3%
Common customer sales associate skills
  • Sales Floor, 12%
  • Customer Satisfaction, 9%
  • Customer Service, 9%
  • Product Knowledge, 8%
  • Outbound Calls, 8%
  • Customer Sales, 8%