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The differences between sales people and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales person has an average salary of $42,010, which is higher than the $37,024 average annual salary of a customer sales associate.
The top three skills for a sales person include basic math, phone calls and POS. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.
| Sales Person | Customer Sales Associate | |
| Yearly salary | $42,010 | $37,024 |
| Hourly rate | $20.20 | $17.80 |
| Growth rate | - | -4% |
| Number of jobs | 378,132 | 415,981 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 41% |
| Average age | 41 | 40 |
| Years of experience | - | 12 |
A salesperson is in charge of ensuring that the products, goods, or services of the company get sold to customers. They are trained to market the products well, understand what the customer needs, and find the product that best fits the customer's needs. As such, the salesperson should be familiar with all of the company's products and should be able to explain the features of each. They should know how to approach customers and to close out sales. Salespersons are expected to have good communication, interpersonal, and persuasion skills.
A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.
Sales people and customer sales associates have different pay scales, as shown below.
| Sales Person | Customer Sales Associate | |
| Average salary | $42,010 | $37,024 |
| Salary range | Between $14,000 And $121,000 | Between $27,000 And $49,000 |
| Highest paying City | Oceanside, NY | Odenton, MD |
| Highest paying state | California | Maryland |
| Best paying company | Douglas Elliman | Johnson Controls |
| Best paying industry | - | Real Estate |
There are a few differences between a sales person and a customer sales associate in terms of educational background:
| Sales Person | Customer Sales Associate | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales people' and customer sales associates' demographics:
| Sales Person | Customer Sales Associate | |
| Average age | 41 | 40 |
| Gender ratio | Male, 70.5% Female, 29.5% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.3% White, 56.2% American Indian and Alaska Native, 0.6% | Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |