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The differences between sales service coordinators and customer support coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales service coordinator, becoming a customer support coordinator takes usually requires 6-12 months. Additionally, a customer support coordinator has an average salary of $37,136, which is higher than the $36,379 average annual salary of a sales service coordinator.
The top three skills for a sales service coordinator include customer service, work ethic and product knowledge. The most important skills for a customer support coordinator are POS, front end, and customer support.
| Sales Service Coordinator | Customer Support Coordinator | |
| Yearly salary | $36,379 | $37,136 |
| Hourly rate | $17.49 | $17.85 |
| Growth rate | 4% | -4% |
| Number of jobs | 212,744 | 259,956 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 51% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team, ensuring efficiency and customer satisfaction. One of their primary duties is to organize sales and customer data. They also arrange schedules and communications for the team and outside departments, attend meetings and participate with supervisors when producing progress reports and presentations, and train new members of the workforce. Furthermore, there are instances when a sales service coordinator must reach out to clients through calls and craft correspondence to secure sales.
A customer service coordinator is an individual who motivates and supervises customer service teams for business performance maximization. Customer service coordinators make sure that customer loyalty and satisfaction are met. They analyze complaints, design and implement campaigns for customer retention, and develop new procedures. The skills needed for this job include procurement management, accounting, and finance skills, documentation management, and organizational skills. They should also have strong communication and interpersonal skills.
Sales service coordinators and customer support coordinators have different pay scales, as shown below.
| Sales Service Coordinator | Customer Support Coordinator | |
| Average salary | $36,379 | $37,136 |
| Salary range | Between $23,000 And $57,000 | Between $25,000 And $53,000 |
| Highest paying City | Boston, MA | San Jose, CA |
| Highest paying state | New Hampshire | Massachusetts |
| Best paying company | AEA Investors | Arrow Electronics |
| Best paying industry | Construction | Technology |
There are a few differences between a sales service coordinator and a customer support coordinator in terms of educational background:
| Sales Service Coordinator | Customer Support Coordinator | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between sales service coordinators' and customer support coordinators' demographics:
| Sales Service Coordinator | Customer Support Coordinator | |
| Average age | 47 | 40 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 42.9% Female, 57.1% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2% | Black or African American, 11.6% Unknown, 5.5% Hispanic or Latino, 20.4% Asian, 6.9% White, 54.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |