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Sales service coordinator vs installation coordinator

The differences between sales service coordinators and installation coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales service coordinator, becoming an installation coordinator takes usually requires 1-2 years. Additionally, a sales service coordinator has an average salary of $36,379, which is higher than the $33,507 average annual salary of an installation coordinator.

The top three skills for a sales service coordinator include customer service, work ethic and product knowledge. The most important skills for an installation coordinator are installation process, project management, and data entry.

Sales service coordinator vs installation coordinator overview

Sales Service CoordinatorInstallation Coordinator
Yearly salary$36,379$33,507
Hourly rate$17.49$16.11
Growth rate4%10%
Number of jobs212,74435,508
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 45%
Average age4742
Years of experience42

What does a sales service coordinator do?

A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team, ensuring efficiency and customer satisfaction. One of their primary duties is to organize sales and customer data. They also arrange schedules and communications for the team and outside departments, attend meetings and participate with supervisors when producing progress reports and presentations, and train new members of the workforce. Furthermore, there are instances when a sales service coordinator must reach out to clients through calls and craft correspondence to secure sales.

What does an installation coordinator do?

An installation coordinator usually works in a telecommunication company and serves as a channel between the company and the client. Upon an application for installation, a coordinator will communicate with their client to schedule a possible installation or repair date. They usually respond to queries and requests and address other concerns. They need to coordinate closely with the installation team or the field supervisor to ensure that the work is on track and completed.

Sales service coordinator vs installation coordinator salary

Sales service coordinators and installation coordinators have different pay scales, as shown below.

Sales Service CoordinatorInstallation Coordinator
Average salary$36,379$33,507
Salary rangeBetween $23,000 And $57,000Between $25,000 And $44,000
Highest paying CityBoston, MAHartford, CT
Highest paying stateNew HampshireConnecticut
Best paying companyAEA InvestorsJohnson Controls
Best paying industryConstructionHealth Care

Differences between sales service coordinator and installation coordinator education

There are a few differences between a sales service coordinator and an installation coordinator in terms of educational background:

Sales Service CoordinatorInstallation Coordinator
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredStanford University

Sales service coordinator vs installation coordinator demographics

Here are the differences between sales service coordinators' and installation coordinators' demographics:

Sales Service CoordinatorInstallation Coordinator
Average age4742
Gender ratioMale, 64.2% Female, 35.8%Male, 44.8% Female, 55.2%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage6%11%

Differences between sales service coordinator and installation coordinator duties and responsibilities

Sales service coordinator example responsibilities.

  • Assist in reviewing customers' forecasts and usage for determination of accurate MRP processes to adjust and manage inventory levels.
  • Create RFI's in PowerPoint utilizing excel data, illustrator files, create and import charts.
  • Produce monthly and annual PowerPoint presentations for suppliers recapping sales, distribution gains, incentives, and program results.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Assign territory includes both international and domestic OEM accounts and distribution.

Installation coordinator example responsibilities.

  • Manage asset inventory utilizing eForm and Astea tracking database.
  • Provide support to ICD, FE's AE's, sales and clients.
  • Process sales paperwork and arrange HVAC installation appointments.
  • Maintain time management and organizations skills to efficiently troubleshoot new sales orders to completion.
  • Assign and track IP addresses.
  • Image client CPU s for field deployment.
  • Show more

Sales service coordinator vs installation coordinator skills

Common sales service coordinator skills
  • Customer Service, 21%
  • Work Ethic, 11%
  • Product Knowledge, 10%
  • Customer Interaction, 9%
  • CRM, 7%
  • Windows, 7%
Common installation coordinator skills
  • Installation Process, 13%
  • Project Management, 11%
  • Data Entry, 8%
  • Customer Complaints, 7%
  • HVAC, 7%
  • Installation Projects, 5%