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The differences between sales service coordinators and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales service coordinator, becoming a sales associate and customer service takes usually requires 6-12 months. Additionally, a sales service coordinator has an average salary of $36,379, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a sales service coordinator include customer service, work ethic and product knowledge. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Sales Service Coordinator | Sales Associate And Customer Service | |
| Yearly salary | $36,379 | $28,654 |
| Hourly rate | $17.49 | $13.78 |
| Growth rate | 4% | -4% |
| Number of jobs | 212,744 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | High School Diploma, 34% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team, ensuring efficiency and customer satisfaction. One of their primary duties is to organize sales and customer data. They also arrange schedules and communications for the team and outside departments, attend meetings and participate with supervisors when producing progress reports and presentations, and train new members of the workforce. Furthermore, there are instances when a sales service coordinator must reach out to clients through calls and craft correspondence to secure sales.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Sales service coordinators and sales associate and customer services have different pay scales, as shown below.
| Sales Service Coordinator | Sales Associate And Customer Service | |
| Average salary | $36,379 | $28,654 |
| Salary range | Between $23,000 And $57,000 | Between $21,000 And $38,000 |
| Highest paying City | Boston, MA | Bellevue, WA |
| Highest paying state | New Hampshire | Connecticut |
| Best paying company | AEA Investors | GEICO |
| Best paying industry | Construction | Manufacturing |
There are a few differences between a sales service coordinator and a sales associate and customer service in terms of educational background:
| Sales Service Coordinator | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 48% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between sales service coordinators' and sales associate and customer services' demographics:
| Sales Service Coordinator | Sales Associate And Customer Service | |
| Average age | 47 | 40 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |