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Sales specialist vs inbound sales specialist

The differences between sales specialists and inbound sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales specialist has an average salary of $53,004, which is higher than the $37,898 average annual salary of an inbound sales specialist.

The top three skills for a sales specialist include building relationships, customer complaints and customer orders. The most important skills for an inbound sales specialist are inbound sales, customer service, and marketing campaigns.

Sales specialist vs inbound sales specialist overview

Sales SpecialistInbound Sales Specialist
Yearly salary$53,004$37,898
Hourly rate$25.48$18.22
Growth rate4%-4%
Number of jobs324,06962,148
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 38%
Average age4737
Years of experience4-

What does a sales specialist do?

A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

Sales specialist vs inbound sales specialist salary

Sales specialists and inbound sales specialists have different pay scales, as shown below.

Sales SpecialistInbound Sales Specialist
Average salary$53,004$37,898
Salary rangeBetween $30,000 And $91,000Between $29,000 And $48,000
Highest paying CityBoston, MAPortland, OR
Highest paying stateMassachusettsWest Virginia
Best paying companyVMwareIBM
Best paying industry-Hospitality

Differences between sales specialist and inbound sales specialist education

There are a few differences between a sales specialist and an inbound sales specialist in terms of educational background:

Sales SpecialistInbound Sales Specialist
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Alfred-

Sales specialist vs inbound sales specialist demographics

Here are the differences between sales specialists' and inbound sales specialists' demographics:

Sales SpecialistInbound Sales Specialist
Average age4737
Gender ratioMale, 55.1% Female, 44.9%Male, 49.2% Female, 50.8%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage6%11%

Differences between sales specialist and inbound sales specialist duties and responsibilities

Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
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Inbound sales specialist example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide upselling to existing customers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
  • Follow QA requirements on each call to maintain the percentage required.3.
  • Modify existing accounts that need to port over information from other providers to Comcast's.
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Sales specialist vs inbound sales specialist skills

Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%
Common inbound sales specialist skills
  • Inbound Sales, 18%
  • Customer Service, 12%
  • Marketing Campaigns, 7%
  • Customer Care, 7%
  • Credit Card, 6%
  • Customer Satisfaction, 5%