Medical Front Office Coordinator (Anchorage)
Scheduler job in Anchorage, AK
Are you a compassionate and dedicated individual looking for a fulfilling career opportunity? Look no further! We are currently seeking a dynamic individual to join our team and make a positive impact in the lives of our patients!.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Key Responsibilities:
Greets patients and visitors in a prompt, courteous and helpful manner.
Primary for answering telephone, screens and directs calls, takes messages, and provides information, and documents as appropriate.
Issues forms to patients to complete, gives clear instructions, and offers assistance. Reviews all forms for completion and signatures.
Checks in patients, verify and update necessary information in the medical record, obtains copies of ID and insurance card(s); takes patients photo.
Screens visitors and responds to routine requests for information
Maintains work area and lobby in neat and orderly manner. Including restocking patient pamphlets in lobby racks.
Maintains monthly scorecard and reporting daily numbers.
Confirms appointments.
Ensures all calls returned by End of Day, consistently documenting in Patients chart details of every call/visit.
Protects patients' rights by maintaining confidentiality of personal and financial information, per HIPAA, and patient safety per OSHA guidelines.
*Please note that this is not an all-inclusive list of the responsibilities of the position.
Qualifications/Requirements:
Education: High school diploma or GED
Exceptional customer service and critical thinking skills
Ability to defuse tense situations through diplomatic problem-solving
Ability to operate computer and other office equipment
Two years experience working in a healthcare environment preferred.
What we can offer:
Competitive compensation plans: $20.00 - $29.00 / Hour DOE
Competitive medical, dental, and vision plans, generous paid-time off and a 401k Retirement Plan with a generous company match.
Excellent work/life balance schedules.
Opportunities for advancement.
Physical Job Requirements:
Frequent extended periods of standing, bending, stooping, walking, sitting
The ability to lift up to 30 lbs.
Reasonable accommodations may be made for individuals with disabilities
Join us in our commitment to providing quality patient care and fostering a positive environment for both our patients and our dedicated staff. If you're ready to contribute to a healthcare team that values excellence, apply today and embark on a rewarding journey with us!
Liberty Administrative Services, LLC provides an inclusive and safe environment for all applicants and employees. xevrcyc Liberty Administrative Services, LLC treats all individuals equallywithout regard to race, color, religion, sex (gender identity, gender expression, transgender), sexual orientation, age, pregnancy, parenthood, marital status, national origin or ancestry, citizenship status, disability, military status, genetic predisposition or carrier status or any other impermissible factor according to applicable law.
For applicants in need of assistance or special accommodations for any part of the application process because of a medical condition or disability, please send an email to let us know the nature of your request.
PI5b449683bd1a-38
Area Schedule Lead, Leased Data Centers
Scheduler job in Juneau, AK
We are seeking a candidate for a key leadership role in scheduling for a portfolio of Data Center projects of strategic importance to Meta. The Area Schedule Lead, Leased will act as a technical Schedule subject matter expert overseeing all schedule management and reporting for the Leased portfolio of projects. The successful candidate will have focus on speed to market and be a critical partner for the Delivery Team and the Project Controls Lead to forecast and help mitigate schedule related risks and issues on the project, enable commercial accountability, manage schedule health reporting/escalation, and ensure that schedule change management is effective and expedient. This position will work closely within the DEC Technical Operations team and various internal departments including Site Project Management teams, Pre-Construction, Contracts, Finance, Accounting, Sourcing and Operations Engineering.
**Required Skills:**
Area Schedule Lead, Leased Data Centers Responsibilities:
1. Responsible for end to end schedule coordination and updates, including interface with risk management and pro-active communication of updates and alignment of variance root cause/commentary with Cross-functional partners
2. Identifies, documents, and communicates schedule risks through defined processes, including Risk Registers, health reviews, and Leased Program management meetings
3. Accountable for all aspects of vendor and Contractor schedule management
4. Accountable for Contractor baseline schedule development and evaluation during pre-con, including ensuring adherence to program guidance and specifications. Will lead efforts to optimize schedules for speed to market and successful on-time-delivery
5. Responsible for application of commercial entitlement for contractor Extensions Of Time (EOT) for their designated portfolio of projects. Provide leadership to site teams for Delay Tracking, EOT requests and claims. Responsible for making recommendations that are in line with contract and escalating when site decisions differ from the contractual or program guidance
6. Lead the identification and application of Proactive Risk Indicators in sub-area and ensure all risks are properly escalated to Health Reviews, and other appropriate forums. Lead ad-hoc schedule analysis to support program as required
7. Lead a small team of consultants (if required) to support effective schedule management for the designated portfolio of projects
8. Approximately 25-50% travel to other Data Center sites and Meta Offices
**Minimum Qualifications:**
Minimum Qualifications:
9. 10+ years of Planning, Scheduling, Construction Management, or Related field experience
10. Bachelor's degree in Engineering, Construction Management, or Equivalent Technical Field or related field experience
11. Subject Matter Expert in Primavera P6 and/or other scheduling related methodologies and software
12. Experience developing/managing an Owner's planning/scheduling program
13. Experience with Data Center, Infrastructure or Construction programs requiring complicated commissioning specifications
14. Demonstrated analytical, communication, problem solving, prioritization, organization and reporting skills
15. Experience leading complex project or program planning and coordination amongst a large group of internal and external project stakeholders
16. Experience developing and driving actions or operational adjustments based on schedule or project controls performance metrics
17. Experience partnering with cross-functional teams to influence strategic direction
**Preferred Qualifications:**
Preferred Qualifications:
18. Experience identifying schedule efficiencies and driving programmatic or organizational alignment in changing execution strategies to optimize schedule performance
19. Experience negotiating schedule changes or complex construction claims
20. Successful development and implementation of scheduling or project controls strategies in a large organization
21. Familiar with complex networking systems and electrical infrastructure
22. Experience managing a team of Contingent Worker Schedulers
**Public Compensation:**
$144,000/year to $201,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Appointment Scheduler
Scheduler job in Alaska
REMOTE - US Residents Only
We require a meticulous and orderly appointment scheduler to ensure that the appointments for our team remain operating smoothly. Operating as the main point of contact for both clients and team members in this capacity will help you to guarantee the effective scheduling of meetings, consultations, and other visits. Your strong communication skills and meticulousness will help the team perform as it will keep things operating as they should.
main responsibilities:
Plan visits, meetings, and consultations in line with availability and priority.
Plan team members' schedules and ensure appointments are set right away.
When someone asks about the availability, resuling, or cancellation of an appointment, promptly get back to them.
You reduce no-shows by ensuring you schedule appointments with team members and customers ahead of time.
Maintaining and updating appointment records will help you to ensure their accuracy and confidentiality.
Look for appropriate substitutes and let all the relevant parties know to fix timetable problems.
By effectively and professionally adhering to their scheduling demands, provide exceptional service to clients.
Working across several departments helps to ensure that all appointments go smoothly.
Share with others upcoming meetings, deadlines, and appointments.
Among the extra administrative chores you can be allocated are general office support and data entry.
needed abilities:
Must have finished high school or its equivalent; a bachelor's degree in business administration or a closely allied field will help.
Excellent background in administrative assistance or scheduling, ideally with experience working under pressure.
Excellent capacity for time management and organization.
Excellent written and spoken expression skills.
Mastery in collaborative as well as personal projects.
effectively able to utilize Excel, Word, Outlook, other such scheduling tools.
One benefit is having knowledge of programs for appointment scheduling for software.
able of multitasking several chores at once and focusing closely on detail.
ability to subtly control private and delicate knowledge.
Benefits consist in:
a pay scale and benefits package competitive.
One can progress professionally here.
a working environment with cooperative and encouraging qualities.
Scheduling Specialist
Scheduler job in Anchorage, AK
Job Details Anchorage - ANCHORAGE, AKDescription
JOB TITLE: Scheduling Coordinator
DEPARTMENT: Clinic
A nonexempt position responsible for appropriate scheduling of appointments, answering queue calls and reviewing patient orders in the EMR. This position will require proficiency in technical skill as well as interpersonal relationship skills needed to maintain lasting relationships with Alaska Heart Institute patients and families, referring physicians, AHI physicians and co-workers. The ultimate goal of this position is to provide the highest level of quality patient care and customer service.
ESSENTIAL FUNCTIONS:
Determines the need of the caller and connects call to the correct person, department, or documents call accordingly.
Accurately schedules and coordinates patient appointments/diagnostic testing by communicating with the patient, review of last office notes and hospital records. Including determination of outside provider appointments or hospitalization since last visit with AHI.
Accurately reschedules and/or cancels patient appointments per request.
Maintains the scheduling desktops to ensure patients are scheduled in a timely manner.
Request records to be sent from referring provider that pertain to reason for referral.
Maintains patient confidentiality.
PAY RANGE: $23-27/hr to start (dependent upon experience)
EMPLOYEE BENEFITS:
Medical
Dental
Vision
Colonial Life Elective Benefits
Life Insurance
Profit Sharing 401K
HSA
FSA
Employee Assistance Program
Wellness Program
PTO- starting at up to 5.84 hours per pay period (increases with years of service)
8 paid holidays per year
FMLA
This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Qualifications
EDUCATION: High School Diploma or equivalent.
EXPERIENCE:
Minimum of 1-2 years of experience scheduling in a medical practice or call center environment.
Prior experience in a cardiology or specialty practice preferred.
Proven ability to provide excellent patient service.
Medical Referral Clerk
Scheduler job in Anchorage, AK
PQC is seeking a dedicated and experienced Referral Clerk to work onsite at JB Elmendorf-Richardson .
Background :The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process.
At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration.
Duty hours will be Monday- Friday, 7:30 am to 4:30 pm.
Hourly Rate: $22.01 + $5.09 benefits
Members of our team Enjoy:
Working with a highly engaged staff
Competitive compensation
Comprehensive benefits
Medical
Dental
Vision
Life
Short Term Disability
Long Term Disability
Paid Time Off
Paid Holidays
Paid Weather Days
Reimbursement for certifications
Duties:
Provide outstanding customer service in greeting patients/visitors at a front desk
Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required
Determine patient eligibility for services and schedules medical appointments for referred care
Obtain updates and files medical records using electronic medical records systems
Request medical records and ensures arrival of medical records prior to appointment
Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
Qualifications:
High school diploma or (GED) equivalency.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years.
General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.
Auto-ApplyScheduling Specialist
Scheduler job in Anchorage, AK
Scheduling Specialist, OPA Lake Otis Anchorage, Full-Time
Schedule: Monday - Friday, 8:30 am - 5:00 pm
Orthopedic Physicians Alaska seeks a highly skilled, dedicated, and professional individual to join our rapidly growing and dynamic team as a Patient Scheduling Specialist, known internally as a Patient Advocate. The team of Patient Advocates at OPA is passionate about providing patient-centric service to everyone who calls the practice. Patient Advocates collaborate with medical providers and staff to resolve patient questions and concerns quickly, thoroughly, and respectfully.
At OPA, employees enjoy work-life balance, competitive salaries, and comprehensive medical, dental, FSA or HSA, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.
Learn more about Orthopedic Physicians Alaska at *****************
Ideal attributes
Able to multitask effectively, dealing with phone calls, emails, tasks, and in-person requests pleasantly
Communicates calmly and clearly via telephone with patients in all circumstances, including when they are ill, upset, or have an emergency
Able to analyze situations and respond professionally and appropriately
Works proactively for the good of the team and its commitment to patient-centered service
Representative duties
Promptly and professionally answer telephone calls
Use customer service principals and techniques to handle phone calls calmly and pleasantly
Register and schedule patients with providers based on company protocol
Collaborate seamlessly with medical providers and staff to ensure best outcomes for patients
Knowledge and skill requirements
Outstanding customer service skills
Ability to work in a fast-paced environment
Skill in responding to patients with a "patient first" approach in situations that require tact, professionalism, and sensitivity
Some knowledge of medical practice protocols related to chart records and patient information
Required qualifications
Six (6) months of customer service experience
High school diploma or equivalent
Preferred (in addition to required) qualifications
One (1) year of customer service experience or six (6) months of medical office experience
Knowledge of insurance and billing
Experience with scheduling software or EHR systems
Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.
FLSA status: Non-exempt
Core Competencies
- Synergy: Through collaboration & continuation improvement
- Empathy: Through compassion & patient-centered care
- Integrity: Through trust & ethical accountability
- Optimization: Through operational efficiency
The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River.
Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.
OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.
OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as paid time off.
OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.
Scheduling and Registration Specialist
Scheduler job in Kodiak, AK
The Scheduling and Registration Specialist greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.
Essential Duties and Responsibilities The following duties are not intended to serve as a comprehensive list of all duties performed by this position. Other duties may be assigned.
* Supports the organization's mission and goals, quality standards, and patient-centered medical home philosophy. Embraces KANA's culture of serving the whole person through our provision of services. Incorporates KANA's core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions.
* Upholds KANA's Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
* Maintains collaborative team relationships with peers and colleagues to contribute to the working group's achievement of goals effectively, and to help foster a positive work environment.
* Protects confidentiality/privacy in verbal, written, and electronic forms of communication or information sharing.
* Communicates concerns in appropriate manner and in accordance with KANA policy.
* Ensures that all demographic and insurance information is communicated and properly enters into the electronic health record to provide prompt and accurate billing.
* Collects and records patient identification into the electronic health record including driver's license, social security card, CIB, etc.
* Responsible for coordination of benefits when more than one insurance carrier is presented.
* Appropriately distributes registration paperwork to patients and records in the electronic health record according to departmental procedures.
* Receives point of service payments at check-in before services are rendered.
* Understands and gives explanation regarding the sliding fee application. Refers all patients without insurance coverage or with questions to an Alternate Resource Specialist for resolution.
* Provides primary scheduling and registration services, including receiving and directing incoming calls, and assisting callers. Provides helpful assistance in anticipating and responding to the needs of our customers (i.e., escorting, directing, and answering questions). Takes messages that are clear and concise. Demonstrates exceptional phone etiquette.
* Updates patient's demographic information.
* Completes assigned worklist related to patient demographic, insurance, medical information.
* Provides release of information (ROI) and explain the release process to patients requesting records. SRS will then accept completed ROI's, ensure they are completed properly and forward to the HIM department.
* Schedules appointments for patients who are present in person or call the clinic.
* Receives and prioritizes calls, faxes, and requests from patients. Routes information to the appropriate recipient in a timely manner.
* Maintains front office inventory and equipment by checking supplies, anticipating needed supplies, and placing orders for supplies as needed or directed.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Requirements
High school diploma or equivalent required, Associates Degree preferred. One-year experience working in a healthcare clinic, medical billing office, or with the public in an office or customer service environment. Demonstrated knowledge of accurate data entry, medical billing, and medical terminology and computer systems highly preferred. Excellent customer service, organizational skills, attention to detail, problem solving skills, technical skills, and ability to multitask with a positive attitude in a fast-paced environment required.
Orthodontic Scheduling Coordinator
Scheduler job in Anchorage, AK
Job Description
Are you a talented multitasker who loves interacting with people? We're looking for a positive and professional individual to be the face of our local business. You'll welcome patients, families, and fellow employees, answer phone calls and emails, schedule appointments, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!
Compensation:
$18 - $21 hourly
Responsibilities:
Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed
Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
Make appointments for employees and ensure the calendar is current and correct
Qualifications:
Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
At least one year of receptionist or administrative assistant, experience, or similar preferred
Proficient computer skills and knowledge of Microsoft Office
Has experience answering telephone calls and troubleshooting stressful situations
Must have graduated high school, received a G.E.D. or equivalent
About Company
A high-energy, supportive crew that feels more like family than coworkers
Competitive pay and a benefits package that shows we value you
Endless opportunities to learn, grow, and level up your skills
A stunning, modern office designed to make every workday a little brighter
The chance to change lives every single day - one smile at a time
A schedule that gives you Fridays, Saturdays, and Sundays off (hello, long weekends!)
Complimentary orthodontic care for you and your family
Fun bonus programs that reward your hard work
Stylish uniforms provided, so you can focus on what matters - not your closet
Medical Front Office Coordinator
Scheduler job in Anchorage, AK
Job DescriptionAre you a compassionate and dedicated individual looking for a fulfilling career opportunity? Look no further! We are currently seeking a dynamic individual to join our team and make a positive impact in the lives of our patients!.
Key Responsibilities:
Greets patients and visitors in a prompt, courteous and helpful manner.
Primary for answering telephone, screens and directs calls, takes messages, and provides information, and documents as appropriate.
Issues forms to patients to complete, gives clear instructions, and offers assistance. Reviews all forms for completion and signatures.
Checks in patients, verify and update necessary information in the medical record, obtains copies of ID and insurance card(s); takes patients' photo.
Screens visitors and responds to routine requests for information
Maintains work area and lobby in neat and orderly manner. Including restocking patient pamphlets in lobby racks.
Maintains monthly scorecard and reporting daily numbers.
Confirms appointments.
Ensures all calls returned by End of Day, consistently documenting in Patient's chart details of every call/visit.
Protects patients' rights by maintaining confidentiality of personal and financial information, per HIPAA, and patient safety per OSHA guidelines.
*Please note that this is not an all-inclusive list of the responsibilities of the position.
Qualifications/Requirements:
Education: High school diploma or GED
Exceptional customer service and critical thinking skills
Ability to defuse tense situations through diplomatic problem-solving
Ability to operate computer and other office equipment
Two years' experience working in a healthcare environment preferred.
What we can offer:
Competitive compensation plans: $20.00 - $29.00 / Hour DOE
Competitive medical, dental, and vision plans, generous paid-time off and a 401k Retirement Plan with a generous company match.
Excellent work/life balance schedules.
Opportunities for advancement.
Physical Job Requirements:
Frequent extended periods of standing, bending, stooping, walking, sitting
The ability to lift up to 30 lbs.
Reasonable accommodations may be made for individuals with disabilities
Join us in our commitment to providing quality patient care and fostering a positive environment for both our patients and our dedicated staff. If you're ready to contribute to a healthcare team that values excellence, apply today and embark on a rewarding journey with us!
Liberty Administrative Services, LLC provides an inclusive and safe environment for all applicants and employees. Liberty Administrative Services, LLC treats all individuals equally
without regard to race, color, religion, sex (gender identity, gender expression, transgender), sexual orientation, age, pregnancy, parenthood, marital status, national origin or ancestry, citizenship status, disability, military status, genetic predisposition or carrier status or any other impermissible factor according to applicable law.
For applicants in need of assistance or special accommodations for any part of the application process because of a medical condition or disability, please send an email to ***************************
to let us know the nature of your request.
Central Registration Scheduler
Scheduler job in Yakutat, AK
Central Registration
DEPARTMENT: Patient Services
WAGE: Grade 10
FLSA STATUS: Non-Exempt
ESC CODE: 43-6013
FUNDING SOURCE: Indirect
OPENING: December 5, 2025
CLOSING: December 28, 2025
Position Summary:
The Scheduler plays a vital role in YCHC's Central Registration team by ensuring patients are efficiently scheduled and registered for medical, behavioral health, and dental services. This position supports an integrated care approach by coordinating with multiple departments, maintaining accurate patient information, verifying eligibility, and ensuring a positive and culturally respectful experience for all patients.
This position requires compliance with the Health Center's compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the position's regular performance evaluation.
Essential Functions:
Schedule appointments across medical, behavioral health, and dental departments in accordance with provider templates and availability.
Manage daily schedules to minimize gaps, no-shows, and double-bookings.
Coordinate with the Central Registration team, billing, and clinical departments to ensure seamless patient flow.
Prioritize urgent or same-day appointments and document appropriately in the EHR system.
Verify patient demographics, insurance eligibility, and financial responsibility prior to appointments.
Update patient information in the EHR accurately and in compliance with HIPAA and YCHC policies.
Ensure all required forms and consents are completed.
Assist patients with registration, authorizations, PRC/VA/Medicaid documentation, and referrals as needed.
Provide courteous and professional communication to patients in person, by phone, and electronically.
Promote patient understanding of available services, including preventive care, behavioral health, and community programs.
Collaborate with the Central Registration Supervisor, Records Clerk, Coders, and Collections staff to streamline workflows.
Support communication between front desk, providers, and ancillary departments.
Participate in staff meetings, training, and quality improvement initiatives
Adhere to YCHC confidentiality, compliance, and patient safety standards.
Maintain data integrity within the EHR and scheduling system.
Support reporting and performance metrics as requested (e.g., patient access times, cancellations, referral tracking).
Exercises diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to health center policies and Health Insurance Portability and Accountability Act (HIPAA) requirements.
Respects and maintains privacy and dignity of patients; assures patient confidentiality at all times.
Refer patient billing questions, concerns and/or requests for payment arrangements to the Finance Manager.
When short staffed, the Registration Clerk may be required to fill in for absent staff and assume additional duties on a temporary basis. Such duties may include picking up and delivering, mail and labs; logging and distributing incoming and outgoing mail; maintaining the postage meter with adequate funding, scheduling patient appointments for specialty clinics for local and off-site appointments, etc.
Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA).
Performs related duties.
Knowledge, Skills and Abilities:
Knowledge of HIPAA and the Privacy Act of 1974.
Knowledge of eligibility requirements and acceptable documentation.
Knowledge of patient registration principles.
Knowledge of modern office practices and procedures.
Knowledge of the correct and effective use of English, including grammar, spelling, and punctuation.
Knowledge of assigned department's policies and procedures.
Knowledge of EHR systems, computers and job-related software programs (CERNER experience preferred).
Knowledge of customer service principles.
Knowledge of insurance verification, Medicaid, VA, and PRC preferred.
Ability to work with personal computers and utilize a variety of software applications, including database and office software systems.
Ability to communicate clearly and effectively, both orally and in writing, using tact and sensitivity.
Ability to organize the multiple demands of the job and able to accommodate changing needs of the department.
Ability to work well under pressure with minimal supervision.
Ability to maintain confidentiality and handle sensitive patient information.
Skill in prioritizing and organizing work, and maintenance of files and records.
Skill in the provision of customer services.
Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
Skill in oral and written communication.
Work Environment/Physical Demands:
The work involves moderate risks or discomforts that require special safety precautions, including exposure to contagious diseases. Employees may be required to use protective clothing, such as masks, gowns, coats, boots, goggles, gloves, or shields.
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. The employee must be able to read, write, speak and hear.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory and Management Responsibility:
This position has no formally assigned supervisory responsibility or authority. The employee is responsible only for the performance of their own assigned work. They may be asked to train new employees in the fundamentals of the jobs or to participate in cross‑training of other employees in the department, but such assignments do not include the on‑going authority to assign and review work of other employees or to recommend or take corrective action with regard to other employees' performance.
Minimum Qualifications:
Minimum Qualifications:
High school diploma or GED required.
One (1) year of administrative office support experience sufficient to understand the major duties of the position, and to be able to answer questions and resolve problems. Experience in a clinic setting is preferred.
Valid Alaska driver's license.
Must successfully pass a National criminal and State background check.
Disclosures:
We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
THE YAKUTAT TLINGIT TRIBE IS A DRUG FREE WORKPLACE. THIS POSITION MAY BE SUBJECT TO RANDOM DRUG TESTING AND CRIMINAL HISTORY CHECK.
Preference will be given to qualified Yakutat Tlingit Tribal Member and/or Alaska Native candidates.
NATIVE AMERICAN PREFERENCE WILL BE APPLIED TO HIRING OF THIS POSITION AS DEFINED IN TITLE 25, US CODE, CHAPTER 14, SUBCHAPTER V, SUBSECTION 273 AND 274. WE ARE AN EQUAL OPPORTUNITY EMPLOYER WITH PREFERENCE GIVEN TO QUALIFIED NATIVE AMERICAN/ALASKA NATIVE APPLICANTS IN ACCORDANCE WITH FEDERAL LAW AND TRIBAL POLICY.
Patient Registration Coordinator
Scheduler job in Anchorage, AK
Job DescriptionER Receptionist/ Patient Registration Coordinator Employer: TDL Staffing Positions: Full-Time & Part-Time Available Pay: Starting at $18.50/hour (depending on experience) Additional hourly compensation for shifts after 6 PM
TDL Staffing is looking for dependable, detail-oriented individuals who are passionate about providing excellent customer service to join our healthcare team as Patient Service Representatives. In this important role, you'll be the first point of contact for patients during admission, registration, transfers, and discharge, ensuring a smooth and professional experience for every patient and visitor.
Your ability to accurately manage patient information, communicate effectively, and handle multiple tasks will contribute directly to quality patient care and overall satisfaction.
What You'll Do:
Perform admitting, registration, transfer, and discharge functions in a fast-paced hospital/clinic setting
Answer multi-line phone systems professionally and promptly
Maintain accurate records and ensure patient data is handled securely
Assist patients and visitors with a friendly, helpful attitude
Collaborate closely with healthcare teams to support seamless patient flow
Available Shifts:
Part-Time Options:
6:00 AM - 2:30 PM Fridays & Saturdays
7:00 AM-3:30 PM Fridays and Saturdays
2:00 pm -10:30 PM (Sunday and Monday)
Minimum Requirements:
At least 1 year of experience in customer service, registration processing, medical office, or computer database
High school diploma or equivalent
Proficient computer skills and familiarity with multiple software platforms
Ability to confidently operate a multi-line phone system
Typing speed of 30 words per minute or higher
Basic medical terminology knowledge
Strong written and verbal communication skills
Excellent attention to detail and problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Must pass a background check and work in a drug-free environment
Why Join TDL Staffing?
Competitive pay starting at $18.50/hr with extra compensation for evening shifts
Flexible scheduling options with both full-time and part-time availability
Opportunities to grow your skills and advance your career
No fees to apply or work with us
Apply Today
Take the next step in your healthcare career. Begin your application online - APPLY NOW
For any questions, call our Anchorage office at (907) 433-0890.
TDL Staffing is an Equal Opportunity Employer (EOE).
#ANCH123
Patient Services Specialist
Scheduler job in Anchorage, AK
The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 1 year customer service experience, or
+ Successful completion of Providence internship.
Preferred Qualifications:
+ 1 year Medical office or health care experience.
+ Basic experience with electronic medical records and/or computerized billing systems.
+ Medical terminology experience.
+ Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID: 404947
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 1014 AK PMG PALLIATIVE CARE
Address: AK Anchorage 3200 Providence Dr
Work Location: Providence Alaska Medical Ctr-Anchorage
Workplace Type: On-site
Pay Range: $19.40 - $29.08
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyFront Office Coordinator
Scheduler job in Anchorage, AK
Description:
Anchorage Radiation Oncology Center is seeking a dedicated, service-oriented, and compassionate Front Office Coordinator to join our close-knit team. This is a wonderful opportunity to build meaningful relationships with staff and patients, while delivering exceptional care to our community in a collaborative team environment. We prioritize work-life balance, ensuring a fulfilling professional experience for our team members.
As a Front Office Coordinator, you will serve as the primary point of contact for patients undergoing treatment, while working closely with both providers and staff. Your role will involve providing empathetic support to individuals facing a cancer diagnosis and assisting those currently receiving treatment. You will interact regularly with patients and their families, healthcare providers, vendors, and business partners, ensuring a seamless and supportive experience for all.
At our center, we believe in caring for our team as well as our patients. We offer a healthy work-life balance so you can thrive both personally and professionally. Located in beautiful Anchorage, Alaska, you'll enjoy the benefits of city living-quality healthcare, cultural events, and strong community spirit-alongside easy access to world-class outdoor recreation like hiking, skiing, and wildlife exploration. Join us in making a lasting difference in patient lives while enjoying a balanced, fulfilling lifestyle in Anchorage.
We are looking for someone who brings a positive, friendly attitude and a genuine passion for patient care, as well as the ability to work effectively in a fast-paced, team-oriented environment.
Key Skills
Outstanding verbal and written communication
Strong problem-solving abilities
Customer-focused with a commitment to service excellence
Skilled in building positive working relationships and fostering collaboration
Highly self-motivated with a proactive work ethic
Excellent organizational and time management skills
Adaptable and responsive to change
Core Responsibilities
Support healthcare providers in delivering patient care within a collaborative care team model
Schedule appointments
Independently obtain and organize necessary medical records for patient charts
Ensure smooth appointment flow and maintain daily schedule organization
Manage patient calls and follow-up communications
Complete environmental service tasks as needed
Work recall task list for patient follow ups
Organize incoming and outgoing faxes
Other duties as assigned
Requirements:
Education and Experience
High School Diploma (or equivalent)
Minimum of one year of experience in medical office preferred
Proficient in keyboarding and administrative tasks, including strong spelling, proofreading, and grammar skills
Proficient in Microsoft Office Suite
Physical Demands & Work Environment
The physical and environmental requirements listed below reflect the conditions typically encountered while performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform job functions.
Ability to lift and carry up to 25 pounds
Ability to stand or sit for extended periods of time
Manual dexterity and ability to perform repetitive hand and wrist movements
Requires advanced comprehension, communication, reasoning, and analytical skills
Work is performed in a clinical setting with moderate noise levels
This position requires a dependable, detail-oriented professional capable of managing multiple tasks while maintaining a high level of patient care and professionalism.
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
Classroom and Special Course Scheduling Coordinator
Scheduler job in Juneau, AK
Come join UAS! We are seeking a dedicated and organized individual to join our team as a Classroom and Special Course Scheduling Coordinator. This role is crucial in ensuring the efficient use of classroom space and the smooth scheduling of special courses and events. This position also works in a collaborative team environment, and requires excellent written and verbal communication skills.
In addition to academic special course scheduling, this position is responsible for managing classroom schedules and providing consultation to internal and external parties requesting space for on-campus gatherings. The scheduling coordinator serves as lead contact for designated UAS facility schedulers, and is UAS' lead administrator for the Astra scheduling system.
In the summer, you'll serve as the main point of contact for summer classroom and pavilion reservations and work with UAS Guest Services to create and manage the summer camp/conferencing schedule. The scheduling coordinator will also facilitate reassignment of classes, maintain the room scheduling web page on the UAS website, educate faculty, staff, students, and external agencies regarding UAS classroom rental rules and fee charges, and assist the Associate Registrar with ongoing academic schedule review.
To thrive in this role, you must have the ability to think critically, problem solve, identify solutions, and use independent judgment. Experience working in a post-secondary educational environment or equivalent customer service environment where rules and regulations are applied to individual customers is a plus. You must be able to interpret and enforce academic policies and procedures and research the available knowledge base made of a variety of reference materials. Having experience with computer and database word processing, spreadsheets, research methods, data retrieval, and content management will be helpful for you to succeed in this role.
The Registrar's Office serves as a first stop for many UAS students and community members, providing a wide range of services from classroom rentals to graduation processing. As a Registrar's Office employee, primary responsibilities include: maintaining accurate records, facilitating some registration processes, providing information and assistance regarding course schedules, and ensuring compliance with academic and event policies and regulations.
The UAS campus is a welcoming environment for employees. Along with a commitment to a successful work-life balance, UAS offers tuition waivers for qualified employees, their spouses and dependents, and various membership options for the UAS Recreation Center.
Minimum Qualifications:
Bachelor's degree in a related field and two years relevant experience, or an equivalent combination of training and experience.
Position Details:
This position is located on the University of Alaska Southeast campus in Juneau, and flexible on-site/hybrid work arrangements may be considered in accordance with UA regulations. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.
Applications will be reviewed on a rolling basis until a successful candidate is identified. Applications will be accepted for review on September 30, 2024, to ensure consideration, please apply by 11:55 PM, Alaska Standard Time on DAY BEFORE REVIEW DATE September 29, 2024.
Located in the ancestral homeland of the Tlingit, Haida, and Tsimshian peoples, the University of Alaska Southeast (UAS) is fully committed to advancing the education and research aspirations of Indigenous peoples and is committed to ongoing work toward decolonization. These efforts are reflected in our UAS programs and formal community partnerships across our three campuses and throughout all of Southeast Alaska
.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: *********************************
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Mae Delcastillo, Enrollment Management & Student Affairs, HR Coordinator, at ******************* or ************.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*
Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
Easy ApplyPatient Access Coordinator
Scheduler job in Soldotna, AK
TITLE: Patient Access Coordinator - All PCHS locations (Soldotna & Kenai)
REPORTS TO: Patient & Provider Coordination Mgr WORK WEEK: Full-time, 40 hours per week, with benefits WAGE CLASSIFICATION: Non-Exempt OSHA RISK CLASSIFICATION: Medium
STARTING SALARY: $21.00 per hour
MISSION: Strengthening Our Community by Providing Accessible and Affordable Healthcare
SUMMARY POSITION STATEMENT
The Patient Access Coordinator (PAC) position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider.
ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION
Must have a positive attitude and a strong work ethic.
Possess and utilize professional telephone techniques.
Be proficient with telephone equipment and its functions.
Possess strong written and verbal communication skills.
Make and confirm appointments.
Communicate patient needs to clinical assistants (medical or dental) and/or providers.
Discusses treatment plans and future appointments with patients.
Be proficient in computerized data entry.
Be proficient in all electronic health records and be able to cover any front desk when needed.
Explain office policies, procedures and programs to patients.
Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
Recognizes and responds to emergencies.
Facilitates patient referrals.
Verify coverage with the patients' payer source.
Must pass State required background check and pre-hire drug test.
Other duties as required.
POSITION REQUIREMENTS
Education: HS Diploma
License: No license required
Experience: One year experience as a front desk administrative assistant preferred.
Contact: Patty Eissler, HR Director, [email protected] or ************
**************
PCHS is an equal opportunity employer and ADA compliant agency.
Auto-ApplyPre-Access Central Scheduler PRN
Scheduler job in Juneau, AK
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
**Essential Functions**
+ Utilize multiple systems to perform all scheduling functions as needed.
+ Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
+ Providing patients with preparation and location information.
+ Correctly collecting and inputting patient data into the system.
+ Validating patient insurance and explaining benefits as needed.
+ Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
+ Acting as a mentor for new hires as needed.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Customer Service Etiquette
+ Basic Medical Insurance Knowledge
+ Intermediate Computer Operating Knowledge
+ Multi-Channel Phone Experience
+ 30+ WPM Typing Speed
+ Active Listening
+ Reading Comprehension
+ Critical Thinking
+ Active Learning
+ Complex Problem Solving
**Physical Requirements:**
**Qualifications**
+ High school diploma or equivalent OR (4) years of revenue cycle experience.
+ Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."
The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Front Office Coordinator
Scheduler job in Wasilla, AK
We are looking for a full-time Front Office Coordinator to join our team!
Consider joining our team of highly skilled, passionate, and growth-oriented professionals. “Work Hard, Play Harder!” is not just a motto, it is our culture.
In addition to our high professional standards, we also LOVE to have fun. Expect fun outings, including company hikes, movies, family BBQ, paint parties, laser tag, and much more!
Consider joining a company where we value our employees and allow them to earn a highly competitive wage. Our team has opportunities to expand their knowledge, skill set and compensation through bonus programs and our continued drive to always improve. Our team works hard and then takes well-deserved time off and holidays.
If you are ready to launch your career, grow and better yourself, want to join a team that really cares about their patients, and be a part of a bigger vision than apply today.
Job Description
The Front Office Coordinator's (FOC) primary role is to create a “wow experience” for our patients and maintain a pleasant environment. Ensuring high levels of customer service, holding our patients accountable to the scheduled Plan of Care (POC), and achieving utilization goals. The FOC assists the team with the patient “buy in” by scheduling out the Plan of Care (POC) following the evaluation, clearly explaining the financial commitment, and holding patients accountable to arrive on-time and attend all POC appointments.
Scheduling meetings and appointments, experience with a variety of office software (email tools, spreadsheets, and databases) stay on top of patient collections, and place a high emphasis on current and ongoing tracking of metrics to meet company goals.
Duties and Responsibilities:
Assisting with new employee training
You are the face and voice of the company
Maintaining a clean and professional image
Ability to provide exceptional customer service
Answering phones, and returning voice mails promptly
Attending the two-way texting feature for easier communication with patients
Scheduling appointments and full Plan of Care (POC)
Visit type rules
Insurance restrictions
Therapist specialties
Visit types and ability to discern when to schedule
Assist in auth visit tracking and timely notification to the Auth Specialist
Directing/signing for mail/packages
Clearing out/monitoring the fax inbox
Collections
Obtain collections of 90%+
Inform patients of collection expectations
Ensure accuracy in CC, check and cash collections
Co-pays / Co-insurance / Deductibles
Enforcing the strict cancellation/rescheduling policy
Experience with a variety of office software (email tools, spreadsheets, and databases
Timely opening and/or closing of the clinic (we are looking for the closing shift ending at 6pm)
Clearing provider schedules for planned and unplanned outages or PTO
Attending ongoing trainings and bringing improvement ideas to the table for team discussion
Placing high emphasis on HIPAA compliance
Utilizing Microsoft TEAMS and Outlook for company correspondence
Tracking metrics
Keeping excel trackers up to date
Keeping a pulse on utilization and arrival rate
Assistance the NPC's with New Patient Evaluation scheduling
Understanding common patient objections and how to combat those on the spot
Grneral understanding of what PT is and ability to explain the value of PT to a patient or interested party
Qualifications
Skills
Multi-tasking
Well-organized with a customer-oriented approach
Exquisite communication and people skills
Excellent time management and problem-solving skills
Abilities:
Ability to type 45 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft Excel, e-mail, and Internet
Ability to flexibly respond to changing demands
Ability to organize and prioritize tasks effectively
Ability to communicate clearly
Ability to establish and maintain effective working relationships with patients, as a team member, and the public
Additional Information
Schedule: Monday-Friday 10am - 6:30pm
Location: Empower Wasilla 3765 E Blue Lupine Suite E, Wasilla AK 99654
Hours: 36-40hrs/ week
Learn more about the Empower Difference by visiting our website: The Empower Difference - Empower Physical Therapy (**********************
Job Type: Full-time
Additional Benefits:
- 401k plan: Employer match up to 3%
- Employee discount: 75% off for services received through Empower PT for both employees and their immediate family
-Heath Insurance: Employer pays 70-80% of cost
- Dental/Vision insurance: Offered at employee cost
- Flexible Spending Accounts: Health care savings accounts and dependent daycare reimbursement
- Short term: Offered at Employee cost
- Long-term disability: Covered by employer
- Supplemental Life Insurance: 1 times your annual salary, rounded to the nearest $1,000 up to a maximum of $200,000.
- CME: Annual Continuing Education allowance
- PTO: Starts at 15 days a year and increases with longevity
- Holidays: 6 major US holidays paid time off (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day).
Saturday Registration Specialist
Scheduler job in Seward, AK
Seward Community Health Center (SCHC) is seeking a part-time Registration Specialist to support our expanded hours and services at our Clinic on Saturdays. This position will independently run the font desk, support the Saturday medical team, and be the face of the clinic in beautiful Seward, Alaska. Additional hours offered as needed by the clinic to cover absences, vacations, etc. Note: we are seeking to hire an individual for this position who is available year round to work Saturdays (10 hours per week plus fill in hours as needed) and to work FT/40 hours per week for four months in the summer season to support our mobile clinic team!
Salary Range:$20.00 To $27.00 Hourly DOE
Saturday Registration Specialist
Work Hours: Saturdays from 7:30am-6pm, with a 30 minute lunch break. Fully onsite at our Clinic in Seward Alaska. Position is also offered the first chance at additional hours to fill in for absences and vacations Monday - Friday. In addition, as specified above, we are seeking someone who also has FT summer availability.
We are seeking a driven and enthusiastic person who:
Wants to expand your professional experience and earn a side income
Enjoys working with people of all ages (newborn to 103).
Is comfortable helping diverse patients with professionalism and enthusiasm
Independently adapts to changing priorities and circumstances with “grace under pressure”
Can learn and navigate new software with ease
Can provide excellent communication with our patients and staff
Wants to be part of a team that's working to meet patients where they're at
You'll love Seward Community Health Center!
SCHC is a federally qualified health center. We welcome anyone in need of quality, affordable healthcare by providing integrated, patient-centered primary care for a variety of illnesses and conditions for the entire family. SCHC is the leading provider of healthcare services in the Eastern Kenai Peninsula, with passionate, dedicated staff who work daily to help increase access to services for our community members. We are seeking to hire additional staff to enable the clinic and expand our hours and services to make our community and SCHC a better place to live and work.
Essential Duties and Responsibilities
Greets, screens and schedules patients with empathy and respect, accurately perform registration and check-out to ensure patient workflow is optimized.
Serves as a liaison between patients, providers and staff; primarily responsible for directing all incoming calls made to SCHC
Independently ensure optimal customer service to patients, staff and community members in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements
Communicate pertinent patient information to other members of the care team as needed, including referring them to the Clinic or Urgent Care if further needs are established
Maintains oversight and tidiness of lobby and entrance area and provides aid to patients/visitors seeking information or assistance
Prepares for next day with tasks such as printing appointment list, preparation of needed paperwork for appointments, and confirming appointments
Negotiates payment from patients, helps them set up an agreeable payment plan or refers them to the O & E Coordinator for screening to determine eligibility for financial assistance.
Maintains compliance with HIPAA guidelines and discrepancy when handling patient information
Ensures that cash is secured and deposited into safe at end of day.
Performs other related duties as assigned.
Compensation & Qualifications:
$20/hr- High School Diploma and Two years of customer service experience required
$22/hr - Two years working experience as a registration specialist preferred
$23-27/hr Candidates with relevant work experience and a Medical Administration, Medical Billing, or Medical Coding certifications are preferred
Knowledge and Abilities
Professionalism and Best Practices in customer service
Strong communication and people skills
Commitment to our mission of serving patients of all ages and socio-economic status regardless of ability to pay with particular concern for those in targeted, under-served populations
Commitment to culturally sensitive patient involvement in their own health care decision-making
Ability to work independently and use good judgment in prioritizing work demands and managing time in a busy environment
Ability follow SCHC policies, procedures and directives from the clinic and work team
Ability to listen and communicate effectively using verbal, written and electronic formats
SCHC is an equal opportunity employer.
Auto-ApplySaturday Registration Specialist
Scheduler job in Seward, AK
Seward Community Health Center (SCHC) is seeking a part-time Registration Specialist to support our expanded hours and services at our Clinic on Saturdays. This position will independently run the font desk, support the Saturday medical team, and be the face of the clinic in beautiful Seward, Alaska. Additional hours offered as needed by the clinic to cover absences, vacations, etc. Note: we are seeking to hire an individual for this position who is available year round to work Saturdays (10 hours per week plus fill in hours as needed) and to work FT/40 hours per week for four months in the summer season to support our mobile clinic team!
Salary Range:$20.00 To $27.00 Hourly DOE
Saturday Registration Specialist
Work Hours: Saturdays from 7:30am-6pm, with a 30 minute lunch break. Fully onsite at our Clinic in Seward Alaska. Position is also offered the first chance at additional hours to fill in for absences and vacations Monday - Friday. In addition, as specified above, we are seeking someone who also has FT summer availability.
We are seeking a driven and enthusiastic person who:
Wants to expand your professional experience and earn a side income
Enjoys working with people of all ages (newborn to 103).
Is comfortable helping diverse patients with professionalism and enthusiasm
Independently adapts to changing priorities and circumstances with “grace under pressure”
Can learn and navigate new software with ease
Can provide excellent communication with our patients and staff
Wants to be part of a team that's working to meet patients where they're at
You'll love Seward Community Health Center!
SCHC is a federally qualified health center. We welcome anyone in need of quality, affordable healthcare by providing integrated, patient-centered primary care for a variety of illnesses and conditions for the entire family. SCHC is the leading provider of healthcare services in the Eastern Kenai Peninsula, with passionate, dedicated staff who work daily to help increase access to services for our community members. We are seeking to hire additional staff to enable the clinic and expand our hours and services to make our community and SCHC a better place to live and work.
Essential Duties and Responsibilities
Greets, screens and schedules patients with empathy and respect, accurately perform registration and check-out to ensure patient workflow is optimized.
Serves as a liaison between patients, providers and staff; primarily responsible for directing all incoming calls made to SCHC
Independently ensure optimal customer service to patients, staff and community members in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements
Communicate pertinent patient information to other members of the care team as needed, including referring them to the Clinic or Urgent Care if further needs are established
Maintains oversight and tidiness of lobby and entrance area and provides aid to patients/visitors seeking information or assistance
Prepares for next day with tasks such as printing appointment list, preparation of needed paperwork for appointments, and confirming appointments
Negotiates payment from patients, helps them set up an agreeable payment plan or refers them to the O & E Coordinator for screening to determine eligibility for financial assistance.
Maintains compliance with HIPAA guidelines and discrepancy when handling patient information
Ensures that cash is secured and deposited into safe at end of day.
Performs other related duties as assigned.
Compensation & Qualifications:
$20/hr- High School Diploma and Two years of customer service experience required
$22/hr - Two years working experience as a registration specialist preferred
$23-27/hr Candidates with relevant work experience and a Medical Administration, Medical Billing, or Medical Coding certifications are preferred
Knowledge and Abilities
Professionalism and Best Practices in customer service
Strong communication and people skills
Commitment to our mission of serving patients of all ages and socio-economic status regardless of ability to pay with particular concern for those in targeted, under-served populations
Commitment to culturally sensitive patient involvement in their own health care decision-making
Ability to work independently and use good judgment in prioritizing work demands and managing time in a busy environment
Ability follow SCHC policies, procedures and directives from the clinic and work team
Ability to listen and communicate effectively using verbal, written and electronic formats
SCHC is an equal opportunity employer.
Auto-ApplyScheduling Specialist
Scheduler job in Anchorage, AK
Job Details Anchorage - ANCHORAGE, AKDescription
JOB TITLE: Scheduling Specialist
DEPARTMENT: Electrophysiology
SUMMARY OF DUTIES: The Scheduling Specialist is responsible for managing and coordinating patient appointments, imaging, and diagnostic tests to ensure timely care delivery. This role involves handling both incoming and outgoing calls, reviewing patient orders, and entering data into the Electronic Medical Record (EMR) system. The specialist acts as a key liaison between patients, families, providers, and staff, ensuring clear communication and efficient clinic operations. The position requires a focus on providing high-quality customer service while maintaining a streamlined scheduling process and supporting the clinical team's workflow.
ESSENTIAL FUNCTIONS:
Schedule and coordinate patient appointments, imaging, and diagnostic testing based on provider notes, referrals, and hospital records.
Process appointment changes, including rescheduling cancellations, ensuring timely communication with patients.
Prioritize and schedule appointments according to provider orders, clinical urgency, and nursing assessments.
Triage patient calls and redirects to ER, urgent care, or primary care based on established symptom guidelines.
Request and review outside medical records to ensure pre-appointment testing and documentation are complete.
Maintain and manage provider schedules to optimize availability, fill cancellations, and maximize efficiency using waitlists when appropriate.
PAY RANGE: $23-27/hr to start (dependent upon experience)
EMPLOYEE BENEFITS:
Medical
Dental
Vision
Colonial Life Elective Benefits
Life Insurance
Profit Sharing 401K
HSA
FSA
Employee Assistance Program
Wellness Program
PTO- starting at up to 5.84 hours per pay period (increases with years of service)
8 paid holidays per year
FMLA
This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Qualifications
EDUCATION: High School Diploma or equivalent. Knowledge of medical terminology.
EXPERIENCE: Minimum of one to two years of experience setting and coordinating schedules in a medical practice setting. Prior experience in medical call center operations. Excellent communications and customer services skills.