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Senior application support specialist vs support specialist

The differences between senior application support specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior application support specialist and a support specialist. Additionally, a senior application support specialist has an average salary of $100,040, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a senior application support specialist include application support, escalate and technical support. The most important skills for a support specialist are customer service, patients, and mental health.

Senior application support specialist vs support specialist overview

Senior Application Support SpecialistSupport Specialist
Yearly salary$100,040$40,782
Hourly rate$48.10$19.61
Growth rate10%10%
Number of jobs102,102125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Average age4242
Years of experience22

Senior application support specialist vs support specialist salary

Senior application support specialists and support specialists have different pay scales, as shown below.

Senior Application Support SpecialistSupport Specialist
Average salary$100,040$40,782
Salary rangeBetween $72,000 And $137,000Between $25,000 And $64,000
Highest paying CityJersey City, NJNew York, NY
Highest paying stateNew JerseyNew York
Best paying companyRoyal Bank of CanadaMicrosoft
Best paying industryAutomotiveTechnology

Differences between senior application support specialist and support specialist education

There are a few differences between a senior application support specialist and a support specialist in terms of educational background:

Senior Application Support SpecialistSupport Specialist
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Senior application support specialist vs support specialist demographics

Here are the differences between senior application support specialists' and support specialists' demographics:

Senior Application Support SpecialistSupport Specialist
Average age4242
Gender ratioMale, 61.9% Female, 38.1%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 14.3% Asian, 13.3% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior application support specialist and support specialist duties and responsibilities

Senior application support specialist example responsibilities.

  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Restart or bounce services in UNIX.
  • Restart the data center service application on Linux if any applications goes down or stop running.
  • Create documentation for SharePoint end user and administrative reference.
  • Support Unix base manufacturing applications for worldwide customer base.
  • Identify hardware requirements for new application setup in QA environments.
  • Show more

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Senior application support specialist vs support specialist skills

Common senior application support specialist skills
  • Application Support, 22%
  • Escalate, 8%
  • Technical Support, 5%
  • SQL Server, 5%
  • Level Support, 5%
  • Java, 4%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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