Senior application support specialist vs technical support senior engineer

Differences between senior application support specialist and technical support senior engineer duties and responsibilities

Senior application support specialist example responsibilities.

• Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
• Restart or bounce services in UNIX.
• Restart the data center service application on Linux if any applications goes down or stop running.
• Create documentation for SharePoint end user and administrative reference.
• Support Unix base manufacturing applications for worldwide customer base.
• Identify hardware requirements for new application setup in QA environments.
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Technical support senior engineer example responsibilities.

• Manage releases of all front-end applications to Citrix farm.
• Investigate, reproduce and troubleshoot all escalate issues and manage them until resolution.
• Manage and lead client-server performance cases by analyzing database performance and metrics that includes hardware and network relate performance analysis.
• Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
• Analyze systems for capacity planning and assist with the enhancement of network infrastructure and distribute applications.
• Build, maintain and upgrade W2K3 and W2K8 servers for DOD & USAF.
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