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Senior customer support engineer vs senior systems engineer

The differences between senior customer support engineers and senior systems engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior customer support engineer and a senior systems engineer. Additionally, a senior systems engineer has an average salary of $108,121, which is higher than the $104,935 average annual salary of a senior customer support engineer.

The top three skills for a senior customer support engineer include technical support, database and linux. The most important skills for a senior systems engineer are architecture, linux, and java.

Senior customer support engineer vs senior systems engineer overview

Senior Customer Support EngineerSenior Systems Engineer
Yearly salary$104,935$108,121
Hourly rate$50.45$51.98
Growth rate10%21%
Number of jobs115,694166,742
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 69%
Average age4239
Years of experience22

Senior customer support engineer vs senior systems engineer salary

Senior customer support engineers and senior systems engineers have different pay scales, as shown below.

Senior Customer Support EngineerSenior Systems Engineer
Average salary$104,935$108,121
Salary rangeBetween $79,000 And $138,000Between $82,000 And $141,000
Highest paying CityRedwood City, CARedwood City, CA
Highest paying stateCaliforniaWashington
Best paying companyRokuRoku
Best paying industryTechnologyRetail

Differences between senior customer support engineer and senior systems engineer education

There are a few differences between a senior customer support engineer and a senior systems engineer in terms of educational background:

Senior Customer Support EngineerSenior Systems Engineer
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 69%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityCalifornia State University - Long Beach

Senior customer support engineer vs senior systems engineer demographics

Here are the differences between senior customer support engineers' and senior systems engineers' demographics:

Senior Customer Support EngineerSenior Systems Engineer
Average age4239
Gender ratioMale, 87.4% Female, 12.6%Male, 88.6% Female, 11.4%
Race ratioBlack or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 14.9% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 4.3% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 30.0% White, 52.6% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between senior customer support engineer and senior systems engineer duties and responsibilities

Senior customer support engineer example responsibilities.

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Coordinate the distribution of beta software for the cLan for Linux product line to customers enroll in the beta program.
  • Install and configure NIS, NFS, DNS, RARP, LDAP services.
  • Perform HPUX, Solaris, and Linux system hardening.
  • Assist with support/management of Salesforce system used for CRM.
  • Support an array of UNIX servers responsible for processing input/output data for hundreds of client applications.
  • Show more

Senior systems engineer example responsibilities.

  • Manage EMC Celerra NAS environment.
  • Implement CITRIX solution to support a centralize model for accessing and managing customer's financial software suite.
  • Manage many high visibility projects, including a project to upgrade all desktop computers for largest bank in the state.
  • File for exceptions on tickets that breach the SLA that have to go to upper management, and the managing agencies.
  • Collaborate with outsource managed services company locate in San Francisco to monitor hardware/OS/applications.
  • Secure remote work capability achieve by implementing Citrix virtual desktop technology for remote access to essential agency functions.
  • Show more

Senior customer support engineer vs senior systems engineer skills

Common senior customer support engineer skills
  • Technical Support, 12%
  • Database, 7%
  • Linux, 7%
  • SQL, 6%
  • Customer Satisfaction, 6%
  • Customer Issues, 5%
Common senior systems engineer skills
  • Architecture, 9%
  • Linux, 5%
  • Java, 4%
  • C++, 4%
  • C #, 4%
  • DOD, 4%

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