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Senior customer support engineer vs systems engineer

The differences between senior customer support engineers and systems engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior customer support engineer and a systems engineer. Additionally, a senior customer support engineer has an average salary of $104,935, which is higher than the $82,834 average annual salary of a systems engineer.

The top three skills for a senior customer support engineer include technical support, database and linux. The most important skills for a systems engineer are python, linux, and C++.

Senior customer support engineer vs systems engineer overview

Senior Customer Support EngineerSystems Engineer
Yearly salary$104,935$82,834
Hourly rate$50.45$39.82
Growth rate10%21%
Number of jobs115,694145,936
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 70%
Average age4239
Years of experience22

Senior customer support engineer vs systems engineer salary

Senior customer support engineers and systems engineers have different pay scales, as shown below.

Senior Customer Support EngineerSystems Engineer
Average salary$104,935$82,834
Salary rangeBetween $79,000 And $138,000Between $62,000 And $109,000
Highest paying CityRedwood City, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyRokuThe Citadel
Best paying industryTechnologyAutomotive

Differences between senior customer support engineer and systems engineer education

There are a few differences between a senior customer support engineer and a systems engineer in terms of educational background:

Senior Customer Support EngineerSystems Engineer
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 70%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityCalifornia State University - Long Beach

Senior customer support engineer vs systems engineer demographics

Here are the differences between senior customer support engineers' and systems engineers' demographics:

Senior Customer Support EngineerSystems Engineer
Average age4239
Gender ratioMale, 87.4% Female, 12.6%Male, 86.1% Female, 13.9%
Race ratioBlack or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 14.9% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 4.7% Unknown, 4.9% Hispanic or Latino, 8.4% Asian, 29.7% White, 52.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between senior customer support engineer and systems engineer duties and responsibilities

Senior customer support engineer example responsibilities.

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Coordinate the distribution of beta software for the cLan for Linux product line to customers enroll in the beta program.
  • Install and configure NIS, NFS, DNS, RARP, LDAP services.
  • Perform HPUX, Solaris, and Linux system hardening.
  • Assist with support/management of Salesforce system used for CRM.
  • Support an array of UNIX servers responsible for processing input/output data for hundreds of client applications.
  • Show more

Systems engineer example responsibilities.

  • Manage compute clusters and all RHEL base workstations.
  • Manage and provide all PC & printer support and repair and audio visual /video conferencing equipment setup.
  • Manage and communicate requirements throughout the project life cycle, handle change management, and review QA test plans
  • Install and manage wireless Cisco/Hewlett Packard routers.
  • Manage and support installation of IIS servers hosting internal and external applications.
  • Manage enterprise level projects as a project manager using ITIL project management methodology.
  • Show more

Senior customer support engineer vs systems engineer skills

Common senior customer support engineer skills
  • Technical Support, 12%
  • Database, 7%
  • Linux, 7%
  • SQL, 6%
  • Customer Satisfaction, 6%
  • Customer Issues, 5%
Common systems engineer skills
  • Python, 7%
  • Linux, 5%
  • C++, 5%
  • C #, 5%
  • DOD, 4%
  • Java, 4%

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