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The differences between senior desktop support technicians and senior field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior desktop support technician and a senior field technician. Additionally, a senior desktop support technician has an average salary of $58,384, which is higher than the $51,329 average annual salary of a senior field technician.
The top three skills for a senior desktop support technician include desktop support, troubleshoot and PC. The most important skills for a senior field technician are customer satisfaction, customer service, and asphalt.
| Senior Desktop Support Technician | Senior Field Technician | |
| Yearly salary | $58,384 | $51,329 |
| Hourly rate | $28.07 | $24.68 |
| Growth rate | 10% | 9% |
| Number of jobs | 107,160 | 88,582 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Associate Degree, 37% |
| Average age | 42 | 38 |
| Years of experience | 2 | 2 |
A senior desktop support technician must look after customer projects and guide desktop technicians on their team. Customers often come to companies for troubleshooting issues with their computers. A senior desktop support technician maintains customer relationships, maintains hardware and software standards, and manages computer activities. This position requires a bachelor's degree.
A senior field technician provides services during fieldwork and ensures customer support for their company. They must identify errors in the system and develop solutions. They must build relationships with customers and solve any issues they present. This position requires a technical degree and great time management skills.
Senior desktop support technicians and senior field technicians have different pay scales, as shown below.
| Senior Desktop Support Technician | Senior Field Technician | |
| Average salary | $58,384 | $51,329 |
| Salary range | Between $39,000 And $85,000 | Between $32,000 And $81,000 |
| Highest paying City | - | - |
| Highest paying state | - | - |
| Best paying company | - | - |
| Best paying industry | - | - |
There are a few differences between a senior desktop support technician and a senior field technician in terms of educational background:
| Senior Desktop Support Technician | Senior Field Technician | |
| Most common degree | Bachelor's Degree, 45% | Associate Degree, 37% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Massachusetts Institute of Technology | Stanford University |
Here are the differences between senior desktop support technicians' and senior field technicians' demographics:
| Senior Desktop Support Technician | Senior Field Technician | |
| Average age | 42 | 38 |
| Gender ratio | Male, 92.5% Female, 7.5% | Male, 92.5% Female, 7.5% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.4% White, 55.0% American Indian and Alaska Native, 0.4% | Black or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 16.6% Asian, 10.5% White, 56.8% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 11% | 8% |