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The differences between senior information technology managers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior information technology manager and an information technology support manager. Additionally, a senior information technology manager has an average salary of $133,138, which is higher than the $104,424 average annual salary of an information technology support manager.
The top three skills for a senior information technology manager include project management, cloud and architecture. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Senior Information Technology Manager | Information Technology Support Manager | |
| Yearly salary | $133,138 | $104,424 |
| Hourly rate | $64.01 | $50.20 |
| Growth rate | 16% | 16% |
| Number of jobs | 187,930 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 61% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A senior information technology manager is responsible for monitoring the efficiency and performance of the company's technology and network systems. Senior information technology managers oversee technology infrastructures and operations, ensuring the processes adhere to the company policies and regulations. They analyze the schematics and specifications of computer systems, maintaining the safety and security across all networks to prevent unauthorized access. A senior information technology manager must have extensive knowledge of the technology industry, as well as a strong command of programming languages.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Senior information technology managers and information technology support managers have different pay scales, as shown below.
| Senior Information Technology Manager | Information Technology Support Manager | |
| Average salary | $133,138 | $104,424 |
| Salary range | Between $98,000 And $179,000 | Between $76,000 And $142,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | California | Washington |
| Best paying company | Netflix | Clinica Sierra Vista |
| Best paying industry | Professional | Finance |
There are a few differences between a senior information technology manager and an information technology support manager in terms of educational background:
| Senior Information Technology Manager | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Stanford University |
Here are the differences between senior information technology managers' and information technology support managers' demographics:
| Senior Information Technology Manager | Information Technology Support Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 81.8% Female, 18.2% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 14.6% White, 63.7% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |