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Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Senior operations manager job in Morristown, NJ
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$141.1k-311.2k yearly 4d ago
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Head of Total Rewards - North America - Pharma
Oakleaf Partnership
Senior operations manager job in Morristown, NJ
Head of Total Rewards & Performance - North America
Engagement: Full-time, permanent Compensation: $200,000 - $225,000 range + bonus + benefits
Oakleaf Partnership is working with a large, consumer-facing pharma business to appoint a Director of Total Rewards & Performance for its North American business.
This is a senior regional leadership role within the HR function, responsible for shaping and delivering reward, performance and benefits strategy across a complex, multi-site U.S. footprint.
Our client is at an important point of transformation and growth. They are investing in their people strategy and are seeking a senior rewards leader who can modernise how the organisation attracts, retains and motivates talent across North America.
This role will act as the No.1 Total Rewards leader for the region, working closely with HR, Finance and senior commercial leaders.
Key Responsibilities
Own and lead the North America Total Rewards & Performance agenda, including compensation, incentives, benefits, recognition and wellbeing.
Act as a strategic advisor to HR and business leadership on reward design, cost control and talent competitiveness.
Lead and develop a regional rewards specialist, with oversight of vendors and external advisors.
Drive market benchmarking, pay architecture and incentive design to support growth, retention and performance.
Partner with Finance on budgeting, forecasting and reward investment decisions.
Oversee governance, compliance and communications around incentive and reward programs.
Support international mobility and cross-border reward considerations where required.
Profile Sought
We are looking to speak with senior reward leaders who bring:
10+ years in Total Rewards, Compensation, or Rewards & Performance roles.
Experience in large, complex, commercially driven organisations (e.g. CPG, healthcare, life sciences, manufacturing, or consumer-led environments).
Strong business partnering capability - able to influence senior stakeholders, not just run programs.
Deep understanding of US compensation, benefits and incentive structures.
The credibility to partner with stakeholders up to US board level in a matrixed, fast-moving organisation.
Desired Skills and Experience
Oakleaf Partnership is working with a large, consumer-facing pharma business to appoint a Director of Total Rewards & Performance for its North American business.
This is a senior regional leadership role within the HR function, responsible for shaping and delivering reward, performance and benefits strategy across a complex, multi-site U.S. footprint.
This is a full time role with a minimum of 3 days a week onsite in their New Jersey office.
$200k-225k yearly 3d ago
Senior Manager of Operations - HVAC (Commercial)
RSM Facility Solutions
Senior operations manager job in Paramus, NJ
This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility.
Job Responsibilities:
• Oversee the HVAC team to meet operating standards.
• Manage multiple client accounts.
• Provide technical support to HVAC technicians when needed.
• Review manufacturer proposals or purchase of HVAC materials.
• Ensure work order completion.
• Quote new services.
• Assign vendors.
• Ensure resolution to client issues.
• Evaluate and reconcile invoices for accuracy.
• After-hours/weekend availability for on-call help.
• Other duties as required or assigned.
Proficiencies:
• Time / Project Management skills
• Communication skills
• Problem Resolution skills
• Team Management
• HVAC Technical understanding
• Service excellence experience
• MS Office
• Trade knowledge required
Work Environment/Physical & Visual Demands:
• This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary.
• This position requires extensive phone contact.
• Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance.
• Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading.
• Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes.
Requirements:
Supervisory Requirements:
This position has supervisory responsibility.
Education/Experience:
A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.
$125k-178k yearly est. 2d ago
Director Supply Chain Operations
Navigate Search
Senior operations manager job in Morris, NJ
I am partnering with a small-midsize manufacturing company in the Morris County, NJ area that is looking to add a Director of Supply Chain to their team. They are looking for someone with a strategic supply chain background to help build a strategy that will help the company from a financial and future-growth perspectives. It will have the chance to lead a team, work with the leadership team, and opportunity to make a major impact on the company.
RESPONSIBILITIES:
Develop, implement, and execute strategic supply chain processes in support of supply chain and business objectives, including sourcing of new suppliers as needed.
Responsible for managing plant level associates who create and achieve production/purchase plans in support of goals & objectives.
Maintains departmental exception system, documentation review, employee time management and performance review processing, employee training, budget control and daily scheduling.
Meets with suppliers to discuss issues, performance, and future strategies. Evaluates supplier processes and partners with suppliers to establish Best in Class performance.
Responsible for long-term planning of the raw material market, supply base optimization, and financial implications of the material spend.
Accountable for optimizing inventory turns - minimize excess & obsolete inventory through product life cycle management.
Accountable for maximizing service levels, in conjunction with inventory goals, through distribution requirement planning and deployment.
Leads and facilitates cross functional teams in support of strategic initiatives both within the supply chain organization and across the business units.
Responsible for providing management with inventory projections and proactively identifies service level issues.
REQUIREMENTS:
BS in Supply Chain, Operations, or other related degree; 10+ years relevant experience.
MBA and APICS certification preferred.
Experience working in a manufacturing environment.
Strong leadership skills including leading projects with broad scope and impact outside own department and promotes teamwork between departments.
Complete, in-depth understanding of all aspects of the business including profitability, inventory turns, and service levels.
$97k-162k yearly est. 3d ago
Senior Manager, Legal Process Management
Elevate Flexible Legal Resourcing
Senior operations manager job in New Brunswick, NJ
Our client is a global healthcare leader committed to advancing innovation across pharmaceuticals and medical technology, with a strong focus on improving health outcomes worldwide.
SeniorManager, Business Process Owner
Work Pattern: Hybrid
Duration: 12 Months
Job Overview
The SeniorManager, Business Process Owner (BPO) will lead the design, implementation, and ongoing support of an internal legal matter management (“Work Management”) system as part of a broader digital transformation within the Global Legal organization. This role combines business process ownership, project and change management, service management, and technology implementation to improve matter intake, triage, and legal service delivery on a global scale.
Key Responsibilities
Work Management BPO: Act as global process owner for the legal Work Management system, including implementation, change management, analytics, and continuous optimization.
Program & Project Leadership: Lead large-scale, global technology implementations (e.g., ServiceNow), ensuring alignment across scope, timeline, cost, and quality.
Stakeholder Engagement: Partner with senior leadership and cross-functional teams (Legal, Technology, Finance, Procurement, Global Services) to align solutions with business needs.
Process Optimization: Apply Lean / Six Sigma and other improvement frameworks to drive operational efficiency; develop playbooks and standard operating guidelines.
Governance & Reporting: Establish metrics, KPIs, and reporting processes to measure outcomes, track performance, and ensure compliance with policies and regulations.
Team & Change Leadership: Coordinate work in a matrixed environment, remove execution barriers, and support adoption through effective communication and training.
Qualifications
Bachelor's degree required; JD or Master's preferred
8-10 years of relevant professional experience
Strong leadership, communication, and stakeholder management skills
Proven experience in complex project management and IT service management
Certifications such as PMP, Agile, ITIL, or Lean Six Sigma preferred
Prior experience with legal service management platforms (e.g., ServiceNow, ONIT, Litify, Wolters Kluwer) preferred
To apply:
If you are qualified, interested, and available, please send 1) your WORD version resume and 2) an email stating why you are a good fit for this position to *****************************
ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs.
As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers.
Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business.
As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team - help us change the legal business landscape and make a dent in the legal universe.
$128k-180k yearly est. 1d ago
Project Manager, Banking Operations
BIP
Senior operations manager job in Jersey City, NJ
Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society.
BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.
BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment.
About the Role:
The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership.
You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs.
Please do not apply for this position unless you meet the criteria outlined above.
Key Responsibilities:
Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs.
Develop project plans, milestones, RAID logs, status reporting, and financial forecasts.
Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors.
Ensure adherence to governance, risk controls, and internal banking processes.
Support resource planning across onshore/offshore teams.
Present updates to leadership organization.
Required Skills:
3-10+ years as a project manager in banking/financial technology
Experience managing software development lifecycle (SDLC) projects
Strong communication, documentation, and stakeholder management
Familiarity with payments, wires, clearing, or settlement system
Preferred Skills:
PMP, CSM or similar certification
Experience working within large enterprise PMOs
Reporting/analytics (Excel, PowerPoint, JIRA)
**The base salary range for this role is $110,000 - $155,000**
Benefits:
Choice of medical, dental, vision insurance.
Voluntary benefits.
Short- and long-term disability.
HSA and FSAs.
Matching 401k.
Discretionary performance bonus.
Employee referral bonus.
Employee assistance program.
11 public holidays.
20 days PTO.
7 Sick Days.
PTO buy and sell program.
Volunteer days.
Paid parental leave.
Remote/hybrid work environment support.
For more information about BIP US, visit *********************************
Equal Employment Opportunity:
It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
$110k-155k yearly 1d ago
Sr. Manager, Customer Ops Knowledge Management
Betmgm
Senior operations manager job in Jersey City, NJ
Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.
As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include:
Medical, Dental, Vision, Life, and Disability Insurance
401(k) with company match
Pre-tax spending accounts including health care FSA and commuter savings
Flexible paid time off
Professional development reimbursement and ongoing skills training opportunities
Employee resource groups
Swag, ticket giveaways, and more!
At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.
Sr.Manager,Customer OpsKnowledgeManagement
Location: Jersey City, NJ
About the Role
The Sr.Manager, Customer OpsKnowledgeManagementplays a pivotal strategic role in overseeing all aspects of CustomerOperationsprocess governance,customer protection,knowledge infrastructure, and information delivery across Operations (Customer Care, Risk,Paymentsand Fraud), Training, and QA.Leading a high-performing team ofprocess, knowledge management and internal operations self-auditexperts, this roleis central to ensuring excellenceand protectionat scale-crafting end-to-end processes, managing content and compliance systemsusedin Customer Operations, and driving cross-functional initiatives that shape how our operations perform and evolve.
This position serves as a critical partneracross the organization,acting as the primary subject matter expert forknowledgeecosystem needsanddefining processes & proceduresusedin Customer Operations. TheSeniorManager defines and drives the team's strategic roadmap and is accountable for mappinghighly complexoperational flows, auditingdocumentationand processcompliance, and delivering results aligned to companystrategic plan.
Finally, this role acts as a key resource for other stakeholder groups that include Compliance, Regulatory, HR, Product, Technology, and Legalamong others.To support continuous evolution of the business, the Customer OperationsKnowledgeManagement team acts as a key stakeholder in developing new and refining existing procedures to supportand protectoperational changes, new products,agenttooling, and more. Serving asthe keeper of all process and knowledge content for the division, the Customer OperationsKnowledgeManagement team is called upon to produceartifacts on demandwhenrequestedbyvarious internal and externalstakeholders.
Responsibilities
Team Leadership & Strategy
Lead, coach, and empower a team of KnowledgeManagement SMEsand Customer Protection advocates, cultivating a high-performing, collaborative, and growth-oriented environment
Definestrategic planningandgoal settingfor the teamwhilesetting ambitiousyetachievableobjectivesaligned with company anddivisiongoals
Define KPIsthattrack team success across process health, documentation coverage,accuracy,content engagement, and audit readiness
Provide structured performance feedback, mentor team members in technical and stakeholder management skills, and ensure professional development across all levels
Foster a culture of accountability, innovation, and continuous improvement
Process Governance & Operational Mapping
Own the full lifecycle of process creation, optimization, and compliance for CustomerOperations
Direct large-scale, end-to-end mapping initiatives across multiple departments and customer journeys
Serve as the business architect for operational process alignment, ensuring readiness for scaling, automation, and product changes
Partner withteams across the Companyto ensurethatall documentationand processesusedby Customer Operationsmeets regulatory and jurisdictional standards
Knowledge & Content Infrastructure
Define requirementsforknowledgemanagement toolingnecessaryto manage the expanding scope and complexity of Customer Operations ContentManagementneeds
Ensures thatthe knowledge ecosystem (e.g., Zendesk Guide,Sprinklr,SharePoint)and strategic roadmapsupports day-to-day operations,regulatory alignment,future scaling, and otherstrategic initiatives
Supportsthe development and QA of customer-facing standard messaging across all operational teams
Act as the senior point of contact for Customer Operationsdocumentation architecture, taxonomy, and content lifecycle management
Partners with Customer Operations Platforms to ensure adherence with data retention standards
Implements change management and version control protocols that ensure all knowledge content iscontinuously updated and kept current
Cross-Functional Leadership & Planning
Act as the primary Process & Content representative for CustomerOperationsteams, shaping strategic tooling, automation design, and operational readiness
Influence product, tooling, and self-service enhancements byrepresentingend-user workflows, business risk, and processinterdependencies
Lead planning and documentation support foroperationalexpansions, high-impactinitiatives, or compliance-triggered process overhauls
Represent the teamand division overallin leadership forums, workstreams, and planningmeetings
Audit, Compliance & Risk Mitigation
Oversee internal and external audit preparations and responses, ensuring all documentation is current, compliant,version controlled, and defensible
Partner with Compliance and Legal tomaintainauditable controls across all documented areas, especially in high-risk or regulatedjurisdictions
Proactivelyidentifyand resolve documentation or process risks through cross-functional remediation
Consistently conduct audits for compliance with various protocols which may require working through others such as QA, Insights & Analytics, BI, etc.
Qualifications
Required:
Ability to gain andmaintaina gaming license through theappropriatejurisdictionsas a condition of hire and continued employment
4+ years of experience in process management, content strategy, or operational enablement, with at least 2 years in a formal people management or leadership role
Proven ability to lead high-performing teams and build scalable frameworks across multiple lines of business
Deep understanding of regulated operations, internal control requirements, and process auditing
Strong analytical, strategic planning, and stakeholder engagement skills
Exceptionalorganizational,writing and communication skills with an eye for clarity, detail, and usability
Experience managing large-scale knowledge bases, CMS platforms (e.g., Zendesk Guide,Sprinklr,SharePoint), and standard messaging libraries
Proven success collaborating withstakeholders across divisions and varying levelsorganizationally
Ability to manage multiple priorities under tight timelines whilemaintainingquality.
Preferred:
Strong preference for experience in the gaming, fintech, or sports betting industries
Familiarity with knowledge system integrations into self-service platforms, IVRs,and/or AI-powereddigital journeys
Working knowledge of content tagging, taxonomy systems, and knowledge delivery UX principles
Compensation
The annual salary range for this position is $114,000 - $149,625. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.
Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.
Gaming Compliance & Licensing Requirements
As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.
In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.
About BetMGM
BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.
BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.
If you need assistance or accommodation with your application due to a disability, you may contact us at .
This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
$114k-149.6k yearly 1d ago
Assistant Aviation Operations Manager
American Flyers 3.5
Senior operations manager job in Morristown, NJ
Nationally recognized flight school in business for over 80 years seeks Assistant Aviation OperationsManager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant OperationsManager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees.
Qualifications
Must possess superior verbal, written, organizational, and problem solving skills.
Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth.
Requires applicant to be proactive in all aspects of problem solving with a can do attitude.
Flexibility and willingness to relocate as growth opportunity arises required.
Aviation experience preferred.
Benefits
Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses.
Group Medical Insurance Program
401K with company contributions & Life Insurance Program.
Paid vacations and holidays
Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
$58k-87k yearly est. 6d ago
Senior Trade Manager
IBSA USA
Senior operations manager job in Parsippany-Troy Hills, NJ
The Senior Trade Manager is a critical member of IBSA's Market Access team, supporting trade and channel strategies and tactics for both inline and pipeline products.
As a cross-functional integrator, the Senior Trade Manager will use his/her commercial, market access and trade expertise to collaborate closely with internal and external partners to support in-line brands and to prepare for the launch of future products. For inline products, this position supports patient access to IBSA brands via trade distribution, copay assistance programs, Independent Pharmacy programs (with the Director of MA) and government programs (FSS). For future products, this position develops trade and access strategies, identifies and works with external vendors to support key distribution/trade strategies.
Key Responsibilities:
Develop product-specific trade strategies and tactics for traditional drug wholesalers, hybrid distributors, independent pharmacies, chain drug, food/drug and other retailers in conjunction with the Director of MA and other internal stakeholders
Develop and execute copay savings programs to maintain patient access, reduce Rx abandonment and maximize patient LOT while supporting annual GTN goals
Develop integrated IBSA Direct program with SPs and internal stakeholders. Track specialty pharmacy performance: Rx abandonment, time-to-fill, PA success rate etc. and communicate to internal stakeholders. Recommend strategies to improve pharmacy and program performance
Manage Cash Voucher and hybrid programs (GoodRx, Cost Plus etc.)
Review wholesaler and distributor inventory levels, service levels, days-on-hand, and other metrics. Recommend actions to optimize wholesaler/distributor performance
Liaise with external and internal partners to design and execute new product launch plans, ensuring that all trade-related launch deliverables are completed on time
Shape, inform and coordinate RFP processes to identify and engage prospective channel partners needed to launch new products
Manage PAP Program
Manage GPO relationships (Premier, Vizient, MHA, etc.)
Manage Fingertip Formulary program including program tracking, training and communication for field sales
Support gross-to-net (GTN) modeling for existing and new products leveraging knowledge of trade channel economics to develop brand WAC pricing and access program recommendations for management consideration
Participate in sales training programs including Initial Sales Training (IST), the IBSA annual sales meeting (NSM) and POA meetings
Strategic Planning & Analysis:
Provide insights and strategic analysis to support current IBSA Portfolio products, future launch brands and business development cases
Support IBSA sales team in understanding business opportunities for current IBSA portfolio and launch brands
Partner with US Commercial Team (Sales, Marketing, Sales Operations) to pull through initiatives that align to the annual Strategic Brand Plans
Qualifications:
Bachelor's degree (4 years B.A., B.S. or equivalent) from an accredited institution. MBA or advanced degree is preferred
Minimum of 4 years' experience in pharmaceutical and/or health care sales
Experience with various healthcare trade channels (retail pharmacies, specialty pharmacies, independent pharmacies, VA/DOD, GPO etc.) and familiarity with various payment models (PBM, DTP, buy-and-bill, Medicare Parts B and D).
Experienced in customer negotiation, financial analysis, and execution/ implementation of contracting activities.
Team player willing to “roll up his/her sleeves” with excellent oral (presentation and communication), written, and interpersonal skills
PC skills required; MUST be proficient in MS Office, including Word and Excel, PowerPoint, Microsoft Teams, Zoom
Other Duties assigned as needed
This role reports to the Head of Market Access & Trade and will require no more than 20% travel. A home office (HQ) presence required an average of 4 days per week.
$112k-160k yearly est. 1d ago
Senior Manager, Contracts
Westchester Medical Center Health Network 4.5
Senior operations manager job in Suffern, NY
The Sr. Manager, Contracts collaborates with internal business personnel with respect to implementing contract terms upon full execution of agreement to facilitate operations, monitor contract term expirations, potential renewals, and anniversary dates.
Responsibilities:
• Responsible for drafting amendments and contracts.
• Answer all incoming telephone calls and inquiries for legal department relating to contracts.
• Assists with drafting physician agreements and clinical services agreements.
• Obtains fair market value analysis assessments and review for market area.
• Report status of current contract statuses and processes to seniormanagement with respect to physician and clinical agreements.
• Creates language standards and rules for existing and new contracts.
• Serves as a liaison between internal and external parties during contract development and negotiation stages.
• Drafts termination letters and breach notices.
• Resolves any existing contract conflicts.
• Acts as a liaison between Legal and Outside Counsel for all physician contracting arrangements.
• Oversees physician payment process relating to: (i) Physician and Mid-levels Professional Development Allowances through Concur Solutions to ensure compliance with contract terms and travel and reimbursement policy; (ii) Medical Directorships; (iii) Physician Employment Agreement; (iv) Physician Services Arrangements; (v) Production Compensation; (vi) Quality Incentive Payments; (vii) Base Salary adjustments; and (viii) any other required contractual Physician payment all in accordance with contract terms.
• Manages Contract Disbursement Coordinator Staff (1) daily for follow up and issuance of physician payments.
• Serves as the go-to person for all physician related payments as it relates to the Western Region.
• Acts as a liaison between WMC Attorneys and SeniorManagement for the Western Region.
• Responsible for maintaining contact with Finance for all contract required and related payments for contractual payment obligations and timeliness.
• Logs in and process all contract requests into contract log.
• Prepares contract word versions and drafting package for every contract to WMC attorney for review.
• Assists with execution of contracts on a daily basis and maintains appropriate contact with all internal departments for status inquiries on contracts.
• Processes all legal invoices for payment and track costs of payments.
• Onboards new employees to Department, as needed.
• Performs other duties as assigned.
Qualifications/Requirements:
Experience: 5 years in contract management or related experience required.
Education: Bachelor's degree required. Master's degree preferred.
$120k-168k yearly est. 2d ago
Senior Manager/Associate Director, Regulatory Affairs Strategy, Safety and Toxicology
Cruzader Advanced Recruiting Solutions
Senior operations manager job in North Bergen, NJ
Our client is a U.S.-based leader in healthcare, consumer products, and regulated formulations, developing and distributing a diverse portfolio spanning infection prevention technologies, medical devices, over the counter (OTC) drugs, cosmetics, sanitizers, disinfectants, and specialty cleaning products.
With multiple R&D and manufacturing sites across the United States, the organization is known for its commitment to innovation, scientific rigor, and product excellence. The team is expanding and seeking a seasoned expert to lead product safety, toxicology strategy, and regulatory safety governance across a broad and growing portfolio.
Position Overview
This person is responsible for developing, implementing, and overseeing the non-clinical safety strategy that supports new product development, regulatory submissions, and the maintenance of marketed products.
This role will lead safety strategy across drugs, medical devices, cosmetics, sanitizers, disinfectants, and other regulated categories, ensuring scientific robustness, regulatory compliance, and on-time delivery of all safety-related documentation.
The ideal candidate blends deep technical expertise, strong regulatory acumen, and hands-on experience with a leadership mindset.
Key Responsibilities
Safety & Toxicology Leadership
Lead the Product Safety & Toxicology function, guiding safety strategies across early innovation, development, and post-market.
Develop and execute non-clinical safety plans supporting regulatory submissions, including:
Investigational New Drug (IND) / New Drug Application (NDA)
Medical Device 510(k) submissions
Pesticide registrations under applicable federal frameworks
Evaluate new ingredients, impurities, and inactive ingredients for safety qualification.
Oversee the design, monitoring, and interpretation of in vitro and in vivo studies.
Ensure compliance with Good Laboratory Practice (GLP) and regulatory guidance (U.S. and ex-U.S.).
Regulatory Safety Documentation
Author and review non-clinical safety sections for:
IND / NDA submissions
510(k) medical device filings
Pesticide regulatory submissions
Deliver toxicological risk assessments, safety clearances, and Consumer Product Safety Reviews (CPSR).
Oversee the creation and accuracy of Safety Data Sheets (SDS) across multiple product categories.
Cross-Functional Collaboration
Serve as the safety representative across R&D, Clinical, Manufacturing, Quality, and New Product Development.
Advise teams on safety concerns, study design, and risk mitigation.
Support regulatory authority interactions (e.g., FDA, Health Canada).
Operational Excellence
Maintain and improve safety documentation, assessment templates, and internal SOPs.
Lead initiatives to enhance process efficiency, accuracy, and compliance.
Support claims including allergen statements, non-animal testing, and “free-from” declarations.
Leadership & Mentorship
o Raw material qualification
o SDS generation
o Packaging, fragrance, and nonwoven safety reviews
o Managing third-party safety and environmental certifications (e.g., Safer Choice, USDA Biobased, NEA, EWG)
o Foster scientific excellence, knowledge-sharing, and cross-functional alignment.
Performance Expectations
Deliver high-quality, accurate, regulatory-compliant safety outputs on schedule.
Demonstrate scientific judgment, ownership, and proactive problem-solving.
Influence decision-making across cross-functional teams without formal authority.
Contribute innovative solutions and lead continuous improvement initiatives.
Qualifications
Education
Bachelor's degree in Life Sciences required.
Advanced degree (PhD, PharmD, MS) strongly preferred.
Toxicology certifications (DABT, CCCTO) are a plus.
Experience
8-10+ years in toxicology, product safety, or regulatory safety roles.
Experience with regulatory submissions:
IND / NDA
Medical Device 510(k)
Pesticide registrations
Strong familiarity with U.S. and Canadian safety regulations.
Skills & Competencies
Exceptional written and verbal communication.
Strong analytical, organizational, and leadership abilities.
Ability to manage multiple projects in fast-paced, matrixed environments.
High attention to detail with strong problem-solving skills.
Independent, decisive, and comfortable interfacing with stakeholders at all levels.
Working Conditions
Hybrid schedule: 4 days onsite / 1 day remote in New Jersey.
$113k-161k yearly est. 1d ago
Uro Oncology Business Manager - New Jersey
Immunitybio
Senior operations manager job in Newark, NJ
ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease.
Why ImmunityBio?
* ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases.
* Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California.
* Work with a collaborative team with the ability to work across different areas of the company.
* Ability to join a growing company with professional development opportunities.
Position Summary
The Uro Oncology Business Manager's main objective is to drive clinical conviction of Anktiva and achieve performance results within their territory. The role will focus on gaining breadth and depth of treatment adoption from the LUGPA clinics, Academic institutions, and IDN Hospitals who treat and manage early-stage bladder cancer patients within their territory. The Uro Oncology Business Manager will need to understand the unique market opportunities of their geography, including account affiliations and decision makers, prescriber influencers, and treatment pathways.
Essential Functions
Execute sales strategy to drive Anktiva's treatment adoption across all clinics and prescribers who treat and manage patients with approved indicators.
Build trusting customer relationships and provide clear educational information to communicate efficacy results and define appropriate patient identification.
Develop and maintain meaningful disease state knowledge and product expertise to provide value proposition to the customer.
Analyze account performance, identify prescriber adoption barriers, and propose solutions to address barriers.
Collaborate with ImmunityBio matrix partners to identify opportunities and/or change territory tactics.
Accountable for the training of all relevant HCP's on Anktiva dosing, administration, and overall treatment expectations for all accounts within the territory.
Utilize approved resources to educate and answer questions regarding reimbursement and contracting information.
Appropriately utilize company approved marketing tools and resources to craft a targeted approach to manage accounts and geographic territory.
Plan, lead, and execute speaker programs for the top providers and clinics within the territory.
Represent product in a professional, compliant, and ethical manner.
Complete all administration, reporting, and training tasks proficiently and on time.
Perform other duties as assigned.
Education & Experience
Bachelor's degree with 6+ years in healthcare, pharmaceutical, biotech, or medical device companies required.
4+ years urological oncology/urology experience required
Proven track record of success and experience in start-up biopharma and/or diagnostics company required
Comprehension of the buy and build model preferred
Must possess and maintain a current valid driver's license required
Knowledge, Skills, & Abilities
Communicate effectively with social/emotional/relational intelligence, both verbally and written, with team members, leadership, and customers.
Create genuine relationships with customers based on integrity and trustworthiness.
Ability to be a continual learner, open to innovative ideas and solutions while collaborating with cross-functional commercial members.
Ability to gain consistent access and develop strong professional relationships with health care providers in community and hospital settings.
Understand the complexities and subtleties of the urologic oncology marketplace and customer segments.
Demonstrate strong business acumen, analytics, and account management skills.
Effective prioritization, flexibility and change management abilities in a dynamic environment.
Candidates will have integrity, be inclusive and collaborative.
Working Environment / Physical Environment
Remote
The willingness and ability to travel overnight
Requires driving a personal vehicle on behalf of the Company
Must successfully complete a motor vehicle record check upon hire and annually thereafter
Must maintain a standard form of automobile liability insurance that meets the company's required minimum coverage limits (currently $250,000/$500,000 bodily injury liability and $100,000 property damage liability),
Must provide proof of insurance coverage that meets these requirements upon hire and annually thereafter
This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location.
$190,000 (entry-level qualifications) to $190,000 (highly experienced) annually
The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed.
ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness.
At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
$82k-148k yearly est. 4d ago
General Manager- EWR
Global Elite Group 4.3
Senior operations manager job in Newark, NJ
General Manager - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, cargo facilities and strengthen national security through consistent, high-quality operational performance.
Joining Global Elite Group means stepping into a role where your leadership directly strengthens airport safety, enhances operational performance, and supports the integrity of the aviation industry. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply.
Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is seeking a highly skilled General Manager to lead our full aviation security operation at Newark Liberty International Airport (EWR), one of the busiest, most complex international gateways in the country.
The General Manager is responsible for all airline security programs, terminal contract operations, regulatory compliance, and multi-shift security personnel. This leader sets the operational culture for the entire station and ensures the highest standards of safety, service, and accountability.
This is a mission-critical leadership role ideal for someone who thrives in a fast-paced airport environment, excels at managing people and processes, and is committed to delivering best-in-class aviation security services.
Compensation & Benefits:
Salary- $90,000-$100,000
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth
Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners
Key Responsibilities:
Operational Leadership
Oversee all aviation security operations at EWR, including airline, and terminal security
Ensure full compliance with TSA, DHS, CBP, airport authority, and airline security program requirements
Maintain operational readiness of personnel, access control, vehicles, and equipment
Lead management team ensuring daily coordination of staffing, scheduling, deployment, and shift coverage for 24/7 operations
People Management & Talent Development
Lead a team of managers, supervisors, and front-line security officers
Build a strong leadership culture grounded in accountability, professionalism, and mission-driven performance
Guide and provide oversight to the management team in support of hiring, training, performance improvement, and supervisory development
Client and Stakeholder Engagement
Serve as primary point of contact for airline partners, TSA leadership, CBP, terminal partners, and airport authorities
Respond to service disruptions, operational escalations, and audit findings
Participate in security planning meetings, airport exercises, and regulatory inspections
Compliance, Quality Control & Risk Management
Ensure execution of all airport security programs (AOSSP, PCSSP, ACISP, airline-specific requirements)
Lead internal audits, corrective action planning, and continuous compliance improvement
Conduct field inspections, quality checks, and incident investigations
Financial Oversight & Contract Performance
Manage station labor planning, overtime control, and operational efficiency
Ensure that service levels, KPIs, and contract deliverables are consistently met
Oversee accurate timekeeping, payroll processes, and personnel documentation
Required Qualifications:
High school diploma or GED required; Associate or Bachelor's degree preferred.
Valid state security guard license
3-5+ years of management experience in aviation security, airport operations, or TSA-regulated environments
Strong working knowledge of TSA security programs and airport regulatory requirements
Prior leadership experience managing multi-shift operations in a 24/7 environment
Ability to obtain and maintain an MIA SIDA badge with CBP seal
Valid driver's license with clean driving record
Excellent communication, decision-making, and conflict-resolution skills
Experience managing airline and cargo security programs strongly preferred
Bilingual fluency in Spanish and English required due to the operational needs of MIA's workforce, passenger base, and client partners
High-level professionalism, integrity, and ability to lead under pressure
Why Join Us?
Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As a General Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operationsmanagement, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
$90k-100k yearly 1d ago
General Manager
Substance Salon
Senior operations manager job in Rutherford, NJ
starts immediately
Substance Salon is a premium, established salon in Rutherford, NJ with 16 years of success and a loyal clientele. We're known for modern hairstyling, creative color, handcrafted haircuts, and a high level guest experience driven by professionalism and strong team culture.
Role Description
We're hiring a full time, onsite Salon Business Manager to lead daily operations, support team performance, and drive sales growth. This is a high impact role with real upside for the right person. If you're a strong leader who loves running a tight operation, building a winning team, and increasing revenue, you'll have the opportunity to grow quickly, earn more, and step into a long term leadership career in the beauty industry. High performers can advance into higher compensation and salary opportunities within 6-9 months.
Position Starts Immediately
We are prioritizing applicants who can interview within 24 to 48 hours and start immediately. Please only apply if you are serious about the role and have real management experience.
Compensation
Paid training starts at $20/hour
30 day performance review based on sales results and execution
Opportunity to increase up to $25/hour based on performance
Responsibilities
Oversee day to day salon operations and workflow
Manage scheduling, team coordination, and accountability
Support sales growth, retail performance, and client experience
Assist with hiring and team development
Maintain organization, inventory, and operational standards
Qualifications
2+ years management experience in a salon, spa, medical office, or service business
Strong leadership, communication, and problem solving skills
Organized, reliable, and comfortable working in a fast paced environment
Experience with scheduling systems, inventory, and basic business operations
Marketing and social media experience is a plus
**Serious applicants only
Do not apply unless you have management experience and can interview within the next 24 to 48 hours. Position starts immediately.
$20 hourly 1d ago
FVP, Customer Experience Director
Provident Bank 4.7
Senior operations manager job in Iselin, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
The person in this role will have a passion for creating, coaching and driving excellent customer experiences and proficiency in collecting, analyzing, and synthesizing information to produce actionable outcomes for a best-in-class customer experience. The incumbent will oversee the day-to-day activities of the CX department. They will have a proven track record as a recognized customer experience leader and will drive thought leadership and a customer centric culture.
KEY RESPONSIBILITIES:
Constantly exploring new tools and techniques in the industry to help cross functional teams understand customer behavior across journeys
Manage relationship with journey analytics partners and define scope and strategy that's aligned with organizational strategic goals
Develop use cases to help showcase journey analytics capabilities to current and potential partners
Share learnings and capabilities with broader analytics community and advocate use of journey analytics data and tools in defining customer engagement and growth strategies across platforms
Develop programs, processes and tools to increase engagement between our customers and their solutions
Leads customer experience team, responsibilities and outcomes
Maintain current knowledge of major customer business processes at Provident, including evolving plans, while including needs for customer information. Participate in customer process journey mapping and other CX transformational initiatives.
Ensure gaps in customer satisfaction are identified and analyzed by CX team, with results and opportunities for improvement communicated effectively.
Identify, develop and deliver opportunities to develop advisory solutions to address customer problems and identify commercialization opportunities for the business lines.
Constantly evaluate opportunities to add critical customer behavior data to journey views to better understand customer needs and pain points
Track and maintain improvements made for customers as an outcome of above processes
Serve as an empowered representative for CX leadership in various meetings, and committees as appropriate.
Stay up to date on the latest CX trends and find opportunities to implement with organization
Participate in customer process journey mapping and other CX transformational initiatives
Design customer facing and employee facing materials to ensure brand, tone and messaging consistency.
Support partner teams with process flows and brand aligned scripting
Review documents, letters and website content to ensure customer centric messaging
Act as change agent and thought leader by capturing and sharing customer experience best practices across the organization.
Partner with customers to understand their views and insights, utilizing VOC feedback
Build a network of relationships internally and externally, with key partners and customers to stay current on issues impacting sales or growth
MINIMUM QUALIFICATIONS:
10 years + in Customer Experience, field with demonstrated hands-on experience in consumer and commercial markets.
Experience with insurance and wealth a bonus
Strategic thinker
Strong command of CX processes and CX data and analytics
Sound understanding of end-to-end customer journeys
Experience with tools and reporting structures of CX
Experience with CX listening software
Self-starter, self-motivated
Strong ability to multi-task
Adaptable to a highly changing environment
Familiarity with banking regulations
Excellent written and verbal communication skills
Ability to drive collaboration with cross-functional teams
EDUCATION
BA/BS degree or relevant experience
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$103,000 - $147,200 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
#LI-Hybrid
$103k-147.2k yearly 60d+ ago
Director of Customer Agencies
Clinicmind
Senior operations manager job in Jersey City, NJ
ClinicMind is a leading healthcare SaaS platform that helps providers improve their practice financial performance, drive sustainable growth, and enhance patient care with integrated EHR, RCM, and Patient Engagement automation and excellent service solutions.
About the Role
We're looking for a hands-on entrepreneurial leader to launch our Client Agency Partner Program - a model that turns our most successful clients into certified growth partners who scale their impact across other clinics.
This role sits at the intersection of Customer Success, Partner Enablement, and Growth Strategy. You'll own the strategy that converts client outcomes into monetizable opportunities, expanding ClinicMind's ARR and brand credibility through real success stories.
What You'll Do
Client-to-Partner Growth
Identify top-performing ClinicMind clients and invite them into the Agency Partner Program.
Build scalable partner onboarding and enablement systems: certification, templates, marketing kits, and go-to-market support.
Develop monetization models (licensing, revenue share, managed services, partner bonuses).
Oversee partner governance, performance tracking, and delivery quality.
Scale the ecosystem to grow recurring revenue through client-led expansion.
Customer Success & Social Proof
Lead G2, Capterra, and review-driven growth campaigns to boost market visibility.
Launch Customer Success Celebration initiatives
Convert outcomes into verified reviews and success stories.
What We're Looking For
5+ years in Customer Success, Partner Management, or SaaS Growth (GoHighLevel experience a plus).
Experience building scalable partner programs or ecosystem revenue models.
Excellent relationship management, communication, and operational design skills.
Entrepreneurial mindset with a proven ability to build systems from the ground up.
Key KPIs:
ARR from partner channels
#1 Ratings on G2 and Capterra in all the relevant ClinicMind Platform categories
Must Have
Must have stable internet connection minimum of 25 MBPS
Must have a mobile data plan as a backup
Must be comfortable working the US business hours (EST)
Must own a PC or laptop with at least 16 GB of memory
Why Join ClinicMind
You'll be building one of the most transformative growth engines in healthcare tech - where client outcomes become the foundation of expansion. If you're energized by building, scaling, and celebrating success stories that drive real impact, we want to hear from you.
Apply now and help shape the next chapter of ClinicMind's growth.
$125k-175k yearly est. 60d+ ago
Event Operations Manager
Lucky Strike Entertainment 4.3
Senior operations manager job in Belleville, NJ
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn't any ordinary office; it's the beginning of a bowled new career as an Event OperationsManager.
Our Event OperationsManagers know what it means to throw the perfect party. They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center's General Manager, the Event OperationsManager is a great opportunity for someone with exceptional organizational skills and amazing people skills to match.
ESSENTIAL DUTIES:
Get a glimpse of all you'll experience as an Event OperationsManager
BE THE HOST WITH THE MOST
Host special events; manage your team of event hosts; oversee all setup of appropriate areas
BRING THE PARTY TO LIFE
Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again
CONNECT WITH YOUR CLIENT
Make a personal connection with your event contact and ensure that all of their guests' needs aren't just met, but exceeded; consistently promote this guest-focused approach to hosting
ALWAYS BE IMPROVING
Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction
MANAGE THE TEAM
Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies
REMAIN FLEXIBLE
Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center
WHO YOU ARE
You're an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You're also a rock-solid communicator whose interpersonal skills are second to none. And since events aren't always 9 to 5, you're flexible to work a variety of shifts, from weekends and holidays to extended workdays.
DESIRED SKILLS:
Check out the desired skills below and see if you have what it takes to join our world-class team
1 Year+ of Management Experience
2+ Years Banquet Captain
Bachelor's degree
Knowledge of F&B and Hospitality Industry
Broad Knowledge of/Experience in Event Planning and Execution
Proficiency in MS Office Suite and database software preferred
Knowledge of POS register systems
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is: $55,000 to $60,000 per year + commission.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
#LI-CR1
$55k-60k yearly Auto-Apply 48d ago
Associate Director Manufacturing Operations
Lynkx Staffing LLC
Senior operations manager job in Saddle Brook, NJ
Job DescriptionAssociate Director, Manufacturing OperationsAllendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices industries in New Jersey. The Associate Director, Manufacturing Operations is responsible for efficient utilization of Operations resources to meet customer demand. This role will be responsible for maintaining and overseeing the site Operations scheduling and training capacities for a time period looking ahead to the next 3-6 months. The Associate Director, Manufacturing Operations will understand upcoming needs and constraints and help drive strategy accordingly. This includes the management of all Operations scheduling, training and compliance resources. The Associate Director, Manufacturing Operations is also responsible for assessing the needs of the company to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible. This role will also drive individual and team development to ensure a prepared and empowered workforce to become the provider of choice for the industry.
Meeting client process demands through planning, scheduling, manufacture and delivery of clinical cell therapy products according to established procedures, regulations and contracts
Looking out 3-6 months to ensure capacity and availability of resources (room/equipment/staff) to perform clinical manufacture for processing needs
Manages all training and compliance activities in the Operations organization
Responsible for creating, enforcing and measuring Operator training schedules in order to ensure that all production schedules can be carried out
Creates and maintains a process to ensure that personnel schedules are being accurately and fairly assigned to all Associates
Supporting and driving special long-term projects and identified and assigned by the PPU Head
Responsible for creating maintaining and communicating all Operations based KPI's
Ensuring department staff compliance with corporate and site-specific HR policies, safety, and business policies and practices
Approving job specific curriculum for the training and professional development of department staff
Responsible for streamlining the batch record review process
Responsible to understand the profit and loss for the PPU's as well as all related documentation, and how these items impact Operations
Driving continuous improvement
Liaison with support groups for short- and medium-term needs - Supply Chain, Training, Quality Systems, Quality Assurance, Quality Control, and others
Set team expectations and goals and assists in delivering the business direction for the PPU
Aligning departmental goals, processes and resource allocation with the organizational strategy
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Direct reports: Associate Manager Training, Associate Manager, Compliance, Scheduling Associate, Quality Engineer Associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
REQUIREMENTS
Bachelor's degree (i.e. Biology, Biotechnology, Bioengineering, Chemical Engineering).
5-10 years of cGMP environment, aseptic processing, mammalian cell culture, monoclonal antibody, cell processing, cryopreservation or similar experience.
5-10 years of leadership experience or equivalent combination of experience.
Deep Understanding of cGMP and cGLP
Working knowledge of financial operations and budget development
Relevant IT skills (able to work with Microsoft Office and corporate scheduling system)
Competencies/Candidate Profile
Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment
Flexible and able to adapt to company growth and evolving responsibilities
Accountability, integrity, and strong dedication to regulatory compliance
Strong business and personnel management acumen
Strong emotional intelligence
Ability to think strategically and tactically (detail-oriented)
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Drive to create and maintain order in a fluid, technically complex environment
Continuous improvement mindset
Ability to multi-task is essential
Must have the ability to work in a team-oriented environment and with clients
Must utilize proper personal protective equipment (PPE) when handling all human specimens, gases, corrosive chemicals, and liquid nitrogen.
Environment requires gowning, hair net, safety glasses, gloves, and foot coverings.Must be capable of moving, sitting, stretching, stooping, using hands and fingers, reaching with hands and arms, talking and exchanging information, and vision sufficient to read materials.Duties, responsibilities, and activities may change at any time with or without notice
Director, Commercial Manufacturing Operations
Experience level: Director Experience required: 8 Years Education level: Bachelor's degree Job function: Production Industry: Biotechnology Compensation: $161,000 - $180,000 1
Visa : Only US citizens and Greencard holders
OVERVIEW:
The Director, Commercial Manufacturing Operations is responsible for managing day-to-day operations of the department to ensure timely delivery of client-sponsored projects. Incumbent is a change agent responsible to interact with clients, provide strong technical leadership and collaborate effectively across groups within the organization.
The incumbent is responsible for leading the organization into a data driven, team-oriented culture that embraces continuous improvement and drives quality, supply, and financial performance of the Commercial Operations team.
This managerial role provides leadership on the GMP and non-GMP facility environments and contributes to management goals and improvements.
RESPONSIBILITIES:
Responsible for developing and adhering to Operations resource models, input into the development of prospective / existing client proposals, Manufacturing Service Agreement (MSA) and Scope of Work (SOW). Execute agreements ensuring both client expectations are met and agreed upon for the profitability and success of the project
Member of Site Leadership Team. Provide comprehensive formal and informal leadership to promote a positive work environment and communicate overall business expectations
Ensures safe, quality, and timely manufacturing of biopharmaceutical products for pre-clinical, clinical, and commercial use
Lead all aspects of the Production Planning for the site
Ensures that all production operations are controlled and executed within GMP regulatory guidelines
Develop and implement facilities policies and practices (SOPs)
Deliver departmental goals and objectives based on compliance, milestones, and revenue targets
Accountable for the tracking, trending, and improvement of the Operations KPIs, driven by cost-effective and efficient output of client's products
Provide strategic direction and set objectives to meet financial and operational requirements that are aligned with Site and Regional targets
Work directly with internal and external stakeholders on projects of existing and prospective clients to ensure appropriate capacity, improve quality, adequate sourcing of critical deliverables
Work directly with Quality Assurance, Quality Control, MSAT, Project and Account Management and Manufacturing Support groups to ensure smooth tech transfer of client-sponsored projects
Quality Mindset:
Works with Quality organization to set the standard for a quality mindset within the Operations organization. Ensures accountability to the quality culture fostered at the site
Ensure all processes and procedures related to Operations are in full accordance with GxP, CFR, site quality systems, company policies and promote a culture of quality, compliance, and excellence
Set expectations for operation excellence and Right First Time (RFT) execution
Ensure staff is trained and qualified in GxP regulations and all SOPs related to performance of duties through training programs; create and monitor training curricula
Represent Operations during audits and visits.
Ensures Operations area is kept in a cGMP state through coordination of preventive maintenance and cleaning activities with the Facilities department
Leadership Excellence
Provides leadership to direct reports and Commercial Operations team by performing the following: leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best
Drive education and execution of company mission and vision within the Operations
Lead by example and emulate the company's core leadership values
Lead a High-Performance Team culture within the Operations Leadership team.
Ensure staff has the proper training, skill set, and personal development opportunities to assure their ability to carry out assigned tasks in compliance with Minaris procedures and policy as well as local, federal, and global regulations and industry standards.
Lead a learning environment whereby team members are enabled to increase their skills and contributions to the Operations KPIs.
Collaborate within the organization to manage the interface between cross-functional teams to align the functional strategy with the site and regional goals
Provide comprehensive formal and informal leadership to promote a positive work environment and communicate overall business expectations
Provide direction and leadership for change management initiatives
Enable teams through mentoring and coaching
Financial Stewardship
Responsible for achieving of financial goals for the site/facility
Recommends and manage capital requirements to maximize financial returns
Actively involved with Sales and Account Management teams
Responsible for productivity and staffing that is appropriate to achieve regional/site/facility fiscal g goals
Monitor compliance to project budgets
Maintain and support client satisfaction at a level that ensures account retention
Develop a mechanism to capture and track benefits/savings associated with operational improvement initiatives
Monitor business and project activity to assure organizational improvement efficiency gains and cost savings
Identify areas of fiscal waste; develop mitigation strategies
QUALIFICATIONS:
Bachelor's degree or higher in relevant life science discipline
8-10+ years' direct experience working in a GMP regulated facility in the pharmaceutical or biotech commercial manufacturing environment is a must
2+ years' experience working in cell processing, cell culture, cell analytics, and related GMP technologies, preferably for the manufacture of cell therapy products; Hands on experience with autologous and/or allogeneic cell therapy manufacturing processes is preferred
Significant knowledge and understanding of CDMO operations and ability to work effectively and collaboratively with our partners
Experience in strategic planning, process improvement, project execution, and data/business analytics
Ability to provide technical solutions to a variety of technical challenges of low complexity scope and the ability to suggest improvements and adaptations to methodologies, processes, and products
Detailed knowledge of manufacturing technology, industry trends and requirements associated with the introduction of new equipment, systems, and processes into a manufacturing setting
Excellent oral and written communication skills including proven track record in meeting facilitation, training and presentation
Demonstrated success initiating change and influencing at all levels
Comprehensive understanding and extensive practical experience with GMP quality systems and procedures
Ability to adapt and evolve quickly in an ever changing and dynamic environment
Self-motivated and able to collaborate well cross-functionally with other department managers and personnel
Self-awareness, integrity, authenticity, and a growth mindset; Willingness to accept temporary responsibilities and assignments outside of this job description
Competencies/Candidate Profile
The ideal candidate is seasoned and well versed in GMP facility operationsmanagement within the biotech or pharmaceutical industries
Collaborates with other team members and demonstrates outstanding interpersonal skills; Ability to effectively interface with peer groups in the site and work collaboratively to achieve site goals
An innovative, motivated, and independent leader with proven ability to work cross-functionally and drive accountability, proactive problem-solving skills
Demonstrated ability to work creatively and effectively in a fast-paced CDMO environment
Demonstrated leadership abilities, and the ability to work in a matrixed and collaborative environment; Ability to lead through influence
Strong business acumen to handle internal and external stakeholders
Ability to think strategically and act tactically (detail-oriented)
Strong interpersonal, communication, and analytical skills, capable of producing executive-ready presentations with little guidance
Comfortable translating ambiguous direction and high-level goals into actionable projects/initiatives
Bias for action and solutions; Ability to partner with leadership, managers, and process owners to execute on cross-functional goals
Recognized skills for ability to develop efficient operations with robust processes and implementation of operational KPIs focused on Right First Time and On-time delivery.
Strong attention to detail while having the ability to work simultaneously on multiple priorities
Demonstrated customer (internal and external) interaction skills
Excellent skills using Microsoft Office Suite
Supervisory Responsibility:
Manufacturing Managers
Supervisors
Manufacturing Associates/Leads
Aseptic Sanitizers
Minimum Required Training:
N/A
Working Environment:
Must have the ability to work in a team-oriented environment and with clients
May be exposed to infectious diseases transmittable through human blood, tissues, or bodily fluids
Ability to be comfortable in a clean room environment
Must utilize proper personal protective equipment (PPE)
Must be able to handle the standard/moderate noise of the manufacturing facility
Some extended hours as required to meet deadlines and other team commitments
Must be able to work during the weekend, holidays and as required by the company
May be required to travel to other sites
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Occasionally personal protective equipment may be required including lab coat, latex gloves, safety glasses and/or respirator.
Direct reports:
OperationsManagers
Manufacturing Associates
Lead Manufacturing Associates
Aseptic Sanitizers
Schedule:
M-F, Day Shift
$161k-180k yearly 60d+ ago
Manufacturing Operations Director
Supreme Talent
Senior operations manager job in Teaneck, NJ
Our client, a leading flexible poly packaging manufacturing company is seeking a diligent and detail-oriented Manufacturing Operations Director with extensive experience in overseeing the production processes and managing teams.
The ideal candidate will be responsible for ensuring efficient operations within the manufacturing plant, overseeing team performance, optimizing production processes, and ensuring adherence to quality control standards.
Responsibilities:
Manage and lead a team of production staff, including hiring, training, and performance management to ensure a cohesive and efficient workforce.
Develop and implement streamlined processes and procedures to optimize production efficiency and minimize downtime.
Coordinate production schedules, ensuring timely delivery of products while maximizing resource utilization.
Ensure compliance with all safety regulations, company policies, and industry standards to maintain a safe and productive work environment.
Plan and schedule production activities to meet customer demands and delivery deadlines.
Monitor and maintain machinery and equipment to minimize downtime and ensure optimal performance.
Implement quality control measures to uphold product quality standards and meet customer expectations.
Identify opportunities for process improvements and implement solutions to enhance productivity and efficiency.
Qualifications:
8+ years of experience in a flexible poly manufacturing environment, with at least 5 years in a managerial or supervisory role.
Strong leadership skills with the ability to motivate and inspire teams to achieve goals.
Excellent organizational and problem-solving abilities to effectively manage production processes and resolve issues as they arise.
Proficiency in production scheduling software and other relevant tools.
In-depth knowledge of manufacturing processes and best practices.
Solid understanding of safety regulations and compliance requirements.
Effective communication skills, both verbal and written, to liaise with cross-functional teams and stakeholders.
Location: Teaneck, NJ
Salary: $200K
How much does a senior operations manager earn in Denville, NJ?
The average senior operations manager in Denville, NJ earns between $107,000 and $208,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Denville, NJ
$149,000
What are the biggest employers of Senior Operations Managers in Denville, NJ?
The biggest employers of Senior Operations Managers in Denville, NJ are: