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Senior Manager of Operations - HVAC (Commercial)
RSM Facility Solutions
Senior operations manager job in Paramus, NJ
This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility.
Job Responsibilities:
• Oversee the HVAC team to meet operating standards.
• Manage multiple client accounts.
• Provide technical support to HVAC technicians when needed.
• Review manufacturer proposals or purchase of HVAC materials.
• Ensure work order completion.
• Quote new services.
• Assign vendors.
• Ensure resolution to client issues.
• Evaluate and reconcile invoices for accuracy.
• After-hours/weekend availability for on-call help.
• Other duties as required or assigned.
Proficiencies:
• Time / Project Management skills
• Communication skills
• Problem Resolution skills
• Team Management
• HVAC Technical understanding
• Service excellence experience
• MS Office
• Trade knowledge required
Work Environment/Physical & Visual Demands:
• This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary.
• This position requires extensive phone contact.
• Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance.
• Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading.
• Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes.
Requirements:
Supervisory Requirements:
This position has supervisory responsibility.
Education/Experience:
A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.
$125k-178k yearly est. 22h ago
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Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Senior operations manager job in Morristown, NJ
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$141.1k-311.2k yearly 2d ago
Head of Total Rewards - North America - Pharma
Oakleaf Partnership
Senior operations manager job in Morristown, NJ
Head of Total Rewards & Performance - North America
Engagement: Full-time, permanent Compensation: $200,000 - $225,000 range + bonus + benefits
Oakleaf Partnership is working with a large, consumer-facing pharma business to appoint a Director of Total Rewards & Performance for its North American business.
This is a senior regional leadership role within the HR function, responsible for shaping and delivering reward, performance and benefits strategy across a complex, multi-site U.S. footprint.
Our client is at an important point of transformation and growth. They are investing in their people strategy and are seeking a senior rewards leader who can modernise how the organisation attracts, retains and motivates talent across North America.
This role will act as the No.1 Total Rewards leader for the region, working closely with HR, Finance and senior commercial leaders.
Key Responsibilities
Own and lead the North America Total Rewards & Performance agenda, including compensation, incentives, benefits, recognition and wellbeing.
Act as a strategic advisor to HR and business leadership on reward design, cost control and talent competitiveness.
Lead and develop a regional rewards specialist, with oversight of vendors and external advisors.
Drive market benchmarking, pay architecture and incentive design to support growth, retention and performance.
Partner with Finance on budgeting, forecasting and reward investment decisions.
Oversee governance, compliance and communications around incentive and reward programs.
Support international mobility and cross-border reward considerations where required.
Profile Sought
We are looking to speak with senior reward leaders who bring:
10+ years in Total Rewards, Compensation, or Rewards & Performance roles.
Experience in large, complex, commercially driven organisations (e.g. CPG, healthcare, life sciences, manufacturing, or consumer-led environments).
Strong business partnering capability - able to influence senior stakeholders, not just run programs.
Deep understanding of US compensation, benefits and incentive structures.
The credibility to partner with stakeholders up to US board level in a matrixed, fast-moving organisation.
Desired Skills and Experience
Oakleaf Partnership is working with a large, consumer-facing pharma business to appoint a Director of Total Rewards & Performance for its North American business.
This is a senior regional leadership role within the HR function, responsible for shaping and delivering reward, performance and benefits strategy across a complex, multi-site U.S. footprint.
This is a full time role with a minimum of 3 days a week onsite in their New Jersey office.
$200k-225k yearly 1d ago
Manager of Business Operations (Real Estate Firm)
Keller Augusta
Senior operations manager job in Montclair, NJ
Our client is a New Jersey-based real estate investment management firm focused on value-add infill light industrial properties in select East Coast markets. The firm currently operates a 100 building, 7.0 million square foot portfolio, and its management team brings over 75 years of combined experience investing through multiple cycles.
The cornerstone of the firm's investment strategy is middle-market transactions with strong fundamentals that can be stabilized at a discount to intrinsic value and generate durable cash flow.
Position Overview:
Our client is seeking a Manager of Business Operations to serve as a trusted, hands-on operational and accounting partner to the principals. This individual will oversee the financial, administrative, and operational infrastructure of the firm and its related entities, manage third-party service providers, support investor-facing needs, and help build scalable accounting and operations processes as the platform grows.
This is a unique opportunity for an experienced, detail-driven professional to work directly with the principals and play a critical role in the firm's evolution, with a path to expand leadership in the company over time.
Key Responsibilities
Accounting, Bookkeeping & Financial Oversight (50%+)
Oversee bookkeeping and accounting across all Camber enterprise entities, investment vehicles and its asset services company.
Manage and quality-control third-party bookkeeping and accounting providers to ensure accuracy, completeness, and timely reporting.
Lead audit preparation for joint-ventures-collect documentation, coordinate with auditors, and serve as the internal point of contact.
Manage the tax filing process across entities, including extensions, tracking deliverables, and monitoring K-1 timing and submissions.
Assist principals with accounting matters, including guarantor reporting, loan-related documentation and entity-level reconciliations.
Payroll, Benefits & Corporate Administration
Oversee payroll processing; verify accuracy and support compensation-related reviews.
Manage the annual health insurance renewal process with external brokers; maintain active coverage and vendor relationships.
Serve as administrator for the company's 401(k) plan, coordinating with plan providers and ensuring compliance.
Maintain corporate-level and employee-related insurance policies (E&O, general liability, workers comp, etc.); file and coordinate insurance claims as needed.
Support employee reviews, onboarding, offboarding, and general HR administration.
Operational Infrastructure & Technology
Contribute in oversight of the firm's AI-enabled database and asset-management software, ensuring data integrity, system optimization, and team-wide adoption.
Oversee property-level insurance tracking and interface with property management teams.
Identify opportunities to streamline workflows, enhance processes, and implement new systems as the platform continues to scale.
Investor & Stakeholder Interaction
Collaborate with principals on investor communication, reporting requests, and ad hoc investor support.
Assist with documentation related to audits, capital calls, distributions, and other JV reporting requirements.
Support data management, compliance tracking, and reporting workflows related to investor relationships.
Firmwide Operations & Special Projects
Serve as a strategic right hand to the principals across operational, financial, and administrative matters.
Manage vendor relationships across accounting, insurance, payroll, benefits, technology, and other operational functions.
Lead special projects tied to acquisitions, dispositions, financings, or entity-level initiatives.
Coordinate guarantor reporting and documentation for principal-level loan guarantees.
Qualifications:
5-10+ years of experience in accounting, operations, or business management (ideally within real estate, private equity, or a family office).
Strong accounting acumen; comfort managing multiple entities and working with external CPAs and bookkeepers.
Experience coordinating audits, tax filings, and multi-entity reporting.
High level of professionalism and discretion, especially when handling principal-level and investor-facing matters.
Technologically savvy; experience with reporting tools and AI/technology enabled platforms.
Exceptional organizational skills and attention to detail; ability to manage competing priorities across numerous workflows.
Team-first mentality with the confidence to operate autonomously and directly with senior leadership.
$80k-134k yearly est. 4d ago
Director Supply Chain Operations
Navigate Search
Senior operations manager job in Morris, NJ
I am partnering with a small-midsize manufacturing company in the Morris County, NJ area that is looking to add a Director of Supply Chain to their team. They are looking for someone with a strategic supply chain background to help build a strategy that will help the company from a financial and future-growth perspectives. It will have the chance to lead a team, work with the leadership team, and opportunity to make a major impact on the company.
RESPONSIBILITIES:
Develop, implement, and execute strategic supply chain processes in support of supply chain and business objectives, including sourcing of new suppliers as needed.
Responsible for managing plant level associates who create and achieve production/purchase plans in support of goals & objectives.
Maintains departmental exception system, documentation review, employee time management and performance review processing, employee training, budget control and daily scheduling.
Meets with suppliers to discuss issues, performance, and future strategies. Evaluates supplier processes and partners with suppliers to establish Best in Class performance.
Responsible for long-term planning of the raw material market, supply base optimization, and financial implications of the material spend.
Accountable for optimizing inventory turns - minimize excess & obsolete inventory through product life cycle management.
Accountable for maximizing service levels, in conjunction with inventory goals, through distribution requirement planning and deployment.
Leads and facilitates cross functional teams in support of strategic initiatives both within the supply chain organization and across the business units.
Responsible for providing management with inventory projections and proactively identifies service level issues.
REQUIREMENTS:
BS in Supply Chain, Operations, or other related degree; 10+ years relevant experience.
MBA and APICS certification preferred.
Experience working in a manufacturing environment.
Strong leadership skills including leading projects with broad scope and impact outside own department and promotes teamwork between departments.
Complete, in-depth understanding of all aspects of the business including profitability, inventory turns, and service levels.
$97k-162k yearly est. 1d ago
Project Manager, Banking Operations
BIP
Senior operations manager job in Jersey City, NJ
Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society.
BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.
BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment.
About the Role:
The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership.
You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs.
Please do not apply for this position unless you meet the criteria outlined above.
Key Responsibilities:
Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs.
Develop project plans, milestones, RAID logs, status reporting, and financial forecasts.
Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors.
Ensure adherence to governance, risk controls, and internal banking processes.
Support resource planning across onshore/offshore teams.
Present updates to leadership organization.
Required Skills:
3-10+ years as a project manager in banking/financial technology
Experience managing software development lifecycle (SDLC) projects
Strong communication, documentation, and stakeholder management
Familiarity with payments, wires, clearing, or settlement system
Preferred Skills:
PMP, CSM or similar certification
Experience working within large enterprise PMOs
Reporting/analytics (Excel, PowerPoint, JIRA)
**The base salary range for this role is $110,000 - $155,000**
Benefits:
Choice of medical, dental, vision insurance.
Voluntary benefits.
Short- and long-term disability.
HSA and FSAs.
Matching 401k.
Discretionary performance bonus.
Employee referral bonus.
Employee assistance program.
11 public holidays.
20 days PTO.
7 Sick Days.
PTO buy and sell program.
Volunteer days.
Paid parental leave.
Remote/hybrid work environment support.
For more information about BIP US, visit *********************************
Equal Employment Opportunity:
It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
$110k-155k yearly 4d ago
Senior Manager Supply Planning
The Heineken Company 4.7
Senior operations manager job in White Plains, NY
About the Role: The SeniorManager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points.
Key Responsibilities:
Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries.
Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast.
Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events)
Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities
Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability
Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions
Conduct product segmentation to ensure shelf availability and correct replenishment strategies
Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset
Support finance in developing latest estimates and 3-year plan for assigned portfolios
Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy
Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team
Track forecast accuracy and report against targeted levels
Create reports illustrating current forecasts and past forecast performance
Continuously improving demand forecasting techniques and methods with competitive industry methods
Basic Qualifications/Requirements:
5-7 years of relevant Supply Chain experience
Bachelor's degree (Supply Chain Management Preferred)
Proven experience partnering with international supply chain teams
Demonstrated understanding of all aspects of End-to-End Supply Chain Management
Forecasting and Statistical Modeling
Manufacturing
Warehousing
Logistics/Distribution
Compensation:
125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K)
HEINEKEN Behaviors
Connect
Shape
Develop
Deliver
Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law.
This position is not available for visa sponsorship.
This position is not eligible for relocation assistance.
$109k-163k yearly est. 22h ago
Import Manager CHB
American Shipping Company 4.3
Senior operations manager job in Moonachie, NJ
Import Manager - Customs Brokerage Operations
⚠️ Requirement: Prior U.S. Customs Brokerage experience required; Licensed Customs Broker required.
We are seeking a knowledgeable and detail-oriented Import Manager to support and oversee daily Customs Brokerage operations within our Moonachie, NJ Office. This role is hands-on and requires active participation in entry processing, compliance review, and team coordination.
The ideal candidate has a strong background in customs brokerage and import regulations, with the ability to guide entry writers, ensure operational accuracy, and maintain a high standard of compliance and customer service. This position works closely with management to maintain best practices and support ongoing operational growth.
Key Responsibilities
Manage day-to-day Customs Brokerage activities to ensure timely, accurate, and compliant entry processing.
Provide guidance to Entry Writers and support staff regarding U.S. Customs regulations, documentation, and procedural requirements.
Assist in developing and maintaining standard operating procedures (SOPs) for import operations.
Review entry documentation for accuracy and compliance prior to submission.
Monitor and help resolve U.S. Customs rejections, RFIs, and compliance matters.
Participate hands-on in preparing and filing Customs entries as workload requires.
Support import compliance efforts and ensure adherence to regulatory standards and client requirements.
Coordinate workflow, assign tasks, and maintain balanced team productivity.
Communicate updates regarding regulatory changes involving U.S. Customs and Partner Government Agencies (PGA).
Assist management with training, coaching, and developing team members.
Collaborate with leadership on operational improvements and efficiency initiatives.
Qualifications
5+ years of experience in Customs Brokerage Operations.
Strong working knowledge of U.S. Customs regulations, import processes, and trade compliance.
Previous experience supervising or mentoring entry writers is highly preferred.
Active U.S. Customs Broker License required.
Solid analytical, organizational, and problem-solving skills.
Experience with process improvement or workflow enhancement is a plus.
Excellent communication skills and the ability to work in a fast-paced environment.
Bachelor's degree preferred but not required.
$63k-85k yearly est. 2d ago
Senior Trade Manager
IBSA USA
Senior operations manager job in Parsippany-Troy Hills, NJ
The Senior Trade Manager is a critical member of IBSA's Market Access team, supporting trade and channel strategies and tactics for both inline and pipeline products.
As a cross-functional integrator, the Senior Trade Manager will use his/her commercial, market access and trade expertise to collaborate closely with internal and external partners to support in-line brands and to prepare for the launch of future products. For inline products, this position supports patient access to IBSA brands via trade distribution, copay assistance programs, Independent Pharmacy programs (with the Director of MA) and government programs (FSS). For future products, this position develops trade and access strategies, identifies and works with external vendors to support key distribution/trade strategies.
Key Responsibilities:
Develop product-specific trade strategies and tactics for traditional drug wholesalers, hybrid distributors, independent pharmacies, chain drug, food/drug and other retailers in conjunction with the Director of MA and other internal stakeholders
Develop and execute copay savings programs to maintain patient access, reduce Rx abandonment and maximize patient LOT while supporting annual GTN goals
Develop integrated IBSA Direct program with SPs and internal stakeholders. Track specialty pharmacy performance: Rx abandonment, time-to-fill, PA success rate etc. and communicate to internal stakeholders. Recommend strategies to improve pharmacy and program performance
Manage Cash Voucher and hybrid programs (GoodRx, Cost Plus etc.)
Review wholesaler and distributor inventory levels, service levels, days-on-hand, and other metrics. Recommend actions to optimize wholesaler/distributor performance
Liaise with external and internal partners to design and execute new product launch plans, ensuring that all trade-related launch deliverables are completed on time
Shape, inform and coordinate RFP processes to identify and engage prospective channel partners needed to launch new products
Manage PAP Program
Manage GPO relationships (Premier, Vizient, MHA, etc.)
Manage Fingertip Formulary program including program tracking, training and communication for field sales
Support gross-to-net (GTN) modeling for existing and new products leveraging knowledge of trade channel economics to develop brand WAC pricing and access program recommendations for management consideration
Participate in sales training programs including Initial Sales Training (IST), the IBSA annual sales meeting (NSM) and POA meetings
Strategic Planning & Analysis:
Provide insights and strategic analysis to support current IBSA Portfolio products, future launch brands and business development cases
Support IBSA sales team in understanding business opportunities for current IBSA portfolio and launch brands
Partner with US Commercial Team (Sales, Marketing, Sales Operations) to pull through initiatives that align to the annual Strategic Brand Plans
Qualifications:
Bachelor's degree (4 years B.A., B.S. or equivalent) from an accredited institution. MBA or advanced degree is preferred
Minimum of 4 years' experience in pharmaceutical and/or health care sales
Experience with various healthcare trade channels (retail pharmacies, specialty pharmacies, independent pharmacies, VA/DOD, GPO etc.) and familiarity with various payment models (PBM, DTP, buy-and-bill, Medicare Parts B and D).
Experienced in customer negotiation, financial analysis, and execution/ implementation of contracting activities.
Team player willing to “roll up his/her sleeves” with excellent oral (presentation and communication), written, and interpersonal skills
PC skills required; MUST be proficient in MS Office, including Word and Excel, PowerPoint, Microsoft Teams, Zoom
Other Duties assigned as needed
This role reports to the Head of Market Access & Trade and will require no more than 20% travel. A home office (HQ) presence required an average of 4 days per week.
$112k-160k yearly est. 4d ago
Senior Manager, Contracts
Westchester Medical Center Health Network 4.5
Senior operations manager job in Suffern, NY
The Sr. Manager, Contracts collaborates with internal business personnel with respect to implementing contract terms upon full execution of agreement to facilitate operations, monitor contract term expirations, potential renewals, and anniversary dates.
Responsibilities:
• Responsible for drafting amendments and contracts.
• Answer all incoming telephone calls and inquiries for legal department relating to contracts.
• Assists with drafting physician agreements and clinical services agreements.
• Obtains fair market value analysis assessments and review for market area.
• Report status of current contract statuses and processes to seniormanagement with respect to physician and clinical agreements.
• Creates language standards and rules for existing and new contracts.
• Serves as a liaison between internal and external parties during contract development and negotiation stages.
• Drafts termination letters and breach notices.
• Resolves any existing contract conflicts.
• Acts as a liaison between Legal and Outside Counsel for all physician contracting arrangements.
• Oversees physician payment process relating to: (i) Physician and Mid-levels Professional Development Allowances through Concur Solutions to ensure compliance with contract terms and travel and reimbursement policy; (ii) Medical Directorships; (iii) Physician Employment Agreement; (iv) Physician Services Arrangements; (v) Production Compensation; (vi) Quality Incentive Payments; (vii) Base Salary adjustments; and (viii) any other required contractual Physician payment all in accordance with contract terms.
• Manages Contract Disbursement Coordinator Staff (1) daily for follow up and issuance of physician payments.
• Serves as the go-to person for all physician related payments as it relates to the Western Region.
• Acts as a liaison between WMC Attorneys and SeniorManagement for the Western Region.
• Responsible for maintaining contact with Finance for all contract required and related payments for contractual payment obligations and timeliness.
• Logs in and process all contract requests into contract log.
• Prepares contract word versions and drafting package for every contract to WMC attorney for review.
• Assists with execution of contracts on a daily basis and maintains appropriate contact with all internal departments for status inquiries on contracts.
• Processes all legal invoices for payment and track costs of payments.
• Onboards new employees to Department, as needed.
• Performs other duties as assigned.
Qualifications/Requirements:
Experience: 5 years in contract management or related experience required.
Education: Bachelor's degree required. Master's degree preferred.
$120k-168k yearly est. 22h ago
Assistant Aviation Operations Manager
American Flyers 3.5
Senior operations manager job in Morristown, NJ
Nationally recognized flight school in business for over 80 years seeks Assistant Aviation OperationsManager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant OperationsManager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees.
Qualifications
Must possess superior verbal, written, organizational, and problem solving skills.
Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth.
Requires applicant to be proactive in all aspects of problem solving with a can do attitude.
Flexibility and willingness to relocate as growth opportunity arises required.
Aviation experience preferred.
Benefits
Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses.
Group Medical Insurance Program
401K with company contributions & Life Insurance Program.
Paid vacations and holidays
Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
$58k-87k yearly est. 4d ago
Senior Manager - Medical Affairs (US Field Medical Operations) (Virology and/or Oncology)
Pyramid Consulting, Inc. 4.1
Senior operations manager job in Parsippany-Troy Hills, NJ
Immediate need for a talented SeniorManager - Medical Affairs (US Field Medical Operations) (Virology and/or Oncology). This is a 06 months contract opportunity with long-term potential and is located in Parsippany, NJ OR Foster City, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-96082
Pay Range: $70 - $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Lead strategic planning and operational execution across US Field Medical Affairs
Develop and manage work plans, project milestones, timelines, and resource allocation
Provide meeting management support for national MSL meetings and Medical Affairs leadership meetings
Utilize data analytics and KPIs to identify opportunities to improve Field Medical performance and efficiency
Support execution of field strategies and launch planning where applicable
Support CRM system enhancements, including design, implementation, and operationalization
Facilitate training, onboarding, and development programs for Medical Affairs staff
Prepare executive-level communications, presentations, and leadership updates
Partner cross-functionally while ensuring compliance with regulatory, legal, and Medical Affairs standards
Key Requirements and Technology Experience:
Key skills; Clinical trial site monitoring (SIV, IMV, COV)
GCP / ICH / FDA regulatory compliance
CRO & vendor coordination
Oncology and/or Virology experience strongly preferred
Bachelor's degree required; Master's degree preferred
SeniorManager level: 2 years of Medical Affairs experience
Associate Director level: 5 years of Medical Affairs experience
Mandatory: Prior Field Medical experience
Field Medical experience within Medical Affairs (MSL-facing support required)
Medical Affairs operations, strategic planning, and project management
Oncology and/or Virology therapeutic area experience
Data analytics, KPI tracking, and performance reporting
Cross-functional collaboration and stakeholder management
Meeting management and executive-level communications
Knowledge of compliance, regulatory, and legal frameworks in Medical Affairs
CRM system experience (design, enhancement, or operationalization)
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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$70-85 hourly 3d ago
General Manager- EWR
Global Elite Group 4.3
Senior operations manager job in Newark, NJ
General Manager - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, cargo facilities and strengthen national security through consistent, high-quality operational performance.
Joining Global Elite Group means stepping into a role where your leadership directly strengthens airport safety, enhances operational performance, and supports the integrity of the aviation industry. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply.
Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is seeking a highly skilled General Manager to lead our full aviation security operation at Newark Liberty International Airport (EWR), one of the busiest, most complex international gateways in the country.
The General Manager is responsible for all airline security programs, terminal contract operations, regulatory compliance, and multi-shift security personnel. This leader sets the operational culture for the entire station and ensures the highest standards of safety, service, and accountability.
This is a mission-critical leadership role ideal for someone who thrives in a fast-paced airport environment, excels at managing people and processes, and is committed to delivering best-in-class aviation security services.
Compensation & Benefits:
Salary- $90,000-$100,000
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth
Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners
Key Responsibilities:
Operational Leadership
Oversee all aviation security operations at EWR, including airline, and terminal security
Ensure full compliance with TSA, DHS, CBP, airport authority, and airline security program requirements
Maintain operational readiness of personnel, access control, vehicles, and equipment
Lead management team ensuring daily coordination of staffing, scheduling, deployment, and shift coverage for 24/7 operations
People Management & Talent Development
Lead a team of managers, supervisors, and front-line security officers
Build a strong leadership culture grounded in accountability, professionalism, and mission-driven performance
Guide and provide oversight to the management team in support of hiring, training, performance improvement, and supervisory development
Client and Stakeholder Engagement
Serve as primary point of contact for airline partners, TSA leadership, CBP, terminal partners, and airport authorities
Respond to service disruptions, operational escalations, and audit findings
Participate in security planning meetings, airport exercises, and regulatory inspections
Compliance, Quality Control & Risk Management
Ensure execution of all airport security programs (AOSSP, PCSSP, ACISP, airline-specific requirements)
Lead internal audits, corrective action planning, and continuous compliance improvement
Conduct field inspections, quality checks, and incident investigations
Financial Oversight & Contract Performance
Manage station labor planning, overtime control, and operational efficiency
Ensure that service levels, KPIs, and contract deliverables are consistently met
Oversee accurate timekeeping, payroll processes, and personnel documentation
Required Qualifications:
High school diploma or GED required; Associate or Bachelor's degree preferred.
Valid state security guard license
3-5+ years of management experience in aviation security, airport operations, or TSA-regulated environments
Strong working knowledge of TSA security programs and airport regulatory requirements
Prior leadership experience managing multi-shift operations in a 24/7 environment
Ability to obtain and maintain an MIA SIDA badge with CBP seal
Valid driver's license with clean driving record
Excellent communication, decision-making, and conflict-resolution skills
Experience managing airline and cargo security programs strongly preferred
Bilingual fluency in Spanish and English required due to the operational needs of MIA's workforce, passenger base, and client partners
High-level professionalism, integrity, and ability to lead under pressure
Why Join Us?
Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As a General Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operationsmanagement, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
$90k-100k yearly 4d ago
Director of Customs Brokerage
Intrepidus Talent Solutions
Senior operations manager job in Moonachie, NJ
Department: Operations / Compliance
About the Role
We're looking for an experienced, forward-thinking Director of Customs Brokerage to lead our national brokerage operations and elevate our compliance, efficiency, and client service. In this high-impact leadership role, you'll oversee a skilled team, drive strategic initiatives, and maximize the performance of our core operating platform, CargoWise.
If you're a licensed U.S. Customs Broker who loves optimizing systems, developing teams, and creating best-in-class brokerage processes, this is an opportunity to shape the future of our organization.
What You'll Lead
Leadership & Strategy
Lead licensed brokers, entry writers, and compliance professionals.
Build and execute strategies that improve compliance, operational efficiency, and profitability.
Partner with senior leadership to support company growth and client needs.
Regulatory Compliance
Ensure full compliance with CBP and PGA regulations.
Maintain the company's Customs Brokerage license and compliance programs.
Stay ahead of regulatory changes and update teams and clients accordingly.
Oversee audits, recordkeeping, and reporting.
Operational Excellence
Direct accurate and timely import/export entry processing through CargoWise.
Optimize workflows, automation, and data visibility using CargoWise tools.
Identify and implement process improvements across operations.
Monitor KPIs for clearance speed, accuracy, and service quality.
Client Partnership
Serve as a trusted expert for clients on compliance, HTS classification, and brokerage procedures.
Support sales and account teams in growing brokerage business.
Lead smooth client onboarding within CargoWise and ensure ongoing system accuracy.
Build strong, long-term relationships through proactive, reliable service.
Team Development
Recruit, train, and mentor a high-performing brokerage team.
Foster a culture centered on compliance, integrity, and continuous improvement.
Ensure ongoing training on regulatory updates and CargoWise best practices.
What You Bring
Education & Licensing
Bachelor's degree in Supply Chain, International Business, or related field.
Active U.S. Customs Broker License (required).
CCS, CES, or CUSECO certifications a plus.
Experience
10+ years in customs brokerage, import/export compliance, or logistics.
5+ years in seniormanagement or director-level leadership.
Hands-on CargoWise expertise-configuration, automation, reporting (required).
Proven success managing high-volume brokerage operations.
Skills
Expert knowledge of U.S. import/export regulations, HTS, valuation, and PGA rules.
Strong analytical, problem-solving, and leadership abilities.
Excellent communication and client-facing skills.
Ability to balance compliance with operational efficiency and business strategy.
$125k-175k yearly est. 39d ago
Manager of Banking Operations and Administration
Heritage Financial Credit Union 4.4
Senior operations manager job in Newburgh, NY
Join us in shaping the future of Banking Operations… Are you currently a leader in a deposit operations role in financial services or banking looking to bring your experience and expertise to truly shape how our Credit Union runs? If so, consider applying for our newly created role.
As the Manager of Banking Operations & Administration, you'll have the opportunity to sit at the center of operational strategy and strengthen core processes, improve workflows, and ensure the systems and teams behind the scenes operate seamlessly to support both branch and digital banking.
This is an ideal next step for a deposit operations leader who thrives on problem-solving, process optimization, and continuous improvement. You'll lead and develop a high-performing team, partner across departments, manage vendor relationships, and drive efficiencies that make banking easier for employees and members alike. Your deep understanding of financial institution operations will directly influence how we scale, modernize, and deliver exceptional service every day.
Here's a little about us:
Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do.
We believe in:
* Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community.
* Excellence: We strive to provide our members with the best possible service.
* Teamwork: We believe that we can achieve more together than we can alone.
* Respect: We treat each other with dignity and respect.
* Community: We are committed to giving back to the communities we serve.
If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community.
POSITION PURPOSE
The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization.
By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction.
In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union.
What's in it for you?
Salary: $73,000 - $91,000 per year (depending on experience)
Benefits:
* Incentives and Merit Increases
* Paid Time Off & Paid Federal Holidays
* Medical, Dental, Vision & Life Insurance
* Employee Assistance Program
* Flexible Spending Accounts/HSA
* 401(k) with Employer Match
* Educational Assistance
* Paid Time to Volunteer
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies.
2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers.
3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing.
4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise.
5. Manage workflows for all departmental functions, including those within the core and ancillary application environments.
6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members.
7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery.
8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence.
9. Contribute to the development and implementation of credit union-wide goals and strategic objectives.
10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities.
11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction.
12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership.
13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets.
14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team.
15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives.
16. Allocate resources effectively to meet operational and member service demands.
17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements.
18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions.
19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention.
20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards.
21. Promote credit union products and services where appropriate, supporting overall member engagement and growth.
22. Demonstrate and model behaviors aligned with the organization's Core Competencies.
23. Perform other related duties and responsibilities as assigned.
Requirements
Required Knowledge:
Thorough knowledge of banking and regulation principles.
This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments)
Education/Certification:
Bachelor's degree in Business preferred plus three to five years experience of deposit operationsmanagement within a financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role.
Experience Required:
Intermediate to advanced level Microsoft Excel/Word
Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement.
Experience with COCC operating system preferred not required
Skills/Abilities:
Ability to project a professional appearance and positive attitude at all times.
Excellent project management, leadership, written and verbal communication and analytical skills.
Salary Description
$73,000 - $91,000 per year depending on experience
$73k-91k yearly 44d ago
Director of Customer Agencies
Clinicmind
Senior operations manager job in Jersey City, NJ
ClinicMind is a leading healthcare SaaS platform that helps providers improve their practice financial performance, drive sustainable growth, and enhance patient care with integrated EHR, RCM, and Patient Engagement automation and excellent service solutions.
About the Role
We're looking for a hands-on entrepreneurial leader to launch our Client Agency Partner Program - a model that turns our most successful clients into certified growth partners who scale their impact across other clinics.
This role sits at the intersection of Customer Success, Partner Enablement, and Growth Strategy. You'll own the strategy that converts client outcomes into monetizable opportunities, expanding ClinicMind's ARR and brand credibility through real success stories.
What You'll Do
Client-to-Partner Growth
Identify top-performing ClinicMind clients and invite them into the Agency Partner Program.
Build scalable partner onboarding and enablement systems: certification, templates, marketing kits, and go-to-market support.
Develop monetization models (licensing, revenue share, managed services, partner bonuses).
Oversee partner governance, performance tracking, and delivery quality.
Scale the ecosystem to grow recurring revenue through client-led expansion.
Customer Success & Social Proof
Lead G2, Capterra, and review-driven growth campaigns to boost market visibility.
Launch Customer Success Celebration initiatives
Convert outcomes into verified reviews and success stories.
What We're Looking For
5+ years in Customer Success, Partner Management, or SaaS Growth (GoHighLevel experience a plus).
Experience building scalable partner programs or ecosystem revenue models.
Excellent relationship management, communication, and operational design skills.
Entrepreneurial mindset with a proven ability to build systems from the ground up.
Key KPIs:
ARR from partner channels
#1 Ratings on G2 and Capterra in all the relevant ClinicMind Platform categories
Must Have
Must have stable internet connection minimum of 25 MBPS
Must have a mobile data plan as a backup
Must be comfortable working the US business hours (EST)
Must own a PC or laptop with at least 16 GB of memory
Why Join ClinicMind
You'll be building one of the most transformative growth engines in healthcare tech - where client outcomes become the foundation of expansion. If you're energized by building, scaling, and celebrating success stories that drive real impact, we want to hear from you.
Apply now and help shape the next chapter of ClinicMind's growth.
Director, Commercial Manufacturing Operations
Experience level: Director Experience required: 8 Years Education level: Bachelor's degree Job function: Production Industry: Biotechnology Compensation: $161,000 - $180,000 1
Visa : Only US citizens and Greencard holders
OVERVIEW:
The Director, Commercial Manufacturing Operations is responsible for managing day-to-day operations of the department to ensure timely delivery of client-sponsored projects. Incumbent is a change agent responsible to interact with clients, provide strong technical leadership and collaborate effectively across groups within the organization.
The incumbent is responsible for leading the organization into a data driven, team-oriented culture that embraces continuous improvement and drives quality, supply, and financial performance of the Commercial Operations team.
This managerial role provides leadership on the GMP and non-GMP facility environments and contributes to management goals and improvements.
RESPONSIBILITIES:
Responsible for developing and adhering to Operations resource models, input into the development of prospective / existing client proposals, Manufacturing Service Agreement (MSA) and Scope of Work (SOW). Execute agreements ensuring both client expectations are met and agreed upon for the profitability and success of the project
Member of Site Leadership Team. Provide comprehensive formal and informal leadership to promote a positive work environment and communicate overall business expectations
Ensures safe, quality, and timely manufacturing of biopharmaceutical products for pre-clinical, clinical, and commercial use
Lead all aspects of the Production Planning for the site
Ensures that all production operations are controlled and executed within GMP regulatory guidelines
Develop and implement facilities policies and practices (SOPs)
Deliver departmental goals and objectives based on compliance, milestones, and revenue targets
Accountable for the tracking, trending, and improvement of the Operations KPIs, driven by cost-effective and efficient output of client's products
Provide strategic direction and set objectives to meet financial and operational requirements that are aligned with Site and Regional targets
Work directly with internal and external stakeholders on projects of existing and prospective clients to ensure appropriate capacity, improve quality, adequate sourcing of critical deliverables
Work directly with Quality Assurance, Quality Control, MSAT, Project and Account Management and Manufacturing Support groups to ensure smooth tech transfer of client-sponsored projects
Quality Mindset:
Works with Quality organization to set the standard for a quality mindset within the Operations organization. Ensures accountability to the quality culture fostered at the site
Ensure all processes and procedures related to Operations are in full accordance with GxP, CFR, site quality systems, company policies and promote a culture of quality, compliance, and excellence
Set expectations for operation excellence and Right First Time (RFT) execution
Ensure staff is trained and qualified in GxP regulations and all SOPs related to performance of duties through training programs; create and monitor training curricula
Represent Operations during audits and visits.
Ensures Operations area is kept in a cGMP state through coordination of preventive maintenance and cleaning activities with the Facilities department
Leadership Excellence
Provides leadership to direct reports and Commercial Operations team by performing the following: leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best
Drive education and execution of company mission and vision within the Operations
Lead by example and emulate the company's core leadership values
Lead a High-Performance Team culture within the Operations Leadership team.
Ensure staff has the proper training, skill set, and personal development opportunities to assure their ability to carry out assigned tasks in compliance with Minaris procedures and policy as well as local, federal, and global regulations and industry standards.
Lead a learning environment whereby team members are enabled to increase their skills and contributions to the Operations KPIs.
Collaborate within the organization to manage the interface between cross-functional teams to align the functional strategy with the site and regional goals
Provide comprehensive formal and informal leadership to promote a positive work environment and communicate overall business expectations
Provide direction and leadership for change management initiatives
Enable teams through mentoring and coaching
Financial Stewardship
Responsible for achieving of financial goals for the site/facility
Recommends and manage capital requirements to maximize financial returns
Actively involved with Sales and Account Management teams
Responsible for productivity and staffing that is appropriate to achieve regional/site/facility fiscal g goals
Monitor compliance to project budgets
Maintain and support client satisfaction at a level that ensures account retention
Develop a mechanism to capture and track benefits/savings associated with operational improvement initiatives
Monitor business and project activity to assure organizational improvement efficiency gains and cost savings
Identify areas of fiscal waste; develop mitigation strategies
QUALIFICATIONS:
Bachelor's degree or higher in relevant life science discipline
8-10+ years' direct experience working in a GMP regulated facility in the pharmaceutical or biotech commercial manufacturing environment is a must
2+ years' experience working in cell processing, cell culture, cell analytics, and related GMP technologies, preferably for the manufacture of cell therapy products; Hands on experience with autologous and/or allogeneic cell therapy manufacturing processes is preferred
Significant knowledge and understanding of CDMO operations and ability to work effectively and collaboratively with our partners
Experience in strategic planning, process improvement, project execution, and data/business analytics
Ability to provide technical solutions to a variety of technical challenges of low complexity scope and the ability to suggest improvements and adaptations to methodologies, processes, and products
Detailed knowledge of manufacturing technology, industry trends and requirements associated with the introduction of new equipment, systems, and processes into a manufacturing setting
Excellent oral and written communication skills including proven track record in meeting facilitation, training and presentation
Demonstrated success initiating change and influencing at all levels
Comprehensive understanding and extensive practical experience with GMP quality systems and procedures
Ability to adapt and evolve quickly in an ever changing and dynamic environment
Self-motivated and able to collaborate well cross-functionally with other department managers and personnel
Self-awareness, integrity, authenticity, and a growth mindset; Willingness to accept temporary responsibilities and assignments outside of this job description
Competencies/Candidate Profile
The ideal candidate is seasoned and well versed in GMP facility operationsmanagement within the biotech or pharmaceutical industries
Collaborates with other team members and demonstrates outstanding interpersonal skills; Ability to effectively interface with peer groups in the site and work collaboratively to achieve site goals
An innovative, motivated, and independent leader with proven ability to work cross-functionally and drive accountability, proactive problem-solving skills
Demonstrated ability to work creatively and effectively in a fast-paced CDMO environment
Demonstrated leadership abilities, and the ability to work in a matrixed and collaborative environment; Ability to lead through influence
Strong business acumen to handle internal and external stakeholders
Ability to think strategically and act tactically (detail-oriented)
Strong interpersonal, communication, and analytical skills, capable of producing executive-ready presentations with little guidance
Comfortable translating ambiguous direction and high-level goals into actionable projects/initiatives
Bias for action and solutions; Ability to partner with leadership, managers, and process owners to execute on cross-functional goals
Recognized skills for ability to develop efficient operations with robust processes and implementation of operational KPIs focused on Right First Time and On-time delivery.
Strong attention to detail while having the ability to work simultaneously on multiple priorities
Demonstrated customer (internal and external) interaction skills
Excellent skills using Microsoft Office Suite
Supervisory Responsibility:
Manufacturing Managers
Supervisors
Manufacturing Associates/Leads
Aseptic Sanitizers
Minimum Required Training:
N/A
Working Environment:
Must have the ability to work in a team-oriented environment and with clients
May be exposed to infectious diseases transmittable through human blood, tissues, or bodily fluids
Ability to be comfortable in a clean room environment
Must utilize proper personal protective equipment (PPE)
Must be able to handle the standard/moderate noise of the manufacturing facility
Some extended hours as required to meet deadlines and other team commitments
Must be able to work during the weekend, holidays and as required by the company
May be required to travel to other sites
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Occasionally personal protective equipment may be required including lab coat, latex gloves, safety glasses and/or respirator.
Direct reports:
OperationsManagers
Manufacturing Associates
Lead Manufacturing Associates
Aseptic Sanitizers
Schedule:
M-F, Day Shift
$161k-180k yearly 60d+ ago
Associate Director Manufacturing Operations
Lynkx Staffing LLC
Senior operations manager job in Saddle Brook, NJ
Job DescriptionAssociate Director, Manufacturing OperationsAllendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices industries in New Jersey. The Associate Director, Manufacturing Operations is responsible for efficient utilization of Operations resources to meet customer demand. This role will be responsible for maintaining and overseeing the site Operations scheduling and training capacities for a time period looking ahead to the next 3-6 months. The Associate Director, Manufacturing Operations will understand upcoming needs and constraints and help drive strategy accordingly. This includes the management of all Operations scheduling, training and compliance resources. The Associate Director, Manufacturing Operations is also responsible for assessing the needs of the company to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible. This role will also drive individual and team development to ensure a prepared and empowered workforce to become the provider of choice for the industry.
Meeting client process demands through planning, scheduling, manufacture and delivery of clinical cell therapy products according to established procedures, regulations and contracts
Looking out 3-6 months to ensure capacity and availability of resources (room/equipment/staff) to perform clinical manufacture for processing needs
Manages all training and compliance activities in the Operations organization
Responsible for creating, enforcing and measuring Operator training schedules in order to ensure that all production schedules can be carried out
Creates and maintains a process to ensure that personnel schedules are being accurately and fairly assigned to all Associates
Supporting and driving special long-term projects and identified and assigned by the PPU Head
Responsible for creating maintaining and communicating all Operations based KPI's
Ensuring department staff compliance with corporate and site-specific HR policies, safety, and business policies and practices
Approving job specific curriculum for the training and professional development of department staff
Responsible for streamlining the batch record review process
Responsible to understand the profit and loss for the PPU's as well as all related documentation, and how these items impact Operations
Driving continuous improvement
Liaison with support groups for short- and medium-term needs - Supply Chain, Training, Quality Systems, Quality Assurance, Quality Control, and others
Set team expectations and goals and assists in delivering the business direction for the PPU
Aligning departmental goals, processes and resource allocation with the organizational strategy
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Direct reports: Associate Manager Training, Associate Manager, Compliance, Scheduling Associate, Quality Engineer Associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
REQUIREMENTS
Bachelor's degree (i.e. Biology, Biotechnology, Bioengineering, Chemical Engineering).
5-10 years of cGMP environment, aseptic processing, mammalian cell culture, monoclonal antibody, cell processing, cryopreservation or similar experience.
5-10 years of leadership experience or equivalent combination of experience.
Deep Understanding of cGMP and cGLP
Working knowledge of financial operations and budget development
Relevant IT skills (able to work with Microsoft Office and corporate scheduling system)
Competencies/Candidate Profile
Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment
Flexible and able to adapt to company growth and evolving responsibilities
Accountability, integrity, and strong dedication to regulatory compliance
Strong business and personnel management acumen
Strong emotional intelligence
Ability to think strategically and tactically (detail-oriented)
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Drive to create and maintain order in a fluid, technically complex environment
Continuous improvement mindset
Ability to multi-task is essential
Must have the ability to work in a team-oriented environment and with clients
Must utilize proper personal protective equipment (PPE) when handling all human specimens, gases, corrosive chemicals, and liquid nitrogen.
Environment requires gowning, hair net, safety glasses, gloves, and foot coverings.Must be capable of moving, sitting, stretching, stooping, using hands and fingers, reaching with hands and arms, talking and exchanging information, and vision sufficient to read materials.Duties, responsibilities, and activities may change at any time with or without notice
$122k-171k yearly est. 16d ago
Manufacturing Operations Director
Supreme Talent
Senior operations manager job in Teaneck, NJ
Our client, a leading flexible poly packaging manufacturing company is seeking a diligent and detail-oriented Manufacturing Operations Director with extensive experience in overseeing the production processes and managing teams.
The ideal candidate will be responsible for ensuring efficient operations within the manufacturing plant, overseeing team performance, optimizing production processes, and ensuring adherence to quality control standards.
Responsibilities:
Manage and lead a team of production staff, including hiring, training, and performance management to ensure a cohesive and efficient workforce.
Develop and implement streamlined processes and procedures to optimize production efficiency and minimize downtime.
Coordinate production schedules, ensuring timely delivery of products while maximizing resource utilization.
Ensure compliance with all safety regulations, company policies, and industry standards to maintain a safe and productive work environment.
Plan and schedule production activities to meet customer demands and delivery deadlines.
Monitor and maintain machinery and equipment to minimize downtime and ensure optimal performance.
Implement quality control measures to uphold product quality standards and meet customer expectations.
Identify opportunities for process improvements and implement solutions to enhance productivity and efficiency.
Qualifications:
8+ years of experience in a flexible poly manufacturing environment, with at least 5 years in a managerial or supervisory role.
Strong leadership skills with the ability to motivate and inspire teams to achieve goals.
Excellent organizational and problem-solving abilities to effectively manage production processes and resolve issues as they arise.
Proficiency in production scheduling software and other relevant tools.
In-depth knowledge of manufacturing processes and best practices.
Solid understanding of safety regulations and compliance requirements.
Effective communication skills, both verbal and written, to liaise with cross-functional teams and stakeholders.
Location: Teaneck, NJ
Salary: $200K
$200k yearly 60d+ ago
Multi-Site Operations Manager
Human Hire
Senior operations manager job in Ridgewood, NJ
HumanHire is partnering with a rapidly growing multi-site dental group in Northern New Jersey to find a Front Office OperationsManager! Salary: $80K-$85K + quarterly bonus Schedule: Full-time | On-site, 5 days/week (travel between offices)
This role oversees front-office operations across several practices, managing a team of Office Managers while partnering closely with billing, physicians, call center, and training teams. The ideal candidate is hands-on, organized, and thrives in a fast-paced, patient-focused environment.
Key Highlights:
Lead and mentor Office Managers across multiple locations
Partner with billing, call center, and providers to streamline operations
Oversee scheduling, collections, and patient satisfaction metrics
Support new hire training and onboarding
Ensure consistency in policies, procedures, and patient experience
Qualifications:
5+ years of dental or medical front-office leadership
2+ years multi-site management experience preferred
Strong knowledge of dental billing & scheduling systems
In-field leadership-must be comfortable traveling between sites
If you're ready to take the next step in your dental management career, apply today to connect with HumanHire!
How much does a senior operations manager earn in Suffern, NY?
The average senior operations manager in Suffern, NY earns between $98,000 and $190,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Suffern, NY
$136,000
What are the biggest employers of Senior Operations Managers in Suffern, NY?
The biggest employers of Senior Operations Managers in Suffern, NY are: