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Senior patient service representative part time jobs

- 94 jobs
  • Lead Janitorial Service Representative

    G Brands 4.5company rating

    Columbus, OH

    Job Description 5:30 pm - 10:30 pm Monday through Friday This position is responsible for providing quality customer service to clients by maintaining the cleanliness of the building and Vehicles in which they are assigned to work by performing various cleaning duties. Essential Functions and Responsibilities: Restrooms: Cleans and disinfects sinks, counter tops, toilets, mirrors, floors, and other surfaces as appropriate in facility restrooms. Polishes metalwork such a s fixtures and fittings. Replenishes bathroom supplies such as toilet tissue, paper towels, soap, and other items as the facility requires. Kitchenette/Break room: cleans and disinfects sinks, counter tops, tables, floors, chairs, refrigerator, and other appliances as appropriate. Replenishes break room supplies as appropriate such as hand soap and paper towels. Floors: sweeps, mops, and/or vacuums facility floors using equipment such as brooms, mops, and vacuum cleaners. Floors may be rugs, carpets, wood, laminate, cement, ceramic, etc. Remove all debris. Other floor work such as scrubbing, steam cleaning, shampooing, waxing, and polishing may be required. Furniture/Equipment: Dusts, cleans, and/or polishes furniture such as desks, shelves, bookcases, partitions, and the like as required by the facility. Upholstered furniture may require the use of a vacuum cleaner. Remove dust and cobwebs from walls, door, and window sills. Windows/Glass: cleans and removes smudges from windows, mirrors, and glass. Trash: Empties wastebaskets, trash receptacles, and recyclables and transports to proper disposal area. Notifies appropriate personnel as supplies and equipment are needed for cleaning duties. Performs other related duties as assigned. Education/Experience: A high-school diploma or General Education Degree is preferred but not required. At least one year of experience in the janitorial or related field of work is preferred but not required. Certifications/Licenses: A valid Ohio Drivers' License is preferred but not required. Physical Demands: While performing the duties of this job, the employee is frequently or regularly required to walk; stand; stoop; kneel; crawl; bend; climb; use arms and hands to finger, handle, reach over head, feel, or grasp objects, tools, or controls; push and pull; frequently lift and/or move up to 25lbs; Vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: While performing the duties of this position, the employee is exposed to weather conditions prevalent at the time. Some jobs require an employee to be exposed to unpleasant and noxious fumes and odors. Some jobs require an employee to hazardous work environments. Some jobs require an employee to work where there is a significant chance of injury. This job requires the use of personal protective equipment(PPE) including eye, face, foot, hand, and head as required by the particular task or job assignment. Equal Opportunity Employer Job Type: Part-time Benefits: 401(k) Dental insurance Paid time off Vision insurance Work Location: In person
    $27k-45k yearly est. 8d ago
  • Service Representative-2nd Shift

    Labcorp 4.5company rating

    Columbus, OH

    LabCorp is seeking a Service Representative/Courier to join our team in Macon, GA area. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here OPTIONAL: Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use. If you choose to use the company vehicle for personal use all gas, tolls and maintenance are covered by the company. Work Location : Columbus, GA Work Schedule: Monday-Friday 2:00pm-8:00pm ( no lunch break no weekends) Requirements: * Must have a Valid Driver's License and clean driving record * Must be at least 21 years' old * Previous driver/courier experience is preferred * Customer service experience is a plus * Very punctual with strong time management skills * Strong attention to detail and organizational skills * Ability to problem solve customer issues * Able to lift up to 50 lbs. Job Duties/Responsibilities: * Load all necessary suppliers needed for the daily pickups * Complete daily pick-up schedule in a timely manner * Deliver all daily picks to your branch at the end of your shift * Handle all specimens and lab samples in a safe and efficient manner * Safely operate company vehicle and obey all traffic laws * Utilize handheld electronic devices to manage daily picks up * Work directly with the dispatcher for additional pick-ups as needed * Evaluate traffic patterns, alternative routes and weather conditions as needed If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $28k-35k yearly est. Auto-Apply 2d ago
  • Enrollment Services Representative

    Cuyahoga Community College (Tri-C 3.9company rating

    Warrensville Heights, OH

    Department: Enrollment Center Reports To: INT Director Enrollment Center Recruitment Type: External/Internal Employment Type: Part-Time Support Staff Union Work Schedule: Monday - Friday 10 am - 2 pm Occasional Saturdays during peak time Number of Openings: 1 Job Description: SUMMARY: Provides first-level enrollment servicessupport in the following areas:admissions, registration, cashiering/payment of student fees, financial aid, scholarships and responds to requests for general information with a commitment to student customersatisfaction, quality and accuracy. Performs related enrollment service functions that support office operations. Provides appropriate referrals to other serviceareas, and provides telephone and on-line servicesupport for the campus and the college. DUTIES AND RESPONSIBILITIES: * Duties and responsibilities include but are not limited to: * Assists in processing academic records * Greets visitors, responds to inquiries from current and prospective students, provides information, makes appropriate referrals, and schedules appointment as appropriate * Assists current and prospective students with information inquiries and registration processing, both in-person, on-line and over the telephone * Assists students with completing necessary forms; validates forms for accuracy; process as required * Accesses, inputs, and retrieves data from BANNER and other data systems. * Maintains files and records; utilizes scanning technology to update electronic files. * Accepts, checks completeness and accuracy, processes, and updates student information and documents in college-wide databases and systems * Answers questions and assist with Financial Assistance application (FAFSA} completion, explains the funds disbursement procedures, reviews the student's tracking and award status * Provides scholarship and student loan information * Answers questions regarding status of Standards of Academic Progress * Receives Emergency Funds requests * Reviews High School/GED/Ability-To-Benefit documents and updates student information system accordingly * Accepts Selective Service Information * Informs student of academic status and accepts appeal for readmission * Processes registration payments, payment for services, sales, fines and items to be held for safe keeping * Rotates between in person and electronic customer service duties * Reconciles Banner sessions and prepares bank deposits including balancing cash drawer within specified procedural limits * Processes My Tri-C Card requests, authorization forms, and transactions related to the card program * Answers questions relating to student accounts, transactions, book authorizations, collections, and other information as requested. * Acquires knowledge of, understands, and adheres to applicable federal, state, and local laws, regulatory requirements, and College policies and procedures * Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction. * Performs other related duties as assigned QUALIFICATIONS: Required * Associate Degree * Two (2) years of equivalent full-time clerical experience in an office environment. * One (1) year of equivalent full-time experience in student services in an educational setting. * Experience with an integrated student software system * Skills with keyboarding, basic grammar and math, standard level word processing (MS Word) and standard level spreadsheet applications (MS Excel) * Ability to understand and utilize Third Party software for student transactions, i.e.,Sally Mae, Bosscars, BlackBoard * Ability to exercise good judgment and discretion in the performance of regular work. * Excellent written, verbal and interpersonal communication skills * Excellent student customer service skills and proven ability to develop and sustain productive customer relationships. * Ability to be professional in interaction with internal and external customers at all times in person, on line and over the telephone. * Ability to perform detailed work with a high degree of accuracy and attention to detail * Ability to handle multiple tasks and effectively prioritize work. * Sensitivity to appropriately respond to the needs of a diverse population. Preferred * Bachelor's Degree * Five years direct student services work experience at a higher education institution * Knowledge and experience with Banner student information and related student transaction systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Must be able to occasionally lift up to 25 pounds unassisted. Must be able to regularly stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, crouch.Must be able to frequently talk or hear. Must be able to work in a fast pace environment with a moderatenoise level. Disclaimer: This description Is a general statement of required major duties and responsibilities performed on a regular and continuous basis.It does not exclude other duties as assigned and does not prescribe or restrict the tasks that may be assigned. Special Note: This is a Part-time (1199/SEIU) Bargaining Unit Position, Grade 07. Part-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions. Target Hiring Rate: Minimum salary $19.82/hour Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $19.8 hourly 60d+ ago
  • Social Work Patient Care Coordinator - 498081

    Utoledo Current Employee

    Toledo, OH

    Title: Social Work Patient Care Coordinator Department Org: Outcome Management Outpatient - 114160 Employee Classification: B6 - Unclass Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 0800 End Time: 1630 Posted Salary: $27.98 - $33.32 Float: True Rotate: True On Call: True Travel: False Weekend/Holiday: True Job Description: General Summary • Responsible for improving the quality of patient care as a member of the multidisciplinary patient care team and responsible for identifying and facilitating the social work service needs of patients and families in the acute care and outpatient populations, including psycho-social assessment, information and referrals, high risk screening, crisis interventions, resolutions and early discharge planning. • Facilitates the discharge planning process throughout the patient's continuum, functions to promote optimal clinical, financial, and satisfactory patient outcomes. • Demonstrates professional interpersonal skills and effectively communicates with patients, families, physicians, other members of the patient care team, and representatives from the community. • Support change, challenge current health care delivery models and advocate for more efficient methods for the delivery of social work services. • Provide medical specialty care coordination as assigned. • Provide coverage of other Clinic Areas as assigned. Minimum Qualifications: Qualifications/Knowledge, Skills & Abilities (Indicate minimum required to qualify or perform this job.) • State of Ohio, Licensed Social Worker (LSW) required. • Master's Degree in Social Work required. • Licensed Independent Social Worker preferred (LISW). • Previous social work experience in a health care setting required. • Competent in computer skills (Word, Excel, Internet and e-mail) required. • Excellent written and verbal communication skills required. • Must possess a high level of integrity in dealing with confidential data. • Flexibility in daily assignment as needed. • Adherence to principles of infection control as defined by risk assessment of the job. • Weekend/holiday rotation. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $28-33.3 hourly 60d+ ago
  • Dental Practice Patient Coordinator

    Ridge Road Family Dentistry

    Cleveland, OH

    Job Description Are you an experienced dental professional with a passion for patient care and administrative excellence? Ridge Road Family Dentistry in Parma, OH is looking for a Dental Practice Patient Coordinator to become an integral part of our team full-time. If you have experience with scheduling, insurance claim processing, and treatment planning-and you know your way around Eaglesoft-we want to hear from you! We are offering this position competitive pay of $25 - $37 an hour (based on experience), a signing bonus, and great benefits such as PTO and a 401(k)! Join us and be part of a team that values professionalism, cutting-edge technology, and a results-driven approach to patient care. WHAT IS RIDGE ROAD FAMILY DENTISTRY ALL ABOUT? At Ridge Road Family Dentistry, we pride ourselves on being a private, well-established dental practice in Parma. Our team is built on trust, and we are passionate about providing exceptional care with a focus on patient comfort and satisfaction. We are a cutting-edge practice that uses the latest technology to deliver the best results for our patients. We have a strong commitment to professionalism, teamwork, and growth-values that are at the heart of everything we do. Our company culture is authentic, results-driven, and grounded in building lasting relationships. We believe in taking care of our team as much as we take care of our patients, offering a supportive and collaborative environment where everyone has a chance to grow. We hope you'll join us! WHAT THIS ROLE LOOKS LIKE As our Dental Practice Patient Coordinator, your day begins by ensuring our patient schedule is running smoothly. You confirm appointments, assist with treatment planning, and navigate insurance claim processing to ensure everything is in order. Throughout the day, you interact with patients, providing them with the information they need, answering questions, and guiding them through the office's processes. Using Eaglesoft software, you will keep patient records up-to-date and support the office's day-to-day operations, all while maintaining a positive, organized environment for both patients and team members. WHAT WE NEED FROM YOU AS OUR DENTAL PRACTICE PATIENT COORDINATOR 2+ years of experience in a dental office setting Proficiency in scheduling, insurance claims processing, and treatment planning is preferred but not required. Prior experience in a patient coordinator role and with Eaglesoft software or similar systems is also a plus! Our ideal candidate would have strong organizational skills, exceptional attention to detail, and excellent communication abilities, all while maintaining a patient-first attitude. WORK SCHEDULE Monday, Tuesday, and Thursday from 9:00 AM to 6:00 PM Wednesday from 10:30 AM to 5:00 PM Every other Saturday from 8 AM to 2 PM Closed Fridays! If you're excited about the opportunity to join an administrative team that values trust, innovation, and growth, we want to hear from you! Applying for this administrative role is quick and easy-our initial mobile-friendly application takes just 3 minutes. Don't miss out on the chance to grow your career in a practice that truly cares about its patients and employees alike! Apply to join Ridge Road Family Dentistry today! Job Posted by ApplicantPro
    $25-37 hourly 2d ago
  • Patient Care Coordinator - Part Time- Fairfield clinic

    Upstream Rehabilitation Inc.

    Fairfield, OH

    Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Part time Patient Care Coordinator to join our team in Fairfield, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. * Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $24k-38k yearly est. 4d ago
  • Patient Registration Rep

    Ohiohealth 4.3company rating

    Marion, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Part time Casual postion at Marion General Hospital variable hours. This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Variable **Scheduled Weekly Hours :** As Needed **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-33k yearly est. 11d ago
  • Patient Access Specialist

    Northeast Ohio Neighborhood 3.8company rating

    Cleveland, OH

    Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process. Education: High School Graduate or equivalent; Successful completion of advanced training when available. Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems. Full-Time Work Schedule Hours Day Shift: 8:30 A.M. to 5:30 P.M. Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M. Part-Time Work Schedule Hours Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Patient Access Representative (Emergency) - Part Time - 2nd Shift

    Wilson Health 3.7company rating

    Sidney, OH

    Wilson Health is looking for a Patient Access Specialist (Emergency dept.) for our hospital campus located in Sidney, Ohio (North Dayton, Ohio area). Key Perks and Benefits: * Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan. * Generous paid time off program beginning day one * Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental, Prescription, and Vision Insurance- Eligible for coverage the first of the month after date of hire. * H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses * Company Paid Life, Short Term and Long-Term Disability Insurance * Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance * Industry leading retirement plan- employer contributions begin day one, no waiting period for participation * Tuition Assistance Program Who We Are: At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally recognized leader of innovative, collaborative community health. Employment Status: Part Time Shift: 2nd Shift (3pm-11pm) Working Hours: 20 hours weekly (40 hours bi-weekly), Every other weekend and holiday. Position Reports to: Director of Patient Access and Medical Records SUMMARY: Under the direction of the Director of Patient Access arranges for the efficient and orderly registration of outpatients. Ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Schedules and pre-registers all scheduled outpatients for participating departments. Provides telecommunication to and from departments and physicians' offices. Answers questions about testing from offices and patients or refers to appropriate source. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Registers and interviews patient or patient's representative to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill and other demographic and financial information deemed necessary to complete patient record. * Answers telephone, schedules appointment(s) for outpatient testing and pre-registers patient for same in an accurate and efficient manner. * Maintains proper phone etiquette and responds to all inquiries or routes call to the appropriate area. * Appointments scheduled per department guidelines and policy. * Enters pre-registration information in the HIS system on scheduled appointments in an accurate manner per department policy. * Enters patient information into computer and routes printed copies to designated department. * Prepares ID bracelets for Same Day Surgery patients and routes appropriately. * Obtains necessary signatures of consent from the patient/representative and explains patient's rights to the patient/representative. * Reviews computer print outs for correct information, separates and distributes copies to appropriate departments. * Maintains files and keeps forms current. * Effectively present information and respond to questions from managers, staff members, patient, patient's family, and the general public. These would include the pediatric client, the adolescent client, the young-middle aged client, and the geriatric client. * Demonstrates a comprehensive knowledge in changing government regulations. Must maintain local and national medical review policies and precertification of outpatients. Will screen diagnosis on patients with Medicare Health Insurance for procedures that have LMRP's in place and request additional information from Dr. offices as needed or present patient with an Advanced Beneficiary Notice if needed for non-compliant diagnosis. * Additional responsibilities may be required for lead roles such as providing recommendations for process improvement and maintaining quality aspects within Patient Access. * Aware of the functions within the scope of the hospital policy/procedure. * Aware of and responds to Disaster/Fire Plan per policy. * Maintains patient confidentiality at all times. * Performs other duties within scope of responsibility as assigned EDUCATION and/or EXPERIENCE: * High School diploma or general education degree (GED) * 3 months of similar Registration experience preferred or must have great customer service skills in previous roles * Epic charting experience preferred Mission & Vision & Values: * Improve the health and wellness of the community by delivering compassionate, quality care. * Be a trusted, nationally recognized leader of innovative, collaborative, community health. * A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence. EOE (Equal Opportunity Employer)
    $28k-35k yearly est. 7d ago
  • Patient Access Representative - Weekends Only

    Uhhospitals

    Parma, OH

    Patient Access Representative - Weekends Only - (25000BS8) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)2+ years Customer Service or Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-ParmaWork Locations: 7007 Powers Blvd 7007 Powers Blvd Parma 44129Job: Administrative SupportOrganization: UHHS_Care_ConnectionsSchedule: Part-time Employee Status: Regular - ShiftWeekends OnlyJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Dec 11, 2025, 4:47:05 PM
    $29k-37k yearly est. Auto-Apply 5h ago
  • Hospital Client Service Representative

    Tipp City Veterinary Hospital

    Ohio

    Client Service Representative Tipp City Veterinary Hospital is seeking part-time or full-time Client Service Representatives to join our award-winning AAHA-accredited practice in Tipp City, Ohio. This opening is an excellent opportunity to join a well-established practice that's continuing to grow (91 team members strong). Every team member at TCVH takes pride in the care that we give to our clients, patients, and guests. TCVH has served the local community for over 40 years and works with canine, feline, exotic, avian patients, and pet resort guests. We enjoy a loyal clientele and a professional, well-educated team. Our modern 42,000-square-foot campus includes two well-equipped buildings offering the highest level of veterinary care and pet care services. Based on employment status (full-time vs. part-time) and tenure, TCVH rewards its staff with competitive compensation and benefits packages, including: medical, vision, dental, disability, and life insurance; company funded 401k; paid holidays; paid time off; paid continuing education; uniform stipends; discounted care for personal pets and much more. Here are two videos that provide some insights into what it's like working at TCVH: Our Manifesto - https://www.facebook.com/tippvet/videos/10***********3135/ Why We Care - https://www.facebook.com/tippvet/videos/10***********8135/ Existing Experience While experience in the veterinary industry is always a plus, it's not a requirement for this position. We have a comprehensive on-the-job training program in place. Experience working in customer-facing environments is also a plus (every pet we see here at TCVH has at least one human along for the ride). Essential Functions Provide clients with exceptional client service Open and close the hospital as directed Welcome clients and patients Answer incoming telephone calls, schedule appointments and answer client questions Accept client payments Maintain electronic client and patient medical and transaction records Prepare to receive appointments and incoming lodging guests Discharge patients and lodging guests Educate clients on products, treatments, and procedures Clean and maintain the lobby and exam rooms Market over the counter products for sale in the lobby Handle emergency situations according to hospital policies Filling in for other areas and performing other tasks/functions as needed Specific Job Skills Veterinary/industry experience is preferred, but not required Good interpersonal skills, communication and customer service skills Professional and polished demeanor and appearance Attention to detail Ability to read write and understand English Treat people and animals with respect Basic computer literacy and a familiarity with Microsoft Office Must be trustworthy and willing to uphold strict confidentiality with client and patient information Must be eager to learn new skills and receptive to coaching Experience using AVImark Practice Management Software a plus Work Environment TCVH is a busy hospital with a heavy surgical and medical caseload. Patients require a high level of care with many special care and handling requirements. The work environment requires a high level of staff, client, and patient interaction. Conditions include working in a fast-paced environment, frequent interruptions, and exposure to cleaning chemicals with proper protective measures. Hours / Work Schedule Full Time (30-40 hours) and part-time ( Physical Requirements Physical ability to walk and/or stand on your feet throughout a normal workday required Physical ability to engage in repetitive motions of legs, arms and hands Physical ability to move animals and goods Physical ability to push up to 150 lbs. and carry up to 50 lbs. regularly throughout a normal workday required Compensation & Benefits $13.65- $21.14 per hour, based on experience. Staff members are provided with a very specific roadmap to advancing their skills and increasing their compensation. Weekend shifts carry a $1/hr. shift differential. TCVH rewards its staff with competitive compensation and benefits packages, including: medical, vision, dental, disability, and life insurance; company-funded 401k; paid holidays; paid time off; paid continuing education; uniform stipends; discounted care for personal pets, and much more. **Please note, benefit eligibility varies based on employment status (full-time vs. part-time) and tenure. Education High school education or equivalent is required. Other No relocation assistance is provided for this position. Visa sponsorship is not available for this position. TCVH is an equal opportunity employer.
    $13.7-21.1 hourly 60d+ ago
  • Sales and Service Representative - Industrial Supplies

    Varco 4.2company rating

    Akron, OH

    Join Our Team at VARCo Supply - New Akron, Ohio Location! Now Hiring: Part-Time Positions At VARCo Supply, we're looking for enthusiastic individuals to join our growing team in Akron, Ohio! We send catalogs to our customers, and they reach out to us to order parts for their trucks and business needs. Whether you're experienced in sales and service or eager to learn, we'll provide full training on our products and order entry system to set you up for success. This role is a fantastic step forward for anyone transitioning from an auto parts counter position or similar customer-facing job. You'll be helping small business owners find the right parts when they call in-making a real difference every day. Who We Are VARCo Supply is a family-owned company with a vibrant, supportive culture and over 50 years of history. Headquartered in Virginia, with locations in Arkansas and now Ohio, we're growing quickly and we're excited to keep the momentum going for the next 50! We're a team that works hard, celebrates success, and values reliability. What You'll Do Provide friendly customer service and sales support primarily over phone and through email to get replacement and upgrade parts for customers. Communicate with other team members and vendors to ensure product availability and correct specifications for products. Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color. Collaborate with a team that values precision and customer satisfaction. What We're Looking For Great phone skills: You're comfortable chatting with customers and helping them find what they need. Solid typing abilities: You'll enter orders quickly and accurately. Basic math and clear communication skills: Essential for keeping everything on track. A sense of urgency and attention to detail: You thrive in a fast-paced environment and care about getting it right. Reliability: We're a close-knit team that counts on each other-perfect attendance is a must, especially in your first 30 days. Bonus points: Sales in auto parts, home improvement settings, plumbing knowledge, bilingual skills (Spanish and French are especially helpful), and are a plus but not required. We're seeking team players who are ready to grow with us. While we prefer candidates with experiences related to this position, we understand everyone's journey is unique-tell us your story! Why Work with Us? Paid Time Off: Paid Holidays: Including 2 days for Thanksgiving Earn 1 extra day off per month with perfect attendance-up to 12 a year! 3 Floating Holidays after 90 days - use them whenever you'd like, even on your birthday! Home Buying Bonus: Support for a big life milestone. 401k with 100% Match: After 1 year, we match every dollar you contribute, up to 5% of your salary (yes, even for part-timers). Bonus Opportunities: Get rewarded for your hard work and team success. Growth Potential: A 90-day review with potential for a raise and clear career paths in our expanding company. Attendance Matters We rely on our team to keep operations running smoothly. In your first 30 days, perfect attendance is essential-no tardiness allowed as you master your role and integrate with the crew. Pay & Hours Starting pay: Competitive and based on your experience-let's talk specifics! Job type: Full-time preferred, but part-time options are available based on your background. Ready to join a thriving company where your skills and commitment make a difference? Apply today, and let's build something great together at VARCo Supply! Applicants and employees agree to submit to a background and drug screening
    $29k-44k yearly est. 57d ago
  • Social Work Patient Care Coordinator - 498081

    University of Toledo 4.0company rating

    Toledo, OH

    Title: Social Work Patient Care Coordinator Department Org: Outcome Management Outpatient - 114160 Employee Classification: B6 - Unclass Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 0800 End Time: 1630 Posted Salary: $27.98 - $33.32 Float: True Rotate: True On Call: True Travel: False Weekend/Holiday: True Job Description: General Summary • Responsible for improving the quality of patient care as a member of the multidisciplinary patient care team and responsible for identifying and facilitating the social work service needs of patients and families in the acute care and outpatient populations, including psycho-social assessment, information and referrals, high risk screening, crisis interventions, resolutions and early discharge planning. • Facilitates the discharge planning process throughout the patient's continuum, functions to promote optimal clinical, financial, and satisfactory patient outcomes. • Demonstrates professional interpersonal skills and effectively communicates with patients, families, physicians, other members of the patient care team, and representatives from the community. • Support change, challenge current health care delivery models and advocate for more efficient methods for the delivery of social work services. • Provide medical specialty care coordination as assigned. • Provide coverage of other Clinic Areas as assigned. Minimum Qualifications: Qualifications/Knowledge, Skills & Abilities (Indicate minimum required to qualify or perform this job.) • State of Ohio, Licensed Social Worker (LSW) required. • Master's Degree in Social Work required. • Licensed Independent Social Worker preferred (LISW). • Previous social work experience in a health care setting required. • Competent in computer skills (Word, Excel, Internet and e-mail) required. • Excellent written and verbal communication skills required. • Must possess a high level of integrity in dealing with confidential data. • Flexibility in daily assignment as needed. • Adherence to principles of infection control as defined by risk assessment of the job. • Weekend/holiday rotation. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $28-33.3 hourly 60d+ ago
  • Patient Care Coordinator

    Cleartone Hearing Aid Services

    Wooster, OH

    Job DescriptionBenefits: Training & development Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays Full-time employment with a regular schedule (Monday to Friday) Patient Care Coordinator Front Office Staff Position Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our clients patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays & PTO; Part-time or full-time employment with a regular schedule (Monday to Friday)
    $15.5-16.5 hourly 29d ago
  • Client Service Representative - Akron-Medina Veterinary Hospital

    Glenwood City Veterinary Clinic

    Medina, OH

    Practice Akron-Medina Veterinary Hospital and Pet Resort has served the greater Akron areas of Medina, Copley, and Fairlawn since 1965. We are an animal hospital in Medina, OH, that specializes in full-service, quality, small animal care. More about the Role Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. The ideal candidate would meet the following: Minimum of one year of customer service experience preferrably in Veterinay Medicine Demonstrated ability to multitask, prioritize duties, and manage time efficiently in a fast-paced environment Strong verbal and written communication skills, with a professional, compassionate approach to clients Proficiency with computers; familiarity with veterinary practice management software (such as Cornerstone) is an asset High school diploma or equivalent required Genuine passion for animals and dedication to delivering outstanding client care Professional, patient, and solution-oriented demeanor Willingness to work a flexible schedule, including days, evenings, some weekends, and one holiday per half-year Understand that employees are exposed to loud noises, smells, bodily eliminations/ fluids, and zoonotic diseases Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications Ability to work on weekends as required High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $15.00 - USD $17.00 /Hr.
    $15-17 hourly Auto-Apply 3d ago
  • Client Service Representative

    Compunet 3.8company rating

    Moraine, OH

    Located at our Core Lab (Moraine, OH) Full-Time Day Shift (8:30 AM - 5:00 PM) With Weekend and Holiday Rotation (6:00 AM - 2:30 PM) Part-time Evening Shift (40 hours per two-week pay period) 2:00 PM - 10:30 PM, with a rotating schedule: Week 1 includes Monday, Wednesday, and Thursday; Week 2 includes Monday and Thursday, and must have availability to cover Night Shift four times a year. Position Summary: The Client Service Representative will exemplify CompuNet's mission and value to both internal and external customers in response to telephone calls, critical value reporting and inquiries by clients regarding all service requests. Coordinate reporting of referral laboratory results to the appropriate entity. Address all customer inquiries in a friendly, courteous fashion to make each interaction a positive customer experience. Responsibilities: Follow all guidelines outlined in departmental policy regarding telephone etiquette. Answer and document telephone calls, handle requests for results and information, direct calls to the proper department or individual, take complete messages, respond to each request for service in a timely manner. Responsibility for reporting critical values to all market segments in compliance with regulatory requirements with timeframes outlined in procedure. Receive telephone calls from clients for the pick-up of STAT and or ROUTINE specimen(s). Document call in dispatch software and dispatch service request. Handle client related questions and concerns in a courteous and efficient manner and documents in appropriate computer system. Perform department duties as outlined in the department procedure manual. Document potential privacy breaches and quality/service variances per procedure. Utilize Optimaxx as need for archived audit trail reports. Accept client requests for laboratory testing or supplies, documents, and forwards appropriately (i.e. add-on, verbal orders or walk-in on weekend) Keep abreast of and proficient with computer, phone and operational changes in various systems. Assist in assuring departmental equipment is function properly. Responsible for electronic routing of incoming faxes, monitors STAT/FAX CALL LOG in QLS computer system and COPY/CALL/FAX in Sunquest computer system, reports as outlined in departmental manual. Follow through with response to client problems by documenting in appropriate system or escalating to Team Leader. Issue manual billing credits/charges as outlined in department manual. Promote positive communication as well as CompuNet's core values with clients, coworkers and affiliated hospital staff. Qualifications: Must be high school graduate or equivalent. Excellent telephone communication and customer service skills. Ability to work independently and as part of a team. Previous experience and/or education in health care field, medical terminology. Data entry skills required. Safety & Physical Demands: Work with computer/software sitting for extended periods of time. Use telephone seven-eight hours of shift. Demonstration of consistently high integrity and accuracy. Excellent written and interpersonal communication skills. Sound reasoning ability and good independent judgment. Ability to work within specified deadlines and timetables. Professional in all dealings with team members, customers and staff. Low risk of exposure to biohazard substances and hazardous chemicals. Be familiar with and adhere to safety, ergonomic and health policies of the company. Comply with all PPE requirements when in the laboratory or other biohazard areas. Complete required safety training and health evaluations in a timely manner. Anticipate safety hazards, act upon unsafe situations and promote safety awareness.
    $32k-57k yearly est. 60d ago
  • Patient Service Specialist - Richard E Jacobs FHC Administration

    Cleveland Clinic 4.7company rating

    Avon, OH

    Equipped with the latest technologies, Cleveland Clinic's Richard E. Jacobs Health Center brings world-class care close to home for the residents in and around Avon, Ohio. In addition to advanced specialty and primary care, this facility also includes an outpatient surgery center, an infusion suite for chemotherapy, a full-scale imaging center, two pools for aquatic therapy and more. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. **This is a part-time position. Caregivers in this role will work 4:00pm to 8:00pm Monday - Wednesday and 7:30a-4p on Sunday. This caregiver will be off on Thursday - Saturday.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: + Ability to type a minimum of 30 words per minute (assessed at time of application) or demonstrable personal computer keyboard skills is preferred + Knowledge of medical terminology Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
    $15.8-21.7 hourly 51d ago
  • Patient Flow Coordinator-Transfer Center, Part Time, 12 Hour PM

    Uc Health 4.6company rating

    Cincinnati, OH

    Bed Board and Transfer Center Coordinator, Night shift, Transfer Center UC Health is hiring a part-time Bed Board and Transfer Center Coordinator for the Transfer Center for the night shift at University of Cincinnati Medical Center. The Bed Board and Transfer Center Coordinator will support the Medical Centers emergency room (ER) and Level III Trauma Center, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries. UC Health is an EEO employer. Unit Details: Collaborates with every unit in UCMC Complex problem solving Unit is expecting to grow to system wide Responsibilities Facilitate processes daily to expedite patient movement within the hospital and to accept new patients in the healthcare system without delay. While collaborating with the multi-disciplinary team, and adhering to patient centered care principles, facilitates transfers of patients throughout the organization. Coordinates, prioritizes, and optimizes patient flow activities. Expedites patient transfers from outside hospitals coordinating the connection of accurate physicians to maintain an optimized referral center within UC Health. Provide overall direction/guidance/coordination to health care providers in the achievement of patient movement. Collaborate with MD, Care Coordinator, and the software system to ensure timely coordination of transfer. Assist as needed with the transfer of patients to a higher or lower level of care. Serve as contact person for bed management for any admission concerns. Ensure throughput on units and compliance with the transfer process. Function as a department team member to support unit and hospital goals. Able to prioritize and perform multiple tasks effectively in a time sensitive environment to achieve optimal outcomes. Coordinate and collaborate with physicians, all hospital nursing units, transportation and environmental services regarding bed placement. Communicate with clinical unit nursing staff the new admission information and develop a plan for acceptance of the new admission within 30 minutes. During high call volume or limited bed capacity, remains calm and provides solutions effectively - demonstrates a strong ability to identify, analyze and solve problems. Interact with others in a courteous and tactful manner, displaying respect, trust and caring. Listen effectively, recognize and accept constructive criticism and is open to opposing points of view. Promote team momentum, enthusiasm and UC Health PRIIDE values. Seek to make improvements in work and assure that those improvements align with departmental and organizational strategy. Qualifications High School Diploma or GED required; Associates or Bachelors preferred. 3-5 years equivalent customer service experience Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
    $31k-35k yearly est. Auto-Apply 60d+ ago
  • Convenience Store Food Service Representative - Jackson

    Bellstores

    Massillon, OH

    Job Details Entry OH Massillon 1027 - Massillon, OH Undisclosed N/A Full-Time/Part-Time None $13.25 Hourly None Any RetailDescription As a BellStores food service representative, you will be responsible for all hot and pre-packaged food offerings in the store. Major Job Activities • Maintains and adheres to all food safety and sanitation standards per health department and company guidelines. • Assists in stages of food preparation. • Follow franchise or company specifications for food preparation and display. • Keep coolers and warming containers stocked according to location requirements. • Assist manager with inventory and ordering. • Keep food service areas clean and product rotated. • Support corporate programs, values, and initiatives. Characteristics Necessary for BellStores Team Members • Positive attitude. • Ability to follow instructions, policies, and procedures. • Neat, clean, professional appearance. • Committed to a team environment. Qualifications • Polite and professional behavior with team, customers, and vendors. • Honest and dependable. • Reliable transportation and phone communication. • Willing to work variable hours. Physical Requirements • Prolonged periods of standing and walking. • Lifting up to 40lbs • Reaching, bending, pushing, and pulling throughout each shift • Occasional outdoor work • Must be able to hear, see, and speak
    $13.3 hourly 60d+ ago
  • OR (HUC, NA, PCA and Anesthesia Tech) - Kettering Medical Center

    Symmetry Resource Partners 4.4company rating

    Kettering, OH

    Kettering Medical Center Operating Room Kettering Ohio IBM Watson Health™ 100 Top Hospitals National recognition for innovation in Orthopedic and Heart Care 21 state-of-the art operating suites General, Heart, Neuro, Orthopedic and Robotic surgery Level II trauma facility Kettering Health Network Dayton/Cincinnati metro Named by Truven Health Analytics TOP 15 Healthcare Systems in the U.S. and Fortune TOP Places to work in healthcare, hiring full-time, part-time and resource Registered Nurses. Faith Driven, Not-For Profit, Patient-Centric Culture Competitive Compensation Excellent Benefits (Full-Time / Part-Time) Tuition Assistance Programs Learning Hospital System, Kettering College Nine hospitals and 120 outpatient facilities to choose from Promote from within If this is the environment you would like to contribute your expertise in nursing to and further grow your career, then read on . . . About You: Grow your career in a robust OR, Trauma II facility as a Nurse Assistant, Health Unit Coordinator, Patient Care Associate or Anesthesia Tech. Kettering Medical Center is the place! About the Opportunity: Full-Time, Part-Time, and Resource positions, various shifts (day, mid, night or every weekend commitment). Competitive compensation, including lucrative on-call, shift and weekend pay differentials, for applicable shifts and positions Full-Time / Part-Time benefits include 403(b) pre-tax savings account with employer match, Medical, Vision, Dental, Mental Health, with 80% company paid health coverage for employees and dependents Full-Time / Part-Time employees may also elect to enroll in College Tuition Reimbursement programs and family discounts at Kettering College Community involvement & humanitarian opportunities Team oriented environment And more . . . Join the operating room team at Kettering Medical Center and experience the rewards, job satisfaction and prestige of working with the “best of the best!” Apply Today!
    $24k-35k yearly est. 60d+ ago

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