Senior patient service representative vs account management representative

The differences between senior patient service representatives and account management representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a senior patient service representative and an account management representative. Additionally, an account management representative has an average salary of $46,765, which is higher than the $35,969 average annual salary of a senior patient service representative.

The top three skills for a senior patient service representative include patients, patient service and patient care. The most important skills for an account management representative are customer service, medical terminology, and data entry.

Senior patient service representative vs account management representative overview

	Senior Patient Service Representative	Account Management Representative
Yearly salary	$35,969	$46,765
Hourly rate	$17.29	$22.48
Growth rate	-4%	-4%
Number of jobs	131,462	222,957
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 50%
Average age	40	40
Years of experience	4	4

Senior patient service representative vs account management representative salary

Senior patient service representatives and account management representatives have different pay scales, as shown below.

	Senior Patient Service Representative	Account Management Representative
Average salary	$35,969	$46,765
Salary range	Between $22,000 And $58,000	Between $27,000 And $78,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Microsoft
Best paying industry	-	Government

Differences between senior patient service representative and account management representative education

There are a few differences between a senior patient service representative and an account management representative in terms of educational background:

	Senior Patient Service Representative	Account Management Representative
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Senior patient service representative vs account management representative demographics

Here are the differences between senior patient service representatives' and account management representatives' demographics:

	Senior Patient Service Representative	Account Management Representative
Average age	40	40
Gender ratio	Male, 10.6% Female, 89.4%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 11.3% Unknown, 5.6% Hispanic or Latino, 20.7% Asian, 6.0% White, 55.7% American Indian and Alaska Native, 0.8%	Black or African American, 12.0% Unknown, 5.6% Hispanic or Latino, 18.9% Asian, 7.2% White, 55.5% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between senior patient service representative and account management representative duties and responsibilities

Senior patient service representative example responsibilities.

Prioritize and manage multiple tasks; working knowledge of hospital billing systems/ follow-up process and CPT and ICD-9 coding.
Manage PSR staff and perform all PSR functions including registration, check-out, medical records, order entry and procedure scheduling.
Pursue reimbursement on accounts with general understanding of CPT, HCPCS, ICD-9, drugs, and revenue codes.
Collect from insurance companies for Medicaid.
Speak with insurance companies and facilitates communication between patients and doctors.
Interact extensively with patients and insurance representatives to explain and educate patient on billing procedure.

Account management representative example responsibilities.

Market managed care plans to clients on Medicaid and public assistance.
Manage Facebook and patient communication programs.
Utilize ICD-9 and ICD-10 codes for the descriptions of veterans.
Research and apply COPT, ICD-9 and HCPC codes as needed.
Update fee schedules and specific CPT codes as needed.
Direct the support of new designs for their logistics aspects.

Senior patient service representative vs account management representative skills

Common senior patient service representative skills

Patients, 27%
Patient Service, 5%
Patient Care, 5%
Patient Appointments, 5%
Insurance Eligibility, 5%
Insurance Verification, 4%

Common account management representative skills

Customer Service, 21%
Medical Terminology, 14%
Data Entry, 9%
Patients, 8%
Inpatient Admissions, 7%
Outpatient Services, 6%

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Senior Patient Service Representative
Senior Patient Service Representative vs Account Management Representative

Updated January 8, 2025

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