Senior patient service representative vs senior member service representative

The differences between senior patient service representatives and senior member service representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior patient service representative, becoming a senior member service representative takes usually requires 6-12 months. Additionally, a senior patient service representative has an average salary of $35,969, which is higher than the $33,980 average annual salary of a senior member service representative.

The top three skills for a senior patient service representative include patients, patient service and patient care. The most important skills for a senior member service representative are bank secrecy act, anti-money laundering, and loan products.

Senior patient service representative vs senior member service representative overview

	Senior Patient Service Representative	Senior Member Service Representative
Yearly salary	$35,969	$33,980
Hourly rate	$17.29	$16.34
Growth rate	-4%	-4%
Number of jobs	131,462	133,268
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 48%
Average age	40	40
Years of experience	4	12

Senior patient service representative vs senior member service representative salary

Senior patient service representatives and senior member service representatives have different pay scales, as shown below.

	Senior Patient Service Representative	Senior Member Service Representative
Average salary	$35,969	$33,980
Salary range	Between $22,000 And $58,000	Between $25,000 And $44,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between senior patient service representative and senior member service representative education

There are a few differences between a senior patient service representative and a senior member service representative in terms of educational background:

	Senior Patient Service Representative	Senior Member Service Representative
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	Stanford University	-

Senior patient service representative vs senior member service representative demographics

Here are the differences between senior patient service representatives' and senior member service representatives' demographics:

	Senior Patient Service Representative	Senior Member Service Representative
Average age	40	40
Gender ratio	Male, 10.6% Female, 89.4%	Male, 25.4% Female, 74.6%
Race ratio	Black or African American, 11.3% Unknown, 5.6% Hispanic or Latino, 20.7% Asian, 6.0% White, 55.7% American Indian and Alaska Native, 0.8%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 23.5% Asian, 6.9% White, 52.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between senior patient service representative and senior member service representative duties and responsibilities

Senior patient service representative example responsibilities.

Prioritize and manage multiple tasks; working knowledge of hospital billing systems/ follow-up process and CPT and ICD-9 coding.
Manage PSR staff and perform all PSR functions including registration, check-out, medical records, order entry and procedure scheduling.
Pursue reimbursement on accounts with general understanding of CPT, HCPCS, ICD-9, drugs, and revenue codes.
Collect from insurance companies for Medicaid.
Speak with insurance companies and facilitates communication between patients and doctors.
Interact extensively with patients and insurance representatives to explain and educate patient on billing procedure.

Senior member service representative example responsibilities.

Train and manage other MSR's and achieve significant improvements in their productivity
Manage IRA account openings, transactions while making sure tax reporting is handled correctly and require minimum distributions are fulfill.
Identify cross-sell opportunities; actively and aggressively promote products to achieve credit union target production expectations.
Process ACH transactions, loan applications, credit card payments, and conduct wire transfers.
Post undistribute payroll, ACH, ATM, share draft exceptions, and setup ACH distributions.
Function as a certify notary public.

Senior patient service representative vs senior member service representative skills

Common senior patient service representative skills

Patients, 27%
Patient Service, 5%
Patient Care, 5%
Patient Appointments, 5%
Insurance Eligibility, 5%
Insurance Verification, 4%

Common senior member service representative skills

Bank Secrecy Act, 20%
Anti-Money Laundering, 15%
Loan Products, 10%
Consumer Loans, 8%
Security Procedures, 8%
Quality Customer Service, 6%

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Senior Patient Service Representative
Senior Patient Service Representative vs Senior Member Service Representative

Updated January 8, 2025

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