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Senior service coordinator vs client service coordinator

The differences between senior service coordinators and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior service coordinator and a client service coordinator. Additionally, a senior service coordinator has an average salary of $45,658, which is higher than the $41,849 average annual salary of a client service coordinator.

The top three skills for a senior service coordinator include customer service, social work and powerpoint. The most important skills for a client service coordinator are PET, customer service, and good communication.

Senior service coordinator vs client service coordinator overview

Senior Service CoordinatorClient Service Coordinator
Yearly salary$45,658$41,849
Hourly rate$21.95$20.12
Growth rate12%12%
Number of jobs44,40761,419
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 60%
Average age4747
Years of experience66

What does a senior service coordinator do?

A Senior Service Coordinator works to ensure that clients get to receive optimal services. Although the extent of their responsibilities depends on their place or industry of employment, it typically includes understanding service and product specifications, conducting extensive research and analysis, monitoring services to identify their strengths and weaknesses, and implementing solutions against problem areas. They must also liaise with internal and external parties, assess programs, and resolve issues and concerns, ensuring client satisfaction. As a Senior Service Coordinator, it is essential to lead junior coordinators while promoting and enforcing company policies and regulations.

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Senior service coordinator vs client service coordinator salary

Senior service coordinators and client service coordinators have different pay scales, as shown below.

Senior Service CoordinatorClient Service Coordinator
Average salary$45,658$41,849
Salary rangeBetween $33,000 And $62,000Between $26,000 And $65,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companyAnalysis GroupCiti
Best paying industryMediaMedia

Differences between senior service coordinator and client service coordinator education

There are a few differences between a senior service coordinator and a client service coordinator in terms of educational background:

Senior Service CoordinatorClient Service Coordinator
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Senior service coordinator vs client service coordinator demographics

Here are the differences between senior service coordinators' and client service coordinators' demographics:

Senior Service CoordinatorClient Service Coordinator
Average age4747
Gender ratioMale, 30.3% Female, 69.7%Male, 19.1% Female, 80.9%
Race ratioBlack or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.3% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between senior service coordinator and client service coordinator duties and responsibilities

Senior service coordinator example responsibilities.

  • Manage and update SharePoint database with department documents post upcoming calendar events and notify end users by email correspondence of changes.
  • Manage and update SharePoint database with department documents post upcoming calendar events and notify end users by email correspondence of changes.
  • Leverage AIX, RHEL, and VIO to architect high-availability solutions to fulfill client SLAs.
  • Coordinate scheduling with internal and contract team members; ensure adherence to SLAs and other requirements.

Client service coordinator example responsibilities.

  • Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
  • Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
  • Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
  • Process and order home appraisals for standard, VA and FHA home loans.
  • Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
  • Maintain frequent communications with nursing staff, utilization coordinators and directors.
  • Show more

Senior service coordinator vs client service coordinator skills

Common senior service coordinator skills
  • Customer Service, 36%
  • Social Work, 9%
  • PowerPoint, 5%
  • Community Resources, 4%
  • Community Agencies, 4%
  • Support Services, 3%
Common client service coordinator skills
  • PET, 25%
  • Customer Service, 15%
  • Good Communication, 10%
  • Client Service, 10%
  • Administrative Functions, 9%
  • Preventative Care, 7%

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