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The differences between senior service coordinators and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior service coordinator and a client service supervisor. Additionally, a client service supervisor has an average salary of $48,789, which is higher than the $45,658 average annual salary of a senior service coordinator.
The top three skills for a senior service coordinator include customer service, social work and powerpoint. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.
| Senior Service Coordinator | Client Service Supervisor | |
| Yearly salary | $45,658 | $48,789 |
| Hourly rate | $21.95 | $23.46 |
| Growth rate | 12% | 10% |
| Number of jobs | 44,407 | 75,154 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 63% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A Senior Service Coordinator works to ensure that clients get to receive optimal services. Although the extent of their responsibilities depends on their place or industry of employment, it typically includes understanding service and product specifications, conducting extensive research and analysis, monitoring services to identify their strengths and weaknesses, and implementing solutions against problem areas. They must also liaise with internal and external parties, assess programs, and resolve issues and concerns, ensuring client satisfaction. As a Senior Service Coordinator, it is essential to lead junior coordinators while promoting and enforcing company policies and regulations.
A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.
Senior service coordinators and client service supervisors have different pay scales, as shown below.
| Senior Service Coordinator | Client Service Supervisor | |
| Average salary | $45,658 | $48,789 |
| Salary range | Between $33,000 And $62,000 | Between $34,000 And $68,000 |
| Highest paying City | New York, NY | Toms River, NJ |
| Highest paying state | New York | New Jersey |
| Best paying company | Analysis Group | Essence Global |
| Best paying industry | Media | Media |
There are a few differences between a senior service coordinator and a client service supervisor in terms of educational background:
| Senior Service Coordinator | Client Service Supervisor | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between senior service coordinators' and client service supervisors' demographics:
| Senior Service Coordinator | Client Service Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 30.3% Female, 69.7% | Male, 32.7% Female, 67.3% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.3% American Indian and Alaska Native, 0.6% | Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |