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The differences between senior service coordinators and service coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior service coordinator, becoming a service coordinator takes usually requires 6-12 months. Additionally, a senior service coordinator has an average salary of $45,658, which is higher than the $40,792 average annual salary of a service coordinator.
The top three skills for a senior service coordinator include customer service, social work and powerpoint. The most important skills for a service coordinator are customer service, social work, and patients.
| Senior Service Coordinator | Service Coordinator | |
| Yearly salary | $45,658 | $40,792 |
| Hourly rate | $21.95 | $19.61 |
| Growth rate | 12% | 12% |
| Number of jobs | 44,407 | 55,922 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 60% |
| Average age | 47 | 43 |
| Years of experience | 6 | 12 |
A Senior Service Coordinator works to ensure that clients get to receive optimal services. Although the extent of their responsibilities depends on their place or industry of employment, it typically includes understanding service and product specifications, conducting extensive research and analysis, monitoring services to identify their strengths and weaknesses, and implementing solutions against problem areas. They must also liaise with internal and external parties, assess programs, and resolve issues and concerns, ensuring client satisfaction. As a Senior Service Coordinator, it is essential to lead junior coordinators while promoting and enforcing company policies and regulations.
A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.
Senior service coordinators and service coordinators have different pay scales, as shown below.
| Senior Service Coordinator | Service Coordinator | |
| Average salary | $45,658 | $40,792 |
| Salary range | Between $33,000 And $62,000 | Between $29,000 And $56,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | Maine |
| Best paying company | Analysis Group | Mt. San Antonio College |
| Best paying industry | Media | Government |
There are a few differences between a senior service coordinator and a service coordinator in terms of educational background:
| Senior Service Coordinator | Service Coordinator | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | SUNY at Binghamton |
Here are the differences between senior service coordinators' and service coordinators' demographics:
| Senior Service Coordinator | Service Coordinator | |
| Average age | 47 | 43 |
| Gender ratio | Male, 30.3% Female, 69.7% | Male, 28.5% Female, 71.5% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.3% American Indian and Alaska Native, 0.6% | Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 8% | 11% |