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Senior systems support technician vs senior system support analyst

The differences between senior systems support technicians and senior system support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior systems support technician, becoming a senior system support analyst takes usually requires 4-6 years. Additionally, a senior system support analyst has an average salary of $85,220, which is higher than the $76,958 average annual salary of a senior systems support technician.

The top three skills for a senior systems support technician include technical support, printers and computer system. The most important skills for a senior system support analyst are application support, desktop, and sql server.

Senior systems support technician vs senior system support analyst overview

Senior Systems Support TechnicianSenior System Support Analyst
Yearly salary$76,958$85,220
Hourly rate$37.00$40.97
Growth rate10%9%
Number of jobs166,917126,014
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 64%
Average age4243
Years of experience26

Senior systems support technician vs senior system support analyst salary

Senior systems support technicians and senior system support analysts have different pay scales, as shown below.

Senior Systems Support TechnicianSenior System Support Analyst
Average salary$76,958$85,220
Salary rangeBetween $50,000 And $116,000Between $68,000 And $105,000
Highest paying City-Folsom, CA
Highest paying state-California
Best paying company-National Grid plc
Best paying industry-Finance

Differences between senior systems support technician and senior system support analyst education

There are a few differences between a senior systems support technician and a senior system support analyst in terms of educational background:

Senior Systems Support TechnicianSenior System Support Analyst
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Senior systems support technician vs senior system support analyst demographics

Here are the differences between senior systems support technicians' and senior system support analysts' demographics:

Senior Systems Support TechnicianSenior System Support Analyst
Average age4243
Gender ratioMale, 83.1% Female, 16.9%Male, 76.1% Female, 23.9%
Race ratioBlack or African American, 11.3% Unknown, 5.5% Hispanic or Latino, 16.0% Asian, 11.6% White, 55.1% American Indian and Alaska Native, 0.5%Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between senior systems support technician and senior system support analyst duties and responsibilities

Senior systems support technician example responsibilities.

  • Manage and maintain PCs and networks for over 15 small to medium size business clients.
  • Manage Symantec BackupExec for enterprise server backups and restores.
  • Install new DVD and CD ROMs request on workstations.
  • Install software, perform system upgrades, configures workstations for network connectivity and troubleshoots server relate issues.
  • Provide secure VPN solutions utilizing public and private key authentication.
  • Develop documentation to satisfy audit requirements for SOX, collect and report OS information.
  • Show more

Senior system support analyst example responsibilities.

  • Train team to manage Linux systems thru new GUI interface.
  • Develop and alter UNIX scripts to streamline and promote efficiency, automate system processes, and increase system availability.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Provide backup and restore solution for VMware servers.
  • Upgrade credit card processing software to meet VPN requirements.
  • Utilize experienced in IPX/SPX, TCP/IP, and NETBUI configurations.
  • Show more

Senior systems support technician vs senior system support analyst skills

Common senior systems support technician skills
  • Technical Support, 17%
  • Printers, 12%
  • Computer System, 8%
  • User Accounts, 7%
  • Linux, 6%
  • Technical Problems, 6%
Common senior system support analyst skills
  • Application Support, 7%
  • Desktop, 6%
  • SQL Server, 5%
  • Technical Support, 5%
  • Java, 4%
  • Unix, 4%

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