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The differences between service consultants and client services consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service consultant and a client services consultant. Additionally, a service consultant has an average salary of $69,197, which is higher than the $66,671 average annual salary of a client services consultant.
The top three skills for a service consultant include customer service, client facing and financial services. The most important skills for a client services consultant are customer service, HR, and project management.
| Service Consultant | Client Services Consultant | |
| Yearly salary | $69,197 | $66,671 |
| Hourly rate | $33.27 | $32.05 |
| Growth rate | -4% | -4% |
| Number of jobs | 140,274 | 258,107 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 72% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.
A client services consultant's role is to establish positive client relationships through efficient customer service assistance. Their responsibilities typically revolve around interacting with clients to identify their needs, answer inquiries, and handle issues and complaints, resolving them promptly and efficiently. There are also instances where they must offer products and services to secure sales, process payments, and perform calls and correspondence. Aside from liaising with clients, they must also perform clerical tasks, all while adhering to the company's policies and regulations.
Service consultants and client services consultants have different pay scales, as shown below.
| Service Consultant | Client Services Consultant | |
| Average salary | $69,197 | $66,671 |
| Salary range | Between $41,000 And $115,000 | Between $40,000 And $109,000 |
| Highest paying City | Baltimore, MD | Uniondale, NY |
| Highest paying state | Wisconsin | New York |
| Best paying company | Apple | Control Risks |
| Best paying industry | - | Technology |
There are a few differences between a service consultant and a client services consultant in terms of educational background:
| Service Consultant | Client Services Consultant | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service consultants' and client services consultants' demographics:
| Service Consultant | Client Services Consultant | |
| Average age | 40 | 40 |
| Gender ratio | Male, 57.7% Female, 42.3% | Male, 47.9% Female, 52.1% |
| Race ratio | Black or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7% | Black or African American, 13.0% Unknown, 5.4% Hispanic or Latino, 18.4% Asian, 7.5% White, 55.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |