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Service consultant vs consultant

The differences between service consultants and consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service consultant, becoming a consultant takes usually requires 2-4 years. Additionally, a consultant has an average salary of $78,912, which is higher than the $69,197 average annual salary of a service consultant.

The top three skills for a service consultant include customer service, client facing and financial services. The most important skills for a consultant are customer service, strong analytical, and project management.

Service consultant vs consultant overview

Service ConsultantConsultant
Yearly salary$69,197$78,912
Hourly rate$33.27$37.94
Growth rate-4%11%
Number of jobs140,274171,733
Job satisfaction-4
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 64%
Average age4044
Years of experience124

What does a service consultant do?

A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.

What does a consultant do?

Consultants are individuals who were tapped by a company or an organization to work on a specific activity, depending on their field of expertise. They act as guides for the organization in undertaking projects that are related to their field. Consultants would usually assist organizations in planning, often giving advice when the need arises. They would, at times, take the lead in activities that involve data gathering and interpretation of data gathering results so that they can provide solid recommendations on actions that the organization may undertake. They may also guide the organization in implementing any changes brought about by their consultancy and in evaluating the effectiveness of the changes.

Service consultant vs consultant salary

Service consultants and consultants have different pay scales, as shown below.

Service ConsultantConsultant
Average salary$69,197$78,912
Salary rangeBetween $41,000 And $115,000Between $58,000 And $107,000
Highest paying CityBaltimore, MDWashington, DC
Highest paying stateWisconsinNew Jersey
Best paying companyAppleL.E.K. Consulting
Best paying industry-Technology

Differences between service consultant and consultant education

There are a few differences between a service consultant and a consultant in terms of educational background:

Service ConsultantConsultant
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common college-Northwestern University

Service consultant vs consultant demographics

Here are the differences between service consultants' and consultants' demographics:

Service ConsultantConsultant
Average age4044
Gender ratioMale, 57.7% Female, 42.3%Male, 58.4% Female, 41.6%
Race ratioBlack or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7%Black or African American, 7.8% Unknown, 4.5% Hispanic or Latino, 8.7% Asian, 13.8% White, 65.0% American Indian and Alaska Native, 0.2%
LGBT Percentage7%12%

Differences between service consultant and consultant duties and responsibilities

Service consultant example responsibilities.

  • Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
  • Provide training and guidance for new CSR's and AE's.
  • Implement the Citrix CSR internship certification and fast track training program.
  • Operate a POS system for cash, check, and credit card transactions.
  • Interview executives, research CRM best practices, and create an inventory of CRM capabilities.
  • Align CRM best practices to the client's strategic objectives and identify metrics for success.
  • Show more

Consultant example responsibilities.

  • Lead IIS tuning to get the maximum through put.
  • Manage daily data operations and customer support for SaaS web application products in Linux.
  • Manage several contractors in the development and coding of DB2 interface programs, as well as modification of the package software.
  • Manage operational incidents and changes to consistently meet SLA compliance
  • Introduce Jenkins to help automate manual deployments to multiple environments.
  • Design and code windows service to automate NRA applications email distribution.
  • Show more

Service consultant vs consultant skills

Common service consultant skills
  • Customer Service, 18%
  • Client Facing, 6%
  • Financial Services, 6%
  • Project Management, 6%
  • Excellent Interpersonal, 5%
  • Customer Satisfaction, 4%
Common consultant skills
  • Customer Service, 10%
  • Strong Analytical, 7%
  • Project Management, 6%
  • C++, 5%
  • C #, 5%
  • Java, 5%

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