Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between service consultants and guest services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service consultant and a guest services. Additionally, a service consultant has an average salary of $69,197, which is higher than the $27,247 average annual salary of a guest services.
The top three skills for a service consultant include customer service, client facing and financial services. The most important skills for a guest services are guest service, reservations, and customer service.
| Service Consultant | Guest Services | |
| Yearly salary | $69,197 | $27,247 |
| Hourly rate | $33.27 | $13.10 |
| Growth rate | -4% | -4% |
| Number of jobs | 140,274 | 94,619 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 45% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.
Guest service representatives, also known as guest service agents, are specialists in the hospitality industry. Generally, these agents are employed in hotels, spa units, or in places where guests need service or information for better accommodation. They multitask in the industry to provide outstanding service to guests. Building good relationships with customers is paramount to their job as they help promote a friendly environment. Their primary aim is to make their customers happy and satisfied with any service they offer.
Service consultants and guest services have different pay scales, as shown below.
| Service Consultant | Guest Services | |
| Average salary | $69,197 | $27,247 |
| Salary range | Between $41,000 And $115,000 | Between $20,000 And $35,000 |
| Highest paying City | Baltimore, MD | New York, NY |
| Highest paying state | Wisconsin | New York |
| Best paying company | Apple | Columbia University in the City of New York |
| Best paying industry | - | Retail |
There are a few differences between a service consultant and a guest services in terms of educational background:
| Service Consultant | Guest Services | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service consultants' and guest services' demographics:
| Service Consultant | Guest Services | |
| Average age | 40 | 40 |
| Gender ratio | Male, 57.7% Female, 42.3% | Male, 38.0% Female, 62.0% |
| Race ratio | Black or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7% | Black or African American, 10.6% Unknown, 5.5% Hispanic or Latino, 22.3% Asian, 6.5% White, 54.3% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |