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The differences between service consultants and product consultants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a product consultant has an average salary of $93,452, which is higher than the $69,197 average annual salary of a service consultant.
The top three skills for a service consultant include customer service, client facing and financial services. The most important skills for a product consultant are assists clients, product knowledge, and drive sales.
| Service Consultant | Product Consultant | |
| Yearly salary | $69,197 | $93,452 |
| Hourly rate | $33.27 | $44.93 |
| Growth rate | -4% | - |
| Number of jobs | 140,274 | 77,419 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 61% |
| Average age | 40 | 41 |
| Years of experience | 12 | - |
A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.
A product consultant is an individual who collaborates with client managers and project managers to analyze client requirements and provide optimal products. Product consultants are required to leverage industry and product knowledge to answer customer inquiries and provide customer consultations. To maintain excellent customer service, product consultants should maintain courtesy and professionalism as well as attentive to product details. They must also train new consultants on product knowledge and communicate sales strategies to the field agents of the company across the region.
Service consultants and product consultants have different pay scales, as shown below.
| Service Consultant | Product Consultant | |
| Average salary | $69,197 | $93,452 |
| Salary range | Between $41,000 And $115,000 | Between $67,000 And $129,000 |
| Highest paying City | Baltimore, MD | San Francisco, CA |
| Highest paying state | Wisconsin | California |
| Best paying company | Apple | |
| Best paying industry | - | Technology |
There are a few differences between a service consultant and a product consultant in terms of educational background:
| Service Consultant | Product Consultant | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service consultants' and product consultants' demographics:
| Service Consultant | Product Consultant | |
| Average age | 40 | 41 |
| Gender ratio | Male, 57.7% Female, 42.3% | Male, 41.8% Female, 58.2% |
| Race ratio | Black or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7% | Black or African American, 9.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.9% White, 56.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |