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Service consultant vs professional services consultant

The differences between service consultants and professional services consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service consultant, becoming a professional services consultant takes usually requires 4-6 years. Additionally, a professional services consultant has an average salary of $110,145, which is higher than the $69,197 average annual salary of a service consultant.

The top three skills for a service consultant include customer service, client facing and financial services. The most important skills for a professional services consultant are professional services, architecture, and cloud.

Service consultant vs professional services consultant overview

Service ConsultantProfessional Services Consultant
Yearly salary$69,197$110,145
Hourly rate$33.27$52.95
Growth rate-4%9%
Number of jobs140,274156,160
Job satisfaction-5
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 73%
Average age4043
Years of experience126

What does a service consultant do?

A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.

What does a professional services consultant do?

A professional services consultant supports their employer achieved short-term and long-term business needs. They provide beneficial information and analysis for upper management to use in decision making. Generally, professional services consultants may offer help in a variety of areas depending on their area of expertise. For example, a consultant with business strategy expertise may help to implement new techniques for greater cost-saving efficiency. Other professional services consultants may also assist other related businesses, such as financial planning and legal issues. Moreover, this position is mostly full time and in an office setting.

Service consultant vs professional services consultant salary

Service consultants and professional services consultants have different pay scales, as shown below.

Service ConsultantProfessional Services Consultant
Average salary$69,197$110,145
Salary rangeBetween $41,000 And $115,000Between $81,000 And $148,000
Highest paying CityBaltimore, MDSan Francisco, CA
Highest paying stateWisconsinCalifornia
Best paying companyAppleApple
Best paying industry-Technology

Differences between service consultant and professional services consultant education

There are a few differences between a service consultant and a professional services consultant in terms of educational background:

Service ConsultantProfessional Services Consultant
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common college-Stanford University

Service consultant vs professional services consultant demographics

Here are the differences between service consultants' and professional services consultants' demographics:

Service ConsultantProfessional Services Consultant
Average age4043
Gender ratioMale, 57.7% Female, 42.3%Male, 69.3% Female, 30.7%
Race ratioBlack or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7%Black or African American, 10.1% Unknown, 5.0% Hispanic or Latino, 10.9% Asian, 14.6% White, 59.1% American Indian and Alaska Native, 0.2%
LGBT Percentage7%8%

Differences between service consultant and professional services consultant duties and responsibilities

Service consultant example responsibilities.

  • Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
  • Provide training and guidance for new CSR's and AE's.
  • Implement the Citrix CSR internship certification and fast track training program.
  • Operate a POS system for cash, check, and credit card transactions.
  • Interview executives, research CRM best practices, and create an inventory of CRM capabilities.
  • Align CRM best practices to the client's strategic objectives and identify metrics for success.
  • Show more

Professional services consultant example responsibilities.

  • Manage the SDLC for a re-write of all systems for a national automobile auction house.
  • Design and manage development of SLA measurement platform to be used by service providers for performance measurements.
  • Generate maps, manage and update GIS data, perform geographic analyses, develop and update databases for clients.
  • Develop and manage database connectivity for AbInitio ETL tool.
  • Manage design and development of cloud-base billing application for streamlining payroll and invoicing, as well as offering real-time business analytics.
  • Implement several SAN and disaster recovery solutions for applications for Unix, Windows/Exchange/SQL and VMware.
  • Show more

Service consultant vs professional services consultant skills

Common service consultant skills
  • Customer Service, 18%
  • Client Facing, 6%
  • Financial Services, 6%
  • Project Management, 6%
  • Excellent Interpersonal, 5%
  • Customer Satisfaction, 4%
Common professional services consultant skills
  • Professional Services, 14%
  • Architecture, 6%
  • Cloud, 6%
  • Java, 6%
  • Customer Service, 5%
  • Unix, 4%

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