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Service delivery coordinator vs department coordinator

The differences between service delivery coordinators and department coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and a department coordinator. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $44,673 average annual salary of a department coordinator.

The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for a department coordinator are customer service, patients, and patient care.

Service delivery coordinator vs department coordinator overview

Service Delivery CoordinatorDepartment Coordinator
Yearly salary$68,226$44,673
Hourly rate$32.80$21.48
Growth rate--8%
Number of jobs32,90567,423
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 57%
Average age4747
Years of experience66

What does a service delivery coordinator do?

Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.

What does a department coordinator do?

A department coordinator is responsible for supporting business operations and management tasks to ensure that the company meets its daily operational goals and objectives. Department coordinators coordinate the project progress of each department and maintain the adequate allocation of funds and resources to perform operations timely and efficiently. They also negotiate contracts with suppliers and vendors for materials that are essential for company products and processes. A department coordinator must have excellent communication and organizational skills, especially in writing reports, attending meetings, and handling clients' inquiries and concerns.

Service delivery coordinator vs department coordinator salary

Service delivery coordinators and department coordinators have different pay scales, as shown below.

Service Delivery CoordinatorDepartment Coordinator
Average salary$68,226$44,673
Salary rangeBetween $48,000 And $95,000Between $32,000 And $61,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateIllinoisNew York
Best paying companyBaker HughesGLG
Best paying industryTechnologyFinance

Differences between service delivery coordinator and department coordinator education

There are a few differences between a service delivery coordinator and a department coordinator in terms of educational background:

Service Delivery CoordinatorDepartment Coordinator
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Service delivery coordinator vs department coordinator demographics

Here are the differences between service delivery coordinators' and department coordinators' demographics:

Service Delivery CoordinatorDepartment Coordinator
Average age4747
Gender ratioMale, 52.0% Female, 48.0%Male, 30.3% Female, 69.7%
Race ratioBlack or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 9.0% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between service delivery coordinator and department coordinator duties and responsibilities

Service delivery coordinator example responsibilities.

  • Review and manage any contractual inquires from branches, patients, referral sources, case managers while monitoring all EDI transmission.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Create and develop POS materials used throughout the company.
  • Complete HUD require reports and enter ISP into database.
  • Summit semi-report to the HUD and other funds relate projects.
  • Monitor building HVAC systems to ensure most efficient operating schedules.
  • Show more

Department coordinator example responsibilities.

  • Manage RFP process; act as key liaison for corporate clients and corporate sales director.
  • Manage hotel database, Delphi, including assigning ballroom for events, issuing contracts and arranging menus.
  • Manage end-to-end request for proposal (RFP) process; from client presentation creation to demonstration via on-site or WebEx.
  • Implement financial monitoring systems and monitor cash management including controlling production expenditures, and managing payroll and petty cash.
  • Administer, organize, and file patient paperwork including HIPAA forms.
  • Facilitate bi-rotational meetings on various healthcare topics which includes HIPAA and culture of safety.
  • Show more

Service delivery coordinator vs department coordinator skills

Common service delivery coordinator skills
  • Service Delivery, 25%
  • Project Management, 17%
  • Customer Satisfaction, 10%
  • Customer Service, 7%
  • Data Entry, 5%
  • SLA, 5%
Common department coordinator skills
  • Customer Service, 20%
  • Patients, 20%
  • Patient Care, 8%
  • Data Entry, 6%
  • Payroll, 5%
  • PowerPoint, 5%

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