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The differences between service delivery coordinators and department coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service delivery coordinator and a department coordinator. Additionally, a service delivery coordinator has an average salary of $68,226, which is higher than the $44,673 average annual salary of a department coordinator.
The top three skills for a service delivery coordinator include service delivery, project management and customer satisfaction. The most important skills for a department coordinator are customer service, patients, and patient care.
| Service Delivery Coordinator | Department Coordinator | |
| Yearly salary | $68,226 | $44,673 |
| Hourly rate | $32.80 | $21.48 |
| Growth rate | - | -8% |
| Number of jobs | 32,905 | 67,423 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 57% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Service delivery coordinators are professionals who are responsible for handling service orders from customers to ensure that the delivery of services is completed on time and within budget. These coordinators must manage the daily activities of the service delivery team and develop training programs to execute order requests accurately and within agreed-upon timelines. They must gather and enter customer service data into their database systems to initiate order activity and coordinate any changes. Service delivery coordinators must also participate in operational meetings to provide information and recommendations with other supervisors and coordinators.
A department coordinator is responsible for supporting business operations and management tasks to ensure that the company meets its daily operational goals and objectives. Department coordinators coordinate the project progress of each department and maintain the adequate allocation of funds and resources to perform operations timely and efficiently. They also negotiate contracts with suppliers and vendors for materials that are essential for company products and processes. A department coordinator must have excellent communication and organizational skills, especially in writing reports, attending meetings, and handling clients' inquiries and concerns.
Service delivery coordinators and department coordinators have different pay scales, as shown below.
| Service Delivery Coordinator | Department Coordinator | |
| Average salary | $68,226 | $44,673 |
| Salary range | Between $48,000 And $95,000 | Between $32,000 And $61,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Illinois | New York |
| Best paying company | Baker Hughes | GLG |
| Best paying industry | Technology | Finance |
There are a few differences between a service delivery coordinator and a department coordinator in terms of educational background:
| Service Delivery Coordinator | Department Coordinator | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service delivery coordinators' and department coordinators' demographics:
| Service Delivery Coordinator | Department Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 52.0% Female, 48.0% | Male, 30.3% Female, 69.7% |
| Race ratio | Black or African American, 8.2% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 9.0% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |