Service liaison representative vs member service representative

Differences between service liaison representative and member service representative duties and responsibilities

Service liaison representative example responsibilities.

• Manage routine closing procedures, correspond extensively with problematic patrons and provide assistance with ATM's.
• Assist incoming veterans with registering for services.
• Work with student veterans to assist in creating veteran-friendly environment on campus.
• Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Work with multiple teams including scientists, developers, and QA to resolve user issues and to provide subject matter expertise.
• Participate in QA candidate interviews.
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Member service representative example responsibilities.

• Coordinate and manage ATM and automate telephone services.
• Identify cross-sell opportunities; actively and aggressively promote products to achieve credit union target production expectations.
• Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Open different accounts base on customer needs, from basic checking and savings, to IRAs, Cds, etc.
• Train in CPR and other emergency procedures.
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