Service liaison representative vs player services representative

The differences between service liaison representatives and player services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service liaison representative and a player services representative. Additionally, a service liaison representative has an average salary of $36,515, which is higher than the $28,843 average annual salary of a player services representative.

The top three skills for a service liaison representative include veterans, press releases and client accounts. The most important skills for a player services representative are guest service, data entry, and customer service.

Service liaison representative vs player services representative overview

	Service Liaison Representative	Player Services Representative
Yearly salary	$36,515	$28,843
Hourly rate	$17.56	$13.87
Growth rate	-4%	-4%
Number of jobs	117,485	218,951
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	12	12

Service liaison representative vs player services representative salary

Service liaison representatives and player services representatives have different pay scales, as shown below.

	Service Liaison Representative	Player Services Representative
Average salary	$36,515	$28,843
Salary range	Between $27,000 And $48,000	Between $22,000 And $36,000
Highest paying City	-	Sacramento, CA
Highest paying state	-	Massachusetts
Best paying company	-	Diablo Country Club
Best paying industry	-	Hospitality

Differences between service liaison representative and player services representative education

There are a few differences between a service liaison representative and a player services representative in terms of educational background:

	Service Liaison Representative	Player Services Representative
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Service liaison representative vs player services representative demographics

Here are the differences between service liaison representatives' and player services representatives' demographics:

	Service Liaison Representative	Player Services Representative
Average age	40	40
Gender ratio	Male, 43.1% Female, 56.9%	Male, 35.6% Female, 64.4%
Race ratio	Black or African American, 12.2% Unknown, 5.6% Hispanic or Latino, 18.3% Asian, 7.0% White, 56.3% American Indian and Alaska Native, 0.7%	Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between service liaison representative and player services representative duties and responsibilities

Service liaison representative example responsibilities.

Manage routine closing procedures, correspond extensively with problematic patrons and provide assistance with ATM's.
Assist incoming veterans with registering for services.
Work with student veterans to assist in creating veteran-friendly environment on campus.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Work with multiple teams including scientists, developers, and QA to resolve user issues and to provide subject matter expertise.
Participate in QA candidate interviews.

Player services representative example responsibilities.

Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
Experience with AS400 systems, CMS and LMS.
Assist seniors on their Medicare coverage and premiums.
Review and maintain DMV policy and procedure manual.
Operate a POS system to process and itemize admissions.
Serve as subject matter expert for transportation master data integrity in TMS.

Service liaison representative vs player services representative skills

Common service liaison representative skills

Veterans, 32%
Press Releases, 19%
Client Accounts, 18%
Inbound Calls, 16%
Telephone Calls, 15%

Common player services representative skills

Guest Service, 15%
Data Entry, 11%
Customer Service, 9%
Casino Floor, 8%
Reservations, 6%
Excellent Guest, 6%

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Service Liaison Representative
Service Liaison Representative vs Player Services Representative

Updated January 8, 2025

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