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The differences between service managers and requirements managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a service manager, becoming a requirements manager takes usually requires 6-8 years. Additionally, a requirements manager has an average salary of $87,310, which is higher than the $74,009 average annual salary of a service manager.
The top three skills for a service manager include POS, performance reviews and cash handling. The most important skills for a requirements manager are java, client facing, and emerging technologies.
| Service Manager | Requirements Manager | |
| Yearly salary | $74,009 | $87,310 |
| Hourly rate | $35.58 | $41.98 |
| Growth rate | 6% | 16% |
| Number of jobs | 341,785 | 64,837 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 64% |
| Average age | 44 | 47 |
| Years of experience | 6 | 8 |
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
A Requirements Manager develops and oversees procedures to ensure that projects meet their needs. They focus on identifying project requirements through extensive research and analysis, conceptualizing plans to attain them. There are also instances when they must spearhead product and requirement reviews, identifying their strengths and weaknesses to develop solutions against potential problem areas. Most Requirements Managers manage development teams, leading and encouraging them to reach goals while implementing company standards and regulations for a smooth and efficient workflow.
Service managers and requirements managers have different pay scales, as shown below.
| Service Manager | Requirements Manager | |
| Average salary | $74,009 | $87,310 |
| Salary range | Between $47,000 And $116,000 | Between $56,000 And $135,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | New York | - |
| Best paying company | Latham & Watkins | - |
| Best paying industry | Technology | - |
There are a few differences between a service manager and a requirements manager in terms of educational background:
| Service Manager | Requirements Manager | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Carnegie Mellon University |
Here are the differences between service managers' and requirements managers' demographics:
| Service Manager | Requirements Manager | |
| Average age | 44 | 47 |
| Gender ratio | Male, 71.1% Female, 28.9% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 11% |