Supervisor/sales associate vs assistant shift supervisor

Differences between supervisor/sales associate and assistant shift supervisor duties and responsibilities

Supervisor/sales associate example responsibilities.

• Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
• Demonstrate knowledge and execution of all register (POS) functions; handle all cash controls and transactions accurately.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Assistant shift supervisor example responsibilities.

• Manage store upkeep, handle customer support, train new employees, and frequently complete nightly payroll.
• Carry out administrative functions including tracking ordering and managing inventory, and support the manager in monitoring store security and cleanliness.
• Perform access control and monitor CCTV cameras at the lobby command center.
• Patrol designate areas, enforce state and local laws, issue violations; direct investigations as necessary.
• Prepare and submit reports for direct patrol activities.
• Assist with payroll administration, department correspondence and other management activities as directed.
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