Supervisor/sales associate vs front end supervisor

Differences between supervisor/sales associate and front end supervisor duties and responsibilities

Supervisor/sales associate example responsibilities.

• Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
• Demonstrate knowledge and execution of all register (POS) functions; handle all cash controls and transactions accurately.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Front end supervisor example responsibilities.

• Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
• Compare the total amount that are personally count with the total amount that are calculated by the POS reports or register
• Assist in training all cashiers in all front-end policies, including training new cashiers on POS system and cross-training other associates.
• Used exceptional interpersonal skills in assisting guests with questions regarding directions, dinner reservations, transportation and travel requests.
• Perform a variety of functions including greeting & receiving customers, bagging groceries, and cleaning register and belts throughout shift.
• Prepare and bag groceries to customer specifications.
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