Supervisor/sales associate vs lead associate

Differences between supervisor/sales associate and lead associate duties and responsibilities

Supervisor/sales associate example responsibilities.

• Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
• Demonstrate knowledge and execution of all register (POS) functions; handle all cash controls and transactions accurately.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Lead associate example responsibilities.

• Lead the review and overhaul of the QA and configuration management processes for the IPPS-A program.
• Manage and care for all pets including: pet counts, medicating, cleaning, and selling.
• Administer SharePoint server to include managing users and group on site to control large scale enterprise projects.
• Manage and delegate over lumber-building materials department including millwork department.
• Communicate team challenges and support strategic project management plans during daily leadership meetings; disseminate strategies and information to the team.
• Solve customer service and billing issues and troubleshoot equipment for customers.
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