Supervisor/sales associate vs sales lead/sales associate

Differences between supervisor/sales associate and sales lead/sales associate duties and responsibilities

Supervisor/sales associate example responsibilities.

• Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
• Demonstrate knowledge and execution of all register (POS) functions; handle all cash controls and transactions accurately.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Sales lead/sales associate example responsibilities.

• Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
• Complete customer transactions using POS register system and fraud security protocol.
• Monitor inventory accountability by physically checking inventory, running inventory reports, receiving shipments, and completing transfers in the POS.
• Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.