Support center manager vs billing manager

Differences between support center manager and billing manager duties and responsibilities

Support center manager example responsibilities.

• Lead successful project to develop SharePoint support matrix in collaboration with I.T.
• Orchestrate turnaround of sub-standard performance, achieving or exceeding all key performance indicators (KPI) to maximize productivity.
• Lead corporate ITIL service level management initiative and implement key performance indicators (KPIs) to effectively measure operational performance.
• Research, target and resolve escalate payroll and invoicing issues.
• Maintain payroll duties for all support staff and all field personnel.
• Spearhead the relocation of the sampling department including space layout, equipment and logistics.
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Billing manager example responsibilities.

• Manage, extract, and process EHRs by request.
• Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
• Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
• Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
• Credential providers with Medicare, Medicaid and commercial carriers.
• Approve and post all A/R adjustments via PeopleSoft.
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