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The differences between support center managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a support center manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $77,251 average annual salary of a support center manager.
The top three skills for a support center manager include technical support, service delivery and performance reviews. The most important skills for an operations support manager are customer service, project management, and human resources.
| Support Center Manager | Operations Support Manager | |
| Yearly salary | $77,251 | $79,730 |
| Hourly rate | $37.14 | $38.33 |
| Growth rate | 10% | 6% |
| Number of jobs | 113,530 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 65% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
Support center managers and operations support managers have different pay scales, as shown below.
| Support Center Manager | Operations Support Manager | |
| Average salary | $77,251 | $79,730 |
| Salary range | Between $45,000 And $131,000 | Between $47,000 And $133,000 |
| Highest paying City | - | San Bruno, CA |
| Highest paying state | - | California |
| Best paying company | - | Meta |
| Best paying industry | - | Technology |
There are a few differences between a support center manager and an operations support manager in terms of educational background:
| Support Center Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between support center managers' and operations support managers' demographics:
| Support Center Manager | Operations Support Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 61.3% Female, 38.7% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |