Support specialist jobs in Bowie, MD - 5,072 jobs

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference! How this role contributes to the Y's mission: As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. You will work within the community, with families and with parents/guardians, acting as an advocate for families, developing trusting relationships and ensuring that support services are available to meet family goals. You will work with families on an individualized basis to identify family goals, strengths, and necessary services and ensure parents have opportunities to enhance their skills and knowledge that aid in child development.You will be responsible for community partnerships, service coordination as well as reporting. As a Y Family Services Manager, you'll contribute to the Y and to the broader community we serve by working with our littlest participants and their families who are economically disadvantaged and help them prepare for success in school and life. This work is right for you if you have: An interest in the well-being and education of young children, enthusiasm, patience, good humor, good judgment and a good spirit The ability to clearly communicate and effectively listen to children, parents/guardians, members, and other Y associates At least 2 year of experience working with adults in the Human Services or Social Work field Prior Head Start experience (preferred) An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred) For a full listing of Head Start locations visit *********************************************************** All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.

A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law. #J-18808-Ljbffr

Akkodis is seeking a Cisco Contact Center Migration Specialist (Customer Success & Business Analyst) for our client based out in Hybrid / On-site in Fairfax, Virginia. Pay Range:$50/-$60/hr on w2 without beneifts. The pay may be negotiable based on experience, education, geographic location, and other factors. Key Responsibilities Perform detailed discovery and documentation of existing Avaya call flows, IVR scripts, routing logic, queues, skills-based routing, and integrations for 32 separate contact center instances. Design and map equivalent call flows, queuing strategies, and customer journeys in Cisco Contact Center Enterprise/Cloud (CCE/CCX or Cisco Webex Contact Center). Collaborate with technical teams to ensure accurate translation of Avaya functionality (e.g., Experience Portal, POM, vectors, VDNs) into Cisco equivalents (e.g., CVP, ICM scripting, ECE, precision queues). Create clear, comprehensive flow diagrams, requirement documents, and migration playbooks. Lead or support User Acceptance Testing (UAT) cycles, including test script creation and defect triage. Deliver targeted training and knowledge transfer sessions to end-users, supervisors, and administrators on the new Cisco platform. Act as the primary point of contact for business stakeholders during the transition, ensuring minimal disruption and high adoption. Identify and escalate risks, gaps, or functionality differences between Avaya and Cisco environments. Preferred Relevant certifications (e.g., Avaya ACIS/ACSS, Cisco CCNP Collaboration, ITIL). Prior public-sector or multi-agency contact center migration experience. Cisco certifications (CCNA Collaboration, CCNP Voice). This is a high-impact, fast-paced contract role ideal for a seasoned contact center professional who thrives on complex migrations and driving successful customer adoption. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Project Coordinator Job Type: Fully Onsite - 5 days a week (M-F) Pay Rate: $32-$33 hourly on W2 Salary: $55,000-70,000k Yearly We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team. This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners. The ideal candidate will play a key role in maintaining efficiency and ensuring project success. Responsibilities: Support Project Managers with scheduling, tracking, and reporting. Maintain organized project documentation and updates. Coordinate meetings and follow up on action items. Communicate with internal teams, suppliers, and customers. Monitor progress and flag risks or delays. Qualifications/Must haves: 4+ years of project coordination or related experience. Experience with purchase orders (POs) and managing customer accounts. Strong organizational and multitasking skills. Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus. What We're Looking For: Strong communication skills with an outgoing, adaptable, and professional attitude. Comfortable with daily commute and able to work onsite 5 days a week. Available for onsite interviews and flexible with the hiring manager's schedule. Ready to start immediately if selected and open to any shift schedule.

We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Dulles, VA. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting. Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment. Key Responsibilities Access Control & Compliance Monitor gates, turnstiles, and access points to ensure only authorized personnel enter. Verify worker credentials, badges, and compliance documentation. Issue and manage temporary badges and visitor passes. Report irregularities or noncompliance to site supervisors. Worker Onboarding & Assistance Guide workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth and timely worker access. Minimize delays by resolving issues efficiently. Maintain accuracy in compliance and credential checks. Provide a consistently positive support experience on site. Key Qualifications High school diploma or equivalent (some college or technical training preferred). Prior experience in field support, help desk, IT support, or site operations is a plus. Basic technical troubleshooting skills (hardware/software). Strong attention to detail and ability to follow structured protocols. Excellent communication and interpersonal skills. Ability to stand/walk for extended periods and work outdoors at site access points.

Epic Cardiovascular has an exciting opportunity for a registered nurse or respiratory therapist for a role as an ECMO Specialist at a renowned medical center! The ECMO/ECLS (Extracorporeal Life Support) Specialist operates and maintains the extracorporeal circuit for long -term pulmonary and/or cardiac support. The Specialist functions independently following standing orders and parameters under the direction of the ECLS physician, and participates as a member of the multi-disciplinary team assessing, planning, implementing, and evaluating comprehensive care services (therapies). COMPENSATION: $120,000-$135,000 based on skills, training and experience MAJOR DUTIES AND RESPONSIBILITIES: A. The duties of the ECLS Specialist include, but are not limited to: 1. Operates the extracorporeal circuit, pump, and related equipment. 2. Manages the ongoing process of healthcare delivery to patients and families per institutional policies. 3. Participates in patient rounds and possibly making suggestions to the Physician and ECLS team after assessing patient responses to ECLS therapy. 4. Reviews laboratory and blood gas results and treats within defined protocols prescribed by physician in charge. 5. Circuit adjustments including pump flow, gas exchange, hemofiltration, anticoagulation therapy, or other to maintain patient within limitations set by ECLS physician. 6. Troubleshoots the ECLS circuit and make replacements of circuit components as indicated and usually in the presence of the institutional Perfusionists and Physicians. 7. May assist in data collection and research activities associated with the institution or EPIC. 8. Attends ongoing classes of specific institution and/or EPIC as related to ECLS services. B. Specific and ancillary responsibilities of the ECLS Specialist: 1. Accurately assess pathophysiological changes within the patient during bypass. 2. Manages ECMO flow in relationship to patient management parameters 3. Performs all technical skills with efficiency, accuracy, safety, and in accordance with institutional and EPIC policy and procedures. 4. Operates all equipment according to policy and procedure: differentiate patient vs. patient problems and intervene appropriately. 5. Implements standing physician orders within established guidelines 6. Anticipates, intervenes, and manages crisis/emergency situations according to policy and procedure; maintains professional composure. 7. Demonstrates effective assessment of the ECLS circuit. 8. Performs, manages, and troubleshoots anticoagulation per institutional protocol. 9. Demonstrates proper blood sampling techniques from the ECLS circuit. 10. Documents appropriately on all ECMO records including OnCloud EMR. 11. Demonstrates administration of all blood products into the ECLS circuit 12. Manages laboratory results and perform appropriate interventions as related by ECLS therapy. 13. Assesses clinical status of the patient, including vital signs and discuss possible intervention. 14. Provides feedback for improved patient outcomes to other care providers 15. Assimilates information and then provide documentation of the interventions that provide the chosen integrated plan of care. 16. Anticipates and communicates patient needs that will require intervention by other members of the care team. 17. Anticipates learning needs for patients/families/ and staff. 18. Assists others in defining learning outcomes and appropriate interventions. 19. Uses innovation in individualizing patient/family teaching to the individual patient/family needs. 20. Participates during patient management discussions and suggest clinical management option during discussions. 21. Maintains qualification licensure as per those licensure requirements. 22. Maintains communication within institutional and EPIC standards and policies for delivery of ECLS care. 23. Maintains competencies in current topics of ECLS thru institutional journals, Internet, and networking with care providers of similar nature. 24. Punctuality, professional respect to all other team members, and professional behavior must be maintained at all times. C. Personal demands on the ECLS Specialist include: 1. Participate in “on-call” scheduling, which is provided 24 hours a day, 7 days a week, 365 days a year. 2. Must wear a pager or cell phone during “on-call” times and be available to respond within the designated call response time of the hospital. 3. Must be in good physical condition. 4. Must be able to endure long hours, both mentally and physically 5. Physical requirements include standing for long periods of time, lifting, stooping, sitting, stretching, and other bodily demands for extended intervals. 6. Exposure to noxious gases and bodily fluids with risk of infections and diseases. 7. Remain current on present perfusion technology procedures, techniques, and literature. 8. Establish and maintain a professional demeanor. 9. Re-enforce the integrity of Epic CV Services. 10. When directed, serve in supportive capacity for all clinical accounts relative to vacation relief, sick leave, and temporary staffing. QUALIFICATIONS: A. Registered Nurse or Registered Respiratory Therapist licensed in the state of employment. B. Minimum of two (2) years intensive care or related experience. C. Satisfactory completion of an ECLS Training Course. D. Satisfactory completion of the Perfusion.com clinical assessment examination. E. A minimum of 60 hours of Clinical Pump time. F. Full understanding of circuit components utilized for the service of a particular ECLS center. G. Ability to remain calm under pressure and a mechanical inclination is preferred. Must relocate to Washington, DC, or the surrounding area IMMEDIATE SUPERVISOR: A. Director of ECLS Services B. Vice President C. Hospital Director of ECLS Services / Intensivist CREDENTIALING: If required, the ECLS Specialist will submit all necessary documentation to Epic and the hospital credentialing committee, for credentialing as a non-physician medical staff member as required. Serious inquires only please. Epic Cardiovascular Staffing Benefits: Competitive salaries Relocation reimbursement Paid vacation 401K plan with company match Incentives and bonuses for travel and additional opportunities Health insurance Dental insurance Vision insurance Life insurance w/ voluntary life option Short-term and long-term disability insurance Professional liability insurance Business Travel Accident Insurance Estimated Compensation Range $90,000-$125,000+ per year based on skills, experience and possible bonus opportunities Contact: Ben Greenfield, MPS, CCP, LP Director of Recruiting Epic Cardiovascular Staffing (formerly Perfusion.com) 2250 McGregor Blvd., Suite 3300 Fort Myers, FL 33901 (402)432-1437 employment@epiccardiovascularstaffing.com By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes. Epic Staffing Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, housing, age, disability or genetics. We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

LHH is seeking a Research Program Support Specialist for a client in Linthicum, MD The Research Programs Specialist provides administrative and operational support for the Research initiatives. This includes managing research grants, assisting with investigator support programs, and coordinating research education activities. The role involves compliance checks, grant processing, tracking submissions, preparing reports, and supporting governance committees. Key Responsibilities Perform grant application compliance checks and maintain submission trackers. Assist with grant review, processing, management, and closeout. Prepare funded/not funded letters and update statuses in Proposal Central. Track awardee reports and follow up on delinquent deliverables. Support governance committees with meeting minutes and SOP finalization. Assist with annual meeting preparation, including logistics and inventory. Handle clerical tasks such as printing, binder creation, and workroom organization. Requirements Bachelor's degree preferred, ideally in health science-related fields. Experience in research or grants program administration is a plus. Familiarity with online survey tools (e.g., SurveyMonkey) preferred. Willingness to attend evening calls and occasional weekend events. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity for a Pipeline Field Specialist at our Silver Springs Transmission in Silver Springs, NY. RESPONSIBILITIES Perform duties related to the installation, maintenance, and operation of a natural gas pipeline system (steel or plastic - low pressure to high pressure), wells and facilities in a safe, efficient, and economical manner while conforming to all Company, local, state and federal guidelines. The duties and assignments, either individually or with other employees, including but not limited to the installation, operation, inspection, connection, disconnection, maintenance, repair and replacement of natural gas pipelines, wells, gas measurement equipment, meters, regulators, and associated equipment and facilities. Prepare and maintain reports and records as required. Promote good customer and public relations, report customer complaints and inquiries. May train and assist other coworkers as required. May lead or direct up to one other individual in work assignments. Perform all other duties as required in higher or lower classifications. QUALIFICATIONS Three months documented experience in a COMBINATION of the following: natural gas field work, other field work, well tending, pipeline inspection, pipeline work, construction, excavation, plant operations, physical labor, manufacturing, farming, timbering, line locating AND/OR related military experience AND/OR related education (technical school or college.) Ability to walk various terrain, climb steps and ladders, work from elevated platforms and/or excavations Ability to operate various equipment and tools weighing up to 90 lbs., as well as the ability to work independently and as a crew member. Must be able to lift/carry a minimum of 50 lbs. Must possess basic computer skills. Additional knowledge, skills, and abilities: Ability to follow mandatory safety rules and standard operating procedures and use personal protective equipment. Ability to analyze problems, collect accurate data and draw valid conclusions. Ability to work independently or as a crew member. PREFERRED : Related natural gas industry experience. Education Required Education Required: High school diploma or GED. Testing Required Cognitive Aptitude testing Working Conditions This position is subject to callouts, and you must be available and willing to work overtime as required. You may be subject to hazards, such as proximity of moving parts, exposure to high noise levels, solvents, lubricants, and other chemicals. You will be subjected to adverse weather and environmental conditions. Minimal overnight travel may be required. CHAMPION: Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification 10003985 Job Category Pipeline Operations Posting Date 2025-12-16 Apply Before 2026-01-06T04:59:00+00:00 Job Schedule Full time Locations 4478 Oak Hill Rd, Silver Springs, NY, 14550, US Travel Requirements Up to 25% Relocation Assistance Not currently offered for this position Business Eastern Gas Transmission and Storage, Inc. Compensation details: 28.79-28.79 PI**********b6-30***********3

The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point for end-user support. This role is responsible for resolving highly complex issues across multiple systems, mentoring junior staff, leading process improvement initiatives, and ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams, enterprise architects, and IT leadership to enhance system reliability, user experience, and support effectiveness. **Position Responsibilities** 1. Critical Incident Resolution + Act as the final point of escalation for complex incidents escalated from Level 1 and Level 2 support. + Perform in-depth technical troubleshooting and root cause analysis on multifaceted issues affecting enterprise systems, applications, and endpoints. + Coordinate with network, systems, and security teams to resolve enterprise-impacting issues and restore services quickly. + Participate in major incident response bridges, providing subject matter expertise to minimize downtime. 2. Proactive Issue Management and Process Improvement + Conduct trend and root cause analyses to identify recurring incidents and recommend long-term preventive measures. + Lead continuous improvement efforts in ITSM processes (Incident, Problem, Change, and Knowledge Management). + Develop and maintain technical documentation, knowledge base articles, and standard operating procedures (SOPs). + Drive automation and scripting initiatives to reduce repetitive work and improve resolution times. 3. Collaboration and Cross-Functional Leadership + Serve as the primary liaison between the Service Desk and engineering, infrastructure, and application teams. + Partner with vendors to resolve escalated hardware and software issues and ensure adherence to service-level expectations. + Represent the IT Service Desk during Change Advisory Board (CAB) meetings, advocating for user experience and operational readiness. + Provide project support for new technology rollouts, enterprise migrations, and major software deployments (as required). 4. Mentorship and Knowledge Sharing + Coach and mentor Level 1 and Level 2 technicians, sharing technical expertise and troubleshooting best practices. + Support training initiatives, ensuring that junior staff develop skills necessary for future advancement. + Assist in onboarding new Service Desk personnel, including process familiarization and knowledge transfer. 5. Audit, Reporting, and Compliance + Lead the gathering of records and supporting materials for internal and external IT audits. + Ensure compliance with corporate IT and security policies, maintaining documentation accuracy and process adherence. + Produce detailed post-incident reports and metrics dashboards to inform leadership decision-making. **Basic Qualifications (Required Skills & Experience)** + Bachelor's degree in Information Technology, Computer Science, or equivalent experience. + Minimum 5-7 years of experience in IT support, with at least 2 years in a senior technician, engineer, or escalation role. + ITIL Foundation Certification (minimum). + CompTIA A+ Certification - Core 1 and Core 2 + Advanced Technical Expertise. + Deep understanding of Windows, mac OS, mobile device operating systems, and working knowledge of Ubuntu/Linux workstations. + Strong knowledge of Active Directory, Azure AD, Exchange Online, O365 administration, Intune, device management platforms (Workspace ONE JAMF), Apple Business Manager, Winmagic/BitLocker, DUO and Okta MFA. + Proficiency in network diagnostics (DNS, DHCP, VPN, TCP/IP), virtualization technologies, and remote management tools. + Experience with enterprise ITSM tools (e.g., ServiceNow, Ivanti, Remedy). + Familiarity with scripting languages such as PowerShell, Python, or Bash for automation. + Analytical and Problem-Solving Skills: + Strong ability to perform complex root cause analysis and develop sustainable solutions under pressure. + Success in reducing incident recurrence through data-driven process improvements. + Excellent verbal and written communication skills to convey technical information clearly to both technical and non-technical audiences. + Skilled in drafting technical documentation, knowledge base content, and incident reports. + Proven ability to lead by example and guide junior technicians through complex troubleshooting processes. + Experience in fostering collaboration across geographically distributed teams. + Demonstrated commitment to providing an exceptional user experience through active listening, empathy, and clear communication. + Capable of handling difficult interactions professionally and constructively. + Strong organizational skills with the ability to manage multiple high-priority projects simultaneously. + Experience participating in CAB meetings and understanding of ITIL-aligned change management practices. + Active Listening & Empathy: Ensuring users feel heard and understood throughout the support process. + Clear Communication: Translating technical concepts into user-friendly language. + Time Management: Prioritizing incidents and requests efficiently while meeting SLAs. + Adaptability: Remaining flexible amid changing priorities, systems, and environments. + Positive Attitude: Promoting a culture of collaboration, respect, and accountability within the team. **Other Qualifications & Desired Competencies** + ITIL Intermediate or Managing Professional certification. + Microsoft Certified: Modern Desktop Administrator Associate or equivalent. + CompTIA Network+, Security+, or equivalent advanced certifications. + Experience with ISO 27001 or SOC 2 environments + Demonstrated experience resolving complex enterprise-level incidents and contributing to IT process improvement initiatives. + Consistency, Responsiveness, Accountability, Urgency + Integrity, accountability, and a continuous improvement mindset. + Ability to perform under pressure while maintaining professionalism. + Commitment to teamwork, inclusion, and user satisfaction. **Physical Demands** + Ability to work in an office environment (Constant) + Ability to safely lift up to 50 lbs. and carry/move objects of varying shapes and sizes (Occasional) + Required to stand and sit for long periods (Frequent) + Required to talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent) **Clearance Level** No Clearance The salary range for this role is: $31 - $44 AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. **ITAR Requirement:** _T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._ **Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* . We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. **Who We Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. **What We Do** Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. _We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._ **ITAR** U.S. Citizenship required **About AV:** **AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.** We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next. **If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.** **Careers at AeroVironment (*****************************************

The primary responsibility of the IT Inventory Technician, is to provide support to the IT Inventory team with receiving, ensuring that received assets are put in the proper locations and scanned into the Asset Management Tool. The IT Inventory Technician will also be responsible for assisting with Asset disposal process, including removing and degaussing Storage devices. Receive shipments, Scan all assets into the Asset management Tool. Store in appropriate designated locations. Move/Retrieve assets marked for disposal. Remove Storage devices from assets marked for disposal, label as appropriate and degausse as needed. Deliver received devices to end users/groups. Participate in Imaging End points and PC Replacement activities. All other related duties as assigned. Daily Operations Receive, Scan into IT Asset Management Tool and Report assets being delivered or returned to CLIENT Ensure that Warehouse is neatly arranged at all times and assets placed in the appropriate location/s Issue and/or Deliver Assets to customer Degauss Operations Assist with receiving Assets to be Surplussed Scan Assets into ITAM Tool Remove Storage Devices from Asset and Label appropriately Degauss Storage device as required per SOP PC Replacement Operations: Assist with Asset Imaging, End user asset reconciliation and other PC Replacement activities as required. Reporting: Provide reports as needed

\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations. **Key Responsibilities** · Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets. · Respond to user requests via phone, email, and in-person support channels. · Support and troubleshoot Apple iPads, iPhones, and Android mobile devices. · Install, configure, and maintain desktop/laptop hardware and software. · Track and manage IT service tickets and escalate complex issues as needed. · Participate in equipment deployments and system upgrades. · Communicate the status of pending requests, outages, and maintenance activities to end users. · Maintain documentation and knowledge base articles as needed. · Collaborate with server and network teams to resolve cross-functional issues. **Minimum Qualifications** · Associate's degree in IT or related field, or equivalent work experience. · 2+ years of hands-on experience in a help desk or desktop support environment. · Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365. · Exposure to supporting mobile devices in an enterprise environment. · Strong communication and customer service skills. · Ability to work independently in a fast-paced federal workplace. · Must be eligible to work in the United States and pass a federal background check. **Preferred Qualifications** · Experience working with federal agencies or in a government contracting environment. · Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms. · Certifications such as CompTIA A+, Network+, or ITIL Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (************************** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Senior Mobile Support Specialist to join us. The Unclassified Mobile Support Specialist (Senior) is responsible for managing and supporting mobile and wireless services for the DISA J6 enterprise. This includes provisioning, troubleshooting, lifecycle management, and compliance of unclassified mobile devices such as smartphones, tablets, and MiFi units. The specialist ensures secure, efficient, and user-focused delivery of mobile services in accordance with DoD and DISA policies. Duties and Responsibilities: Mobile Device Lifecycle Management: Provision, deploy, replace, and deprovision mobile devices (e.g., iPhones, iPads, MiFi). Maintain inventory and ensure accurate tracking of all mobile assets. Support the J6 Buy Back Program and ensure proper sanitization and deactivation of devices. User Support & Service Fulfillment: Respond to user requests for mobile services, including new activations, plan changes, and troubleshooting. Provide training and guidance to users on device usage and security best practices. Support device delivery and pickup at locations such as the Pentagon, Mark Center, and Hampton Roads. Vendor & Carrier Coordination: Interface with commercial wireless carriers (e.g., AT&T, Verizon, T-Mobile) and DISA Mobility teams. Manage user accounts on carrier portals and MDM platforms (e.g., Apple Business Manager, MobileIron/MORFEUS). Compliance & Security: Ensure compliance with DODI 4640.07, DODI 8500.01, and DISA STIGs for mobile devices. Support mobile data retention and archive activities using approved tools. Assist with warranty repair coordination and device configuration for security compliance. Reporting & Analytics: Generate and maintain reports such as: Wireless Usage Reports Inventory Level Reports Rate Optimization and Trend Analysis Wireless Bills and Cost Accounting Validate data across systems (e.g., WAWF, MDM, carrier usage) every six months. Project & Process Support: Participate in mobile device lifecycle refresh (LCR) planning and execution. Support enterprise mobility projects, including evaluation of new devices and service models. Maintain and update KM documentation and SOPs related to mobile services. Qualifications Required Skills/Certifications: Secret security clearance CompTIA Security + certification 5+ years of experience in mobile device support or telecommunications in a DoD or enterprise environment. Strong knowledge of mobile platforms (iOS, Android), MDM systems, and carrier management portals. Familiarity with DoD mobile security policies and compliance frameworks. ITIL Foundation certification - preferred Apple Certified iOS Technician (ACiT) or similar - preferred Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

The Deskside Technical Support Specialist is responsible for providing desktop and mobile hardware and software support to high-profile end-users. The role involves resolving a wide variety of requests, inquiries, and complaints using extensive technical knowledge of hardware and software. This individual will serve as the primary IT point of contact, supporting high-touch, high-profile customers, liaising with stakeholders, and driving service excellence through day-to-day actions. Strong customer service skills, including empathy, clear communication, and prompt issue resolution, are essential, as they directly impact the user experience by fostering trust, reducing downtime, and ensuring that high-profile clients feel supported and valued at every interaction. The successful candidate will have a strong knowledge of the end-user computing ecosystem and an ability to quickly learn applications and services. A high level of emotional intelligence (EQ) is necessary to succeed in this role, as it enables the specialist to navigate high-pressure situations, respond with empathy, and build strong relationships with high-profile users. Duties and Responsibilities Assist users in resolving computer-related issues such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through active listening and personalized techniques with a consistent focus on service excellence. Hardware support functions include, but are not limited to, end-user support, desktop support, laptop support, office setups, and mobile device support. Perform computer imaging and post-image configurations, preventative maintenance, and basic printer troubleshooting while coordinating with vendors for repairs. Software support functions include, but are not limited to, troubleshooting applications standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors. Identify inefficient IT processes, recommend improvements, and implement solutions using Microsoft tools such as PowerAutomate, PowerShell, and PowerApps to enhance support efficiency and internal IT collaboration. Manage deployed and inventory assets, maintaining accurate asset records for each user and each piece of equipment. Coordinate and perform hardware moves, changes, and exchanges. Provide break/fix support for telephony equipment, including handsets, telephone cords, and telephone base units. Assist with projects such as hardware or software upgrades, office moves, and special events. Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third-party vendors. Maintain accurate records of user requests and incidents in the IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $72,000 - $90,000 if located in Washington DC Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: Bachelor's degree or equivalent work experience A minimum of 4 years of experience providing direct and exceptional user support in a high performance culture, including: Practical, working knowledge of how to support and troubleshoot Zoom, Intune, Okta, ProofPoint, O365 Applications (Outlook, Word, PowerPoint, SharePoint, Teams), NetDocs, Citrix, ServiceNow Experience supporting Windows-based computers, including Microsoft Windows 10/11 Experience supporting iOS, Android and MDM solutions Experience working with vendors on support cases Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications PowerAutomate/PowerShell/Python scripting Experience with RPA tools, Microsoft Graph and Microsoft PowerApps Knowledge of AI Prompt Engineering, with an understanding of how to craft effective prompts to optimize interactions with AI tools Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

https://www.linkedin.com/jobs/view/**********/?eBP=CwEAAAGLjT4m_cYlcVZPNb6v-DuAe6E444kUtUApzaFt3O-9JP92fN5L8GjuCAA-RlQxYeLlwNazhxEBjLuxNVwkFI6ZXUOZ0SCUI_0nqsP5LJD6ze2DHIGx6HUXVHeFMQJImr1EwqqOzf7cGGE-HnRnF70rGMlg5h3ZUzXJ_Ig9On-MLzGSc4okpoW8q5WaldE1x44Wef8g6sU1RpKseVYrdqxAt6oTnzCvFdv90QLTq-o8G16fHCWTnSNW4Nx_fHbuOKOKiyR5hHdJMcb10LYT9WsfOB_JWoRt5JXJkMqB9L6YYVHJSukf6F2MwtssmTFZyQMKSebmzZo2htSgksKOcYMR22S9eiPM3BQlksRpgJI5wmdpa6iCYUjJgVvx&ref Id=JayItgDmuUKunPttf%2Bxxug%3D%3D&tracking Id=bSWXB3Sn3vtT29Z2V688Ig%3D%3D About the job Washington, District of Columbia Job Description Responsibilities: Foster and exemplify customer-first service. Assist with all technical support activities for the DC Office. May be asked to assist with technical support for other regional offices as needed. Monitor e-mail and skype for un-ticketed user requests and incidents that were not sent via the Service Desk and ticket as appropriate. Work closely with other firmwide IT techs as necessary to assist them with local technical issues and take proper steps to escalate to Regional Manager or Service Desk. Attend bi-monthly Technical Analyst meetings and provide feedback regarding best practices, lessons learned, new troubleshooting findings or methods. Support off-hours needs related to moves, computer room upgrades, scheduled maintenance outages, projects and urgent user support matters. Assist with occasional one-on-one user training. Initiate, complete, and follow-through with all assigned and self-generated tickets. Maintain IT Asset Management database to ensure it is kept current and accurate. Build firm standard PCs and laptops per firm guidelines. Organize, build, and maintain proper loaner and hot-swap equipment and deliver to users on time per firm guidelines. Assist with maintaining printer maintenance records and inventory, and, swap printers as equipment reaches end of life and new equipment is received. Serve as a vendor contact for all printer problems. Provide mobile device support for iPhones, Androids, and iPads in accordance with the firm's AirWatch program. Provide setup and support of remote access and two-factor authentication software (MFA). Advise DC-IT Manager regarding any requests or incidents that should be immediately reported to his/her attention. Provide proper follow-up, updates, and project status to the manager. Ensure proper follow-up is provided to all end users who may have reported a problem or requested technical assistance from the DC Technical Support group. Provide assistance with audio visual/teleconferencing setups, including: Laptop/projector connections. TVs including Plasma, LCD, or LED Support and maintain over 20 conference rooms including a conference center with 100 plus capacity. Support and setup our internal videoconference solution as well as external videoconferencing solutions such as WebEx, Skype and Zoom. Install and beta test new technology, and, assist with telecom-related issues as necessary. Support Wi-Fi, cellular data, laptop cards and Mi-Fi devices. Install and test new hardware and software technology. Assist with LAN cabling patching and troubleshooting; and act as remote hands for network engineers. Complete workstation set-ups for new arrivals, visitors, etc. and complete equipment moves per schedule and at times not scheduled. Perform approved software installations and other tasks as requested by the Regional IT Manager or as required by customers. In rotation with other local IT staff, serve as 24/7 on-call emergency technician. Closely monitor the ChangeGear service management system to ensure assigned tickets are updated in a timely manner. Use the best business protocol for follow up communication with an end user. Conduct routine inspections of various IT spaces, e.g., conference rooms, visitor offices, MDF, IDF rooms. Quickly assess and escalate hardware and/or network problems to third level IT support groups for assistance. Proactively review current infrastructure and assert good judgment to know when to coordinate equipment replacement during repair period. Participate in major IT projects and rollouts, assuming a key role as directed by the Regional Manager or Director. Qualifications: Customer service is paramount in this role. The candidate should have a desire to provide excellent customer service. Several years of law office support experience is desired. Experience should be specific to providing technical support to the firm's users. A working knowledge of legal applications including document management systems is also highly desired. Comprehensive knowledge of Active Directory, Microsoft Office Suites 2010 and above is required. Possessing an A+ or a similar computer certificate or degree in computer sciences is a plus. Additional understanding of printers, remote access tools and mobile devices are required. A basic understanding of network engineering and IP-based telecommunications is required. This position involves overtime and/or shifts on weekends or corporate holidays when necessary. Although an occasional requirement, the successful candidate must be willing and able to travel to and work temporarily in other offices for brief periods of time, both to domestic and/or international offices. Excellent organizational skills, customer service, and desk side support skills are required. The successful candidate must be self-motivated and possess a high attention to detail. Must also possess excellent interpersonal, critical thinking and time management skills, as well as excellent oral and written communication skills. This position requires ability to lift up to 50 pounds unassisted and seek assistance with lifting heavier or large/bulky parcels. Walking and standing for up to 4 hours at a time in an 7.50 hour shift is required. Must not possess any condition that would inhibit the ability to stoop, squat, or crawl under desks in order to service computers. This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position. S/he will be required to follow any other instructions and to perform any other job-related duties as required by his/her manager. Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at *********************************.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location: LINTHICUM,MD 21090 Duration: 12 months with possible extension should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Candidates should have valid driver's license and reliable transportation to travel to various local sites(on request only if client wants ) Qualifications share your resume asap Additional Information For more information, Please contact shubham 973-295-459*5

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche suhas.konuche (AT)collabera.com

Full-time Description Prelude Services is a Managed Service Provider that has delivered innovative and secure IT services for over 25 years. Prelude offers the following IT services: Outsourcing Cloud Computing 24x7 Service Desk Network Management Hardware and Software Support HIPAA IT Risk Assessment and Security Management Services Enterprise Reporting and Dashboards Location Prelude's corporate office is located in Mechanicsburg, PA, but this position is onsite in McLean, VA. There will be regional travel required and the potential for occasional overnight travel if necessary. Position Summary This position is primarily (up to 80%) resident support with some client technology support as needed in the senior living environment. Full-time at the client site, the Resident Support Technology Specialist will provide educational sessions, a walk-in clinic, and scheduled in-residence support. The Resident Technology Support Specialist's role is to support and maintain resident and client computer systems, mobile devices, and peripherals. This may include installing, diagnosing, repairing, maintaining, and upgrading all hardware or software while ensuring optimal device performance. The Resident Technology Support Specialist will provide on-site or remote technical assistance to troubleshoot problem areas in a timely and accurate fashion, and provide training or general assistance where required. They may also be responsible for providing basic on-site telecommunications, applications, server and network infrastructure support as needed. Requirements Strong focus on customer service and satisfaction. Effective written, oral and interpersonal communication skills. Minimum of two years of experience, or equivalent schooling in desktop support and configuration, or other relevant experience. General knowledge of desktop architecture, mobile devices, and printers. Experience supporting and troubleshooting Windows Operating Systems and Microsoft Office Suite in a business environment. General understanding of wired/wireless networking and servers. Frequent travel to client locations as required, overnight if necessary. Must have a valid driver's license and reliable transportation. Our Benefits Ranked a "Best Place to Work in PA" (2017, 2020, 2022, 2023, 2024, 2025), we offer a wide range of competitive benefits to our employees, all of which you are eligible for the first of the month after your date of hire: - Medical (and HSA with match) - Dental - Vision - 401k (with match) - Company paid LTD, STD and Life Other great perks Prelude offers include (in no particular order): - Casual dress - 6 paid holidays - Unsick Day - Technology stipend - Cell phone stipend for applicable positions - Company-provided laptop and dock - Quarterly company meetings - Pet insurance - Supplemental voluntary life insurance - Access to a robust Employee Assistance Program - Fun remote and in person events - Two PTO Cash Out days annually - Generous PTO. Accrue 20 days of PTO your first year! Prelude's great company culture is guided by our core values: Innovation, Integrity, Collaboration, and Customer Focus. Prelude Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. What to Expect Following review of your application, you may be selected for a phone interview with HR.

About the Team: This team is part of the Print Operations Group. About the Role The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager. You Will: + Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls. + Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope. + Provide PC support including Windows operating system and basic networking. + Have the willingness and ability to work nights, weekends, and holidays. You Have: + 3-5 years of electro-mechanical experience. + Prioritization and time management skillsets. + Ability to communicate effectively, both written and oral. + A technical degree, or equivalent military training, or equivalent experienceis preferred. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Subscription Discounts + Employee Referral Program \#LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $70,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 49769

WinnCompanies is looking for a motivated Senior Support Specialist to join our Mid-Atlantic Regional corporate team. In this role, you will provide hands-on operational support to assigned communities, addressing lease-ups, compliance, staffing gaps, and other property-level challenges. The ideal candidate will also support and travel (up to 95%) to various sites assisting with day-to-day operations, training, and implementation of company standards. The salary range for this opportunity is $73,000.00 to $85,000.00 annually dependent on experience. Please note the selected candidate will adhere to the following schedule: Monday through Friday from 9:00AM to 5:00PM which is dependent on certain on-site hours. Responsibilities: Provide on-site operational support to communities facing staffing shortages or operational challenges, including leasing, rent collection, HUD/LIHTC compliance, marketing and physical inspections. Carry out specialized compliance projects at properties requiring intensive support (ex. catching up on large volumes of past-due resident recertifications to restore compliance. Conduct full recertification cycles in response to programmatic changes (e.g., funding shifts, regulatory updates). Travel extensively to perform documentation reviews providing hands-on assistance to meet deadlines and avoid regulatory penalties. Play a key role in lease-up efforts at new or transitioning communities. Provide on-site leasing support to help meet occupancy goals and timelines. Ensure compliance with HUD/LIHTC requirements during lease-up phases, including documentation and recertifications. Work closely with site teams and support departments to facilitate a smooth lease-up process. Support WinnSTART / STOP processes, including, but not limited to: property setup tasks, vendor coordination and onboarding support to ensure smooth transitions. Participate in due diligence activities such as lease file audits and physical inspections. Contribute to documentation and analysis of findings to support operational readiness. Facilitate training efforts for on-site staff, focusing on operational procedures, compliance standards and customer service excellence. Requirements: High school diploma or GED equivalent. 1-3 years of relevant work experience. 1-3 years of supervisory / management experience. 2 years of experience in affordable multi-family property management. This role is has a 95% travel requirement. Strong understanding of HUD / LIHTC programs. Proven marketing and leasing experience at market rate multifamily communities is a plus. A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web based applications. Ability to produce complex documents, maintain databases and perform analysis. Excellent customer service skills. Outstanding verbal and written communication skills. Ability to manage multiple assignments and tasks. Ability to collaborate with various stakeholders across the organization. Preferred Qualifications: Bachelor's degree. Previous experience with property management software's such as Yardi or RealPage OneSite.