Support specialist jobs in Worcester, MA - 1,560 jobs
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Information Technology Support Specialist I
Vinci Construction USA 2.9
Support specialist job in Nashua, NH
Position Type: Full Time (40+)
Pay Type: Salary
Seasonal Work: No
Northeast Paving Benefits:
Company Paid Basic Life Insurance
Company Paid Long Term Disability Policy
Company Paid Vacation & Holiday Pay
Company Paid Parental Leave
Company Paid Maternity Leave
Company Paid Employee/Family Assistance Program (EAP)
Voluntary Medical & Vision Insurance
Voluntary Dental Insurance
Voluntary Short Term Disability
Voluntary Supplemental Term Life
Voluntary Accident, Legal, Hospital, Critical Illness Policies
401(k) Plan w/Employer Match
Annual Company Stock Purchase Opportunities
Discount Partnerships: Verizon, Ford, Perkspot
Health and Wellness Benefits, including Monthly Gym/Fitness Incentives
General Description Northeast Paving a division of Vinci Construction USA is seeking an IT SupportSpecialist I position on the Technology Team in Nashua, NH. The IT SupportSpecialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.
Key Duties
Create, review and triage support Tier (1-2) tickets on a timely basis
Project work related to the implementation of new technology tools.
Provide end-user desktop support via remote support tools or in person visits
Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
Install and configure new computers, monitors, and printers.
Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
Create clear, concise process and system diagrams and other supporting documentation
Coordinate with vendors to execute software and firmware upgrades
Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
Assist with other projects and tasks as required
Identify issues requiring escalated support and route to the appropriate team or leadership.
Identify recurring or unique issues, develop solutions, and verify successful implementation.
Document and/or update documentation for identified issues, solutions, and procedures.
Train and/or mentor junior team members. Share knowledge and best practices.
Actively participate in team meetings and feedback sessions.
Qualification Requirements
General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
3 + years of technical experience working with hardware/software
Bachelor's degree or equivalent Experience
Experience working in windows and virtualized environments
Ability to utilize an ITSM system for change and incident management
Microsoft training and related certifications are a plus
Strong interpersonal, organizational and customer service skills
Ability to work flexible/extended hours when requested or participate in an on-call schedule
Able to work both independently and effectively with remote team members as necessary
Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:
Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
Lifting and transporting of moderately heavy objects (40 lbs).
Drive to locations to assist users or deploy systems as needed
Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.
Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
Noise level in the office work environment is normal.
Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.
Assess work environment for possible hazards and makes sure training is adequate to the task.
Has proper personal protective equipment and tools, uses them appropriately for the given task.
Speaks up if seeing an unsafe act
Identifies and turns in near miss reports
Asks for help, when needed, to perform tasks safely.
Considers if there is a safer way to perform work and communicates.
Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.
We support a Drug-Free Workplace.
EOE AA M/F/Vet/Disability are encouraged to apply.
$70k-99k yearly est. 19h ago
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Global Office Operations & Exec Support Lead
Monte Rosa Therapeutics, Inc.
Support specialist job in Boston, MA
A prominent biotechnology company is seeking an Associate Director of Global Office Operations to manage and oversee efficient office operations across multiple locations. The candidate will lead a team of Executive Assistants and ensure strategic support for senior leadership. The role demands substantial experience in global operations or office management, with strong leadership and project management skills. This position offers a dynamic work environment focused on operational excellence and executive effectiveness.
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$80k-110k yearly est. 19h ago
Fleet Management Support Specialist
Crown Equipment Corporation 4.8
Support specialist job in Boston, MA
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Responsibilities
Responsible for driving end-user adoption of Crown InfoLink products.
Helps customer develop and implement best practices and standard operating procedures.
Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
Analyze Crown InfoLink data and make recommendations on action steps.
Participate in sales calls and demos to the extent that it relates to the after-sale support.
Quote, sell, and provide Crown InfoLink support services.
Minimum Qualifications
2-4 years related experience
Associate degree (Business)
Must have valid driving privileges
Extensive travel & overnight stays (over 20%)
Preferred Qualifications
Lead and effectively garner customer support to achieve customer objectives.
Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$46k-59k yearly est. 4d ago
Technical Support Specialist
Azara Healthcare
Support specialist job in Burlington, MA
Azara Healthcare is a leader in the population health management industry. As the Technical SupportSpecialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in support for all customers and unique product offerings.
Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us!
Job Description
Role and Responsibilities
Utilize SQL skills to resolve customer issues and improve the team's technical abilities
Act as the escalation point for complex issues requiring EHR and DRVS product knowledge
Educate customers on appropriate data entry workflows
Essential Skills
Candidate should have a Bachelor of Science in a technical, science, or business field
Intermediate database and SQL skills are essential, such as modifying and creating SQL queries
Candidate must be proficient and comfortable working in a technical environment
Candidate should have at least 1-year of customer service experience
Excellent oral and written communication skills
Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders
Desirable skills
Healthcare industry processes experience is preferred, including EHR knowledge
Experience supporting and/or implementing a SaaS product preferred
Experience with a customer service ticketing system, preferably Jira
Azara Healthcare offers a full suite of medical plans, 401(k) plan, 7 company holidays, 3 floating holidays & 4 weeks of PTO and other benefits in addition to a competitive salary.
A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
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$69k-114k yearly est. 2d ago
Manufacturing Technical Operations Specialist
JMD Technologies Inc.
Support specialist job in Boston, MA
Title: Senior Manufacturing Technical Operations Specialist
Employment Type: Contract (12 months + possible extension or conversion)
Status: Accepting Candidates (Multiple Openings)
About the Role:
We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment.
Key Responsibilities:
Triage manufacturing issues in real time on the manufacturing floor
Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities
Apply structured root cause analysis tools to identify issues and drive resolution
Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments
Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs)
Support strong quality documentation practices in a GMP-regulated environment
Qualifications:
6+ years of progressive experience in pharmaceutical development or manufacturing
4+ years of hands-on analytical investigations and Quality Control experience
Strong background in analytical investigations and quality documentation
Experience supporting QC / analytical operations in GMP manufacturing
Exposure to facility or calibration investigations is a plus (not required)
Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically
Compensation (MA Pay Transparency):
Estimated hourly range: $50-$58/hr (W-2)
Final rate within this range will be based on experience, skill set, shift alignment, and interview results
$50-58 hourly 1d ago
Registered Nurse (RN) - Clinical Support Specialist - $33+ per hour
Tenet Massachusetts 4.5
Support specialist job in Natick, MA
This position is for a Registered Nurse Clinical SupportSpecialist responsible for developing and implementing educational programs to support nursing staff across hospital units. The role involves orienting, mentoring, and providing ongoing professional development to ensure compliance with nursing standards and enhance patient care quality. The specialist collaborates with nursing leadership and participates in quality improvement and policy development within a multi-hospital healthcare system.
Tenet Massachusetts is seeking a Registered Nurse (RN) Clinical SupportSpecialist for a nursing job in Natick, Massachusetts.
Job Description & Requirements
Specialty: Clinical SupportSpecialist
Discipline: RN
Duration: Ongoing
36 hours per week
Shift: 12 hours
Employment Type: Staff
MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America's 100 Best Hospitals List by Healthgrades.
Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen.
Position Summary:
Under the guidance of the Market Education Director, the Nursing Educator collaborates with facility/market nursing leadership and staff across departments to assess, plan, develop, implement, facilitate, evaluate, and revise educational programming for all levels of nursing personnel and non-nursing personnel as indicated or requested. The educator acts as a key resource in the orientation and continuing education of nursing staff at Tenet Healthcare. The Nursing Educator implements a comprehensive education program for his/her assigned units while following and contributing to Tenet educational goals and vision. Educational programs typically include, but are not limited to, orientation, continuing education, and in-services. Other services may include, but are not limited to, process, performance and service-delivery consultation, and contributions to the organization through councils, committees, and workgroups.
Job Responsibilities:
Supports the educational needs for assigned units/clinics including classroom, clinical experiences, and learning technologies. Implements Tenet comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the nursing staff, with specific focus for his/her units/clinics, which supports the Tenet model of professional nursing practice. Ensures all program/course revisions meet the Department of Nursing and regulatory expectations and standards. Adheres to national education practice standards and stays abreast of current research into nursing education practice. Programs are executed and revised based on adult learning principles, organizational, and learning theory consistent with Tenet endorsed philosophy and direction. Provides consultation to enhance continuing education, professional development opportunities and mentorship opportunities; delivers/coordinates other educational programs as directed (e.g., Grand Rounds, in-services, continuing education, job-specific and specialty curricula) to support competence and professional growth of Tenet nursing staff. Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring. Serves as a facilitator to nurse residents and actively mentors and supports their growth in the profession and clinical practice. Participates in continuing education provider unit learning. Evaluates nursing education activities, which qualify for continuing education credit. Participates in activities to keep abreast of the changes to market/facility policies/procedures of the provider unit, and the expectations of the educator role. Assists in development of clinical policies and procedures as requested. Provides guidance, resources, and knowledge for professional growth of others. Mentors colleagues, other nurses, students, and others as appropriate. Participates in quality performance improvement activities. Performs other duties as assigned/required. Medical/Surgical Services - Covers Services but not limited to: Surgery/Ortho; Inpatient Rehab; Wound; Bariatrics; Vein and Liver Clinics; Adult Infusion Clinical; Lab. Accountable for the Projects, such as but not limited to: BLS; Accucheck; and Fall Prevention Program.
Qualifications:
Education:
Required: Bachelor's degree in nursing, nursing education, or related specialty
Experience:
Preferred: 1 year of nursing experience in an acute care setting
Certifications:
Required: Current state licenses and certifications
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Tenet Mass Job ID #. Posted job title: RN Clinical Educator FT Days
About Tenet Massachusetts
Facilities:
Saint Vincent Hospital - Worcester, MA
MetroWest Medical Center - Framingham, MA
Leonard Morse Hospital - Natick, MA (part of MWMC)
MA - SVH
Tenet's Saint Vincent Hospital has been providing high-quality health care to Worcester and the surrounding communities for more than 125 years. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. Among the distinctions that we have received include our designations as a Blue Distinction Center for
Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to be leaders in state-of-the-art treatments like our CyberKnife Radiosurgery, and our Cardiac Rehabilitation Program which offers a unique, specialized approach to overcoming heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of America's 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. At Saint Vincent Hospital, you can grow your career skills through a wide range of specialties, and help support the overall health of our community.
MA - MWMC
Tenet's MetroWest Medical Center has been serving the community since we opened as the first public medical facility in Framingham in 1893. MetroWest Medical Center is comprised of Framingham Union Hospital and Leonard Morse Hospital, a unique behavioral health specialty center located in Natick dedicated to the mental health of our community. At Framingham Union Hospital, you'll find comprehensive health care services for your entire family including 24-hour
emergency care, advanced cardiac care, high-tech cancer treatments, and advanced maternity care including our Special Care Level IIB nursery and high risky pregnancy care. MetroWest Medical Center was recognized by the Joint Commission with a Gold Seal of Approval, a symbol of quality that reflects our commitment to meeting performance standards and providing safe and effective patient care. Our skilled cardiac team has been recognized as one of Healthgrades' America's 100 best hospitals for Coronary Intervention and ranked among the top 5% in the nation for coronary interventional procedures in 2023. At MetroWest Medical Center, you can grow your career skills and be a vital member of our team dedicated to improving the health of our community.
Benefits
Medical benefits
Dental benefits
401k retirement plan
Keywords:
Registered Nurse, Clinical SupportSpecialist, Nursing Educator, Hospital Nursing Education, Professional Nursing Development, Patient Care, Healthcare Education, Clinical Mentorship, Nursing Orientation, Medical-Surgical Nursing
$36k-44k yearly est. 5d ago
Production Systems Specialist
Konica Minolta Business Solutions 3.8
Support specialist job in Warwick, RI
Are you mechanically inclined and excited about establishing a growth-oriented career?
Join Konica Minolta as aProduction Systems Specialist to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!
Join us now and receive a$1,500sign-on bonus!
At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.
Responsibilities
Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates for each client account
Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
May be required to be available after hours on an on-call basis
Qualifications
2+ years of experience servicing/repairing office equipment, production printers preferred
High School Diploma/GED or equivalent experience
Reliable transportation to drive to customer sites daily
Exposure to IT Networks or A+ / N+ Certifications are a plus
About Us
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Au sujet de Konica Minolta
Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.
Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.
$84k-125k yearly est. 6d ago
Database Support Specialist
Kelmar 4.0
Support specialist job in Wakefield, MA
The Database SupportSpecialist position combines strong database and analytical skills to work with the product owner, business team and development staff. The KAPS application utilizes a complex Microsoft SQL Server database system incorporating the application's business logic. The Database SupportSpecialist position will require some evening and weekend work, and occasional travel for Kelmar meetings. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE.
RESPONSIBILITIES AND DUTIES:
Respond to database-related tickets, incidents, and issues
Troubleshoot issues by debugging code and preparing appropriate changes
Adhere to the KAPS Database standards and policies
Work closely with the KAPS Support Team, Product Owner and Analysts, and Business Team to provide efficient yet thorough resolution to tickets
Participate in code reviews
Work with and support application developers in writing and implementing effective and accurate databased code and SQL queries
Participate in team meetings and occasional onsite summits
QUALIFICATIONS:
A minimum of 2 years of demonstrated experience in Microsoft SQL Server, version 2012 or later
Bachelor's degree in computer science, information technology, or relevant work experience
Experience developing database systems according to documented standards, using a strong understanding of database normalization and the third normal form of database design
Experience understanding database schemas, tables, views, procedures, functions, and system security
Experience with integration with software version control systems a plus
Experience debugging code and optimizing database objects
Demonstrate effective communication skills, both written and verbal with strengths in documentation and logic
The successful candidate will be meticulously organized and pay close attention to detail
Ability to work well with a geographically dispersed team, using Kanban methodologies
Candidates must be legally authorized to work in the U.S without sponsorship now and in the future
SALARY & BENEFITS:
Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $75,000 - $85,000.
In addition, Kelmar provides the following benefits:
Medical, Dental and Vision Insurance
Flexible Spending Plans
Basic Life, AD&D, and Voluntary Term Life Insurance
Disability Insurance
401(k) Plan with Company Match
Paid Parental Leave
Paid Time Off
Tuition Assistance
Eligible for Discretionary Annual Bonus
The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team!
Kelmar Associates is an equal opportunity employer
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$75k-85k yearly 4d ago
Senior Family Advocate & Care Coordination Lead
The Home for Little Wanderers Inc. 4.0
Support specialist job in Boston, MA
A youth service organization based in Massachusetts is seeking a Senior Family Partner to lead quality support services for families and youth. The role requires experience as a caregiver, familiarity with behavioral health systems, and the ability to supervise and guide staff. The organization offers a competitive salary, extensive training, and a comprehensive benefits package including health insurance and generous time off, aimed at those eager to create meaningful change in the lives of vulnerable children and their families.
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$29k-35k yearly est. 1d ago
Microbial Contamination Specialist
Veranova
Support specialist job in Devens, MA
Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The Microbial Contamination Control Specialist serves as the site SME for microbial contamination control, cleaning validation, and environmental monitoring supporting ADC and bioconjugate API manufacturing. This role is critical for managing microbial risks in bioconjugation operations, ensuring that single-use systems, equipment, and controlled environments meet cGMP, regulatory, and customer requirements. The position develops and executes contamination-control strategies to protect product quality across clinical and commercial operations. Through collaboration with Manufacturing, Quality, Engineering, and Analytical teams, this role strengthens contamination-control programs that support facility startup, ongoing operations, and multi-campaign manufacturing.
Core Responsibilities:
Lead microbial contamination-control strategy for ADC and bioconjugation operations, addressing risks from high-potency payloads, complex linker chemistries, and single-use systems.
Oversee development, execution, and validation of cleaning procedures for equipment, production lines, and facility surfaces to ensure effective bioburden reduction and cross-contamination prevention.
Manage environmental monitoring programs, including air and surface sampling, data trending, excursion investigation, and CAPA implementation.
Conduct microbial risk assessments and maintain contamination-prevention SOPs and mitigation plans in alignment with cGMP and regulatory standards.
Establish and track microbial KPIs to drive continuous improvement in cleaning effectiveness and contamination control.
Provide technical support during audits and inspections, ensuring complete and compliant documentation for cleaning validation and environmental monitoring activities.
Train and mentor staff on microbial control best practices and contamination prevention strategies.
Qualifications:
Required
Minimum 7 years of quality assurance experience with an undergraduate degree in engineering, science or related field, or
Minimum of 5 years of quality assurance experience with a graduate degree in engineering, science, or related field.
Minimum of 3 years of experience in contamination control, cleaning validation, environmental monitoring, and/or purified water systems, preferably in a pharmaceutical or biotech manufacturing environment (API CDMO experience is highly desirable).
Strong knowledge of cGMP, FDA/EMA/ICH guidance, and microbial control principles for biologics/bioconjugation manufacturing.
Hands-on experience with environmental monitoring, microbial sampling, microbial identification, bioburden reduction, and cleaning validation.
Proven experience performing microbial risk assessments, investigations, and implementing CAPAs.
Ability to lead cross-functional teams and drive contamination control initiatives across multi-product campaigns.
Strong technical writing, communication, and analytical skills, with experience authoring protocols, EM trend reports, and validation documents.
Preferred
Certification or training in contamination control, aseptic/cleaning validation, Lean, or Six Sigma.
Salary Range : $100,000 - $115,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
$100k-115k yearly 4d ago
Building Science Specialist I/II
Airtight Energy Consulting, Inc.
Support specialist job in Northampton, MA
Are you concerned about the impact of climate change? Do you have experience supporting the design and construction of energy efficient buildings? Are you excited to be part of a growing team that is working to improve buildings across New England?
Airtight Energy Consulting, Inc. is a small but growing company that provides energy code assistance, Passive House consulting and verification, and sustainability consulting to developers, architects, contractors and others involved in the design and construction of multifamily buildings, single family homes, and commercial buildings.
This position will focus on energy modeling, energy code compliance, decarbonization audits, and blower door testing for commercial and multifamily buildings.
Responsibilities:
Providing project management and consulting for commercial and multifamily new construction and renovation projects seeking to optimize energy performance
Reviewing architectural, mechanical, electrical, and plumbing plans and specifications and writing reports describing recommendations
Performing take-offs in Bluebeam and Sketchup of envelope, mechanical, electrical, and plumbing systems
Developing eQuest energy models of multifamily and commercial buildings
Developing WUFI/Metr energy models of multifamily and commercial buildings
Developing THERM models of thermal bridge details
Performing ASHRAE Level 2 energy audits of existing multifamily and commercial buildings
Writing decarbonization reports with recommendations
Performing on-site inspections for projects
Performing blower door tests using diagnostic equipment
Qualifications:
Bachelor of Science degree in mechanical engineering, architectural engineering, or related discipline. Masters degree preferred.
A minimum of 2-4 years experience with architectural design, mechanical engineering, or commercial building energy modeling
Familiarity with energy modeling software such as eQuest, WUFI, or THERM
Preference for candidates with one of the following credentials: Certified Passive House Consultant (CPHC), Building Energy Modeling Professional (BEMP), High-Performance Building Design Professional (HBDP), Building Energy Assessment Professional (BEAP), Commissioning Professional (BCxP), Professional Engineer (PE), Building Energy Simulation Analyst (BESA), Certified Energy Modeler (CEM), Certified Energy Manager (CEM), Existing Building Commissioning Professional (EBCP), or Certified Building Commissioning Professional (CBCP)
Interest in energy efficiency, renewable energy, and minimizing global climate change
Located within 70 miles of Northampton, Massachusetts and willing to work in our office 1-3 days per week
Use of a personal vehicle for work and a good driving record
We offer:
Starting salary: $77,500 - $95,000 / year
Health and dental insurance
Retirement plan with employer match
Friendly and knowledgeable coworkers
Hybrid work arrangement with a mix of office time, field time, and remote time
Great office location in downtown Northampton
Professional development and career advancement
Opportunity to participate in a bonus program
$77.5k-95k yearly 3d ago
Desktop Support
Teksystems 4.4
Support specialist job in Providence, RI
This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.
*Key Responsibilities:*
* Deploy hardware and ensure devices are properly connected to the network.
* Troubleshoot Level I issues in real-time.
* Understand intake processes related to IT Service Management (ITSM).
* Collaborate effectively with team members while also being able to work independently.
* Interact with medical staff, providing exceptional customer service and support.
Desired Skills and Qualifications:
* Experience with hardware deployment and network connectivity.
* Strong troubleshooting skills, particularly with Level I issues.
* Familiarity with IT Service Management (ITSM) processes.
* Excellent communication and interpersonal skills.
* Ability to work both independently and as part of a team.
* Coachable, adaptable, and a self-starter.
*Skills*
* Desktop Troubleshooting
* Hardware support
* Customer service
* Windows 10/11 Support
* Technical support
*Job Type & Location*
This is a Contract position based out of Providence, RI.
*Pay and Benefits*The pay range for this position is $20.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Providence,RI.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-26 hourly 6d ago
Engineering Technician - Electro Optical Manufacturing & R&D Support
PLS Staffing Solutions 4.6
Support specialist job in Woburn, MA
Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support
Department: Engineering / Research & Development
Reports To: Engineering Manager or R&D Lead
The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies.
Key Responsibilities
Manufacturing & Engineering SupportSupport production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components
Assist in process development, documentation, and continuous improvement initiatives
Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions
Perform assembly, alignment, calibration, and testing of electro-optical systems
Maintain engineering builds, fixtures, and test setups
Research & Development Support
Assist engineers with prototype builds, experimental setups, and feasibility testing
Support optical and electronic testing, data collection, and analysis
Modify existing designs or components under engineering direction
Document test procedures, results, and design changes
Participate in design reviews and contribute practical manufacturing feedback
Testing & Documentation
Execute functional, environmental, and performance testing per engineering specifications
Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers
Create and update work instructions, test procedures, and engineering documentation
Ensure compliance with quality standards and configuration control requirements
General Duties
Maintain cleanroom or controlled lab environments as required
Follow ESD, safety, and quality procedures
Support cross-functional teams including Quality, Manufacturing, and Supply Chain
Required Qualifications
Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience)
3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment
Hands-on experience with electro-optical assemblies and test equipment
Ability to read and interpret engineering drawings, schematics, and technical documentation
Strong mechanical aptitude and troubleshooting skills
Preferred Qualifications
Experience supporting R&D or new product development programs
Familiarity with optical alignment, laser systems, imaging sensors, or photonic components
Experience with prototype builds and low-volume manufacturing
Knowledge of GD&T, SPC, and basic data analysis
Experience working in regulated environments (ISO, AS9100, FDA, etc.)
Skills & Competencies
Strong attention to detail and documentation discipline
Ability to work independently and collaboratively in a team environment
Effective communication with engineers and manufacturing personnel
Comfortable working with tight tolerances and precision components
Adaptable to changing priorities and experimental work
Work Environment
Combination of manufacturing floor, laboratory, and cleanroom environments
May require handling delicate optical components and working with lasers or high-voltage equipment
Occasional overtime or schedule flexibility may be required to support development milestones
$72k-107k yearly est. 19h ago
Smartsheet Specialist (No C2C/No Sponsorship)
Randstad USA 4.6
Support specialist job in Cambridge, MA
Job Title: Smartsheet Specialist
*No C2C/No Sponsorship*
Duration: 3 month Contract (Extension not likely)
Pay: $50-53/hr W2 Only
Description:
This role will support the development of the operational project planning for the product launch. This role requires advanced expertise in Smartsheet to design, implement, and maintain dynamic project plans, dashboards, and cross-functional tracking tools that enable launch readiness, visibility, and organizational alignment.
Here's What You'll Do
Develop comprehensive Smartsheet-based launch project plans, timelines, and dependency maps to ensure visibility and accountability.
Build Smartsheet dashboards, reports, and automated workflows to track key launch metrics (KPIs, readiness scores, risk indicators).
Design and implement dashboards to visualize progress, resource allocation, and issue escalation in real time.
Coordinate with US and global teams to harmonize launch readiness activities.
Here's What You'll Need (Basic Qualifications):
Bachelor's degree in Business, Life Sciences, Engineering, Information Systems, or a related field
3+ years of experience managing project plans and operational workflows in a fast-paced, cross-functional environment
Demonstrated advanced expertise with Smartsheet, including dashboards, automated workflows, reports, and data linking
Strong organizational and problem-solving skills with high attention to detail
Excellent communication skills and ability to collaborate across diverse functions
Experience supporting pharmaceutical or biotech commercial, product launch, or operations teams preferred
$37k-50k yearly est. 1d ago
Support Operator
Creatio
Support specialist job in Boston, MA
Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.
We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, highlighting our commitment to employee wellbeing and a strong workplace culture.
Creatio is looking for a Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
Key Responsibilities
Support Operations & Case Handling
* Handle and distribute incoming support cases with proper prioritization and ownership
* Monitor the support queue and proactively take cases into work
* Provide expert guidance on Creatio products and related services
* Process service requests including cloud-related actions, licensing, and SLA activation
* Keep customers informed about case progress and resolution timelines
* Manage escalations and support critical customer situations
* Collect and analyze customer feedback to improve support quality
Customer Communication
* Communicate with customers via phone, chat, and email in a clear and professional manner
* Provide consultations and explanations tailored to customer needs
* Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
* Create, update, and maintain knowledge base articles and internal documentation
* Collaborate with the Academy team by providing feedback and content improvement suggestions
* Identify recurring issues and contribute to optimization of support processes and service quality
Candidate Expectations
* Experience in customer or technical support roles
* Strong understanding of HelpDesk / ServiceDesk operations
* Excellent verbal and written communication skills
* Strong capability to explain technical concepts clearly to users
* Ability to manage escalations and critical cases with a solution-oriented approach
* Confident use of office software, email clients, and web browsers
* Basic understanding of PC architecture and networks
* Foundational knowledge of databases (DBMS) is a plus
* Strong teamwork skills and the ability to manage multiple tasks simultaneously
* English proficiency at B2 level or higher
What You Should Expect From Us
* The award-winning product (a Leader in Gartner Quadrants) to be proud of
* A remote-first hybrid model: while giving plenty of space for personal focus, we encourage regular meetings in one of our five hubs worldwide
* Culture of genuine care, ownership, dedication, and high standards
* A vibrant corporate life: explore your teammates' cultures in online and offline events, take part in sports competitions, art masterclasses, and unforgettable parties
* Health support: multiple medical insurance options provided with our trusted partner
* Competitive pay for all team members
* Paid leave options for life events, sickness, and more
* A modern and welcoming hub in the Kyiv city center for collaboration or focused work
$30k-43k yearly est. 28d ago
Operations Support
Nutrien
Support specialist job in Norwood, MA
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose,
Feeding the Future
, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven Seed and Dyna-Gro Seed; as well as financial, custom application and precision ag services.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.
What You'll Do:
Maintain facility, vehicles and equipment to company standards
Perform general equipment maintenance and mechanical work
Load and unload trucks
Operate loaders, fork-lifts, tractors and location equipment in a safe manner
Blend dry and liquid fertilizer with automated blend systems
Load and deliver product to customers and/or custom application equipment
Maintain delivery equipment to DOT standards and perform pre-post trip inspections
Ensure all paperwork is completed for loading, delivering and unloading product at the location and to customers per Nutrien Ag Solutions requirements
Maintain a clean and safe working environment
Follow all Nutrien Ag Solutions Safety Rules
Comply with all applicable laws and regulations
Other Duties as assigned
What You'll Bring:
High School Diploma or equivalent required
Agricultural, heavy equipment repair or operator experience preferred
Ready to make an impact with us? Apply today!
The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.
Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien
To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
$30k-44k yearly est. 36d ago
Global Office Operations & Exec Support Lead
Monte Rosa Therapeutics Inc.
Support specialist job in Boston, MA
A leading biopharmaceutical company is seeking an Associate Director of Global Office Operations in Boston, MA. This role entails overseeing all office operations globally, managing a team of Executive Assistants, and ensuring efficient support for senior leadership. The ideal candidate should have a strong background in office management with 10-15 years of relevant experience, focusing on global processes and team leadership. The position offers an opportunity to impact organizational effectiveness and operational excellence.
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$80k-110k yearly est. 1d ago
Lab Instrument Support Specialist (GMP)
JMD Technologies Inc.
Support specialist job in Norwood, MA
Title: QC Equipment Technician
Employment Type: Contract
Status: Accepting Candidates
About the role
Support QC lab operations by keeping equipment running properly and compliant with GMP standards.
Key Responsibilities
• Troubleshoot QC lab equipment issues
• Support deviations, CAPAs, and change controls
• Manage equipment lifecycle activities
• Maintain cGMP-compliant documentation
Qualifications
• 3+ years in a GMP QC laboratory
• Experience with equipment troubleshooting
• Knowledge of GMP/GxP requirements
• Strong documentation skills
Compensation (MA Pay Transparency):
• Estimated hourly range: $32-$35/hr (W-2)
Final rate within this range will be based on skills, experience, and interview results.
$32-35 hourly 1d ago
System Support Associate
Kelmar 4.0
Support specialist job in Wakefield, MA
The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed.
RESPONSIBILITIES AND DUTIES:
Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team
Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines
Perform acceptance and regression testing on completed development work
First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors
Communicate regular updates on all open tickets for assigned clients and projects
Train end users in the KAPS system, including assisting with periodic webinars
Analyze and recommend process workflows to client
Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials
Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required
Provide status reports on open requests to clients as required
QUALIFICATIONS:
Minimum of 2 years' relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property
Excellent technical writing and verbal communication skills
Solid planning, time management, communication, decision making, presentation and organization skills
Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.)
Comfortable using online meeting platforms (Microsoft Teams, etc.)
Comfortable in and adaptable to a fast-paced environment
Self-directed learner and independent problem solver
Must be a team player
Travel up to 15% may be required
Candidates must be legally authorized to work in the U.S without sponsorship now and in the future
All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc.
SALARY & BENEFITS:
Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 - $62,000.
In addition, Kelmar provides the following benefits:
Medical, Dental and Vision Insurance
Flexible Spending Plans
Basic Life, AD&D, and Voluntary Term Life Insurance
Disability Insurance
401(k) Plan with Company Match
Paid Parental Leave
Paid Time Off
Tuition Assistance
Eligible for Discretionary Annual Bonus
The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team!
Kelmar Associates is an equal opportunity employer.
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How much does a support specialist earn in Worcester, MA?
The average support specialist in Worcester, MA earns between $27,000 and $75,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Worcester, MA
$45,000
What are the biggest employers of Support Specialists in Worcester, MA?
The biggest employers of Support Specialists in Worcester, MA are: