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Support supervisor vs regional supervisor

The differences between support supervisors and regional supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a support supervisor and a regional supervisor. Additionally, a regional supervisor has an average salary of $61,453, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a support supervisor include excellent interpersonal, customer service and training materials. The most important skills for a regional supervisor are OSHA, customer satisfaction, and financial reports.

Support supervisor vs regional supervisor overview

Support SupervisorRegional Supervisor
Yearly salary$47,047$61,453
Hourly rate$22.62$29.54
Growth rate10%5%
Number of jobs96,54646,491
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 59%
Average age4747
Years of experience66

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

What does a regional supervisor do?

The regional supervisor determines the operational practices of all stores in the area, making sure each runs smoothly, cleanly, complies with marketing and sales campaigns, and meets budget and sales goals. They run operations in a certain area and make sure that all activities and workers are working to achieve targets.

Support supervisor vs regional supervisor salary

Support supervisors and regional supervisors have different pay scales, as shown below.

Support SupervisorRegional Supervisor
Average salary$47,047$61,453
Salary rangeBetween $31,000 And $69,000Between $40,000 And $92,000
Highest paying CitySan Francisco, CATacoma, WA
Highest paying stateCaliforniaMassachusetts
Best paying companyCiscoStryker
Best paying industryTechnologyTechnology

Differences between support supervisor and regional supervisor education

There are a few differences between a support supervisor and a regional supervisor in terms of educational background:

Support SupervisorRegional Supervisor
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Support supervisor vs regional supervisor demographics

Here are the differences between support supervisors' and regional supervisors' demographics:

Support SupervisorRegional Supervisor
Average age4747
Gender ratioMale, 51.8% Female, 48.2%Male, 62.2% Female, 37.8%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 17.6% Asian, 5.9% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between support supervisor and regional supervisor duties and responsibilities

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Regional supervisor example responsibilities.

  • Oversee and manage regional online marketing accounts (Facebook, Craigslist, etc )
  • Manage payroll, supply and inventory control, profitably analysis and monthly management reporting.
  • Establish and manage the mid-Atlantic regional office of a privately own legal education company that provide educational services to law students.
  • Conduct training meetings for the territory and entire state by preparing PowerPoint presentations.
  • Review and design advertising copy for portfolio.
  • Create PowerPoint presentations for DC management regarding findings and opportunities for improvement.
  • Show more

Support supervisor vs regional supervisor skills

Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%
Common regional supervisor skills
  • OSHA, 18%
  • Customer Satisfaction, 9%
  • Financial Reports, 6%
  • PowerPoint, 6%
  • Process Improvement, 6%
  • Payroll, 5%

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