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System technician vs computer support technician

The differences between system technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a system technician and a computer support technician. Additionally, a system technician has an average salary of $43,410, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a system technician include customer service, hand tools and preventative maintenance. The most important skills for a computer support technician are customer service, technical support, and computer support.

System technician vs computer support technician overview

System TechnicianComputer Support Technician
Yearly salary$43,410$41,852
Hourly rate$20.87$20.12
Growth rate5%10%
Number of jobs137,121121,180
Job satisfaction--
Most common degreeAssociate Degree, 40%Bachelor's Degree, 46%
Average age4342
Years of experience22

What does a system technician do?

A system technician is an individual responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members. They should carry out tests on the system so that they can generate error reports to identify and fix any computer system problems. System technicians also can write and maintain computer programs and work with computers and electronics, including circuit boards, computer hardware and software, and computer processors.

What does a computer support technician do?

A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.

System technician vs computer support technician salary

System technicians and computer support technicians have different pay scales, as shown below.

System TechnicianComputer Support Technician
Average salary$43,410$41,852
Salary rangeBetween $27,000 And $67,000Between $34,000 And $51,000
Highest paying CitySeattle, WALompoc, CA
Highest paying stateWashingtonCalifornia
Best paying companyBristol-Myers SquibbLawrence Livermore National Laboratory
Best paying industryGovernmentManufacturing

Differences between system technician and computer support technician education

There are a few differences between a system technician and a computer support technician in terms of educational background:

System TechnicianComputer Support Technician
Most common degreeAssociate Degree, 40%Bachelor's Degree, 46%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

System technician vs computer support technician demographics

Here are the differences between system technicians' and computer support technicians' demographics:

System TechnicianComputer Support Technician
Average age4342
Gender ratioMale, 90.0% Female, 10.0%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between system technician and computer support technician duties and responsibilities

System technician example responsibilities.

  • Install and manage approve software distributions using Microsoft SCCM.
  • Manage, support and maintain modern EMC SAN storage platform.
  • Manage 185 virtualize desktops running in a cluster VMware ESX environment.
  • Provide on-site construction support and lead system testing, debugging, and startup.
  • Develop and implement a weekly schedule on SQL databases to automate the execution of maintenance plans.
  • Plan and lead training programs on new software development essential to the movement to a paperless travel department for DoD.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

System technician vs computer support technician skills

Common system technician skills
  • Customer Service, 10%
  • Hand Tools, 7%
  • Preventative Maintenance, 6%
  • Technical Support, 5%
  • Control Systems, 4%
  • Security Systems, 4%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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