Post job

System technician vs hardware technician

The differences between system technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a system technician and a hardware technician. Additionally, a hardware technician has an average salary of $47,851, which is higher than the $43,410 average annual salary of a system technician.

The top three skills for a system technician include customer service, hand tools and preventative maintenance. The most important skills for a hardware technician are customer service, technical support, and network printers.

System technician vs hardware technician overview

System TechnicianHardware Technician
Yearly salary$43,410$47,851
Hourly rate$20.87$23.01
Growth rate5%10%
Number of jobs137,12185,174
Job satisfaction--
Most common degreeAssociate Degree, 40%Bachelor's Degree, 40%
Average age4342
Years of experience22

What does a system technician do?

A system technician is an individual responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members. They should carry out tests on the system so that they can generate error reports to identify and fix any computer system problems. System technicians also can write and maintain computer programs and work with computers and electronics, including circuit boards, computer hardware and software, and computer processors.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

System technician vs hardware technician salary

System technicians and hardware technicians have different pay scales, as shown below.

System TechnicianHardware Technician
Average salary$43,410$47,851
Salary rangeBetween $27,000 And $67,000Between $32,000 And $71,000
Highest paying CitySeattle, WASan Francisco, CA
Highest paying stateWashingtonDelaware
Best paying companyBristol-Myers SquibbApple
Best paying industryGovernmentTechnology

Differences between system technician and hardware technician education

There are a few differences between a system technician and a hardware technician in terms of educational background:

System TechnicianHardware Technician
Most common degreeAssociate Degree, 40%Bachelor's Degree, 40%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

System technician vs hardware technician demographics

Here are the differences between system technicians' and hardware technicians' demographics:

System TechnicianHardware Technician
Average age4342
Gender ratioMale, 90.0% Female, 10.0%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between system technician and hardware technician duties and responsibilities

System technician example responsibilities.

  • Install and manage approve software distributions using Microsoft SCCM.
  • Manage, support and maintain modern EMC SAN storage platform.
  • Manage 185 virtualize desktops running in a cluster VMware ESX environment.
  • Provide on-site construction support and lead system testing, debugging, and startup.
  • Develop and implement a weekly schedule on SQL databases to automate the execution of maintenance plans.
  • Plan and lead training programs on new software development essential to the movement to a paperless travel department for DoD.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

System technician vs hardware technician skills

Common system technician skills
  • Customer Service, 10%
  • Hand Tools, 7%
  • Preventative Maintenance, 6%
  • Technical Support, 5%
  • Control Systems, 4%
  • Security Systems, 4%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

Browse computer and mathematical jobs