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System technician vs noc technician

The differences between system technicians and noc technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a system technician and a noc technician. Additionally, a noc technician has an average salary of $45,884, which is higher than the $43,410 average annual salary of a system technician.

The top three skills for a system technician include customer service, hand tools and preventative maintenance. The most important skills for a noc technician are customer service, troubleshoot, and network operations.

System technician vs noc technician overview

System TechnicianNOC Technician
Yearly salary$43,410$45,884
Hourly rate$20.87$22.06
Growth rate5%5%
Number of jobs137,12148,270
Job satisfaction--
Most common degreeAssociate Degree, 40%Bachelor's Degree, 50%
Average age4343
Years of experience22

What does a system technician do?

A system technician is an individual responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members. They should carry out tests on the system so that they can generate error reports to identify and fix any computer system problems. System technicians also can write and maintain computer programs and work with computers and electronics, including circuit boards, computer hardware and software, and computer processors.

What does a noc technician do?

A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.

System technician vs noc technician salary

System technicians and noc technicians have different pay scales, as shown below.

System TechnicianNOC Technician
Average salary$43,410$45,884
Salary rangeBetween $27,000 And $67,000Between $31,000 And $67,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateWashingtonMaryland
Best paying companyBristol-Myers SquibbDuquesne Light Company
Best paying industryGovernmentProfessional

Differences between system technician and noc technician education

There are a few differences between a system technician and a noc technician in terms of educational background:

System TechnicianNOC Technician
Most common degreeAssociate Degree, 40%Bachelor's Degree, 50%
Most common majorElectrical EngineeringComputer Information Systems
Most common collegeStanford UniversityUniversity of Pennsylvania

System technician vs noc technician demographics

Here are the differences between system technicians' and noc technicians' demographics:

System TechnicianNOC Technician
Average age4343
Gender ratioMale, 90.0% Female, 10.0%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between system technician and noc technician duties and responsibilities

System technician example responsibilities.

  • Install and manage approve software distributions using Microsoft SCCM.
  • Manage, support and maintain modern EMC SAN storage platform.
  • Manage 185 virtualize desktops running in a cluster VMware ESX environment.
  • Provide on-site construction support and lead system testing, debugging, and startup.
  • Develop and implement a weekly schedule on SQL databases to automate the execution of maintenance plans.
  • Plan and lead training programs on new software development essential to the movement to a paperless travel department for DoD.
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Noc technician example responsibilities.

  • Manage troubleshooting for user side computer and Novell problems.
  • Manage windows server network configuration, disks and storage access requests.
  • Manage and administer VPNs using PPTP and GRE tunneling with TACLANE and FASTLANE encryption.
  • Install, setup, configure, manage and maintain desktop, laptop, and server equipment for multiple clients.
  • Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
  • Engineer and manage creation of co-registration Java modules for integration with Akamai streaming servers.
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System technician vs noc technician skills

Common system technician skills
  • Customer Service, 10%
  • Hand Tools, 7%
  • Preventative Maintenance, 6%
  • Technical Support, 5%
  • Control Systems, 4%
  • Security Systems, 4%
Common noc technician skills
  • Customer Service, 10%
  • Troubleshoot, 9%
  • Network Operations, 5%
  • Switches, 5%
  • Technical Support, 4%
  • Routers, 4%

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