Team leader jobs in Sherman, TX - 842 jobs

ABOUT THE ROLE CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, manufacturing partners, auditors, and vendors. This position combines high-level commercial account servicing responsibilities with strategic business relationship functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilities. ESSENTIAL DUTIES & RESPONSIBILITIES Strategically engage with factories and dealers to manage high-value commitments Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalability Identify operational gaps and lead resolution efforts through process redesign and documentation Develop and maintain SOPs, training guides, and workflow documentation Monitor KPIs and operational metrics, presenting insights and recommendations to leadership Lead cross-functional initiatives to align commercial lending operations with broader business goals Champion system enhancements and automation opportunities, including Solifi optimization Support internal audits and compliance reviews, ensuring adherence to regulatory and company standards Serve as a liaison between account management and underwriting to ensure process alignment Oversee and approve complex invoice and MCO transactions with minimal oversight Analyze credit line utilization trends and advise on optimization strategies Lead reconciliation of monthly billing statements and ensure financial accuracy Facilitate payment processing and troubleshoot exceptions Coordinate third-party inventory inspections and lead resolution of audit discrepancies Perform payoff workflows, ensuring compliance and timely document delivery Lead onboarding for new dealers, delivering expert-level training and support Review and authorize pending orders, applying advanced credit and curtailment analysis Ensure accurate and timely data entry into Solifi for approved orders Provide strategic payoff guidance to dealers and third-party lenders Perform document distribution upon loan payoff Implement delinquency management strategies and lead recovery efforts Partner with underwriting to assess and recommend credit line adjustments Manage Help Scout communications and ensure timely resolution of escalated issues Foster long-term dealer and supplier relationships, acting as a strategic consultant Audit inspection reports and lead resolution of complex unit discrepancies Lead financial documentation collection for annual reviews, ensuring compliance and completeness Draft and execute formal collection communications, supporting legal and credit recovery efforts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence Mentor peers and junior Account Managers on best practices and process adherence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making Collaborate with the CPM Business Relationship Managers and CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs POSITION REQUIREMENTS, CAPABILITIES & SKILLS Strategic, self-directed, and highly accountable Excellent interpersonal skills and ability to build rapport across diverse teams and clients Proven ability to design and manage complex operational processes Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communication Bilingual proficiency preferred Expert-level proficiency in Solifi preferred Proven ability to manage high-risk accounts and complex collections Consultative approach to client service, balancing business goals with relationship management Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights MINIMUM QUALIFICATIONS Bachelor's degree required, in Finance, Accounting, or Business 3+ years of commercial loan servicing in manufactured housing, auto, RV, or marine OR 5+ years of commercial loan servicing in finance or banking Advanced spelling and grammar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal software WE OFFER Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous PTO FSA/HSA Plans Life /Disability/Accidental Insurance and much more!

Compensation: $80,000-$100,000 base salary + performance bonus Reports To: District Manager A growing wireless retail organization is seeking a Wireless Retail Multi-Unit Leader to support and develop multiple store General Managers while driving operational excellence, sales performance, and customer experience across assigned locations. This role is ideal for a hands-on retail leader with multi-unit experience who knows how to coach leaders, hold teams accountable to metrics, and execute company initiatives at the store level. About the Role As a Wireless Retail Multi-Unit Leader, you will serve as the primary field leader supporting Store General Managers within your assigned area. You'll work closely with the District Manager to execute strategy, improve performance, and ensure consistent operational standards across all locations. This is a people-first leadership role with strong expectations around coaching, KPI performance, and store execution. Key Responsibilities Lead, coach, and support multiple Store General Managers to achieve sales, service, and operational goals Drive performance against key retail KPIs, including: Sales and revenue targets Conversion and attachment rates Customer experience metrics Labor, shrink, and inventory controls Conduct regular store visits to evaluate operations, merchandising, staffing, and customer experience Partner with the District Manager to execute district-wide initiatives and performance improvement plans Identify talent gaps, support hiring efforts, and develop internal bench strength for future leaders Hold leaders accountable through consistent feedback, performance coaching, and follow-up Ensure compliance with company policies, procedures, and brand standards Serve as a trusted liaison between store leadership and district leadership What We're Looking For Proven multi-unit retail leadership experience, preferably in wireless, telecom, or high-volume specialty retail Demonstrated success leading and developing Store General Managers Strong understanding of retail KPIs and performance management Ability to coach leaders, influence outcomes, and drive accountability Comfortable working in a fast-paced, metrics-driven environment Strong communication skills and the ability to partner with senior leadership Willingness to travel locally between store locations as needed Why This Opportunity Competitive base salary $80,000-$100,000, plus performance bonus High-impact leadership role with visibility at the district level Opportunity to influence store performance, culture, and talent development Growth potential within a growing retail organization

Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Supervisor for our operation based in Wylie, TX This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Supervise the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills

Conducts technically complex data gathering, review and evaluation for product quality complaints. Demonstrates a strong proficiency in data and analytics and develops tools that will make data analysis, collection, and reporting more efficient. Serves as an in-house subject matter expert in Market Quality Events to include event creation, detail gathering, triage, training of partners and provides guidance for other staff members. Investigates and applies effective solutions to technical problems that directly impact long-term divisional and company goals and objectives. Develops and implements appropriate action plans as needed. Reviews technical procedures and recommends changes or improvements. Manages personnel, including organizing and prioritizing daily tasks, performing training, and writing performance reviews. Responsibilities •Provides direction and supervision to Senior Coordinators (or other quality exempt and/or nonexempt personnel). Ensures on-going training and development of staff. Develops and reviews operating procedures. •Responsible for the U.S. Product Replacement Program (PRP) data collection, review, interpretation and reporting of information relating to the quality of MK product line. Serves as technical leader for advising and providing direction related to both routine & complex special reporting requests from internal partners and potentially external organizations. •Serves as a subject matter expert in quality data analysis. Reviews existing reports and data insights, elevates content and report quality and validates data accuracy. Reviews system capabilities to understand how system reports can be automated, and which reports can increase productivity. Provides Historic Product Review data to support New Product Development •Serves as the technical project leader for Market Quality Events to include creation, details gathering, filtering to Corporate, Site and International personnel. Provides updates to include inspection approval and inspection results. Coordinates approval of credit requests. Trains international quality partners in Market Quality Events. Provides recommendations for successful events handling. •Responsible for US Call Center Operations Product Quality Complaints data and associated activities to include ongoing feedback and training. Conducts technically complex research to develop, evaluate and disseminate product-related technical information. A sound technical background as well as active listening skills and investigative techniques are necessary to correctly assess and resolve problem situations. •Serves as subject matter expert in reporting and analyzing of Key Performance Indicators (KPIs) to include External DPPM, CPM, and Top 10 from North America Region. Interfaces with Global Quality Partners and other divisions to identify and address emerging quality issues. Experience: 5+ years, pharmaceutical Education: Bachelor/University Degree Additional Skills & Abilities •Must possess an advanced knowledge of various systems and analytical measurement tools to track, evaluate and help resolve customer issues and to recommend the changes to the existing tools •Must possess excellent communication and organizational skills in order to interface with the global personnel, customer and and authorities to effectively convert technical information into layman's terms. •Must possess PC and Internet skills to effectively enter information into the Company's computer systems and to research and analyze data. •Strong data and analytical skillset •Experience in tools like Agile and Tableau. •Interest in IT services and data analytics infrastructure •Bilingual skills are beneficial.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

The Channel Team Manager will be responsible for management of a team of Channel Account Managers (CAMs), whose responsibility is to build and promote Fortinet's position as the worldwide leader in cybersecurity through selling, enablement, and training to and through our authorized partner community. A successful Channel Team Manager will possess a combination of strong leadership, sales acumen, forecasting, and business development skills. They will be accountable for managing the team and partners within the guidelines of Fortinet's channel programs, spearheading new business development, and successfully developing alliances with key internal stakeholders and distributor partners. They will motivate, educate, and train the team, focusing on effective strategic business planning, account penetration, and the benefits of selling the full Fortinet portfolio. Responsibilities: * Lead and mentor a team of CAMs: Lead by example, demonstrating strong character, integrity, and teamwork while providing coaching, guidance, and performance feedback to the team to ensure they meet their objectives. * Oversee reseller partnerships: Manage partnerships in accordance with Fortinet's channel programs and policies. * Enable partners: Motivate, educate, and train authorized partners on Fortinet's products, programs, technologies, and selling strategies. * Contribute to revenue targets: Meets DLB (distributed-led business) revenue growth goals for the US region. * Develop business plans: Build business plans that focus on increasing market penetration, promoting the full Fortinet portfolio, and align with both Fortinet and our partner's objectives. * Drive Fortinet's position in the market: Promote the company's standing as a leader in cybersecurity through the partner community. * Manage partner relationships: Build strategic relationships with partner executives and key stakeholders to grow mindshare and revenue. * Track and measure success: Generate detailed, clear, and accurate forecasts, data analysis, and KPI reporting. * Collaborate: Work cross-functionally with Fortinet's field sales leadership, engineering team, and authorized distributors to align efforts and drive growth. * Ability to travel up to 50%. Required Skills * People management experience: 2+ years of experience managing, mentoring, and retaining a high-performing channel sales team. * Track record of success: History of achieving sales targets and driving revenue growth through channel partners. * Strategic business planning: Expertise in creating and executing business plans focused on market penetration and meeting revenue targets. * Communication and interpersonal skills: The ability to communicate clearly and build strong relationships with partners, team members, and internal stakeholders is essential. * Industry knowledge: A deep understanding of the cybersecurity market and Fortinet's product portfolio is required for motivating and training partners. * Adaptability and problem-solving: The manager must be able to adapt to a fast-paced environment and resolve conflicts that arise in the partner channel. * Channel knowledge: Experience working in a two-tier distribution channel sales partner model. * Deep knowledge of Microsoft Office suite of tools (particularly MS Excel). * Knowledge of Salesforce.com and Tableau (preferred). * Master's degree in business administration, marketing or related field (preferred).

Welcome to the ultimate car wash adventure at ClearWater Express Wash! We're not just in the business of washing cars - we're on a mission to spread joy, conserve resources, and create unforgettable experiences. And guess what? We're looking for enthusiastic individuals to join our journey towards success, with monthly bonuses adding an extra splash of excitement! Why ClearWater Express Wash Rocks: Dive into relaxation with our generous PTO and vacation policy - because everyone needs a break to catch some waves. Keep your wellness cruising with competitive medical, dental, and vision programs that'll keep you feeling shipshape. Ride the wave of opportunity with career growth possibilities that'll take you to new heights. Get stoked for holiday pay and free car washes - perks that'll make you feel like you're cruising on cloud nine. Make waves as a leader with top-notch leadership training that'll have you riding the crest of success. What You'll Bring to the Party: Team up with the Site Leader to recruit, train, and coach our awesome team members - it's like building your own squad of car wash superheroes! Keep the vibes groovy by ensuring our site and team members are looking sharp - because when you look good, you feel good! Dive into the action with daily operations at the car wash - your energy and enthusiasm will keep things running smoothly. Ride the wave of our ClearWater policies and procedures, ensuring everything's shipshape and on point. Join forces with the Site Leader to create a workplace that's not just fun, but safe too - because safety is our number one priority. Partner up to drive local volume and sales - let's make some waves and show the community why we're the car wash of choice! Keep an eye on wash quality and maintain our ClearWater brand standards - because excellence is the name of the game. Dive into financial performance reviews with your Site Leader, identifying opportunities to ride the wave of success even higher. Get tech-savvy with software programs and applications - from Microsoft Office to our point-of-sale system, you'll be riding the wave of innovation. Embrace the learning journey - because every wave presents a chance to grow and improve. Qualifications What We're Looking For: Bring at least 1 year of leadership experience to the table - but if you're brimming with enthusiasm and positivity, we want to hear from you! Ride the wave of challenges with a positive attitude - because with the right mindset, every obstacle becomes an opportunity. Surf the web with basic information technology and computer skills - because in today's world, tech-savviness is key. Flex your mechanical muscles, or be ready to dive in and learn - because at ClearWater, we're all about growth and development. Ride the tide of energy in a fast-paced environment - your enthusiasm is contagious, and it keeps the momentum going! Weather the storm with outdoor work - because rain or shine, we're committed to delivering the best car wash experience around. No car washing experience? No worries! We'll teach you everything you need to know - all you need is a willingness to learn and a passion for making waves. Ready to ride the wave of success with ClearWater Express Wash? Grab your surfboard and join us on this exhilarating journey - apply now and let's make some waves together!

Salary: $70,000-$80,000 plus commission (monthly, quaterly, bi-annually) Who are we: Toyota Insurance is a brand name of Toyota Insurance Management Solutions USA, LLC (TIMS). We are an independent agency specializing in property and casualty insurance for Toyota vehicle owners. We offer insurance through our trusted carrier partners to provide coverage for your Toyota vehicle, home and other assets. Our mission is to improve the Toyota ownership experience by improving the insurance experience. Job Overview: Our Contact Center Sales Supervisor will primarily be responsible for leading an assigned Sales Team to achieve/exceed department new business sales and existing business retention targets. You will lead your team to success by mentoring, coaching, and motivating your direct reports in achievement of high-performance in all department KPIs. Job Responsibilities: The Contact Center Sales Supervisor will manage/oversee all aspects and daily duties of their assigned team of insurance sales agents; the number of team members can vary from eight to fifteen employees in a team. This includes assisting all team members as necessary and ensuring each have the necessary tools for success. Job Responsibilities & Job Functions to include but not limited to: Full understanding of the organizations business strategy, product offerings, services, procedures, and guidelines to ensure proper mentoring of staff- be recognized as the Subject Matter Expert. Drive their respective team in achievement of all sales, service, retention, business quality targets (Department KPIs) including driving agent achievement of individual targets. Answer questions from staff and provide guidance/feedback to achieve optimum results/customer experience. Mentor, and coach sales agents to maximize productivity and production; Write the policy Right, ensure agents are offering appropriate coverage for the represented risk and writing the policy in full Compliance of organization processes. Full engagement of assigned team/department to help in employee retention; understand needs of every employee and provide necessary support/training/guidance to maximize their potential, celebrate employees success and properly manage all employee inadequacies. Ensure agents understand and comply with contact center objectives, performance standards, and policies. Understand agent sales techniques and quality of the business they are writing through Call Monitoring; achieve established department call recording observation targets to help lower performing agents improve production and/or quickly identify potential issues. Monitor key metrics and identifying process improvements. Keep up with industry trends and ensure department compliance. Provide weekend support, once a month, to both Contact Center and Point of Sales team member (Manager on Duty rotation). Prepare and manage Contact Center Staffing Schedules, breaks, and ensuring proper coverage. Identify Agent training needs/opportunities and work with Learning Architect to design relevant training content and curriculum. Facilitate team meetings and present team scorecard to upper management. Required Education and Experience: P&C Insurance experience required 5 years minimum in sales agent role; 2 years minimum in a call center environment. TIMS Insurance sales experience: 1 year minimum; 2 years preferred. Bilingual (Spanish/English) or multilingual (Plus). Prior leadership role experience preferred; mentorship or lead capacity roles included. Must hold an active insurance license in home state and some non-residential licenses across the nation. Required Knowledge, Skills, and Abilities: Strong interpersonal skills (verbal and written) with the ability to interact with customers and provide constructive feedback and effective performance conversations with team members. High-level organizational skills that reflect the ability to perform and prioritize multiple tasks. Must work well in a fast-paced team environment. Excellent customer service and verbal/written communication skills. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types. Data analysis to identify trends, patterns, and areas for improvement. Proficiency with call center software and reporting tools. Ability to multi-task, set priorities and manage time effectively. Confident problem solver with strong conflict resolution abilities. Required Competencies: Customer focus Leadership Detail-oriented Problem Solving Analytical Thinking Scope of Management: Total of direct reports: 8-15 sales agents. Compensation: Base Salary: $70,000-$80,000 plus commission (monthly, quaterly, bi-annually) What are the Perks? Medical, Dental & Vision Insurance Paid Time Off, Paid Holidays and Sick Days 401(k) Match FSA and HSA Pet Insurance Life Insurance Position Type/Expected Hours of Work: General office environment. No special physical demands required.Hybrid schedule with a minimum of two in-office days weekly. Degree of Travel: None Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization: Applicants must be authorized to work for any employer in the U.S. This position does not offer sponsorship or the transfer of sponsorship of employment Visa. Learn More: Visit our website Toyota Insurance:************************************* learn more about our company culture and career opportunities. FLSA Job Status: Exempt Non-Exempt All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity 'EEOC is The Law' Information: ******************************************************************************

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Shipping & Receiving Team Lead? Globe Life is looking for a Shipping & Receiving Team Lead to join the team! In this role, you will be responsible for overseeing day-to-day Mailroom, Agent Supply, and dock operations to ensure accurate, timely, and efficient receipt and shipment of materials and finished goods. This role coordinates workflow, supports team training, maintains documentation accuracy, and ensures compliance with safety and quality standards. The Team Lead acts as the first point of contact for operational issues to meet daily goals. This is an on-site position located in McKinney, Texas. What You Will Do: Daily Operations Lead daily shipping and receiving activities including unloading, loading, staging, labeling, and order verification. Assign tasks and coordinate workflow to ensure timely completion of shipments and receipts. Verify all incoming and outgoing materials for accuracy and proper documentation. Maintain clear communication with supervisors, production, logistics, and carriers. Team Leadership Provide direction, training, and support to Mailroom/Agent Supply associates. Monitor team performance and ensure adherence to operational procedures. Assist with onboarding new team members and cross-training employees. Promote a positive, safety-focused team environment. Inventory & Systems Ensure accurate data entry in WMS/ERP systems for receipts, shipments, and inventory movements. Help resolve inventory discrepancies by working with warehouse and inventory control teams. Support cycle counts and audit activities as needed. Quality, Safety & Compliance Ensure compliance with OSHA standards and internal safety policies. Conduct equipment checks and confirm proper use of forklifts, pallet jacks, and scanners. Maintain clean, organized dock areas following 5S and quality standards. Report any issues, damages, or irregularities immediately. Process Improvement Recommend workflow improvements to enhance accuracy, efficiency, and productivity. Assist in implementing new procedures or tools designed to optimize operations. Support continuous improvement initiatives such as Lean, 5S, or Kaizen activities. What You Can Bring: Bachelor's degree in Supply Chain, Logistics, Business, or equivalent experience. 3-5+ years of warehouse, shipping, or receiving experience. Previous lead or senior associate experience preferred. Proficiency with WMS/ERP systems and barcode scanning tools. Strong understanding of shipping documents (BOLs, packing lists, labels). Forklift certification preferred. Excellent communication, organization, and problem-solving skills. Ability to lift 50+ lbs as needed and work in a fast-paced environment. Ability to demonstrate key competencies in Leadership & Coaching, Attention to Detail, Time Management, Communication & Teamwork, Safety & Quality Focus, and Problem Solving. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work designated hours based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

JobID: 210671648 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $171,000.00-$260,000.00 If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. As a Senior Lead Architect, within the Card Product Team, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Job responsibilities: * Represents a product family of technical governance bodies and provides feedback and proposes improvements to architecture governance practices * Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks * Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors * Develops secure and high-quality production code, and reviews and debugs code written by others and impact decisions that influence product design, application functionality, and technical operations and processes * Serves as a function-wide subject matter expert in one or more areas of focus * Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle * Influences peers and project decision-makers to consider the use and application of leading-edge technologies Required qualifications, capabilities, and skills: * 7+ years of hands-on practical experience delivering system design, application development, testing, and operational stability * Advanced in one or more programming language(s), applications, and architecture * Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) * Ability to tackle design and functionality problems independently with little to no oversight * Practical cloud native experience * Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Parsec, LLC, a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of contract intermodal management services throughout North America. Parsec's experienced management team, with its state-of-the art equipment provides solutions to its customers resulting in proven efficiencies and savings. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Responsibilities will include but not be limited to: Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office

Summary/Objective Provide overall leadership to the Meat Department. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Lead and develop Associate Team Leader and Team Members. Duties and Responsibilities Set and achieve highest standards of retail execution Build positive work environment with outstanding team work, mutual respect, effective timely communication and exceptional morale Cut, tray, pack and grind meat according to Sara s Market & Bakery standards and guidelines Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover. Effectively delegate and empower Associate Team Leader and Team Members. Model and deliver outstanding guest service Follow through on all guest questions, requests and resolve concerns as needed. Maximize productivity, efficiency and productivity through proper scheduling and analysis of product ordering, transfers, rotation, waste and spoilage. Develop and maintain creative store layout and product merchandising. Achieve sales, margin, expense, and labor targets. Maintain proper product assortment, merchandising, and inventory control. Follow and comply with all applicable procedures and regulations, including Weights and Measures, FDA, health and sanitation, Department of Labor, ADA, HAACP, OSHA and safe work practices. Ensure that Team Members operate and sanitize all equipment in a safe and proper manner. Ensure proper care and maintenance of all equipment. Keep all cases and shelves clean, well-stocked and properly rotated. Demonstrate advanced product knowledge; maintain awareness of new products Performs other duties as assigned by Store Leadership Knowledge, skills and abilities Ability to work independently and meet deadlines Ability to prioritize and delegate tasks Ability to work in fast paced environment with a sense of urgency Strong organizational skills Ability to perform physical requirements of position Proper handling of knives and cutting equipment Ability to work well with others Strategic thinking Strong written and verbal skills Ability to supervise, mentor, train and counsel Team Members Ability to inspect product for quality and freshness Basic computer skills Proficient mathematical skills Able to work flexible schedule based on needs of store including nights, weekends and holidays Qualifications 2+ years or more Supervisory experience in a meat department Guest Service focused Team building Team Member relations Store operations including merchandising and purchasing Current ServSafe or Food Manager certification Working Conditions Walking, standing, bending and stooping for 8-10 hours a day Push, pull up to 50lbs Mental and physical dexterity Ability to climb ladders Iteration of duties Ability to taste, smell, feel and visually inspect food Unassisted lifting up to 50lbs or more Work in varying temperatures

IDEXX is seeking a front line leader for their Manager Customer Support - Enterprise Team Leader position. You will lead a team of global agents, based from our Frisco office, to support the frontline support of our Corporate Enterprise groups. You will be a key driver of the relationships between our Enterprise groups and different departments of the company, guide and develop the skills of the agents in your direct reporting line, and support the Global Head of Support with the strategic vision of enterprise support offerings. Primary Accountability: Lead the global Vetsoft Enterprise Support function, managing a team of 8 - 10 agents across the US, NZ and UK, ensuring operational excellence and alignment with enterprise department KPIs. Own the support-level relationship with strategic Enterprise customers, ensuring SLA delivery and contractual alignment. Partner with senior leadership to define staffing strategy, agent roles, and support structure to meet evolving Enterprise needs. Deliver monthly and quarterly reporting analytics to internal stakeholders and Enterprise customers, informing strategic decisions. Act as a senior voice of support in cross-functional forums, influencing product, implementation, and customer success strategies. Key Responsibilities: Conduct fortnightly 1:1s, manage performance reviews, and maintain personal development plans for direct reports. Co-develop headcount plans and role definitions with the Manager Customer Support Sr I, based on Enterprise customer needs and support forecasts. Lead strategic planning for Enterprise support delivery, including SLA frameworks, escalation protocols, and tooling requirements. Build and maintain high-trust relationships with senior stakeholders across Product, Engineering, Sales, Implementation, and Customer Success. Serve as the escalation point for critical Enterprise issues, coordinating resolution across departments and ensuring customer satisfaction. Analyze support trends, customer feedback, and operational data to inform proactive improvements and strategic initiatives. Own the delivery of monthly and quarterly reporting analytics, including performance metrics, SLA adherence, and customer insights. Drive continuous improvement in support processes, documentation, and team capabilities to meet contractual obligations and exceed expectations. Represent Vetsoft Support in Enterprise customer reviews, QBRs, and strategic planning sessions. Champion a culture of accountability, innovation, and customer-centricity within the Enterprise Support team. Qualifications/ Experience/ Knowledge: Strategic leadership experience (2-3+ years) = Essential - Proven Global team management = Essential - Strong Enterprise customer relationship management = Essential - Excellent SaaS or Veterinary software experience (ezy Vet preferred) = Preferred - Good Cross-functional collaboration = Essential - Excellent Escalation and conflict resolution = Essential - Excellent Reporting and analytics (monthly/quarterly) = Essential - Strong Contractual SLA understanding = Essential - Strong What you can expect from us: Salary package up to $120K annual Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k On the job training and career advancement opportunities (experience NOT required) Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-KP1

Job DescriptionDescription: Leading and teaching our family. As a Team Leader or Team Trainer, you will work to bring out the best in each individual on your team. And in doing so, you'll ensure an excellent experience for our customers each and every time they dine with us. As a Team Leader, you'll also have the chance to push your own skills so your career can grow and evolve with us. KMO Burger - Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Responsibilities Customer Service Food Prep & Delivery Daily Operations Quality Standards Fiscal Responsibility Supervise Team Communicate Issues with Management Cleaning and Sanitation Procedures Achieve and Maintain Required Certifications Rewards Weekly Pay Pay for Performance Program - eligibility to receive a review and pay increase a minimum of every other quarter with exception-based changes as warranted Leadership Development and Career Growth Opportunities Online Access to Your Schedule Through R365 Interactive Scheduling Healthcare and Life Insurance Benefits Holiday Bonus Program (based on eligibility) Paid Time Off Benefits Discounted Meals Service Awards Scholarship Program Whataburger Family Foundation (Hardship Grant Assistance) *We are KMO Burger, LLC a Whataburger Franchisee, independently owned and operated business. All terms and conditions of employment, such as salaries, bonuses, and benefits are determined by each Franchisee for their respective employees at their sole discretion. Requirements:

In Dallas, our Team Jeni's Team Leaders have the opportunity to earn an average of $16.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary. In Texas, if the average hourly earnings of a Team Leader are less than $16 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $16 per hour for that pay period. Jeni's Splendid Ice Creams is searching for part-time Team Leaders to join our Prestonwood team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up-where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art. Team Jeni's Team Leaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to our customers, make waffle products, run the register with cash management responsibilities, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks. As a Team Leader, you will: Serve the ice cream Time magazine calls “the best in America” Gain valuable real-world business and entrepreneurship experience Work in an environment oriented around serving each other and making people's day Lead shifts and act as a role model for other team members Have opportunities for growth within a growing company Receive competitive compensation Qualities of Team Leaders: Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported Resourceful and calm when challenges come up Have great judgment, common sense, and be skillful interpersonally Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer Available to work weekends, late nights (past 11 p.m.) Provide consistent, world-class service to every single customer Reliable, on time, and ready to hustle for every shift Committed to the well-being of their shop team, their community, and the environment around them About Jeni's Splendid Ice Creams: Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore. Our Team Leaders make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply. Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.

The Channel Team Manager will be responsible for management of a team of Channel Account Managers (CAMs), whose responsibility is to build and promote Fortinet's position as the worldwide leader in cybersecurity through selling, enablement, and training to and through our authorized partner community. A successful Channel Team Manager will possess a combination of strong leadership, sales acumen, forecasting, and business development skills. They will be accountable for managing the team and partners within the guidelines of Fortinet's channel programs, spearheading new business development, and successfully developing alliances with key internal stakeholders and distributor partners. They will motivate, educate, and train the team, focusing on effective strategic business planning, account penetration, and the benefits of selling the full Fortinet portfolio. Responsibilities: Lead and mentor a team of CAMs: Lead by example, demonstrating strong character, integrity, and teamwork while providing coaching, guidance, and performance feedback to the team to ensure they meet their objectives. Oversee reseller partnerships: Manage partnerships in accordance with Fortinet's channel programs and policies. Enable partners: Motivate, educate, and train authorized partners on Fortinet's products, programs, technologies, and selling strategies. Contribute to revenue targets: Meets DLB (distributed-led business) revenue growth goals for the US region. Develop business plans: Build business plans that focus on increasing market penetration, promoting the full Fortinet portfolio, and align with both Fortinet and our partner's objectives. Drive Fortinet's position in the market: Promote the company's standing as a leader in cybersecurity through the partner community. Manage partner relationships: Build strategic relationships with partner executives and key stakeholders to grow mindshare and revenue. Track and measure success: Generate detailed, clear, and accurate forecasts, data analysis, and KPI reporting. Collaborate: Work cross-functionally with Fortinet's field sales leadership, engineering team, and authorized distributors to align efforts and drive growth. Ability to travel up to 50%. Required Skills People management experience: 2+ years of experience managing, mentoring, and retaining a high-performing channel sales team. Track record of success: History of achieving sales targets and driving revenue growth through channel partners. Strategic business planning: Expertise in creating and executing business plans focused on market penetration and meeting revenue targets. Communication and interpersonal skills: The ability to communicate clearly and build strong relationships with partners, team members, and internal stakeholders is essential. Industry knowledge: A deep understanding of the cybersecurity market and Fortinet's product portfolio is required for motivating and training partners. Adaptability and problem-solving: The manager must be able to adapt to a fast-paced environment and resolve conflicts that arise in the partner channel. Channel knowledge: Experience working in a two-tier distribution channel sales partner model. Deep knowledge of Microsoft Office suite of tools (particularly MS Excel). Knowledge of Salesforce.com and Tableau (preferred). Master's degree in business administration, marketing or related field (preferred).

Welcome to the ultimate car wash adventure at ClearWater Express Wash! We're not just in the business of washing cars - we're on a mission to spread joy, conserve resources, and create unforgettable experiences. And guess what? We're looking for enthusiastic individuals to join our journey towards success, with monthly bonuses adding an extra splash of excitement! Why ClearWater Express Wash Rocks: Dive into relaxation with our generous PTO and vacation policy - because everyone needs a break to catch some waves. Keep your wellness cruising with competitive medical, dental, and vision programs that'll keep you feeling shipshape. Ride the wave of opportunity with career growth possibilities that'll take you to new heights. Get stoked for holiday pay and free car washes - perks that'll make you feel like you're cruising on cloud nine. Make waves as a leader with top-notch leadership training that'll have you riding the crest of success. What You'll Bring to the Party: Team up with the Site Leader to recruit, train, and coach our awesome team members - it's like building your own squad of car wash superheroes! Keep the vibes groovy by ensuring our site and team members are looking sharp - because when you look good, you feel good! Dive into the action with daily operations at the car wash - your energy and enthusiasm will keep things running smoothly. Ride the wave of our ClearWater policies and procedures, ensuring everything's shipshape and on point. Join forces with the Site Leader to create a workplace that's not just fun, but safe too - because safety is our number one priority. Partner up to drive local volume and sales - let's make some waves and show the community why we're the car wash of choice! Keep an eye on wash quality and maintain our ClearWater brand standards - because excellence is the name of the game. Dive into financial performance reviews with your Site Leader, identifying opportunities to ride the wave of success even higher. Get tech-savvy with software programs and applications - from Microsoft Office to our point-of-sale system, you'll be riding the wave of innovation. Embrace the learning journey - because every wave presents a chance to grow and improve. Qualifications What We're Looking For: Bring at least 1 year of leadership experience to the table - but if you're brimming with enthusiasm and positivity, we want to hear from you! Ride the wave of challenges with a positive attitude - because with the right mindset, every obstacle becomes an opportunity. Surf the web with basic information technology and computer skills - because in today's world, tech-savviness is key. Flex your mechanical muscles, or be ready to dive in and learn - because at ClearWater, we're all about growth and development. Ride the tide of energy in a fast-paced environment - your enthusiasm is contagious, and it keeps the momentum going! Weather the storm with outdoor work - because rain or shine, we're committed to delivering the best car wash experience around. No car washing experience? No worries! We'll teach you everything you need to know - all you need is a willingness to learn and a passion for making waves. Ready to ride the wave of success with ClearWater Express Wash? Grab your surfboard and join us on this exhilarating journey - apply now and let's make some waves together!

Summary/Objective Provide overall leadership to the Produce Department. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Lead and develop Associate Team Leader and Team Members. Duties and Responsibilities Set and achieve highest standards of retail execution Build positive work environment with outstanding team work, mutual respect, effective timely communication and exceptional morale Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover. Effectively delegate and empower Associate Team Leader and Team Members. Model and deliver outstanding guest service Follow through on all guest questions, requests and resolve concerns as needed. Maximize productivity, efficiency and productivity through proper scheduling and analysis of product ordering, transfers, rotation, waste and spoilage. Develop and maintain creative store layout and product merchandising. Achieve sales, margin, expense, and labor targets. Maintain proper product assortment, merchandising, and inventory control. Follow and comply with all applicable procedures and regulations, including Weights and Measures, FDA, health and sanitation, Department of Labor, ADA, HAACP, OSHA and safe work practices. Ensure that Team Members operate and sanitize all equipment in a safe and proper manner. Ensure proper care and maintenance of all equipment. Keep all cases and shelves clean, well-stocked and properly rotated. Demonstrate advanced product knowledge; maintain awareness of new products and regularly incorporate new products into the overall product mix. Performs other duties as assigned by Store Leadership Knowledge, skills and abilities Ability to work independently and meet deadlines Ability to work in fast paced environment with a sense of urgency Strong organizational skills Ability to perform physical requirements of position Ability to prioritize and delegate tasks Ability to work well with others Strategic thinking Strong written and verbal skills Ability to supervise, mentor, train and counsel Team Members Ability to inspect product for quality and freshness Basic computer skills Proficient mathematical skills Able to work flexible schedule based on needs of store including nights, weekends and holidays Qualifications 2+ years or more Supervisory experience in a grocery department Guest Service focused Team building Team Member relations Store operations including merchandising and purchasing Current ServSafe or Food Manager certification Working Conditions Walking, standing, bending and stooping for 8-10 hours a day Push, pull up to 50lbs Mental and physical dexterity Ability to climb ladders Iteration of duties Ability to taste, smell, feel and visually inspect food Unassisted lifting up to 50lbs or more Work in varying temperatures

IDEXX is seeking a front line leader for their Manager Customer Support - Enterprise Team Leader position. You will lead a team of global agents, based from our Frisco office, to support the frontline support of our Corporate Enterprise groups. You will be a key driver of the relationships between our Enterprise groups and different departments of the company, guide and develop the skills of the agents in your direct reporting line, and support the Global Head of Support with the strategic vision of enterprise support offerings. Primary Accountability: * Lead the global Vetsoft Enterprise Support function, managing a team of 8 - 10 agents across the US, NZ and UK, ensuring operational excellence and alignment with enterprise department KPIs. * Own the support-level relationship with strategic Enterprise customers, ensuring SLA delivery and contractual alignment. * Partner with senior leadership to define staffing strategy, agent roles, and support structure to meet evolving Enterprise needs. * Deliver monthly and quarterly reporting analytics to internal stakeholders and Enterprise customers, informing strategic decisions. * Act as a senior voice of support in cross-functional forums, influencing product, implementation, and customer success strategies. Key Responsibilities: * Conduct fortnightly 1:1s, manage performance reviews, and maintain personal development plans for direct reports. * Co-develop headcount plans and role definitions with the Manager Customer Support Sr I, based on Enterprise customer needs and support forecasts. * Lead strategic planning for Enterprise support delivery, including SLA frameworks, escalation protocols, and tooling requirements. * Build and maintain high-trust relationships with senior stakeholders across Product, Engineering, Sales, Implementation, and Customer Success. * Serve as the escalation point for critical Enterprise issues, coordinating resolution across departments and ensuring customer satisfaction. * Analyze support trends, customer feedback, and operational data to inform proactive improvements and strategic initiatives. * Own the delivery of monthly and quarterly reporting analytics, including performance metrics, SLA adherence, and customer insights. * Drive continuous improvement in support processes, documentation, and team capabilities to meet contractual obligations and exceed expectations. * Represent Vetsoft Support in Enterprise customer reviews, QBRs, and strategic planning sessions. * Champion a culture of accountability, innovation, and customer-centricity within the Enterprise Support team. Qualifications/ Experience/ Knowledge: Strategic leadership experience (2-3+ years) = Essential - Proven Global team management = Essential - Strong Enterprise customer relationship management = Essential - Excellent SaaS or Veterinary software experience (ezy Vet preferred) = Preferred - Good Cross-functional collaboration = Essential - Excellent Escalation and conflict resolution = Essential - Excellent Reporting and analytics (monthly/quarterly) = Essential - Strong Contractual SLA understanding = Essential - Strong What you can expect from us: * Salary package up to $120K annual * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * On the job training and career advancement opportunities (experience NOT required) * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-KP1