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Team leader/supervisor vs support supervisor

The differences between team leader/supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team leader/supervisor and a support supervisor. Additionally, a team leader/supervisor has an average salary of $50,841, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a team leader/supervisor include safety procedures, quality standards and sales floor. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Team leader/supervisor vs support supervisor overview

Team Leader/SupervisorSupport Supervisor
Yearly salary$50,841$47,047
Hourly rate$24.44$22.62
Growth rate8%10%
Number of jobs96,06996,546
Job satisfaction5-
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a team leader/supervisor do?

A team leader or supervisor is an individual who leads and supervises a workgroup's functionality through instructions and guidance in an organization. Team leaders provide support to staff members by way of coaching and skills development. They are responsible for preventing and resolving conflicts among staff members by setting ground rules and assigning tasks properly. They also organize team meetings and report the progress of a project to the management. Since they lead a workforce, team leaders must possess excellent verbal communication skills and have a great work ethic.

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

Team leader/supervisor vs support supervisor salary

Team leader/supervisors and support supervisors have different pay scales, as shown below.

Team Leader/SupervisorSupport Supervisor
Average salary$50,841$47,047
Salary rangeBetween $32,000 And $79,000Between $31,000 And $69,000
Highest paying CityNew Bedford, MASan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyNexteer AutomotiveCisco
Best paying industry-Technology

Differences between team leader/supervisor and support supervisor education

There are a few differences between a team leader/supervisor and a support supervisor in terms of educational background:

Team Leader/SupervisorSupport Supervisor
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Team leader/supervisor vs support supervisor demographics

Here are the differences between team leader/supervisors' and support supervisors' demographics:

Team Leader/SupervisorSupport Supervisor
Average age4747
Gender ratioMale, 55.8% Female, 44.2%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between team leader/supervisor and support supervisor duties and responsibilities

Team leader/supervisor example responsibilities.

  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Provide outstanding customer service support investigating, correcting, and answering employee payroll questions and discrepancies.
  • Produce clean, custom build windows to meet customer satisfaction and company standards requirements.
  • Develop and implement new workforce training programs; create PowerPoint slides and lesson plans.
  • Provide training presentation from an instructor-le, PowerPoint, to hands on lab environment for newly hire programmers.
  • Assist in controlling payroll, ensuring accurate timekeeping and minimizing all controllable costs.
  • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Team leader/supervisor vs support supervisor skills

Common team leader/supervisor skills
  • Safety Procedures, 19%
  • Quality Standards, 11%
  • Sales Floor, 7%
  • Payroll, 5%
  • Process Improvement, 5%
  • Continuous Improvement, 4%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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