Team manager jobs in Alaska - 104 jobs

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The Base Customer Service Supervisor reports directly to the Business Manager and assists with the Customer Service-related functions within their assigned base, helping to ensure efficient movement of passengers, cargo, or other related goods in relation to Qavvik Air and its contractors. This role involves support functions, assisting with processes, coordinating across departments, and assisting with passenger needs to enhance the end customer experience, improve service delivery, and support the overall business. Strong organizational skills, attention to detail, and a thorough understanding of the Qavvik Air Customer Service Qualities are essential for this position. Responsibilities Essential Duties and Responsibilities Passenger Support and Coordination: Assist and provide day-to-day assistance to passenger and cargo customers to ensure 100% customer satisfaction. Liaison with Charter Service Coordinators. Act as the face of Qavvik in the assigned base regarding Passenger relations. Baggage Handling: Coordinate and work with customers to ensure all baggage and cargo is appropriately handled. Ensure lost or damaged baggage claims are handled to a 100% customer satisfaction goal. Cargo Handling: The primary customer facing boots on the ground for Qavvik Air in terms of Cargo Handling. Weighing Cargo and oversight of baggage/cargo handlers. Facilitate storage of frozen goods, acceptance of cargo deliveries and overall organization of stored cargo. Ensure proper palletizing of loads Boarding duties: Assist the pilots with the appropriate directing of passengers and their safety while boarding the aircraft. Assist in the accurate record keeping of manifest as it relates to passengers on each flight. Compliance and Regulations: Assist in preparing any necessary base documentation to ensure compliance with any appropriate regulations as requested by the Operations Department. Communication and Coordination: Assist with communication between internal and external stakeholders, customers, and vendors as assigned. Issue Resolution: As assigned work with the Charter Services Coordinator and Business Manager to ensure the needs of passengers are met from a routing perspective. Hangar Oversight: Assist in the management of the hangar/passenger area at the assigned location owning the forward-facing image to the end customer. While not directly responsible for operational changes may on occasion suggest changes via the Business Manager to the Operations team for operational changes. Overall responsibility for cleanliness and organization of customer areas of the assigned base. General Building Maintenance. Ensure overall maintenance of the hangar to include plumbing, heating, restrooms, and overall condition of doors, hangar door, snow removal and Qavvik operations vehicle deficiencies to include liaison with maintenance personnel to correct deficiencies. Airport SIDA Liaison / Signatory & TSA Liaison Base HAZMAT Coordinator: Overall responsibility in base of on ground HAZMAT storage. Will be responsible for overall paperwork completion and compliance of HAZMAT Charters/Cargo originating out of assigned base. Other duties as determined and needed by the company. NOTE: This position is solely responsible for Charter/Cargo relations at the assigned base via the direction of the Business Manager. Qavvik Air LLC remains a premiere MEDEVAC company and while the company operates two divisions simultaneously this position can assist as assigned with MEDEVAC but has no oversight into the MEDEVAC operation or personnel. Qualifications Minimum Requirements High school diploma or GED is required.' Minimum of 5 years of progressively responsible experience in customer service, operations, logistics, or aviation-related environments. At least 2 years of experience in a supervisory, lead, or management role, with demonstrated responsibility for coordinating people, processes, or customer-facing operations. Ability to prioritize tasks and adapt to changing schedules in a fast-paced environment. Excellent organizational and time-management skills. Proficient in Microsoft Office Suite and aviation management software. Strong communication and interpersonal skills. Attention to detail and strong analytical skills. Current driver's license with an acceptable driving record that meets NANA's insurance requirements. Working Conditions and Physical Requirements Weather: Indoors - environmentally controlled; requires most or all work to be done inside with occasional assistance outside, where individuals may be exposed to inclement weather. Noise level: The noise level in the work environment is usually that of a standard office atmosphere. When assisting with work outside, there will be moderate to high noise levels. Description of environment: Office building with standard office environment with occasional outside work. Physical requirements: Employee is required to occasionally lift and/or move up to 100 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift. Travel: Employee may travel up to 10% to various locations within Alaska/or remote locations and may be required to use alternative modes of transportation, including but not limited to snow machines, boats, small airplanes, and ATVs. Competencies Customer Focus: Demonstrates a strong commitment to meeting customer needs and exceeding their expectations. Understands the importance of building and maintaining positive customer relationships. Communication Skills: Possesses excellent verbal and written communication skills. Can effectively convey information and ideas to customers, team members, and other stakeholders. Problem-Solving: Exhibits strong problem-solving skills and the ability to think critically. Can identify issues, analyze data, and develop effective solutions to address customer concerns. Adaptability: Can adapt to changing circumstances and priorities. Remains flexible and open to new ideas and approaches. Organizational Skills: Exhibits strong organizational skills and the ability to manage multiple tasks and priorities simultaneously. Can effectively prioritize and meet deadlines. Analytical Skills: Demonstrates strong analytical skills and the ability to analyze data and metrics to identify trends and areas for improvement in customer service operations. Teamwork: Works collaboratively with team members and other departments to achieve common goals. Can build and maintain positive working relationships.

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Signing bonus ROLE DESCRIPTION: As a customer service manager with Andrew Sayer State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.

This position will supervise employees including overseeing the preparation of various food items at the Café and Restaurant inside the Qavartarvik Customer Lodge in Bethel, AK. Responsibilities * Supervises serving of meals in the café. * Inspects the serving and dining areas and utensils and equipment to ensure cleanliness. * Always provide the highest quality of service to the guests. * Trains assigned workers, under the direct supervision of the Restaurant Manager, and coordinates work to promote efficiency of operations. * Maintains HAACP records. * Manage and maintain high stock levels in all resale merchandise. * Monitor associate files and uniform standards. * Handles guest problems and complaints. * Responsible for posting all retail signage and ensuring menu boards are up to date. * Maintain a current roster of items in POS and ensure pricing information is accurate to menu, * Assists Restaurant Manager in running reports and tracking product movement. * Performs a wide variety of restaurant duties to include all types of tasks such as serving, cleanup, cashiering, dishwashing, etc. * May be tasked with food prep work, cooking, putting together catering trays and making items for grab n go. * Monitors and serves food service lines during times of high customer traffic. * Completes food orders or items. * Supports an effective safety program. * Makes sure all assigned responsibilities comply with applicable regulations or sound business practices. * Continuously improves the quality of provided services. * Completes various inspection checklists. * Makes sure required supplies and materials will be available as needed. * Assures a high degree of sanitation is observed in all assigned areas. * Other related duties may also be assigned. Qualifications * High school graduation or GED equivalent. * At least two (2) years of demonstrated supervisory skills supervising at least five (5) or more people. * Knowledge of Microsoft Office. * ServSafe certification within 60 days of employment. * Must have a valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Preferred Qualifications * Preference will be given to those candidates with appropriate national culinary certification(s). * Preference fir candidate to be familiar with all food safety policies and procedures including all HACCP forms. * Experience of varied and responsible cafe/restaurant supervisor experience. Working Conditions and Physical Requirements Weather: Indoors Noise level: Moderate Office conditions: Pace of work environment: Medium Customer Interaction: High Description of environment: Hotel restaurant Constantly required to stand; frequently required to walk; occasionally required to lift, pull and push. Physical requirements: Occasionally required to lift and/or move up to 25 pounds. Travel: None Competencies NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained.

Front Office Manager-Salary Exempt The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for salary exempt, Front Office Manager to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic Lake Spenard, one mile from Anchorage International Airport and four miles from downtown Anchorage, the Lakefront Anchorage Hotel is the perfect starting point to explore the many wonders Alaska has to offer. The Lakefront Anchorage Hotel boasts 248 rooms and three outstanding food and beverage outlets. The role of the front office manager is to Oversee the front desk and ensure the front desk provides exceptional customer service. Resolve any guest complaints, train new staff on proper processes and procedures. Typical duties of the front office manager include: Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures. Confers and cooperates with other department heads to ensure coordination of activities. Trains new and existing employees of the Front Office. Answers inquiries pertaining to hotel policies and services. Monitors and ensure work duties of staff are followed according to hotel standards by verifying AM/PM checklists are executed, signed and filed. Maintains complete knowledge of hotel services, hours of operation, and schedule of events. Monitors performance and ensures adherence to service standards of bell staff. Creates weekly work schedules to coincide with projected occupancies. Manage rooms P&L in partnership with Director of Housekeeping, to ensure rooms division is staying within established guidelines for expenses and payroll costs. Responsible for staff selection and scheduling of all Front Office personnel. Manage payroll and control costs using Labor Standards. The successful applicant will: Two-year prior front desk experience required. Opera experience preferred. Working knowledge of Microsoft Word, Outlook and Excel applications required. Lifting 20lbs. maximum with frequent lifting and carrying of objects weighing up to 10lbs. Requires walking and standing to a significant degree and can require long periods of sitting. Ability to effectively deal with a guest and employee concern in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer or employee and providing positive and proactive solutions. Effective communications in English both written and oral. Patience, tact and diplomacy. Ability to resolve problems without blaming others. Provide exceptional customer service. Work as a productive team member by contributing positive energy. Perform the duties of the position in a safe manner. Be professional in all interactions with guests and associates. If you enjoy doing a variety of tasks in an environment that can go from relaxed to busy and takes pride in their work environment and be recognized the job you do then this is for you! The Lakefront offers a very competitive benefit package including medical, dental, and vision. Plus a 401k with an employer contribution. Millennium Hotels is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state or local laws. Millennium Hotel is a drug free workplace. We conduct pre-employment drug tests and criminal background checks on all applicants after a job offer. Millennium Hotels participates in the electronic employment eligibility verification program commonly referred to as E-Verify. This job posting is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully.

To deliver consistent, high-quality patient and customer experience in a fast-paced environment encompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organization's values, the patients and customers, office staff, and excellence in execution. This position is responsible for: Fostering an office environment that is focused on consistently delivering exceptional patient/customer service Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules Keeping office staff up to date on required skills-based, policy, and procedure training Implementation of organization selling strategies Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff Daily bank deposits and sending previous day's close totals to the Accounting Team Ensuring staff benchmark performance meets or exceeds office goals Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management Primary point of contact for weekly payroll accuracy of the office staff Technical Skills and Competencies: Excellent verbal and written communication skills Strong leadership, management, and team-building skills Strong analytical and computer skills Sound judgment, problem-solving and decision making Organizational skills Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders Comprehension of vision and medical insurance Organizational and Compliance Duties: Support implementation of new technology and equipment Schedule meetings with staff to ensure the organization's policies and procedures are being communicated and adhered to Maintain compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Monitor processes to ensure compliance with the organization's policies and guidelines Inventory management: optical frames, lab, office supplies Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities

Office Manager Job Description About This Role: The Office Manager plays a central role in supporting ADPs staff, systems, and daily operations. This position focuses on office administration, HR coordination, and financial process support, working closely with staff leadership and external partners. This role is ideal for someone who thrives in a small, mission-driven organization, and is also interested in building skills in nonprofit operations over time. About Us: The Anchorage Downtown Partnership (ADP) is a nonprofit organization that provides supplemental public services, hosts community events, and leads advocacy for downtown Anchorage. Our mission is to create a vibrant, safe, and clean downtown. Our team of 7-14 Downtown Ambassadors is responsible for downtown sidewalk snow removal in the winter, year round cleaning of downtowns sidewalks and public spaces, connecting those in need to emergency services, and responding to service requests. Our Events Director organizes more than 50 free community events every year, including Live After Five and New Years Eve, and supports many more community events with equipment and permitting support. We have more than 800 members, who are downtown businesses and property owners, and we work closely with our members to advocate for investments and improvements to downtown. We are a small organization with 15-20 full-time staff depending on the season, most of whom are front-line employees. Core Duties: Responsibilities of this position include: Human Resources Administration & Support (10-15 hours per week): Open, close, and monitor job postings through BambooHR, and complete onboarding and offboarding paperwork using BambooHR and ADPs established processes. Coordinate benefits administration with ADPs retirement, insurance, and workers compensation partners. Work closely with Operations Department leadership to support and document performance reviews, changes from temporary to permanent status, and pay changes. Serve as the point of contact for day-to-day HR questions from staff and attend and share updates and information at weekly staff meetings. Play a key role in creating a positive and supportive team culture, by organizing employee recognition (employee of the quarter, seasonal gatherings, etc.). Payroll & Finance Coordination (10-15 hours per week). Compile biweekly payroll packets (through BambooHR) for ADPs external accountants, and update employee files after payroll is processed. Enter invoices to be paid in bill.com and maintain organized payment records. Create and send invoices in QuickBooks Online, track incoming payments, and follow as needed. Collect and organize bank statements, receipts, contracts, and other documents for external accountants. Assist with bank deposits, expense reimbursements, and routine financial tasks. Office Administration (5-10 hours per week): Monitor ADPs main email account and phone line. Purchase office, shop, and event supplies as needed. Manage physical and digital filing systems, and serve as the point of contact for IT vendors. Handle mail and errands, answer the front door, represent ADP to visitors, and assist in keeping shared office spaces clean and organized. Other duties as assigned, including supporting ADPs events and team. Experience and Qualifications: 1+ year of experience in office administration, nonprofit administration, or a similar role. Comfort working with administrative systems (HR platforms, accounting software, spreadsheets) and/or willingness to learn new systems. Ability to work independently and exercise good judgement. Strong communication skills and attention to detail. Ability to work effectively with ADPs diverse staff team and to represent the organization professionally to members of the public. Interest in developing skills in nonprofit operations over time. Enthusiasm for ADPs mission, including willingness to be present at community events and build a deep on-the-ground knowledge of ADP and downtown. Benefits and Work Environment: This is a primarily in-person position, located at our downtown office, with schedule flexibility. This role requires occasional evening and weekend work throughout the year to support ADPs major community events. We offer competitive benefits including health insurance with a $50 employee contribution, a retirement plan with a 3% match, paid sick leave, paid personal leave, parking reimbursement, and professional development. As success is demonstrated in this role, there are opportunities for growth, including higher-level roles with expanded responsibility, depending on organizational needs and individual interests.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a Bilingual (Spanish/English) **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + Bilingual in both Spanish and English (read, write, speak) + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

Tribal Council Office Manager - TERO Candidates Only Department: Tribal Programs Program: Council Support Reports to: Tribal Programs Director Employment Status: Full-Time FLSA Status: Exempt Schedule: Exempt Job Summary The Tribal Council Office Manager provides oversight for all administrative office support to the Tribal Council with the expectation of maintaining utmost confidentiality, as well as ensuring proper recording of all Kenaitze Tribal official documents and management of Tribal Council document archives. The Tribal Council Office Manager shall be the main point of contact for Tribal Council, responsible for coordination of all Council Member related meetings, management of the Tribal Council calendar, travel arrangements, annual strategic planning session and distributing official motions and directives from the Tribal Council to the Executive Director and staff. Essential Functions Acts as the primary point of contact for Tribal Council, including but not limited to, managing the Tribal Council calendar, routing of all Council mail, phone calls, as well as providing oversight and training to the Executive Assistant to Tribal Council staff Manages the Tribal Council Motions and Directives Tracking Spreadsheet, ensuring timely distribution to the Executive Director and Administrative Staff, collaborating with administration to ensure the updated spreadsheet is prepared for Council review on a monthly basis Responsible for the preparation of letters, documents, and correspondence for the Tribal Council's review, signature and distribution Provides oversight for the preparation of all Tribal Council and assigned Board, Commission and Committee meetings, including but not limited to agendas, drafting minutes and redlining of documents Coordinates the organization, archival and management of all original Tribal documents such as Constitution, Ordinances, Charters and Council minutes, as well as updating of the Tribal Council portal on the Tribe's Intranet for effective and efficient document retention Coordinates the preparation and delivering of materials of onsite and offsite meetings, including management of the Tribal Council Staff Support Zoom account Responsible for the coordination of Tribal Council travel arrangements, registration, delivery of travel packets to Tribal Council Members, and completion of Trip Summary Reports in accordance with the Tribal Council and Executive Director Travel Policy Ensures that staff maintain a clean and orderly Tribal Council Chambers and kitchen including taking inventory and ordering supplies on a weekly or as needed basis Represents the Tribal Council as a professional staff member at all times and not violate confidentiality by sharing, posting, distributing information of any kind or in any manner without Tribal Council's expressed, written consent Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work. Physical Requirements Stand or Sit (Stationary position) Walk (Move, Traverse) Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) Stoop, kneel, crouch or crawl (Position self (to), Move) Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Pushing or Pulling Repetitive Motion OSHA Categories Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Travel Kenaitze Service Area In-State Out-of-State Qualifications Education Bachelor's Degree in business administration, management or related field, or a combination of education and experience in a related field may be substituted for a degree Experience Five (5) years minimum of combined office management and executive level administrative experience Three (3) years of supervisory experience including training, mentoring and succession planning of staff License/Certification Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire Must be a Public Notary or obtain within 90 days of hire Preferred Knowledge and experience working with tribes and/or native corporations Knowledge and experience working with cultural diversities Special Skills Self-motivated with a positive approach with Council, Tribal Members and staff Possess excellent organizational skills and the ability to prioritize multiple projects and deadlines Be able to type 50 words per minute Strong writing, editing, proofreading, layout and design skills Excellent customer service and listening skills Demonstrate the willingness to learn the language, culture and history of the Dena'ina people Proficiency with Microsoft Suite, or obtain training within 90 days of hire Ability to work independently as well as collaboratively Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others Job Posted by ApplicantPro

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. Attention Commercial Lenders! Our UMed Commercial Lending Team, is seeking an experienced lender to manage its operations and loan production. We have a competitive salary schedule based upon minimum experience to very experienced; the job/salary offer would be commensurate with your experience. Schedule: Monday-Friday, 8:00am-5:00pm and occasional evening or weekend hours GENERAL PURPOSE SUMMARY Oversees the administration, activities, training and development of assigned corporate lending unit; develops and maintains banking relationships, and makes a variety of complex commercial and real estate loans based on considerable lending authority by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provides administrative oversight, advice, and guidance to loan officers in assigned lending unit; develops, coaches, and assists in the development of unit objectives and measuring unit progress toward meeting objectives; analyzes loan requests submitted by subordinate loan officers; approves/denies or recommends approval/denial within lending authority, minimizing exposure to bank losses. * Generates new business and retains multiple loyal relationships for the bank by providing valuable information and services to existing customers, and by establishing new banking relationships with prospective customers using formalized processes and leveraging the bank's official relationship management program and tools; provides team and individual relationship management coaching and guidance for unit employees. * Analyzes existing and prospective customers' banking needs, earnings and financial conditions to determine which bank products are appropriate, and to assess acceptable risk. * Maintains satisfactory lending audits and meets objectives established for unit and individual loan portfolio quality. * Manages existing loan portfolio by monitoring and maintaining credit quality and ensuring timely loan payments collection; modifies or extends loan terms or structure to protect bank's interest when required. * Ensures lending compliance of the unit with bank and/or regulatory procedures, policies, and/or requirements and takes corrective action when non-compliance is identified. * Educates subordinate loan officers on lending procedures, policies, and regulations and provides functional guidance as needed; reviews and recommends improvements to new and existing lending procedures; may assist with the development of new procedures. * Performs other work-related duties as assigned by supervisor. COMPLIANCE EXPECTATIONS * Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads). * Ensure you and your delegates have adequate and current compliance training, and ensure training is completed on time. * Stay up-to-date on relevant laws and regulations. * Ensure you and your delegates comply with the bank's policies, procedures, laws and regulations. * Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information. BUSINESS CONTINUITY RESPONSIBILITIES Maintains and implements operational components of the business units' Business Continuity Plan: conducts periodic tests, cross trains and evaluates delegates' ability to perform critical and essential functions to restore operations. SUPERVISORY RESPONSIBILITIES Manages assigned corporate lending unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, and terminating employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and implementing policies and procedures. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: Bachelor's degree in business, accounting, marketing, or finance and six years' commercial, real estate, or consumer lending experience including one year in a management capacity; or eight years' related experience including one year in a management capacity; or equivalent combination of education/training and experience. Preferred: Two years' management experience. OTHER SKILLS and ABILITIES: Word processing and spreadsheet experience required. The ability to handle highly confidential information, frequent deadlines, and time constraints required. LANGUAGE SKILLS: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to the prescribed style and format. Ability to effectively present information to senior management, employees assigned to unit, and the public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING SKILLS: Ability to define problems, collect data, establish facts, assess risk, draw valid conclusions, and make decisions based on those conclusions. Ability to interpret an extensive variety of technical instructions in written, mathematical or diagram form and deal with several abstract variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

The University of Alaska Anchorage, Division of Campus Services, seeks a Conversion Supervisor to oversee arena conversions of the Alaska Airlines Center (AAC). The AAC is a stunning 196,000 square foot facility that seats up to 5,000 spectators in the main arena and is a cornerstone of UAA's Anchorage campus. We're looking for a dynamic leader who can thrive in a fast-paced environment and manage multiple tasks effortlessly. If you're someone who excels at both written and verbal communication, and you're flexible about working beyond the usual 9-to-5-whether that's evenings, weekends, or holidays-then we'd love to hear from you. In this role, you'll be steering the ship and ensuring everything runs smoothly, all while adapting to the needs of a busy and evolving workplace. While performing the essential functions of this job, the employee is often asked to multi-task under time limits. This position requires close attention to detail, and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. While performing the essential functions of the job, the employee frequently operates a computer and other office devices such telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times. Minimum Qualifications: Associate's degree and two years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience. Forklift and aerial lift certifications may be required within the first 6 months of employment Experience with facility coordination and direct employee supervision is preferred. Bachelor's degree in business, facility management, or other related field is preferred. FERPA certification or certification completion within 30 days of the job start date. Title IX certification or certification completion within 30 days of the job start date. Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date. Workplace Harassment Prevention certification or certification completion within 30 days of the job start date. Position Details: This position is located on the University of Alaska campus in Anchorage. This is a term-funded, full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. Please attach a cover letter, resume, and contact information for at least three professional references. References must include a current or recent supervisor. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Brandon Mckinney, Operations Manager, at ********************* or ************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Summary for Office Manager The Office Manager serves as the primary point of contact for independent sales (True Alaskan Tours) and charter operations (Allen Marine Tours), managing all non-cruise line sales and guest experiences. This position is responsible for coordinating private charters, overseeing independent visitor programs, supervising the seasonal Administrative Coordinator(s), and representing Allen Marine Tours and True Alaskan Tours. This position is split between our downtown Juneau office and our Auke Bay office. Due to the seasonal nature of our operations, this position works full-time March through October, with a reduced schedule of approximately 30 hours per week November through February. Essential Duties & Responsibilities for Office Manager Serve as the primary contact for True Alaskan Tours independent visitor programs. Manage the TAT website to ensure tour offerings, schedules, and pricing remain accurate and up to date. Manage online booking systems (FareHarbor and Viator), monitor inventory, and track daily sales. Respond to guest inquiries and answer phones / emails promptly and professionally. Represent True Alaskan Tours on the pier, greeting guests, assisting with check-ins, and ensuring a high standard of service. Coordinate closely with Juneau Sales and Marketing Manager to maximize sales and ensure all independent departures are properly staffed. Build and maintain strong relationships with concierge teams, hotels, and travel agents to grow independent sales. Maintain daily passenger records, sales logs, and partner invoices Reconcile partner fees and commissions and ensure timely reporting for accounting Generate and submit monthly and seasonal performance reports. Serve as the main contact for private charters and special events, including vessel charters and private events at Orca Point Lodge. Respond to inquiries, prepare proposals, and create custom itineraries and event outlines. Coordinate vessel and lodge scheduling with Sales, Operations and Food and Beverage teams. Collaborate with the Food and Beverage Manager to serve as a liaison for banquet menus, ensuring selections, timelines, and special requests are confirmed with clients. For wedding and private event coordination, assist clients with ceremony and reception timelines, menu and beverage planning, decor coordination and vendor logistics, charter dispatching and communication with day of contacts or wedding planners. Prepare and distribute Banquet Event Order (BEO) forms to Operations, Supply and Food and Beverage teams 7-14 days prior to event. Manage client agreements, collect payments, and maintain accurate financial and booking records. Support charter dispatching and on the day of execution, ensuring all departments are aligned. Compile post-event reports and end of season charter summaries. Coordinate local promotional events and community outreach activities to increase brand visibility. Represent Allen Marine tours and True Alaskan Tours at local tourism functions, business events and trade meetings. Collaborate with Sales and Marketing to promote local offerings and seasonal experiences. Supervise and support seasonal administrative staff. Troubleshoot and communicate any technical or inventory needs. Assist in recruitment as needed. Partner with the Sales and Marketing teams on projects and collaborate on future tour opportunities. Responsible for obtaining necessary parking/loading permits for seasonal operations. Create a system for employee comps and maintain requests and records throughout the season. Oversee the distribution of uniforms and provide leadership, coaching, and task oversight to the seasonal Administrative Coordinator(s) throughout the season. Ensure mail is picked up in a timely manner. Oversee the Administrative Coordinator's responsibility for mail collection during the summer. Ensure passenger manifests are created and distributed to appropriate teams and vessel crews in a timely manner. Oversee office supply inventory and ensure the Administrative Coordinator(s) is equipped to manage in-season ordering and management. Special projects may be assigned as required by the business. Minimum Qualifications (Knowledge, Skills and Abilities) for Office Manager High school diploma or equivalent. Strong verbal and written communication skills with a focus on guest service. Ability to work well with others Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Suite. Ability to manage multiple priorities in a fast-paced environment. Valid U.S. driver's license and clean driving record. Must pass a background check and DOT drug test. Flexibility to work weekends, holidays, and varied hours during the tour season. Preferred Qualifications for Office Manager Degree or coursework in Business, Hospitality, or Tourism. Experience with FareHarbor and Viator, Clover, or similar reservation systems. Knowledge of local tourism and event markets in Southeast Alaska. Prior experience coordinating wedding, special events, or charter programs. Familiarity with food and beverage or banquet planning. Previous experience managing client relationships or community partnerships. Traits and Characteristics for Office Manager Professional, detail-oriented, and guest-focused. Confident communicator and relationship builder. Organized, proactive, and dependable with strong follow-through. Able to balance administrative accuracy with hospitality excellence. Represents Allen Marine's values of hospitality, safety, community, and sustainability. Physical Demands & Work Environment for Office Manager Combination of office, dockside, and field environments. Must be able to stand or walk for extended periods and board vessels as needed. Ability to lift and move up to 50 pounds. Must adhere to Allen Marine and U.S. Coast Guard drug and alcohol policies. Weekend and holiday availability required during the operational season. To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably. Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. Follow & Deliver Core Values: Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth. World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska. Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. Sustainability at our core: We are dedicated to sustainable operations for future generations. Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. Environmental Conditions for Office Manager The environmental conditions are those that an employee may be subject to while performing the essential functions of this job. Physical Demands for Office Manager The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Work Environment for Office Manager The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job. This is a fast-paced and dynamic work environment with a diverse workforce. Ability to work a flexible schedule to include weekends and holidays during the tour season. Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.

What perks can you expect? Work in a dynamic, culturally diverse team from around the globe with leadership responsibility The chance to work in an inclusive culture and make life-long friends Opportunities for career growth or future work at other Pursuit locations Access to one of the world's most beautiful and iconic National Parks What will be your daily pursuit? Helping to create iconic, inspiring, and unforgettable guest experiences by leading our team of hospitality professionals at Kenai Fjords Tours! What will your compensation be? $78,000-$82,000 plus full benefits including medical, vision, dental, 401K with employer match, and more! When does this adventure begin? This is an extended seasonal full-time role with a set start date of January 5th, and an annual planned leave of absence in November and December. What will you do in this job? Oversee all customer-facing operations at the front desk, in transportation, and in the gift shop at Kenai Fjords Tours Lead and manage a team of approximately 25 employees in guest-facing roles Manage daily workflows, scheduling, and operational priorities for all guest-facing departments Serve as the main point of contact for guest issues, resolving concerns promptly and professionally Ensure brand and sales standards are consistently met across all guest touchpoints Assist with hiring, onboarding, training, coaching, mentoring, and evaluating employees Develop and maintain a strong team culture, encouraging collaboration and continuous improvement Deliver consistently high-quality guest service, ensuring a positive and memorable experience What skills and experience do you need for this job? Previous supervisory or management experience in hospitality, tourism, or retail operations required Strong leadership and team-building skills with the ability to inspire and motivate others Excellent organizational, problem-solving, and time-management abilities Knowledge of guest services, sales, and brand standards preferred Strong communication and interpersonal skills with a focus on guest satisfaction Ability to remain flexible, proactive, and positive under pressure Willingness to work varied shifts, including weekends and holidays Commitment to Safety First and to Pursuit's service standards What will your work environment be like? **Beautiful.** You'll work in iconic, unforgettable and inspiring Seward and Kenai Fjords. You'll see amazing scenery and wildlife. You'll participate in team events - and fun! **Independent.** You'll spend your days leading guest-facing operations in Seward, Alaska! **Balanced.** Pursuit Collection is a non-smoking, drug-free environment. **Remote.** Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi. **Busy.** Be prepared for a hands-on working environment with walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance) required. **Respectful.** You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture. EEO Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ************************. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Cultural Programs Supervisor 9 months on, 3 months off paid year round. Icy Strait Point | Hoonah, Alaska Share culture. Lead with purpose. Create experiences that endure. Icy Strait Point is a world-class, Alaska Native-owned destination rooted in Haa Aaní -the ancestral land of the Huna Tlingit people. Built on the site of a historic salmon cannery, Icy Strait Point welcomes guests from around the world while honoring the culture, stories, and way of life that have sustained this community for generations. We are seeking a Cultural Programs Supervisor to lead and evolve our signature cultural experiences, including the Tlingit Cultural Theatrical Show , Hoonah Sightseeing Tours , and other cultural programming. This role blends cultural stewardship, leadership, performance coordination, and operational excellence to deliver meaningful and authentic guest experiences. The Role The Cultural Programs Supervisor is responsible for the planning, delivery, and continuous development of cultural programs that reflect Tlingit heritage with integrity, professionalism, and pride. This position works closely with Elders, culture bearers, artists, performers, and operational teams to ensure cultural accuracy, high production quality, and exceptional guest engagement. Key Responsibilities Program Leadership & Development Lead the planning, scheduling, execution, and growth of cultural programs and performances Coordinate theatrical production elements including scripts, sound, lighting, costuming, and staging Facilitate creative workshops to evolve storytelling, choreography, and music rooted in Tlingit culture Collaborate with Elders and culture bearers to ensure respectful, accurate interpretation Develop pre-show, post-show, and on-site storytelling moments that deepen guest connection Team Development & Performance Excellence Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers Coach team members in storytelling, stage presence, guest engagement, and cultural interpretation Foster professionalism, confidence, and cultural pride through mentorship and feedback Conduct performance reviews, rehearsals, and ongoing development conversations Operations & Safety Oversee rehearsal and performance logistics and daily cultural programming Ensure safety training, emergency preparedness, and seasonal drills Manage schedules, guest flow, and capacity using FareHarbor and internal systems Maintain inventory of regalia, props, equipment, and cultural materials Guest Experience & Cultural Integrity Deliver welcoming, meaningful, and memorable guest interactions Uphold Icy Strait Point's guiding principles: Best, Authentic, Profitable Model cultural respect, storytelling excellence, and stewardship in every encounter Qualifications Preferred 10 years of experience in Alaska's tourism industry, with emphasis on safety and operations Experience teaching Tlingit culture, history, stories, singing, and dancing Minimum 6 years of staff leadership experience Strong customer service philosophy and practices Ability to deliver tour narration and cultural performance content Proficient in Microsoft Office and adaptable to learning new systems Valid driver's license with a clean driving record High school diploma required; college degree preferred Willing to comply with pre-employment and ongoing drug and alcohol testing Physical & Work Environment Ability to lift up to 25 pounds and stand or walk for extended periods (5+ miles daily) Willingness to live in a remote rural community for a minimum of 7 months per year Comfortable traveling by small plane or ferry Able to work outdoors and travel on gravel roads in varied weather conditions Native Preference & Equal Opportunity Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638 . Applicants must have legal authorization to work in the United States. We are committed to creating a respectful, inclusive, and culturally grounded workplace.

Cultural Programs Supervisor 9 months on, 3 months off paid year round. Icy Strait Point | Hoonah, Alaska Share culture. Lead with purpose. Create experiences that endure. Icy Strait Point is a world-class, Alaska Native-owned destination rooted in Haa Aaní -the ancestral land of the Huna Tlingit people. Built on the site of a historic salmon cannery, Icy Strait Point welcomes guests from around the world while honoring the culture, stories, and way of life that have sustained this community for generations. We are seeking a Cultural Programs Supervisor to lead and evolve our signature cultural experiences, including the Tlingit Cultural Theatrical Show , Hoonah Sightseeing Tours , and other cultural programming. This role blends cultural stewardship, leadership, performance coordination, and operational excellence to deliver meaningful and authentic guest experiences. The Role The Cultural Programs Supervisor is responsible for the planning, delivery, and continuous development of cultural programs that reflect Tlingit heritage with integrity, professionalism, and pride. This position works closely with Elders, culture bearers, artists, performers, and operational teams to ensure cultural accuracy, high production quality, and exceptional guest engagement. Key Responsibilities Program Leadership & Development Lead the planning, scheduling, execution, and growth of cultural programs and performances Coordinate theatrical production elements including scripts, sound, lighting, costuming, and staging Facilitate creative workshops to evolve storytelling, choreography, and music rooted in Tlingit culture Collaborate with Elders and culture bearers to ensure respectful, accurate interpretation Develop pre-show, post-show, and on-site storytelling moments that deepen guest connection Team Development & Performance Excellence Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers Coach team members in storytelling, stage presence, guest engagement, and cultural interpretation Foster professionalism, confidence, and cultural pride through mentorship and feedback Conduct performance reviews, rehearsals, and ongoing development conversations Operations & Safety Oversee rehearsal and performance logistics and daily cultural programming Ensure safety training, emergency preparedness, and seasonal drills Manage schedules, guest flow, and capacity using FareHarbor and internal systems Maintain inventory of regalia, props, equipment, and cultural materials Guest Experience & Cultural Integrity Deliver welcoming, meaningful, and memorable guest interactions Uphold Icy Strait Point's guiding principles: Best, Authentic, Profitable Model cultural respect, storytelling excellence, and stewardship in every encounter Qualifications Preferred 10 years of experience in Alaska's tourism industry, with emphasis on safety and operations Experience teaching Tlingit culture, history, stories, singing, and dancing Minimum 6 years of staff leadership experience Strong customer service philosophy and practices Ability to deliver tour narration and cultural performance content Proficient in Microsoft Office and adaptable to learning new systems Valid driver's license with a clean driving record High school diploma required; college degree preferred Willing to comply with pre-employment and ongoing drug and alcohol testing Physical & Work Environment Ability to lift up to 25 pounds and stand or walk for extended periods (5+ miles daily) Willingness to live in a remote rural community for a minimum of 7 months per year Comfortable traveling by small plane or ferry Able to work outdoors and travel on gravel roads in varied weather conditions Native Preference & Equal Opportunity Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638 . Applicants must have legal authorization to work in the United States. We are committed to creating a respectful, inclusive, and culturally grounded workplace.

Job Description At Denali Park Adventures, great teams start with great leadership. The Tour Office and Reservations Manager, also known as the Headquarters Manager on Duty (HQ MOD) is responsible for encouraging and supporting the Adventure Experts towards creating a focused, friendly, task-oriented, customer service driven team. Major components of the Tour Office and Reservations Manager position include direct correspondence with Travel Agents and Cruise Lines to arrange the sale and scheduling of tours, oversight of payment, understanding and organization of company logistics, and involvement in management meetings. The Tour Office and Reservations Manager is able to be a respectful and supportive leader, delegate tasks, structure the tour schedule with respect to the whole company needs, remain calm and resolute during crisis, and be responsible for the direction and team efforts of the Adventure Experts. Tour Office and Reservations Managers will work as a team to foster smooth operations at the Tour Headquarters and Offices throughout the Denali Park Adventures summer season. Tour Office and Reservations Managers report to the Denali Administrative Manager. Key Responsibilities and Accountabilities: Staff Training Participate in pre-season Management Orientation and Training. Participate in and oversee Adventure Expert training. Participate in housing operations set up in the pre-season. Staff Management Create a friendly, welcoming, customer-service driven environment Ensure that Adventure Experts are working efficiently and effectively through daily follow-up and interactions Be available for Adventure Experts, offering support, encouragement, and constructive critique Administer job performance evaluations of Adventure Experts and communicate to Denali Administrative Manager Uphold company policy in the absence of the Denali Administrative Manager Office Administration Oversee orchestration of tour scheduling by carefully managing tour sizes. Daily and weekly review of schedules is required. Ensure that communication with guests, partners, and booking companies is positive and effective Verify accuracy of transactions and collection of all partner vouchers through careful auditing practices Understand company logistics to effectively communicate with Shuttle Drivers and Tour Managers Manage group and event reservations Manage emails from guests, travel agents and booking companies Keep office materials and supplies up to date and stocked. And the office environment clean and tidy Keep merchandise stocked and work with square system to update stock Communicate with Adventure Experts regarding open bookings and ensure timely follow-up on emails or reservations that may require refunds. Tour Sales Undertakes all tasks of the Adventure Expert position Communication Participate in weekly meetings with the Denali Administrative Manager (and General managers if needed). Maintain daily communication with tour operations to provide support and assist with reservations. Requirements: High School/GED with 1 year of relevant hospitality/tourism experience or College degree (Business/Hospitality/Tourism preferred). Demonstrated leadership and prior management experience Ability to create and maintain a positive, productive team environment. Ability to think quickly and creatively to minimize guest or team issues and obstacles Strong customer service orientation Strong oral and written communication skills Proficient computer skills and previous cash register/POS experience Maintain professional appearance at all times and represent the company in a positive way The ability to work well under stress and pressure and remain calm when conflict arises. Position uses company vehicles, so a clean driving record is needed. Applicants with previous experience in customer service, sales, and/or reservations especially in the seasonal tourism field will be given priority. Collaborate effectively with other managers to ensure smooth day-to-day operations. Pay is Depending on Experience: Starting at $22 ($20 hourly base wage + $2 per hour end of season bonus) *Single Room Housing*

Job DescriptionSalary: DOE To deliver consistent, high-quality patient and customer experience in a fast-paced environmentencompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organizations values, the patients and customers, office staff, and excellence in execution. This position is responsible for: Fostering an office environment that is focused on consistently delivering exceptional patient/customer service Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules Keeping office staff up to date on required skills-based, policy, and procedure training Implementation of organization selling strategies Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff Daily bank deposits and sending previous days close totals to the Accounting Team Ensuring staff benchmark performance meets or exceeds office goals Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management Primary point of contact for weekly payroll accuracy of the office staff Technical Skills and Competencies: Excellent verbal and written communication skills Strong leadership, management, and team-building skills Strong analytical and computer skills Sound judgment, problem-solving and decision making Organizational skills Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders Comprehension of vision and medical insurance Organizational and Compliance Duties: Support implementation of new technology and equipment Schedule meetings with staff to ensure the organizations policies and procedures are being communicated and adhered to Maintain compliance with the organizations confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Monitor processes to ensure compliance with the organizations policies and guidelines Inventory management: optical frames, lab, office supplies Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities

Department: Tribal Programs Program: Council Support Reports to: Tribal Programs Director Employment Status: Full-Time FLSA Status: Exempt Schedule: Exempt The Tribal Council Office Manager provides oversight for all administrative office support to the Tribal Council with the expectation of maintaining utmost confidentiality, as well as ensuring proper recording of all Kenaitze Tribal official documents and management of Tribal Council document archives. The Tribal Council Office Manager shall be the main point of contact for Tribal Council, responsible for coordination of all Council Member related meetings, management of the Tribal Council calendar, travel arrangements, annual strategic planning session and distributing official motions and directives from the Tribal Council to the Executive Director and staff. Essential Functions Acts as the primary point of contact for Tribal Council, including but not limited to, managing the Tribal Council calendar, routing of all Council mail, phone calls, as well as providing oversight and training to the Executive Assistant to Tribal Council staff Manages the Tribal Council Motions and Directives Tracking Spreadsheet, ensuring timely distribution to the Executive Director and Administrative Staff, collaborating with administration to ensure the updated spreadsheet is prepared for Council review on a monthly basis Responsible for the preparation of letters, documents, and correspondence for the Tribal Council's review, signature and distribution Provides oversight for the preparation of all Tribal Council and assigned Board, Commission and Committee meetings, including but not limited to agendas, drafting minutes and redlining of documents Coordinates the organization, archival and management of all original Tribal documents such as Constitution, Ordinances, Charters and Council minutes, as well as updating of the Tribal Council portal on the Tribe's Intranet for effective and efficient document retention Coordinates the preparation and delivering of materials of onsite and offsite meetings, including management of the Tribal Council Staff Support Zoom account Responsible for the coordination of Tribal Council travel arrangements, registration, delivery of travel packets to Tribal Council Members, and completion of Trip Summary Reports in accordance with the Tribal Council and Executive Director Travel Policy Ensures that staff maintain a clean and orderly Tribal Council Chambers and kitchen including taking inventory and ordering supplies on a weekly or as needed basis Represents the Tribal Council as a professional staff member at all times and not violate confidentiality by sharing, posting, distributing information of any kind or in any manner without Tribal Council's expressed, written consent Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work. Physical Requirements Stand or Sit (Stationary position) Walk (Move, Traverse) Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) Stoop, kneel, crouch or crawl (Position self (to), Move) Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Pushing or Pulling Repetitive Motion OSHA Categories Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Travel Kenaitze Service Area In-State Out-of-State Qualifications Education Bachelor's Degree in business administration, management or related field, or a combination of education and experience in a related field may be substituted for a degree Experience Five (5) years minimum of combined office management and executive level administrative experience Three (3) years of supervisory experience including training, mentoring and succession planning of staff License/Certification Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire Must be a Public Notary or obtain within 90 days of hire Preferred Knowledge and experience working with tribes and/or native corporations Knowledge and experience working with cultural diversities Special Skills Self-motivated with a positive approach with Council, Tribal Members and staff Possess excellent organizational skills and the ability to prioritize multiple projects and deadlines Be able to type 50 words per minute Strong writing, editing, proofreading, layout and design skills Excellent customer service and listening skills Demonstrate the willingness to learn the language, culture and history of the Dena'ina people Proficiency with Microsoft Suite, or obtain training within 90 days of hire Ability to work independently as well as collaboratively Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others

The Chemistry Department at the UAF College of Natural Science and Mathematics is looking for a motivated, self starter to be our Office Manager, to provide exceptional customer service, administrative support and coordination to our faculty, staff, students and visitors. This role provides administrative support to the faculty and other professional staff in the department. Duties include a variety of administrative tasks such as handling inquiries and office correspondence, coordination of department activities, managing the department calendar, submitting course schedules, coordinating graduate student applications and acceptance, purchasing office supplies, requesting student hiring. If you possess exceptional organizational and customer service skills and enjoy working with students and faculty, this role may be a good fit for you. To thrive in this role, candidates need to be self-motivated, able to provide superior customer service and have skills in organization, time management, and software generally used in an office environment (Microsoft office and Google Suite/Workspace). You should value team-work and strive to deliver services efficiently and accurately and be adept at problem solving in a diverse. You must be able to respond to issues concerning a diverse group of people. The ideal candidate will be able to quickly learn and adapt to new procedures and technologies. Minimum Qualifications: High School graduation and three years progressively responsible office/administrative experience, or an equivalent combination of training and experience. Work experience should include at least one to three years experience implementing support functions, customer service techniques and good interpersonal and communication skills is preferred. Position Details: This position is located on the Troth Yeddha' campus in Fairbanks, AK. This is a full-time, 11 months/year, FLSA non-exempt benefited staff position complete with a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, paid holidays, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be UA staff salary schedule, Grade 77, based on education and experience. This position is open until filled however a 1 st review of application will occur on October 14, 2024. To ensure consideration, make sure all required documents listed below are submitted prior to 11:59 pm AKST, October 13, 2024. Required documentation: -Cover Letter -Resume -Please make sure the 3 references listed on the application are professional, work related, preferably current and/or former supervisors. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Sheri Hall, CNSM HR Manager, at ****************** or **************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.